Panasonic KX-TG1212 Operating Instructions Manual Download Page 47 | Manualshive

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Useful Information

47

For assistance, please visit http://www.panasonic.com/help

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect
the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the
batteries from the handset, and then insert the batteries into the handset again.

General use

Problem

Cause/solution

The unit does not work.

L

Make sure the batteries are installed correctly
(page 13, 14).

L

Fully charge the batteries (page 14).

L

Check the connections (page 12).

L

Unplug the base unit’s AC adaptor to reset the
unit. Reconnect the adaptor and try again.

L

The handset has not been registered to the
base unit. Register the handset (page 34).

I cannot register a cellular
phone to the base unit.

L

Depending on the compatibility of the cellular
phone, you may not be able to register it to the
base unit.

L

Confirm that your cellular phone supports the
hands-free profile (HFP) specification. If it
does not, you cannot register it to the base
unit.

L

Confirm that the Bluetooth feature of your
cellular phone is turned on. You may need to
turn this feature on depending on your cellular
phone.

L

The Bluetooth technology on your cellular
phone may not be functioning normally. Turn
off and on your cellular phone.

L

It may take more than 10 seconds to complete
registration after you have performed all
operations with the cellular phone. Wait until
the LINK TO CELL indicator lights green.

L

If your cellular phone is already connected to
another Bluetooth device such as a Bluetooth
headset, turn it off or disconnect it from your
cellular phone.

TH12XX.book Page 47 Wednesday, January 30, 2008 3:05 PM

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Summary of Contents for KX-TG1212

Page 1: ...uctions before using the unit and save them for future reference For assistance visit our website http www panasonic com help for customers in the U S A or Puerto Rico Charge the batteries for about 7 hours before initial use Operating Instructions Link to Cell Bluetooth Convergence Solution Model No KX TH1211 with 2 Handsets Model No KX TH1212 Model shown is KX TH1211 ...

Page 2: ...ng a cellular line 20 Making calls using the landline 21 Answering calls 22 Useful features during a call 22 Shared Phonebook Shared phonebook 24 Programming Programmable settings 26 Special instructions for programmable settings 31 Registering a unit 34 Caller ID Service Using Caller ID service 35 Caller list 36 Voice Mail Service for Landline Voice mail service for landline 39 Intercom Locator I...

Page 3: ...sing a cellular line by registering up to 2 cellular phones Your cellular phones must be Bluetooth wireless technology compatible with this product page 17 You can get greater reception while you are on a cellular call using the handset You can also maximize the benefits of cellular services such as a cellular to cellular calling plan For more information on this feature please visit our website a...

Page 4: ...h marks by Panasonic is under license Other trademarks and trade names are those of their respective owners Talking battery alert Talking alarm clock Allows the handset to alert you if the battery is low talking battery alert page 15 and to alert you at the set time with a selected voice announcement such as Good morning as a wake up greeting talking alarm clock page 32 ...

Page 5: ... information 3 The handset cover comes attached to the handset No Accessory item Order number Quantity KX TH1211 KX TH1212 1 AC adaptor for base unit PQLV207T 1 1 2 Telephone line cord PQJA10075Z 1 1 3 Base unit stand 1 PNKL1003Z1 1 1 4 Rechargeable batteries 2 2 4 5 Handset cover 3 PNYNTGA430BR 1 2 6 Belt clip PNKE1004Z1 1 2 7 Charger PNLC1004ZB 1 2 8 AC adaptor for charger PQLV209T 1 2 1 2 3 4 5...

Page 6: ... or visit http www panasonic com batterystore Expanding your phone system You can expand your phone system by registering optional handsets max 6 to a single base unit Optional handset feature overview 1 Same handset supplied with the base unit Sales and support information L To order additional replacement accessories call 1 800 332 5368 L TTY users hearing or speech impaired users can call 1 866...

Page 7: ... not expose the product to rain or any type of moisture L Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms Radio waves emitted from this product may cause such devices to malfunction resulting in an accident Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disass...

Page 8: ...e a short circuit may cause the batteries and or the conductive material to overheat and cause burns L Charge the batteries provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual L Only use a compatible charger to charge the batteries Do not tamper with the charger Failure to follow these instructions may cause the ba...

Page 9: ...ssive smoke dust high temperature and vibration L The product should not be exposed to direct sunlight L Do not place heavy objects on the power cord or top of the product L When you leave the product unused for a long period of time unplug the product from the power outlet L The product should be kept away from heat sources such as heaters kitchen stoves etc It should not be placed in rooms where...

Page 10: ...andset A Speaker B MENU C Soft keys D Headset jack E C TALK F s SP PHONE Speakerphone G Dial keypad TONE H FLASH CALL WAIT I Charge indicator Ringer indicator Message indicator J Receiver K Display L OFF M Navigator key V Volume V N PAUSE REDIAL O HOLD INTERCOM P Microphone Q Charge contacts A B C D HANDSET LOCATOR CELL A J K M N C L I O P Q B C H G D E F ...

Page 11: ... The handset features 2 soft keys By pressing a soft key you can select the feature shown directly above it on the display Display Indicators Handset display items V Volume down Volume up View Phone KCID book L Item Meaning 5 Battery level 1 Handset number displayed in the left The cellular phone is connected Ready to make receive cellular calls displayed in the right The cellular line is selected...

Page 12: ...s on the base unit light green for about 2 seconds page 12 Status Meaning Color Light pattern Green On When the base unit is turnedon the LINK TO CELL indicators light green for about 2 seconds The cellular phone is connected Ready to make receive cellular calls Flashing The cellular line is in use Flashing rapidly A cellular call is being received Amber Flashing A cellular call is on hold Red On ...

Page 13: ...ied to the unit by connecting a Panasonic battery back up power supply noted on page 6 If you subscribe to a DSL ADSL service Please attach a DSL ADSL filter contact your DSL ADSL provider to the telephone line between the base unit and the telephone line jack in the event of the following noise is heard during conversations Caller ID features do not function properly Batteryinstallationand replac...

Page 14: ...r information on how to recycle this battery Battery charge Place the handset on the charger for about 7 hours before initial use L While charging Charging is displayed and the charge indicator on the handset lights up When the batteries are fully charged Charge completed is displayed Note L It is normal for the handset to feel warm during charging L If you want to use the handset immediately char...

Page 15: ...ries L The battery level may not be displayed correctly after you replace the batteries In this case place the handset on the charger and let it charge for at least 7 hours Symbols used in these operating instructions Battery icon Battery level 5 High 6 Medium 7 Low L When flashing Needs to be charged 8 Empty Operation Operating time In continuous use 5 hours max Not in use standby 11 days max Whi...

Page 16: ...e this setting according to your telephone line service The default setting is Tone Tone For tone dial service Pulse For rotary pulse dial service 1 MENU i 1 2 0 2 V Select the desired setting 3 Save i OFF Date and time 1 MENU i 1 0 1 2 Enter the current month date and year by selecting 2 digits for each Example July 15 2008 0 7 1 5 0 8 3 Enter the current hour and minute 12 hour clock format by s...

Page 17: ...nection at a time L If the cellular phone is too close to the base unit during a cellular call you may hear noise For best performance we recommend placing the cellular phone between 0 6 m to 3 m 2 feet to 10 feet away from the base unit Registering a cellular phone Important L For more details and the list of compatible cellular phones please visit at www panasonic com LinkToCell L Before registe...

Page 18: ... 1min Important L Some cellular phones lose connection after usage please check the specification of your cellular phone for more details 1 MENU i 6 3 2 2 V Select the desired setting 3 Save i OFF Note L Depending on your cellular phone it may ask you if you accept the connection requirement from the base unit Refer to the operating instructions of your cellular phone for further operations L If n...

Page 19: ... handset s i L The selected handsets are indicated by Q L To cancel a selected handset press again 5 Save i OFF Turning on the discoverable mode When the discoverable mode is turned on the base unit may be seen by other Bluetooth devices The default setting is Off 1 MENU i 6 2 0 2 V Select the desired setting 3 Save i OFF Deregistering a cellular phone A handset can cancel a registered cellular ph...

Page 20: ...ct the desired cellular phone i Select 4 When you finish talking press OFF or place the handset on the charger Note L To switch to the speaker press s To switch back to the receiver press C Adjusting the receiver or speaker volume Press or V repeatedly while talking Making a call using the redial list The last 5 phone numbers dialed are stored in the redial list each 48 digits max 1 REDIAL 2 V Sel...

Page 21: ...s C Adjusting the receiver or speaker volume Press or V repeatedly while talking Making a call using the redial list The last 5 phone numbers dialed are stored in the redial list each 48 digits max 1 REDIAL 2 V Select the desired phone number 3 C Note L To erase a number see Erasing a number in the redial list page 20 Pause for PBX long distance service users A pause is sometimes required when mak...

Page 22: ...nd page 29 30 Temporary handset ringer off While the handset is ringing for a call you can turn the ringer off temporarily by pressing OFF Useful features during a call Hold This feature allows you to put an outside call on hold 1 Press HOLD 2 times during an outside call 2 To release hold press C L Another handset user can take the landline call by pressing C Note L If a call is kept on hold for ...

Page 23: ...e 2nd call 2 To switch between calls press CALL WAIT Note L Please contact your service provider telephone company for details and availability of this service in your area Temporary tone dialing for landline calls for rotary pulse service users You can temporarily switch the dialing mode to tone when you need to access touch tone services for example answering services telephone banking services ...

Page 24: ...nter another character that is located on the same dial key first press to move the cursor to the next space Correcting a mistake Press or to move the cursor to the character or number you want to erase then press Clear Enter the appropriate character or number L Press and hold Clear to erase all characters or numbers Finding and calling a phonebook entry Scrolling through all entries Using a cell...

Page 25: ...ecessary 16 characters max page 24 i Next 4 Edit the phone number if necessary 32 digits max i Next i Save i OFF Erasing entries 1 Find the desired entry page 24 i Option 2 V Erase i Select 3 Yes i OFF Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call This feature can be used for example to dial a calling card access number or bank account PIN that y...

Page 26: ...elect the desired main menu i Select 3 Press V or to select the desired item in sub menu 1 i Select L In some cases you may need to select from sub menu 2 i Select 4 Press V or to select the desired setting i Save L This step may vary depending on the feature being programmed L To exit the operation press OFF Note L See page 28 to page 30 for the default setting Main menu Sub menu 1 Sub menu 2 Pag...

Page 27: ...o connection 1 18 Area code cell 1 18 Discoverable 1 19 Change PIN 1 18 Deregistration 19 Initial setting Voice Mail Store VM access 1 39 VM tone detect 1 39 Message alert 40 LCD contrast Key tone Auto talk 22 Caller ID edit 1 37 Set tel line Set dial mode 1 16 Set flash time 1 23 Set line mode 1 Registration HS registration 34 Deregistration 34 Change language Display 16 Voice prompt 1 16 Main me...

Page 28: ... 1 Page Alarm 7 2 0 1 Once 2 Daily 0 Off 32 Auto talk 2 2 0 0 1 On 0 Off 22 Block calls 2 1 7 r 31 Caller ID edit Caller ID number auto edit 2 1 4 1 On 0 Off r 37 Customer support 6 8 0 33 Date and time 1 0 1 r 16 Deregistration 1 3 1 34 Display Change language 1 1 0 1 English 2 Español 16 HS registration Handset registration 1 3 0 34 Key tone 3 1 6 5 1 On 0 Off LCD contrast Display contrast 1 4 5...

Page 29: ...he ringer tone will continue to play for several seconds even if the caller has already hung up You may either hear a dial tone or no one on the line when you answer the call 3 When the ringer volume is set to off for a cellular line Ringer off is not displayed in standby mode Feature Feature code Setting code System setting 1 Page Area code cell 6 3 3 r 18 Auto connection 6 3 2 1 1min 2 3min 3 5m...

Page 30: ...ss pressing FLASH fails to pick up the waiting call 5 Generally the line mode setting should not be adjusted If Line in use is not displayed when another phone connected to the same line is in use you need to change the line mode to A 6 This feature allows the unit to automatically adjust the date and time setting when caller information is received To use this feature set the date and time first ...

Page 31: ...r is logged in the caller list page 36 with L Depending on your cellular phone or cellular phone service this feature may work differently When a cellular call is received from a phone number in the block call list the call may be transferred to the voice mail service of your cellular phone the caller may not hear the busy tone before the call is disconnected Storing unwanted callers from the call...

Page 32: ...2 V Select On or Off i Save i OFF Note L When the night mode is turned on Night mode is displayed during the selected period Alarm You can set one of 2 different alarm options once or daily at a time for each handset An alarm sounds at the set time for 1 minute The following alarm sounds are available Tone Melody You can choose an alarm sound from 3 tones and 4 melodies Voice You can choose one of...

Page 33: ... to Off after the alarm sounds L The ringer volume for the alarm follows the volume level of the landline When the ringer volume for the landline is set to off page 30 the alarm sound is heard at a low level Customer support The handset can display the Internet address where you can download the operating instructions or get further information for this product by using your computer 1 MENU i 6 8 ...

Page 34: ...If all registered handsets start ringing press the same button to stop Then repeat this step L The next step should be completed within 90 seconds 3 Handset Press OK then wait until a long beep sounds 4 OFF Note L While registering Base registering is displayed on all registered handsets L When you purchase an additional handset refer to the additional handset s installation manual for registratio...

Page 35: ...ee who called while you were away Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Talking Caller ID This feature lets you know who is calling without looking at the display To use this feature you must subscribe to Caller ID service of your service provider t...

Page 36: ... the ringer ID to an entry in the shared phonebook using one handset it is applied for all handsets Caller list Important L Only 1 person can access the caller list at a time Viewing the caller list and calling back Using a cellular line 1 View CID 2 Press V to search from the most recent call or to search from the oldest call 3 To call back press Cell L When only 1 cellular phone is registered th...

Page 37: ...D number is displayed in the same Format as the Edited Number After the call is ended the phone number of the caller when reviewed from the Caller list is displayed in the same Format as the Edited Number For example you can use this feature to set the unit to ignore the area code of callers in your area code so that you can call these local numbers using caller information without dialing the are...

Page 38: ...er information 1 View CID 2 All erase i Yes Storing caller information into the phonebook 1 View CID 2 V Select the desired entry i Option 3 V Edit Save i Select L To edit the number press Edit repeatedly until the phone number is shown in the desired format 4 Save 5 V Phonebook i Select L If there is name information for the caller go to step 7 6 Enter the name 16 characters max page 24 i Next i ...

Page 39: ...add pauses page 21 between the access number and the password as necessary Contact your service provider telephone company for the required pause time Example To erase the voice mail access number 1 MENU i 3 3 1 2 Press and hold Clear until all digits are erased i Save i OFF Voice mail VM tone detection Your service provider telephone company sends special signals sometimes called voice mail tones...

Page 40: ...dset still indicates there are new messages even after you have listened to all new messages turn it off by pressing and holding OFF until the handset beeps L If your voice mail service uses voice mail tones and a message is over 3 minutes long the handset may not indicate new messages L If your voice mail service uses voice mail tones the tones are heard from any phone connected to the same line ...

Page 41: ... to answer the page 2 When you finish talking press OFF Note L The ringer volume for intercom calls follows the volume level of the landline When the ringer volume for the landline is set to off page 30 the handset rings at a low level Transferring calls Outside calls can be transferred between 2 handsets 1 During an outside call press INTERCOM to put the call on hold 2 V Select the desired unit i...

Page 42: ... answer L If the paged party does not answer press C to return to the outside call 4 Conf L To leave the conference press OFF The other parties can continue the conversation L To put the outside call on hold press HOLD To resume the conference press Conf Note L Conference calls on a cellular line are not available Handset locator You can locate a misplaced handset by paging it 1 Base unit HANDSET ...

Page 43: ...rd and connect the cord Mount the unit by inserting the mounting pins into the round openings on the unit for pin 2 use the round cut out at the bottom of the unit if you are using the 4 inch phone plate then slide the unit down to secure it Connect the AC adaptor to power outlet page 12 L There are 2 common types of wall phone plates The distance between 1 and 2 may vary depending on the size of ...

Page 44: ...d until it clicks Charger 1 Drive the screws not included into the wall 2 Mount the charger A then slide it down B and to the right C until it is secure Headset optional Connecting a headset to the handset allows for hands free conversations We recommend using the Panasonic headset noted on page 6 Switching a call between the headset and handset speakerphone To switch to the handset speakerphone p...

Page 45: ...battery L A wrong type of batteries such as Alkaline or Manganese was inserted Use only the rechargeable Ni MH batteries noted on page 6 13 Error L The handset s registration has failed Move the handset and base unit away from all electrical appliances and try again Insert battery L The handset was placed on the charger without batteries Insert the batteries properly page 13 14 Invalid L There is ...

Page 46: ...ease visit http www panasonic com help Phonebook full L The phonebook memory is full Erase unnecessary entries page 25 Store VM access L You have not stored the voice mail access number Store the number page 39 Display message Cause solution ...

Page 47: ... page 34 I cannot register a cellular phone to the base unit L Depending on the compatibility of the cellular phone you may not be able to register it to the base unit L Confirm that your cellular phone supports the hands free profile HFP specification If it does not you cannot register it to the base unit L Confirm that the Bluetooth feature of your cellular phone is turned on You may need to tur...

Page 48: ...phone L The Bluetooth technology on your cellular phone may not be functioning normally Turn off and on your cellular phone L Confirm that your cellular phone is placed within the range of the base unit page 17 L Depending on the state of the wireless environment such as the presence of any electrical interference there may be a delay even if the auto connection feature is turned on You can connec...

Page 49: ...service personnel to have the unit repaired If the working telephone does not operate properly contact your service provider telephone company The indicator on the handset flashes slowly L New voice mail messages have been recorded Listen to the new voice mail messages page 40 Problem Cause solution I have changed the display language to a language I cannot read L Change the display language page ...

Page 50: ... DSL ADSL provider for details I cannot make local calls with the handset using a cellular line L You need to add your area code when making cellular calls Store your area code in order to automatically add it to the beginning of the 7 digit phone number when making cellular calls page 18 I cannot make and answer cellular calls with the handset L Depending on the cellular phone s compatibility you...

Page 51: ...ure Refer to the operating instructions of your cellular phone The handset does not ring L The ringer volume is turned off Adjust the ringer volume page 29 30 L Night mode is turned on Turn it off page 32 L The handset has not been selected to ring for cellular calls Select the handset to ring page 19 I cannot make a call using the landline L The dialing mode may be set incorrectly Change the sett...

Page 52: ...he other equipment and try again Caller information is displayed or announced late L Depending on your service provider telephone company the unit may display or announce the caller s information at 2nd ring or later L Move closer to the base unit Caller information is not announced L The handset ringer volume is turned off Adjust it page 29 30 L The Talking Caller ID feature is turned off Turn it...

Page 53: ...ovider telephone company again to activate this specific service even if you already subscribed to both Caller ID and Call Waiting with Caller ID services CWID Problem Cause solution Liquid or other form of moisture has entered the handset base unit L Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at least 3 days Afte...

Page 54: ...er that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you wi...

Page 55: ...e CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this device NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential ...

Page 56: ...r more between the product and all person s body excluding extremities of hands wrist and feet L This product may not be collocated or operated in conjunction with any other antenna or transmitter L The handset may be carried and operated with only the specific provided belt clip Other non tested belt clips or similar body worn accessories may not comply and must be avoided Notice L FCC ID can be ...

Page 57: ...mW max Voice coding ADPCM 32 kbit s DECT 6 0 CVSD PCM 64 kbit s Bluetooth Power source 120 V AC 60 Hz Power consumption Base unit Standby Approx 2 0 W Maximum Approx 4 0 W Charger Standby Approx 0 3 W Maximum Approx 2 9 W Operating conditions 5 C 40 C 41 F 104 F 20 80 relative air humidity dry Dimensions Base unit Approx 135 mm 178 mm 75 mm 5 5 16 inches 7 inches 2 15 16 inches Handset Approx 156 ...

Page 58: ...r speech impaired users can call 1 877 833 8855 TTY users hearing or speech impaired users can call 1 866 605 1277 Purchase Parts Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at http www pstc panasonic com or send your request by E mail to npcparts us panasonic com You may also contact us directly at 1 800 332 5368 Phone 1 800 237 9080 Fax Only Monda...

Page 59: ...y period there will be no charge for parts You must mail in your product prepaid during the Limited Warranty period This Limited Warranty excludes both parts and labor for batteries antennas and cosmetic parts cabinet This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico This Limited Warranty is extended only to the original purchaser and only co...

Page 60: ... Authorized Servicer or damage that is attributable to acts of God THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED WARRANTY COVERAGE THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY As examples this excludes damages for lost time lost calls or messages cost of having someo...

Page 61: ...16 Direct commands 28 Discoverable mode 19 Display Contrast 28 Language 16 E Error messages 45 F Flash 23 27 H Handset Deregistration 34 Locator 42 Registration 34 Headset optional 44 Hold 22 I Intercom 41 K Key tone 28 L Line mode 30 Link to cell 17 M Making calls 20 21 Missed calls 35 Mute 22 N Night mode 32 P Pause 21 Phonebook 24 PIN 18 Power failure 13 R Redialing 20 21 Ringer tone 29 30 Rota...

Page 62: ...Notes 62 ...

Page 63: ...Notes 63 ...

Page 64: ...Co Ltd 2008 Panasonic Communications Co Ltd All Rights Reserved Serial No Date of purchase found on the back of the base unit Name and address of dealer If you need assistance with setup or operation 1 Visit our website http www panasonic com help 2 Contact us via the web at http www panasonic com contactinfo 3 Call us at 1 800 211 PANA 1 800 211 7262 TTY users hearing or speech impaired users can...

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