Troubleshooting
Useful Inf
ormation
55
Answering System
Problem
Cause & Remedy
The Answering System is
on, but incoming
messages are not
recorded.
• The recording time is set to “Greeting only”.
Select “1 minute”, “2 minutes” or “3 minutes”
(p. 20).
• Memory is full. Erase unnecessary messages
(p. 45).
You cannot listen to
recorded messages.
• Make sure the unit is not being used.
“
” is displayed and
[ANSWER ON]
flashes
rapidly. No new messages
are recorded.
• Memory is full. Erase unnecessary messages
(p. 45).
You cannot operate the
Answering System with the
base unit.
• The handset user is operating the Answering
System, or is on the phone. Wait until the
IN USE/CHARGE indicator light goes out.
You cannot operate the
Answering System from a
touch tone phone.
• Make sure you enter the correct remote code
(p. 46).
• The Answering System may not respond if the
tones are too short to activate the unit. Press
each button firmly.
• The Answering System is off. Turn it on (p. 48).
You cannot operate the
Answering System with the
handset.
• Someone is operating the Answering System.
• You are too far from the base unit. Walk closer to
the base unit.
• The unit is recording a message. To answer the
call, press
[
]
or
[
]
.
While recording a greeting
message, the unit starts to
ring and stops recording.
• To answer the call, press
[
]
or
[
]
. Try again
from the beginning after hanging up.
During playback, the unit
starts to ring and stops
playback.
• To answer the call, press
[
]
or
[
]
. To resume
playback, press
[MESSAGE/SLOW TALK]
after
hanging up.
Call information is not
displayed during message
playback (p. 44).
• Call information will not be displayed if the Caller
List is renewed and the Caller List item
information is erased (p. 26).
FULL
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