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1.1 System Highlights

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Installation Manual

1.1

System Highlights

1.1.1

System Highlights

Built-in Voice Message (BV) (Optional voice message card required)

Built-in Voice Message (BV) allows a caller to leave a voice message in a user's personal message
area or the PBX's common message area.

Fixed Line SMS Terminal Support (Optional Caller ID card required)

The PBX can relay incoming calls from a Short Message Service (SMS) centre to specific single line
telephones (SLTs) that support SMS. Fixed Line SMS is a service that allows text messages to be
sent and received via Public Switched Telephone Network (PSTN) access. We recommend using
SMS-enabled Panasonic SLTs.

Caller ID Display on SLT (Optional Caller ID card required)

The PBX can receive Caller ID information (telephone numbers and callers' names) from calls
received on outside (CO) lines. This information can be shown on the displays of SLTs that support
Caller ID as well as proprietary telephones (PTs) when receiving calls.

3-level Automated Attendant (AA)

3-level Automated Attendant (AA) service allows a caller to dial a single-digit number (Direct Inward
System Access [DISA] AA number) following the guidance of 3-level DISA outgoing messages
(OGMs), and be connected to the desired party automatically.

PC Programming

System programming settings can be accessed using a PC and the Panasonic KX-TE Maintenance
Console software as well as by using a PT.

The PBX software can be upgraded via the Serial Interface (RS-232C port) or USB port, using the
KX-TE Maintenance Console software.

Quick Setup

Basic PBX parameters such as Automatic Configuration for Outside (CO) Line Type, Country Setting
can be programmed the first time the PBX is accessed with a PC using the KX-TE Maintenance
Console software.

Advanced Hybrid System

This PBX supports the connection of PTs, Direct Station Selection (DSS) Consoles and single line
devices such as SLTs, fax machines, wireless telephones and data terminals.

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Summary of Contents for KX-TES824

Page 1: ...or purchasing a Panasonic Advanced Hybrid System Please read this manual carefully before using this product and save this manual for future use KX TES824 Model KX TEM824 Advanced Hybrid System Installation Manual ...

Page 2: ... KX TE82483 3 Port Analogue CO Line and 8 Port Hybrid Extension Card KX TE82491 Message Expansion Card for DISA UCD OGMs KX TE82492 2 Channel Voice Message Card KX TE82493 3 Port Caller ID Card Proprietary Equipment KX T30865 Doorphone KX A227 Backup Battery Cable Expandability of Outside CO Lines and Extensions KX TE82483 KX TE82480 KX TE82474 Expanded System Outside CO Line 3 Outside CO Line 2 O...

Page 3: ...nd KX T7000 series PTs KX T7710 SLT KX T7740 KX T7340 and KX T7040 DSS Consoles For the equipment that can be connected to the PBX refer to 1 2 2 System Connection Diagram Notice Certain models may not be available in your country area Certain optional service cards PTs and features may not be available in your country area Consult your certified Panasonic dealer for more information ...

Page 4: ...stalled Do not bypass this safety feature by tampering with the plug 9 Do not allow anything to rest on the power cord Do not locate this product where the power cord may be stepped on or tripped on 10 To reduce the risk of fire or electric shock do not overload wall outlets and extension cords 11 Do not insert objects of any kind into this product through its slots and openings as they may touch ...

Page 5: ... for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make o...

Page 6: ...NNEL IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR DEALER WHEN RELOCATING THE EQUIPMENT FIRST DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION WHEN THE UNIT IS INSTALLED IN THE NEW LOCATION RECONNECT THE POWER FIRST AND THEN RECONNECT THE TELECOM CONNECTION TO PREVENT POSSIBLE FIRE OR ELECTRIC SH...

Page 7: ...TES824PD KX TEM824PD are designed to interwork with the Analogue Public Switched Telephone Network PSTN of European countries Panasonic Communications Co Ltd Panasonic Communications Company U K Ltd declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio Telecommunications Terminal Equipment R TTE Directive 1999 5 EC Declarations of Conf...

Page 8: ... based programming utility Section 4 Troubleshooting Provides information on troubleshooting and restarting the PBX About the Other Manuals The following manuals are also available Feature Guide Explains what the PBX can do as well as how to obtain the most of its many features and facilities User Manual Describes how users can access commonly used features and functions with proprietary telephone...

Page 9: ...SHOULD BE REMOVED AND THE PLUG CUT OFF AND DISPOSED OF SAFELY THERE IS A DANGER OF SEVERE ELECTRICAL SHOCK IF THE CUT OFF PLUG IS INSERTED INTO ANY 13 AMP OUTLET If a new plug is to be fitted please observe the wiring code as shown below If in any doubt please consult a qualified electrician WARNING THIS APPLIANCE MUST BE EARTHED IMPORTANT The wires in the mains lead are coloured as follows Green ...

Page 10: ...sion lines and a payphone should not be connected as an extension 999 and 112 can be dialled on the apparatus after accessing the Exchange line for the purpose of making outgoing calls to the BT emergency services During dialling this apparatus may tinkle the bells of other telephones using the same line This is not a fault and we advise you not to call Fault Repair Service ...

Page 11: ...nalogue CO Line and 8 Port Hybrid Extension Card KX TE82483 40 2 3 3 2 Port Analogue CO Line and 8 Port SLT Extension Card KX TE82480 42 2 3 4 8 Port SLT Extension Card KX TE82474 47 2 3 5 3 Port Caller ID Card KX TE82493 50 2 3 6 4 Port Doorphone Card KX TE82461 51 2 3 7 Message Expansion Card for DISA UCD OGMs KX TE82491 52 2 3 8 2 Channel Voice Message Card KX TE82492 53 2 4 Connecting Outside ...

Page 12: ...Console on a PC 72 3 2 Connection 74 3 2 1 Connection 74 3 2 2 Starting KX TE Maintenance Console for the first time 77 3 2 3 Accessing PBX via Internal Modem 78 4 Troubleshooting 81 4 1 Troubleshooting 82 4 1 1 Installation 82 4 1 2 Connection 83 4 1 3 Operation 84 4 1 4 System Restart 85 4 1 5 System Reset with System Data Clear 86 Index 87 ...

Page 13: ...Installation Manual 13 Section 1 System Outline This section provides general information on the Advanced Hybrid System including system capacity and specifications ...

Page 14: ...wn on the displays of SLTs that support Caller ID as well as proprietary telephones PTs when receiving calls 3 level Automated Attendant AA 3 level Automated Attendant AA service allows a caller to dial a single digit number Direct Inward System Access DISA AA number following the guidance of 3 level DISA outgoing messages OGMs and be connected to the desired party automatically PC Programming Sys...

Page 15: ...apacity of 6 outside CO lines and 16 extensions It is capable of supporting Panasonic proprietary telephones PTs and single line devices such as single line telephones SLTs fax machines and data terminals To expand its capabilities the PBX can be equipped with optional components or user supplied peripherals such as door openers external speakers and an external audio source such as a radio or CD ...

Page 16: ...utomatically designated as the manager extension PTs and single line telephones SLTs can be connected in parallel 2 5 2 Connecting Extensions in Parallel Door Opener Doorbell Door Chime Doorphone BGM Music on Hold MOH Pager Amplifier Speaker Batteries Voice Processing System Remote PC PC PC Printer SLT FAX Telephone Answering Machine PT DSS Console Wireless Phone Outside CO Line ...

Page 17: ...Line Pulse 10 pps 20 pps or Tone DTMF Extension Pulse 10 pps 20 pps or Tone DTMF Intercom Path 4 Mode Conversion Pulse DTMF Ring Frequency 20 Hz 25 Hz selectable Operating Environment Temperature 0 to 40 Humidity 10 to 90 non condensing Conference Call Outside CO Line 2 Music on Hold MOH 1 port Selectable MOH Internal External Tone Paging Internal 1 External 1 port Serial Interface Port RS 232C 1 ...

Page 18: ...m Number of Extension Instruments per Line 1 PT or SLT in standard connection 1 PT and 1 SLT in parallel connection Ring Voltage 75 Vrms at 20 Hz 25 Hz depending on the ringing load Outside CO Line Loop Limit 1600 Ω maximum Hookswitch Flash Recall Timing Range 24 ms 2032 ms Door Opener Current Limit 30 V DC 125 V AC 3 A maximum Paging Terminal Impedance 600 Ω MOH Terminal Impedance 10 000 Ω ...

Page 19: ...id Extension Card 1 2 Port Analogue CO Line and 8 Port SLT Extension Card 1 1 8 Port SLT Extension Card 1 1 Message Expansion Card for DISA UCD OGMs 1 1 4 Port Doorphone Card 1 1 3 Port Caller ID Card 3 3 2 Channel Voice Message Card 1 1 Doorphone 4 4 Door Opener 4 4 Pager 1 1 Music on Hold MOH 1 1 DSS Console 2 2 Item Max Quantity Operator 1 System Speed Dialling 100 One touch Dialling 24 per ext...

Page 20: ...1 3 Specifications 20 Installation Manual Message Waiting 8 per extension Message for Built in Voice Message 125 messages total 60 minutes Item Max Quantity ...

Page 21: ...describes how to install the Advanced Hybrid System Detailed instructions for installing the main unit and optional service cards and cabling of peripheral equipment are provided Information on system expansion and peripheral equipment installation is included ...

Page 22: ...ases may be present such as near thermal springs 3 Areas where shocks or vibrations are frequent or strong 4 High dust areas or places the PBX may come into contact with water or oil 5 Near devices that generate high frequencies such as sewing machines or electric welders 6 On or near computers telexes or other office equipment as well as microwave ovens or air conditioners It is preferable not to...

Page 23: ...on line and connect it again or turn off the PBX using the power switch then turn it on again 8 For safety purposes this unit is equipped with an earthed plug If you do not have an earthed outlet please have one installed Do not bypass this safety feature by tampering with the plug 9 Use twisted pair cable for outside CO line connection 10 Outside CO lines should be installed with surge protectors...

Page 24: ...are included upon shipment Main Unit 1 AC Cord 1 CD ROM 1 Getting Started 1 Screw Wall Mounting 3 Washer Wall Mounting 3 Pager Connector 1 Audio Source Connector 1 Strap 1 Rivet 1 The type of the AC cord may vary depending on the country area of use More than one type of AC cord may be included for countries areas in Central and South America ...

Page 25: ...nstallation Manual 25 2 2 2 Names and Locations Side View RS 232C Port USB Port AC Inlet Protective Earth Terminal Power Switch Run Indicator Extension Modular Jacks MOH Jack Outside CO Line Modular Jacks Pager Jack Battery Interface Strap Hole ...

Page 26: ...l 2 2 3 Opening Closing Covers Opening Covers 1 Loosen the top cover screw 2 Remove the top front cover Note The screw cannot be removed from the cover 3 Remove the 2 bottom cover screws 4 Open the bottom front cover Top front cover Screw Screws Bottom front cover ...

Page 27: ...Attach the 2 bottom cover screws 3 Replace the top front cover and tighten the screw Note For safety reasons keep the front covers closed while the PBX is in operation CAUTION Tighten the above screw firmly to prevent the main unit from falling when the PBX is carried Bottom front cover Screws Top front cover Screw ...

Page 28: ...e rivet into the hole in the strap 2 Insert the rivet and strap into the hole on the PBX 3 Wrap the strap around all of the cords 4 Close the covers 2 2 3 Opening Closing Covers 5 Tie together all of the connected cords and secure them to the wall so that they cannot be pulled out of the PBX Rivet ...

Page 29: ...2 2 Installing the Advanced Hybrid System Installation Manual 29 Note To remove the rivet use a screwdriver as shown below ...

Page 30: ...tion in the event of a lightning strike The AC cable s earthing pin may not be enough to protect the PBX from external noise and lightning strikes A permanent connection must be made between earth and the earth terminal of the main unit 1 Loosen the screw 2 Insert an earthing wire user supplied 3 Tighten the screw 4 Connect the earthing wire to earth Use an earthing wire that has a conductor with ...

Page 31: ... the backup battery cable and the backup batteries away from heating appliances and fire Place the backup batteries in ventilated place For details about the backup batteries refer to the manual intended for the batteries CAUTION Be sure to comply with all applicable laws regulations and guidelines Make sure that the polarities of the backup batteries and wiring are correct Make sure that you do n...

Page 32: ...2 2 Installing the Advanced Hybrid System 32 Installation Manual Charging Time h Initial Charging Current typ 0 4 A Battery Rating 24 Ah h hours 1 3 60 180 h ...

Page 33: ...page of this manual on the wall to mark the 3 screw positions Note When you print out the template the distance on the paper output may deviate slightly from the indicated measurement In this case use the indicated measurement 2 Fit the washers on the screws and drive the screws into the wall 3 Affix the PBX to the screw heads Notes Do not block the openings of the cabinet Leave at least 20 cm of ...

Page 34: ...the last page of this manual on the wall to mark the 3 screw positions Note When you print out the template the distance on the paper output may deviate slightly from the indicated measurement In this case use the indicated measurement 2 Drill holes in the wall as marked and fit the anchor plugs not included into the holes 3 Fit the washers on the screws and drive the screws into the anchor plugs ...

Page 35: ...e openings of the cabinet Leave at least 20 cm of space above and 10 cm to the sides of the PBX for ventilation Make sure that the wall behind the cabinet is flat and free of obstacles so that the openings on the back of the cabinet will not be blocked Be careful not to drop the cabinet ...

Page 36: ...connected equipment To protect the PBX from electrical surges we strongly recommend connecting the PBX to a surge protector that meets the following specifications Surge arrestor type 3 electrode arrestor DC spark over voltage 230 V Maximum peak current at least 10 kA Additionally proper earthing is very important for the protection of the PBX 2 2 5 Connecting Frame Earth Many countries areas have...

Page 37: ...rge protector for an extension is different from that for an outside CO line Installation of an Earth Rod 1 Connect the earth rod to the surge protector using an earthing wire with a cross sectional area of at least 1 3 mm2 SLT PT Main Building Outside CO Line Outside CO Line Extn Extn Extn Extension Line Earth Another Building Extn Extn Surge Protector Terminal Board Surge Protector SLT PT PBX Su...

Page 38: ...wire should be as short as possible 3 The earthing wire should run straight to the earth rod Do not run the wire around other objects 4 Bury the earth rod at least 50 cm underground Notes The above figures are recommendations only The length of the earth rod and the required depth depend on the composition of the soil ...

Page 39: ...n below See System Components Table for the description of each optional service card CAUTION To protect the printed circuit boards P boards from static electricity do not touch parts on the P boards in the main unit and on the optional service cards If you must touch the P boards wear an earthing strap Note Before installing optional service cards turn off the PBX and unplug the AC cord Connector...

Page 40: ...brid extensions on the KX TES824 basic system Installing KX TE82483 to KX TES824 1 Loosen the screws and open the top and bottom front covers 2 2 3 Opening Closing Covers 2 Using cutting pliers cut the 6 parts marked with circles and remove the upper front panel as shown below 3 Cut off any excess plastic in order to make the surface smooth Lower front panel Upper front panel ...

Page 41: ...odular CO ports 2 4 1 Connecting Outside CO Lines 6 Connect the line cords to the terminal board or the modular jacks from the telephone company 7 Insert the modular plugs of the telephone line cords 2 or 4 conductor wiring into the card s modular extension jacks 2 5 1 Connecting Extensions 8 Wrap the strap around all of the cords 2 2 4 Securing Cords 9 Close the covers and secure the screws 2 2 3...

Page 42: ...Port Hybrid Extension Card KX TE82483 3 Attach the 2 extension connectors to the main unit install the card as shown below and secure the 3 screws 4 Insert the modular plugs of the telephone line cords 2 conductor wiring into the card s modular CO ports 2 4 1 Connecting Outside CO Lines 5 Connect the line cords to the terminal board or the modular jacks from the telephone company 6 Insert the modu...

Page 43: ... Install the KX TE82480 on top of the KX TE82483 1 Loosen the screws and open the top and bottom front covers 2 2 3 Opening Closing Covers 2 Using cutting pliers cut the 6 parts marked with circles and remove the lower front panel or both upper and lower front panels as shown below 3 Cut off any excess plastic in order to make the surface smooth Lower front panel Upper front panel ...

Page 44: ...onnecting Outside CO Lines 6 Connect the line cords to the terminal board or the modular jacks from the telephone company 7 Insert the modular plugs of the telephone line cords 2 or 4 conductor wiring into the card s modular extension jacks 2 5 1 Connecting Extensions 8 Wrap the strap around all of the cords 2 2 4 Securing Cords 9 Close the covers and secure the screws 2 2 3 Opening Closing Covers...

Page 45: ...o KX TEM824 1 Loosen the screws and open the top and bottom front covers 2 2 3 Opening Closing Covers 2 Using cutting pliers cut the 6 parts marked with circles and remove the front panel as shown below 3 Cut off any excess plastic in order to make the surface smooth Lower front panel ...

Page 46: ...odular CO ports 2 4 1 Connecting Outside CO Lines 6 Connect the line cords to the terminal board or the modular jacks from the telephone company 7 Insert the modular plugs of the telephone line cords 2 or 4 conductor wiring into the card s modular extension jacks 2 5 1 Connecting Extensions 8 Wrap the strap around all of the cords 2 2 4 Securing Cords 9 Close the covers and secure the screws 2 2 3...

Page 47: ...d KX TE82483 3 Attach the 2 extension connectors to the main unit install the card as shown below and secure the 3 screws 4 Insert the modular plugs of the telephone line cords 2 conductor wiring into the card s modular CO ports 2 4 1 Connecting Outside CO Lines 5 Connect the line cords to the terminal board or the modular jacks from the telephone company 6 Insert the modular plugs of the telephon...

Page 48: ...utting procedure refer to Installing KX TE82480 on 3 Port Analogue CO Line and 8 Port Hybrid Extension Card KX TE82483 installed to KX TES824 2 3 3 2 Port Analogue CO Line and 8 Port SLT Extension Card KX TE82480 3 Attach the extension connectors install the cards as shown below and secure the 3 screws 4 Insert the modular plugs of the telephone line cords 2 or 4 conductor wiring into the card s m...

Page 49: ...ing KX TE82480 to KX TEM824 2 3 3 2 Port Analogue CO Line and 8 Port SLT Extension Card KX TE82480 3 Attach the 2 extension connectors to the main unit install the card as shown below and secure the 3 screws 4 Insert the modular plugs of the telephone line cords 2 or 4 conductor wiring into the card s modular extension jacks 2 5 1 Connecting Extensions 5 Wrap the strap around all of the cords 2 2 ...

Page 50: ... the top and bottom front covers 2 2 3 Opening Closing Covers 2 Slide the card between the guiderails until it clicks and attach the connector to it Note Use extra care to make sure you do not damage the part of the case marked with a circle 3 Close the covers and secure the screws 2 2 3 Opening Closing Covers Note To uninstall the card follow the instructions illustrated below 1 Push the catch on...

Page 51: ...tom front covers 2 2 3 Opening Closing Covers 2 Attach the 4 Port Doorphone Card to the main unit connect the cord to the Doorphone Card Connector and secure the screw Note Use extra care to make sure you do not damage the part of the case marked with a circle 3 Close the covers and secure the screws 2 2 3 Opening Closing Covers Doorphone Connectors Door Opener Terminal KX TE82461 Screw Doorphone ...

Page 52: ... covers 2 2 3 Opening Closing Covers 2 Slide the card between the guiderails until it clicks and attach the connector to it Note Use extra care to make sure you do not damage the part of the case marked with a circle 3 Close the covers and secure the screws 2 2 3 Opening Closing Covers Note To uninstall the card follow the instructions illustrated below 1 Push the catch on the side of one guardrai...

Page 53: ...between the guiderails until it clicks and attach the connector to it Note Use extra care to make sure you do not damage the part of the case marked with a circle 3 Close the covers and secure the screws 2 2 3 Opening Closing Covers Note To uninstall the card follow the instructions illustrated below 1 Push the catch on the side of one guardrail in the direction of the arrow to release it 2 Lift t...

Page 54: ...s Connection 1 Insert the modular plugs of the telephone line cords 2 conductor wiring into the outside CO line jacks 2 Connect the line cords to the terminal board or the modular jacks from the telephone company To Terminal Board or Modular Jacks from the Telephone Company T R T Tip R Ring TEL Jack for Outside CO Line ...

Page 55: ...rds 2 or 4 conductor wiring into the modular jacks on the PBX Maximum Cabling Distance of Extension Wiring Twisted Cable 2 or 4 conductor wiring is required for each extension as listed below There are 4 pins that can be used for connection T Tip R Ring H High and L Low To extensions T H R L H High T Tip R Ring L Low TEL Jack for Extension Cable Max Distance ø 0 4 mm 140 m ø 0 5 mm 229 m ø 0 6 mm ...

Page 56: ...elephone or answering machine with an A A1 relay is connected to the PBX set the A A1 relay switch on the telephone or answering machine to the OFF position Telephone Wiring SLT 1 pair wire T R PT such as KX T7735 2 pair wire T R H L DSS Console 1 pair wire H L ...

Page 57: ...an be connected in parallel with a proprietary telephone PT as follows Note An answering machine fax machine or modem can be connected in parallel with a PT in the same way as an SLT can To a Hybrid Port 4 conductor wiring cord Connect pins T R H and L 2 conductor wiring cord Connect pins T and R SLT PT Modular T Adaptor ...

Page 58: ...oor opener current limit 30 V DC 125 V AC 3 A maximum Installing the Doorphone KX T30865 1 Loosen and remove the screw at the bottom of the case to separate the doorphone into 2 halves 2 Pass the wires through the hole in the base cover and attach the base cover to a wall using 2 screws Cable Max Distance ø 0 4 mm 70 m ø 0 5 mm 110 m ø 0 6 mm 150 m CAT 5 110 m Cable Max Distance ø 0 6 mm 150 m Doo...

Page 59: ...X T30865 Please choose the appropriate screws for your wall type 3 Connect the wires to the screws located in the front cover 4 Re attach the 2 halves and re insert and tighten the screw when a doorphone plate has been fixed to the wall when you wish to install the doorphone directly to the wall To the terminal box ...

Page 60: ...e appropriate terminal box 3 Connect the wires of doorphones 2 and 4 to the yellow and black screws on the appropriate terminal box Panasonic Panasonic Panasonic Panasonic Yellow Red Black Green 4 conductor wiring is required 4 conductor wiring is required Doorphone 1 Doorphone 2 Yellow Red Black Green Doorphone 3 Doorphone 4 View of Doorphone Connector Jack Doorphone 2 Doorphone 3 Doorphone 1 Doo...

Page 61: ...the terminal and insert the wire coming from the door opener into the terminal 2 Wrap the strap around all of the cords 2 2 4 Securing Cords Notes We recommend using UL1015 wire or an equivalent for wiring The wire should be between 0 45 mm and 1 1 mm in diameter excluding the coating Door opener 1 Door opener 2 Door opener 3 Door opener 4 To the door openers ...

Page 62: ...he button below the terminal and insert the wire coming from the doorbell or door chime into the terminal You can use a standard doorbell door chime For more details please consult your dealer Refer to 2 6 Connecting Doorphones and Door Openers for connecting doorphones KX T30865 and door openers Door Opener 1 Door Opener 2 Door Opener 3 Relay 1 Relay 2 Relay 3 Relay 4 Doorbell Door Chime ...

Page 63: ... connected to the PBX and used as the source of Background Music BGM and Music on Hold MOH Connect a cable from the audio output earphone jack headphone jack etc of the audio source to Max Distance 2 m Max Distance 5 m Cable Max Distance ø 0 4 mm 10 m ø 0 5 mm 10 m ø 0 6 mm 10 m CAT 5 10 m Cable Max Distance ø 0 4 mm 10 m ø 0 5 mm 10 m ø 0 6 mm 10 m CAT 5 10 m PC Printer PC External audio source r...

Page 64: ...ogramming To adjust the sound level of the MOH use the volume control on the external audio source Pager Only 1 paging device user supplied can be connected to the PBX Use an EIAJ RC 6701 A plug 2 conductor 3 5 mm in diameter Output impedance 600 Ω CAUTION The External Paging Jack is an SELV port and should only be connected to an approved SELV device or in Australia via the Line Isolation Unit wi...

Page 65: ...dy AB CC 102 107 7 8 RS RTS CS CTS Request To Send Clear To Send CA CB 105 106 6 9 1 5 PBX PC Printer Circuit Type EIA Signal Name Pin No Pin No Signal Name Circuit Type EIA BB RD RXD 2 BA SD TXD 3 CD ER DTR 4 AB SG 5 CC DR DSR 6 CA RS RTS 7 CB CS CTS 8 2 RD RXD BB 3 SD TXD BA 4 ER DTR CD 5 SG AB 6 DR DSR CC 7 RS RTS CA 8 CS CTS CB PBX PC Printer Circuit Type EIA Signal Name Pin No Signal Name Cir...

Page 66: ...the printer or the PC is ready Circuit DR DSR ON does not indicate that communication has been established with the printer or the PC Request To Send RTS output This is held ON whenever DR DSR is ON Clear To Send CTS input An ON condition of circuit CS CTS indicates that the printer or the PC is ready to receive data from the PBX The PBX does not attempt to transfer data or receive data when circu...

Page 67: ...ion T R jack 17 Notes In the event of a power failure system memory is protected by a factory provided lithium battery No system data will be lost except for the Camp on Saved Number Redial Last Number Redial and Call Park data The current connection automatically switches to the Power Failure Connection when the power supply stops Proprietary telephones PTs cannot be used during a power failure T...

Page 68: ...ephone PT connected to JACK 01 a Press the PROGRAM button b Press c Enter 1234 d Enter 999 e Press the NEXT SP PHONE button f Press the SELECT AUTO ANS MUTE button until All Para is displayed g Press the STORE AUTO DIAL STORE button h Press the END HOLD button i Press the PROGRAM button The PBX will be initialised with the default values The type of outside CO lines is automatically detected If th...

Page 69: ... disconnect device Ensure that the AC outlet is located installed near the equipment and is easily accessible Notes If the outside CO lines you use are not connected to the PBX outside CO line type cannot be automatically detected Use only the AC cord included with the PBX If the PBX will not be used for an extended period of time set the Power Switch to the OFF position and disconnect the AC cord...

Page 70: ...2 10 Starting the Advanced Hybrid System 70 Installation Manual ...

Page 71: ...Installation Manual 71 Section 3 Guide for KX TE Maintenance Console This section explains how to connect a PC to the Advanced Hybrid system and get started using KX TE Maintenance Console ...

Page 72: ...ble dangers if it becomes known to others 2 To avoid unauthorised access and possible fraudulent dialling maintain the secrecy of the password 3 We strongly recommend that you change the default password value to something else for reasons of system security It is best to use a password of 7 digits 4 Please change the password periodically 5 If a system password is forgotten it can be found by loa...

Page 73: ...or reference only and may differ from the screens displayed on your PC 1 Insert the included CD ROM into the CD ROM drive of your PC The main screen will appear automatically 2 Click Maintenance Console 3 Double click the setup file to run the installer Its icon is shown here on the left 4 Follow the on screen instructions provided by the installation wizard 5 Select the appropriate model code The...

Page 74: ...imum cabling distance refer to 2 8 Connecting Peripherals When connecting the KX TE Maintenance Console to the PBX using an RS 232C cable assign the following values to the Serial Interface RS 232C port of the PBX through system programming SMDR RS 232C Parameter 800 Baud Rate 9600 bps Word Length 8 bits Parity Bit None Stop Bit 1 bit Installing the USB Driver CAUTION Installing the USB driver may...

Page 75: ... restart the PC Windows Me 1 Connect the PC to the PBX with a USB cable The Add New Hardware Wizard will appear 2 Select Specify the location of the driver Advanced then click Next 3 Select Search for the best driver for your device Recommended 4 Select Specify a location then click Browse 5 Specify the folder containing the USB driver CD ROM Drive USB driver WinMe then click OK 6 Click Next 7 Cli...

Page 76: ... 2 Select Install from a list or specific location Advanced then click Next 3 Select Search for the best driver in these locations 4 Select Include this location in the search then click Browse 5 Specify the folder containing the USB driver CD ROM Drive USB driver WinXP then click OK 6 Click Next 7 Click Continue Anyway 8 Click Finish ...

Page 77: ...e The feature numbers for Operator Call and Automatic Line Access Extension numbers and names The Numbering Plan type Ringing assignment for each outside CO line either all extensions or a specific extension Note The screenshots shown here are for reference only and may differ from the screens displayed on your PC Note Software features design and system requirements are subject to change 1 Start ...

Page 78: ...K The PC will connect to the PBX Notes The number of pause symbols to be inserted differs depending on the PC modem used Auto Pulse Dial Type cannot be used When the mode of the PBX outside CO line that will be accessed is Normal 1 For Dial Number enter the pause symbol 2 Select Manual for Dial Type 3 Click Initialise 4 Click OK 5 Click OK 6 Dial the telephone number assigned to the outside CO lin...

Page 79: ...e V 42 and Use V 42bis may be required to configure the modem to communicate with the PBX depending on the modem The AT command to dial without waiting for a dial tone may be required to configure the modem to communicate with the PBX depending on the modem The AT command to set the Result Code format to text beginning with CONNECT when a connection is established may be required to configure the ...

Page 80: ...3 2 Connection 80 Installation Manual ...

Page 81: ...Installation Manual 81 Section 4 Troubleshooting This section provides information on troubleshooting and resetting the Advanced Hybrid System ...

Page 82: ...e line telephones SLTs do The H and L pins of extension jacks may have shorted Turn the Power Switch to the OFF position Fix the shorted part then turn the Power Switch to the ON position Noise heard through external pager loudspeaker If using an amplifier noise may be being introduced through the cable connecting the PBX and the amplifier or loudspeaker Use a shielded cable to connect the PBX and...

Page 83: ...H L H T R L H T R L PBX PBX PBX Extension CAUSE The T R pins are connected to the H L pins SOLUTION Use the correct cord the inner 2 wires are for T R H T R L T R Extension CAUSE The T and R pins are crossed over SOLUTION Reverse the connections of the T R pins H T R L T R Extension Can you dial an extension No Yes Telephone cord connecting an outside CO line and the PBX CAUSE The outside CO line ...

Page 84: ...ct an outside CO line Programme the CO buttons Refer to 1 18 2 Flexible Buttons in the Feature Guide An SLT set to tone dialling mode cannot make calls There may be something wrong with the DTMF receiver 1 Select Enable for DTMF receiver 1 and Disable for DTMF receiver 2 through system programming DTMF Receiver Check 107 2 Try to make a call using a tone type SLT connected to one of extension jack...

Page 85: ...estarted Calls on Hold are terminated Calls on Exclusive Hold are terminated Calls in progress are terminated Automatic Callback Busy Camp on is cleared Call Park is cleared Last Number Redial is cleared Saved Number Redial is cleared No other data is cleared by System Restart 1 To restart the PBX turn the Power Switch to the OFF position then turn the Power Switch back to the ON position Note If ...

Page 86: ...t Button and then return System Clear Switch to the NOR position before the power indicator stops flashing The power indicator will flash for about 5 seconds CAUTION Before touching the System Clear Switch and Reset Button put on an earthing strap Notes After pressing the Reset Button make sure to return the System Clear Switch to the NOR position before the power indicator stops flashing otherwis...

Page 87: ...Installation Manual 87 Index ...

Page 88: ...22 Installing KX TE Maintenance Console 73 Installing KX TE Maintenance Console on a PC 72 Installing Optional Service Cards 39 Installing Surge Protector 36 Installing the Advanced Hybrid System 24 Installing the USB Driver 74 L Location of Optional Service Cards 39 M Main Unit 15 Maximum Cabling Distance of Extension Wiring Twisted Cable 55 Maximum Cards and Terminal Equipment 19 Message Expansi...

Page 89: ... included into the wall beforehand Hook the unit onto the screw heads 1 2 3 Make sure to set the print size to correspond with the size of this page If the dimensions of the paper output still deviate slightly from the measurements indicated here use the measurements indicated here 236 mm 118 mm 185 mm 169 mm 92 5 mm Install a screw here Install a screw here Install a screw here Note ...

Page 90: ... material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2004 Panasonic Communications Co Ltd All Rights Reserved PSQX3084YA KK1104MH1124 ...

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