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Panasonic KX-TD612E, Features Manual

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Panasonic KX-TD612E Features Manual Download Page 52

1.1

General Features

52

Features Guide

Call Hold Retrieve — CO Line

Description

Allows the extension user to retrieve a call that has been placed on hold by another extension, 
except for the exclusive hold.

Conditions

Confirmation tone is sent to the user when the call is retrieved by the feature number. 
Eliminating the tone is programmable.

Programming Guide References

•

[100] Flexible Numbering

•

[990] System Additional Information

Features Guide References

•

Call Hold — CO Line

User Manual References

•

2.4.2 Holding a Call

Summary of Contents for KX-TD612E

Page 1: ...ou for purchasing a Panasonic Digital Super Hybrid System Model KX TD612 Please read this manual before connecting the Digital Super Hybrid System Model No KX TD612E Digital Super Hybrid System Features Guide ...

Page 2: ...ng Guide References The related and required programming titles are noted for your reference System Programming should be done with a PC Refer to System Programming section in the Installation Manual for detailed information Station Programming is individual programming executed by each Digital Proprietary Telephone DPT user at his or her own DPT They can customise their DPTs based on their person...

Page 3: ...the hardware Programming Guide Provides programming instructions for a digital proprietary telephone User Manual Designed for users of Digital Super Hybrid System KX TD612 The focus is Digital Proprietary Telephones DPTs Digital DSS Consoles Single Line Telephones SLTs and their features ...

Page 4: ... 33 Button Loop CO L CO 36 Button Single CO S CO 37 Buttons on Digital Proprietary Telephones 38 CALL FORWARDING FEATURES SUMMARY 41 Call Hold CO Line 50 Call Hold Intercom 51 Call Hold Retrieve CO Line 52 Call Hold Retrieve Intercom 53 Call Hold Exclusive CO Line 54 Call Hold Exclusive Intercom 55 Call Log Incoming 56 Call Park 58 Call Pickup Deny 59 Call Pickup CO Line 60 Call Pickup Directed 61...

Page 5: ...oor Opener 107 Doorphone Call 108 Doorphone Call Forwarding to CO Line 109 Electronic Station Lockout 111 Emergency Call 112 End to End DTMF Signalling Tone Through 113 Executive Busy Override CO Line 114 Executive Busy Override Extension 115 Extension Connection Assignment 116 Extension Group 117 External Relay 118 EXtra Device Port XDP 119 Flexible Numbering 120 Floating Number 124 Full One Touc...

Page 6: ... Hook Monitor 194 One Touch Dialling 195 One Touch Transfer by DSS Button 196 Operator 197 Operator Call 199 Outgoing Message OGM 200 PAGING FEATURES SUMMARY 203 Paralleled Telephone 207 Pause Insertion Automatic 208 Phantom Extension 209 Pickup Dialling 211 Power Failure Restart 212 Predial 213 Privacy Automatic 214 Private Call 215 Quick Dialling 216 Redial Automatic 217 Redial Last Number 218 R...

Page 7: ...er 244 System Programming with Digital Proprietary Telephone 246 System Speed Dialling 247 System Working Report 248 Terminal Portability for ISDN Extension 250 Terminate 251 Time Out Variable 252 Timed Reminder 254 Toll Restriction 255 Toll Restriction Override by Account Code Entry 262 Toll Restriction Override for System Speed Dialling 264 Trunk CO Line Answer From Any Station TAFAS 265 Two Way...

Page 8: ...Table of Contents 8 Features Guide ...

Page 9: ...Features Guide 9 Section 1 General Features ...

Page 10: ... parameter to be entered when assigning a message at individual extension a Will Return Soon b Gone Home c At Ext extension number d Back at hour minute e Out until date f In a Meeting An extension user can select only 1 message at a time The selected message is displayed every time the user goes off hook If Voice Msg Full is displayed because the total recording time of your Built in Voice Messag...

Page 11: ...ine Group Line Access Direct Line Access Individual Notebook Function One Touch Dialling Pickup Dialling Redial Saved Number Station Speed Dialling System Speed Dialling In Verified Toll Restriction Override mode the user can enter a pre assigned account code only when the user needs to override toll restriction In Option mode the user can enter any account code when needed Conditions An account c...

Page 12: ...lexible Numbering 105 Account Codes 508 Account Code Entry Mode 990 System Additional Information Features Guide References Toll Restriction Override by Account Code Entry User Manual References 2 2 5 Calling without Restrictions 4 1 3 Customising the Buttons 4 1 4 Charge Fee Management Pre assigned extension only ...

Page 13: ...the printer for SMDR runs out or the printer is out of service the indication Check Printer is displayed Check the printer Built in Voice Message resource When the rest of the total recording time of the assigned BV resource becomes less than 5 minutes Voice Msg Full is displayed If the extension is assigned to Jack 1 1 the indication of both resource 1 and 2 will be displayed Conditions None Prog...

Page 14: ...arty can talk to the user immediately after confirmation tone The calling extension user is able to change the calling method pre selected once at a time by the called extension by pressing Ring Calling can be switched to Voice Calling and vice versa This operation is available for both proprietary and single line telephone users during calling Conditions Single line telephone users can only recei...

Page 15: ...mply pressing the appropriate CO button without lifting the handset or pressing the SP PHONE button The user can specify the line to be answered when multiple incoming lines are ringing Conditions None Programming Guide References No programming required Features Guide References CO Line Connection Assignment User Manual References 2 3 1 Answering Calls ...

Page 16: ... Conditions If the Date and Time setting is programmed after synchronising the time the programmed time is valid until the first outgoing call is made after the 3 o clock of the next morning The full date day month year and local time hour minutes are captured by the system from the network Programming Guide References No programming required Features Guide References None User Manual References N...

Page 17: ...ialled Automatic Callback CO Line When the caller answers the callback ringing the line is automatically selected to allow the user to make an outside call Conditions If the callback ringing is not answered in 4 rings within 10 seconds the callback is cancelled More than 1 extension user can set this function for the same extension or CO line Programming Guide References 100 Flexible Numbering Fea...

Page 18: ...ation can be executed from the VPS using DIP switch initialisation or Personal Computer PC with VT100 emulation software When you execute using PC with VT100 emulation software and choose the type of PBX select the KX TD612 if it is on the list If not select the KX TD816 KX TD1232 instead The data is transmitted to the VPS on the lowest jack port If 2 or more lines are connected with the VPS the p...

Page 19: ...1 1 General Features Features Guide 19 User Manual References Not Applicable ...

Page 20: ...ansfer the first waiting call to the pre assigned extension with the Hurry Up button Hurry Up Transfer Conditions Automatic Overflow does not function in the following cases a The waiting queue is set 0 b Operator 2 is not set c Operator 1 belongs to a Station Hunting Group Hurry Up Transfer does not function in the following cases a The waiting queue is set 0 b Hurry Up Button is not assigned c O...

Page 21: ...1 1 General Features Features Guide 21 User Manual References 3 2 1 Forwarding a Waiting Call Automatic Overflow Hurry up Transfer 4 1 3 Customising the Buttons ...

Page 22: ...tone is sent To get a line again the user must go back on hook and then off hook Conditions This function works in the following cases When making an intercom call 1 The first digit has not been dialled within 10 seconds 2 After a digit is dialled the next one is not dialled within 10 seconds Intercom call only Programming Guide References No programming required Features Guide References None Use...

Page 23: ...red to connect a user supplied music source One source can be connected to the system It is required to select a music source used for BGM by System Programming The BGM is interrupted while off hooked Installation Manual References 2 4 8 External Music Source Connection Programming Guide References 803 Music Source Use Features Guide References Background Music BGM External Music on Hold User Manu...

Page 24: ...lied items One pager and 1 external music source can be connected to the system The pager can be programmed to send BGM or not The access priority to external pager is 1 TAFAS 2 Paging 3 BGM Higher priorities will override BGM Installation Manual References 2 4 8 External Music Source Connection Programming Guide References 100 Flexible Numbering 803 Music Source Use 804 External Pager BGM Feature...

Page 25: ...ted during a hotel at check in If the pre assigned limit is reached the extension user cannot make further calls until she receives authorisation from the operator Conditions None Programming Guide References 010 Budget Management 014 Budget Management on ISDN Port 990 System Additional Information Features Guide References None User Manual References Not Applicable ...

Page 26: ...nt Call Handling Distribution of Incoming Outside Calls When the call information of the Built in Voice Message is overwritten the voice message itself is deleted at the same time You can set either the Built in Voice Message BV feature or the Voice Mail VM feature at a time but not both If you set VM the functions of an optional voice message card KX TD61291 cannot be used In other words BV OGM a...

Page 27: ...ion Refer to 627 Voice Message Resource Assignment Display example Voice Msg Full If the rest of recording time of the BV resource is 0 after the OGM was replayed to the end an outside call rings at the extension in the order of priority described below Operator 1 Operator 2 Manager Jack 1 1 If the rest of recording time becomes 0 an incoming call cannot be forwarded to message box In this case ca...

Page 28: ...GM and Voice Message Clear Voice Message Call Log The call log feature is only available for KX T7433 KX T7436 KX T7230 and KX T7235 Callers information can be logged by 3 methods 1 The automatic call log when no one can answer the call 2 The call log by pressing the LOG button during a conversation 3 The automatic call log of the voice message Up to 128 incoming calls can be logged on an extensio...

Page 29: ...VOLUME button UP to see the next call log entry Rotate the jog dial to the left or press VOLUME button DOWN to see the previous call log entry LCR cannot be used when you call back by using a call log Programming Guide References 222 OGM Recording Time 223 Built in Voice Message Recording Time 455 Built in Voice Message for Call Handling 456 Call Handling When All Busy 457 Intercept Extension 625 ...

Page 30: ...s assigned as DSS buttons on digital proprietary telephones A DSS button indicator lights red if the corresponding extension is busy or in DND mode The DSS indicator on a digital proprietary telephone also informs you of incoming calls except for the Intelligent Call Handling 1 N and door phone call to the corresponding extensions You can pick up calls by pressing the corresponding flashing DSS bu...

Page 31: ...s activated the caller will hear ringback tone If the called party has been set to activate the Off Hook Call Announcement OHCA or Whisper OHCA function the caller can announce the call through the speaker or the handset If none of 3 features Call Waiting Off Hook Call Announcement OHCA or Whisper OHCA is set at the called party the caller will hear a reorder tone Programming Guide References No p...

Page 32: ...ting Changing the setting is possible from the paired telephone using Station Programming Once a button is assigned as a DSS button it provides Busy Lamp Field BLF status The mode of a DSS button can be programmed to disconnect the CO line and calls the extension or hold and transfer the call to the extension One Touch Transfer by DSS Button Programming Guide References 005 Flexible CO Button PF K...

Page 33: ...atures which can be assigned to flexible buttons In the table indicates that the feature can be assigned to the button Button CO DSS PF Features to be assigned DPT DSS DSS Button Single CO S CO Button Loop CO L CO Hurry Up Log In Log Out 1 DDI CLIP Call Forwarding from Hunting Group 1 Call Pickup Deny 1 Call Waiting 2 Calling Line Identification Restriction CLIR 1 Connected Line Identification Res...

Page 34: ...ialling Hot Line 1 Two Way Record 3 Two Way Transfer 3 Account Code Entry Conference FWD DND One Touch Dialling One Touch Dialling with Auto Hold Saved Number Redial Terminate Voice Mail Transfer ISDN Service Key 1 The buttons which alternate the on off setting of the corresponding feature 2 Pressing this button changes the setting as follows Receiving Call Waiting Tone OHCA Whisper OHCA none of t...

Page 35: ...uide 35 priority Single CO Loop CO Programming Guide References 005 Flexible CO Button PF Key Assignment Features Guide References Buttons on Digital Proprietary Telephones Console User Manual References 4 1 3 Customising the Buttons ...

Page 36: ...CO button in either System or Station Programming Pressing the L CO button provides the same operation as entering the automatic line access code Immediate delayed no ringing or no incoming call disable can be selected on an extension CO line basis The digital DPT user can choose a desired ringer frequency for each L CO button by System or Station Programming Programming Guide References 005 Flexi...

Page 37: ...n S CO and or L CO button is assigned Immediate delayed no ringing or no incoming call disable can be selected on an extension CO line basis The digital proprietary telephone user can choose a desired ringing tone type for the S CO button by System or Station Programming Programming Guide References 005 Flexible CO Button PF Key Assignment 400 CO Port Connection Assignment 605 606 Outgoing Permitt...

Page 38: ...e line access buttons listed below KX T Digital Proprietary Telephones Buttons 7030 7230 7235 7431 7433 7436 AUTO ANSWER MUTE 1 AUTO DIAL STORE 1 CO 1 2 12 24 12 12 12 12 CONF 1 R button Function 10 10 FWD DND 1 HOLD INTERCOM 1 Jog Dial MESSAGE 1 MODE PAUSE PF Programmable Feature 4 PROGRAM REDIAL SELECT SHIFT 1 Soft 3 3 3 3 SP PHONE 1 TRANSFER VOLUME ...

Page 39: ...lling and the System Feature Access Menu on the display MESSAGE Used to send a message or display current message MODE Used to shift the display in order to access various features PAUSE Inserts a pause in a speed dial number PF Programmable Feature This flexible button can be programmed to be a One Touch Dialling FWD DND Save Account Conference Terminate or Voice Mail Transfer button as desired P...

Page 40: ...1 1 General Features 40 Features Guide Programming Guide References 005 Flexible CO Button PF Key Assignment Features Guide References None User Manual References 4 1 3 Customising the Buttons ...

Page 41: ... the call will be treated according to the condition of the fourth destination It is only possible to call an original extension or Hunting Group from the destination extension or Hunting Group immediately before it Boss Secretary function Example Conditions Although calls are forwarded Message Waiting is not The MESSAGE button indicator is lit on the extension which was originally called Setting ...

Page 42: ...feature are Outside calls Intelligent Call Handling 1 1 Intelligent Call Handling 1 N Intercept Routing DND transfer Call forwarding Station Hunting Intercom calls Extension Transfer Call Forwarding Station Hunting Programming Guide References 005 Flexible CO Button PF Key Assignment 100 Flexible Numbering Features Guide References None User Manual References 2 5 2 Forwarding Your Calls Call Forwa...

Page 43: ... calls Intelligent Call Handling 1 1 Intelligent Call Handling 1 N Intercept Routing DND transfer Call forwarding Station Hunting Intercom calls Extension Transfer Call Forwarding Station Hunting Programming Guide References 005 Flexible CO Button PF Key Assignment 100 Flexible Numbering Features Guide References Call Forwarding Busy No Answer User Manual References 2 5 2 Forwarding Your Calls Cal...

Page 44: ... Call Handling 1 N Intercept Routing DND transfer Call forwarding Station Hunting Intercom calls Extension Transfer Call Forwarding Station Hunting This function operates the same way as Call Forwarding Busy and Call Forwarding No Answer Programming Guide References 005 Flexible CO Button PF Key Assignment 100 Flexible Numbering 202 Call Forwarding No Answer Time Features Guide References Call For...

Page 45: ...rom the destination extension Conditions Same as the conditions of Call Forwarding All Calls It is programmable to enable or disable this feature on Class of Service basis Programming Guide References 005 Flexible CO Button PF Key Assignment 100 Flexible Numbering 991 COS Additional Information Features Guide References Call Forwarding All Calls User Manual References 2 5 2 Forwarding Your Calls C...

Page 46: ...ls Intelligent Call Handling 1 1 Intelligent Call Handling 1 N Intercept Routing DND transfer Call forwarding Station Hunting Intercom calls Extension Transfer Call Forwarding Station Hunting Programming Guide References 005 Flexible CO Button PF Key Assignment 100 Flexible Numbering 202 Call Forwarding No Answer Time Features Guide References Call Forwarding Busy No Answer User Manual References ...

Page 47: ...l Handling 1 1 Intercept Routing Intercom calls Extension Transfer The forwarding extension s Toll Restriction and Account Code Entry requirements still apply Class of Service programming determines the extensions that are able to perform this function Programming Guide References 005 Flexible CO Button PF Key Assignment 100 Flexible Numbering 504 Call Forwarding to CO Line Features Guide Referenc...

Page 48: ...on is transferred by an ISDN line when the extension is busy Call Forwarding No Reply CFNR An incoming call to an extension is transferred by an ISDN line when the extension does not answer within a pre assigned time Conditions Class of Service programming determines the extensions that are able to perform this function Programming Guide References 005 Flexible CO Button PF Key Assignment 100 Flex...

Page 49: ...rietary telephone Refer to 4 1 3 Customising the Buttons in User Manual Class of Service programming determines the extensions that are able to perform this function Do not forget to set the Station Hunting group type for each group you wish to use the default is disable This feature does not work if the Station Hunting type of the forwarding Hunting Group is Voice Mail VM or Automated Attendant A...

Page 50: ... is sent to the party on hold If Music on Hold is active music is sent to the party on hold If a call on hold is not retrieved in a specific period of time Hold Recall results If an outside party is placed on hold and not retrieved in 15 minutes it is automatically disconnected Programming Guide References 100 Flexible Numbering 200 Hold Recall Time Features Guide References Call Park Hold Recall ...

Page 51: ...e calls can be placed on hold using a different feature see Call Park If a call on hold is not retrieved in a specific period of time Hold Recall results Call hold tone is sent to the party on hold If Music on Hold is active music is sent to the party on hold If an outside party is placed on hold and not retrieved in 15 minutes it is automatically disconnected Programming Guide References 100 Flex...

Page 52: ...another extension except for the exclusive hold Conditions Confirmation tone is sent to the user when the call is retrieved by the feature number Eliminating the tone is programmable Programming Guide References 100 Flexible Numbering 990 System Additional Information Features Guide References Call Hold CO Line User Manual References 2 4 2 Holding a Call ...

Page 53: ...another extension except for the exclusive hold Conditions Confirmation tone is sent to the user when the call is retrieved by the feature number Eliminating the tone is programmable Programming Guide References 100 Flexible Numbering 990 System Additional Information Features Guide References Call Hold Intercom User Manual References 2 4 2 Holding a Call ...

Page 54: ...sults After Hold Recall results the held call can be retrieved from any other extension If an outside party is placed on hold and not retrieved in 15 minutes it is automatically disconnected Call hold tone is sent to the party on hold If Music on Hold is active music is sent to the party on hold With a single line telephone either 1 outside or intercom call can be held Programming Guide References...

Page 55: ...laced on Call Hold or Exclusive Call Hold at a time If a call on hold is not retrieved in a specific period of time Hold Recall results After Hold Recall results the held call can be retrieved from any other extension Call hold tone is sent to the party on hold If Music on Hold is active music is sent to the party on hold Programming Guide References 200 Hold Recall Time Features Guide References ...

Page 56: ...ce message itself is deleted at the same time Conditions This feature is only available for KX T7433 KX T7436 KX T7230 and KX T7235 Callers information can be logged by 3 methods 1 The automatic call log when no one can answer the call 2 The call log by pressing the LOG button during a conversation 3 The automatic call log of the voice message Up to 128 incoming calls can be logged on an extension...

Page 57: ...ure remotely Call Log Lock Control The display will change as follows after you see a call log entry Display example OLD3 NEW1 OLD4 NEW0 LCR cannot be used when you call back by using a call log Programming Guide References 001 System Speed Dialling and Intelligent Call Handling Number Set 002 System Speed Dialling and Intelligent Call Handling Name Set 100 Flexible Numbering Features Guide Refere...

Page 58: ...he same time in the system The number of holding slots remains at 10 If a parked call is not retrieved within Transfer Recall Timer period Transfer Recall starts to the operator or the extension that parked the call If Call Park Recall is not retrieved in 15 minutes it is automatically disconnected Confirmation tone is sent to the user when the parked call is retrieved Eliminating the tone is prog...

Page 59: ... Tone is sent to the user on the extension with this feature when the user goes off hook Programming Guide References 005 Flexible CO Button PF Key Assignment 100 Flexible Numbering Features Guide References Call Pickup CO Line Call Pickup Directed Call Pickup Group Dial Tone Distinctive User Manual References 2 7 8 Denying Other People the Possibility of Picking up Your Calls Call Pickup Deny 4 1...

Page 60: ...phone Conditions Call Pickup starts with the lowest CO number Confirmation tone is sent to the user when the call is picked up Eliminating the tone is programmable Programming Guide References 100 Flexible Numbering 990 System Additional Information Features Guide References None User Manual References 2 3 3 Answering a Call Ringing at Another Telephone Call Pickup ...

Page 61: ... answer a doorphone call Confirmation tone is sent to the user when the call is picked up Eliminating the tone is programmable You may pick up a call by pressing a flashing DSS button assigned on a digital proprietary telephone Programming Guide References 100 Flexible Numbering 990 System Additional Information Features Guide References None User Manual References 2 3 3 Answering a Call Ringing a...

Page 62: ...s The user can pick up an incoming outside intercom or doorphone call Confirmation tone is sent to the user when the call is picked up Eliminating the tone is programmable Programming Guide References 100 Flexible Numbering 602 Extension Group Assignment 990 System Additional Information Features Guide References Extension Group User Manual References 2 3 3 Answering a Call Ringing at Another Tele...

Page 63: ...nd when you realize who is calling you can retrieve the call from your desk If the extension assigned as TAM is a parallelled telephone the calls received by another parallelled telephone will be picked up by this feature If the extension assigned as TAM is connected to an EXtra Device Port XDP the digital proprietary telephone connected to the same port can pick up the call received by TAM Progra...

Page 64: ...t call on hold by pressing another CO INTERCOM button allows the user to have a conversation with the other party Conditions Call Splitting is impossible during Doorphone Call or Paging Programming Guide References No programming required Features Guide References None User Manual References 2 4 5 Talking to Two Parties Alternately Call Splitting ...

Page 65: ...to CO Line feature You cannot transfer a call to CO line without a voice announcement Conditions Class of Service programming determines the extensions that are able to perform it In case of an incoming outside call the only call with ISDN line can be transferred to the external party Programming Guide References 503 Call Transfer to CO Line 990 System Additional Information Features Guide Referen...

Page 66: ...o Extension Description Allows the extension user to voice announce to the extension and transfer the call Conditions None Programming Guide References 990 System Additional Information Features Guide References None User Manual References 2 4 6 Transferring a Call ...

Page 67: ...busy Camp On Transfer occurs The ringing signal pattern follows the regular ringing pattern depending on the party being transferred outside or intercom call ringing If music on hold is enabled music is sent to the party while being transferred It is system programmable whether to send ringback tone or music on hold to the caller If an outside party is transferred and unanswered you can assign whe...

Page 68: ...ouncement OHCA or no tone Conditions The call waiting tone is generated when an outside call comes in or when an extension caller executes Busy Station Signalling Setting Data Line Security cancels Call Waiting which has been turned on For digital proprietary telephone users 2 types of call waiting tones are provided to prevent them from missing the tone as shown below A digital proprietary teleph...

Page 69: ...ures Features Guide 69 User Manual References 2 7 3 Receiving a Call Waiting Call Waiting Off Hook Call Announcement OHCA Whisper OHCA 2 4 7 Answering a Call Waiting 4 1 2 Initial Settings 4 1 3 Customising the Buttons ...

Page 70: ...usiness and the other is for private One group consists of 100 System Speed Dialling SSD or 100 DDI MSN numbers and Intelligent Call Handling ICH numbers Group 0 SSD ICH 000 099 Group 1 SSD ICH 100 199 Group 4 SSD ICH 400 499 Group 5 DDI MSN ICH 500 599 Group 6 DDI MSN ICH 600 699 In total there are 7 groups 0 6 Conditions The CLIP service for outgoing calls can be restricted by System Programming...

Page 71: ...P Calling Line Identification Presentation case by case If the displaying is enabled the calling party can check the called party s number when the called party answers it COLP Connected Line Identification Presentation Programming Guide References 005 Flexible CO Button PF Key Assignment 100 Flexible Numbering 516 Calling Line Identification Restriction 517 Connected Line Identification Restricti...

Page 72: ...splay Frequency or Charge by System Programming This can be switched manually at each extension Exchange rate between Frequency counter and Charges is assigned by System Programming The displayed currency symbol can be programmed by 125 Currency Assignment If the amount exceeds the maximum displayable charge then only the highest possible charge will be displayed e g 99999 99 Programming Guide Ref...

Page 73: ... verified toll restriction override option e The ability to set Executive Busy Override f The ability to deny Executive Busy Override g Outgoing call restriction level Day mode Night mode h The ability to set Call Forwarding Follow Me i System speed dialling call restriction level Day mode Night mode j The ability to switch the Day Night service k The ability to unlock the door opener l The abilit...

Page 74: ... System Speed Dialling Day Night 512 External Relay Access 513 Night Service Access 514 Do Not Disturb DND for Intelligent Call Handling 1 1 Call 516 Calling Line Identification Restriction 517 Connected Line Identification Restriction 518 CFU CFB CFNR Assignment 519 Off Hook Call Announcement OHCA 520 Call Forwarding from Hunting Group 521 Doorphone Call Forwarding to CO Line 601 Class of Service...

Page 75: ...line informs the system of the caller s telephone number To display the name the system compares the informed number with the System Speed Dialling Numbers stored in programme 001 System Speed Dialling and Intelligent Call Handling Number Set and if a match is found determines the caller s name by using the System Speed Dialling Names stored in programme 002 System Speed Dialling and Intelligent C...

Page 76: ...ent Call Handling Number Set 002 System Speed Dialling and Intelligent Call Handling Name Set 003 Extension Number Set 004 Extension Name Set 012 ISDN Extension Number Set 013 ISDN Extension Name Set 622 Incoming Call Display Features Guide References Call Log Incoming User Manual References Not Applicable ...

Page 77: ... which is not connected An idle line is selected from the connected ones when an extension user makes an Automatic Line Access Conditions If the user tries to make a call with a disconnected line reorder tone sounds to indicate that the line is out of use This is effective for all outgoing calls Programming Guide References 400 CO Port Connection Assignment Features Guide References None User Manu...

Page 78: ...When an extension user tries to make an outside call on a disallowed CO line reorder tone is sent to indicate that the user cannot use the CO line Day and Night Service are individually programmed Night Service Programming Guide References 605 606 Outgoing Permitted CO Line Assignment Day Night 615 616 Outgoing Permitted CO Line Assignment Day Night for ISDN Extension Features Guide References Non...

Page 79: ... The CCBS that has been set by an outside party works only if the called busy extension is a DPT or SLT and the call arrives via Intelligent Call Handling 1 1 If the callback ringing is not answered in 4 rings within 10 seconds the callback is cancelled The callback rings even if the extension has set the Call Forwarding or Do Not Disturb DND The caller can use the telephone before the callback ri...

Page 80: ...e 2 inside and 1 outside and 3 inside Up to 6 conference calls are allowed simultaneously A three party call is also established by Executive Busy Override When a two party call is changed to a three party call and vice versa a confirmation tone is sent to all 3 parties Eliminating the tone is programmable Programming Guide References 990 System Additional Information Features Guide References Exe...

Page 81: ...ave the conference to allow the other 2 parties to continue conversation The user may return to the conference if desired Conditions An Unattended Conference can be established when the extension is allowed to transfer a call to an outside line Programming Guide References 503 Call Transfer to CO Line Features Guide References Conference User Manual References 2 4 8 Three party Conversation ...

Page 82: ...s identical to the previous setting 2 In addition sent when various features are successfully performed or accessed e g Call Hold Automatic Callback Busy 3 Sent when accessing external paging equipment e g Paging All Paging External Confirmation tone from external pager can be enabled or disabled Confirmation tone 3 Sent when a conversation is established just after dialling For example when acces...

Page 83: ... Executive Busy Override or Conference It is possible to eliminate this tone by System Programming Conditions Confirmation Tone 1 and 2 are provided to reconfirm the assigned feature Programming Guide References 805 External Pager Confirmation Tone 990 System Additional Information Features Guide References None User Manual References Not Applicable 1 s ...

Page 84: ...h Transfer feature provides simplified operation Quick access to a system feature The above functions are activated simply by pressing buttons on the console which were pre programmed as function buttons Consoles are provided with the following buttons listed below The button is provided on the designated telephones x Shows the number of buttons only if multiple buttons are provided The functions ...

Page 85: ...elephone using Station Programming or System Programming and Diagnosis with Personal Computer System Programming with a Digital Proprietary Telephone is not available If the extension number assigned to a DSS button is changed to another number the DSS button automatically follows the new number Re programming is not necessary If a port connected to a Console is programmed for XDP jack a single li...

Page 86: ...1 1 General Features 86 Features Guide User Manual References 2 2 1 Basic Calling 2 4 6 Transferring a Call 3 2 4 Using the ANSWER RELEASE Button KX T7441 only 4 1 3 Customising the Buttons ...

Page 87: ...ed to an extension jack so that the user can perform data communications During the communication Data Line Security maintains secure data transmission against tones or barging in from other extensions Conditions Assigning Data Line Security always offers conversation privacy If 1 extension in a conversation has set Data Line Security it applies to the both extensions Programming Guide References ...

Page 88: ...ned extension can switch the Day Night mode manually Conditions The following programming items may be assigned in a different way between day mode and night mode 006 Operator Manager Extension Assignment Day Night 021 022 Doorphone Call Forwarding Day Night 134 135 Hunting Intercept Day Night 137 138 Time Table Assignment Day Night 500 501 Toll Restriction Level Day Night 509 510 Toll Restriction...

Page 89: ...1 1 General Features Features Guide 89 User Manual References 2 7 12 Checking the Day Night Service Status 2 7 11 Day Night Service 4 1 3 Customising the Buttons ...

Page 90: ...e call by pressing the flashing DDI CLIP key Conditions The DDI CLIP Key is linked to the location number of the System Speed Dialling number Only 1 System Speed Dialling number can be assigned per CO button DDI CLIP keys will not flash green in the following cases 1 During a conversation including setting the Call Waiting feature 2 Forwarded incoming call is received at your extension Programming...

Page 91: ...utomatically appended to the Station Message Detail Recording SMDR call record without entering the code Conditions The department code is assigned up to 5 digits on an extension basis Programming Guide References 610 Department Codes 614 Department Codes of ISDN Port Features Guide References Station Message Detail Recording SMDR User Manual References 4 1 4 Charge Fee Management Pre assigned ext...

Page 92: ...re set 1 Absent Message Capability 2 Background Music BGM for digital proprietary telephones only 3 Call Forwarding 4 Call Pickup Deny 5 Call Waiting 6 Do Not Disturb DND 7 Electronic Station Lockout 8 Executive Busy Override Deny 9 Pickup Dialling 10 Timed Reminder Dial tone 3 Is audible when performing Account Code Entry or Completing Calls to Busy Subscriber CCBS Also sounds when answering Time...

Page 93: ...oice messages are received Dial tone 6 Is audible when the rest of voice message recording time becomes less than 5 minutes Conditions None Programming Guide References No programming required Features Guide References None User Manual References Not Applicable 1 s 1 s 1 s ...

Page 94: ...password a DISA User Code of the system you have a risk that they will make illegal phone calls using your telephone line and the cost may be charged to your account To prevent this problem from occurring we strongly recommend the following points 1 Carefully maintain the secrecy of the password 2 Specify a complicated password with several digits 3 Change the password frequently at least once per...

Page 95: ...cted Enter a wrong number The extension is out of service Reorder tone Is IRNA employed Intercept Routing starts No Answer Timer starts Disconnected after 10 seconds Yes No No The caller does not reaches the DISA line An extension a group will ring depending on the Intelligent Call Handling table Yes Not dialling An extension a group will ring depending on the Intelligent Call Handling table The I...

Page 96: ...mbers extension number floating number etc To avoid confusion the system waits for the second digit for a preprogrammed amount of time default 1 second If the timer runs out the system assumes that the first digit is a DISA AA number 221 DISA Automated Attendant AA Wait Time The DISA line can be used to originate outside calls if a security code if required has been dialled This system can store u...

Page 97: ...7 Features Guide References Intelligent Call Handling Distribution of Incoming Outside Calls Intercept Routing Outgoing Message OGM User Manual References 2 2 8 To Access Another Party Directly from Outside Direct Inward System Access DISA ...

Page 98: ...epends on the type of digital proprietary telephone DPT you have With a KX T7400 series DPT the MODE or Soft buttons and the Jog Dial are used to select from 3 available levels With a KX T7200 series DPT the Soft buttons and the Volume button are used to select from 3 available levels Programming Guide References No programming required Features Guide References None User Manual References Not App...

Page 99: ...ller ID feature is available Display examples 1234567890 Panasonic CO Line Name This is shown when CO Line is received a call A display example Al 03 AZ Company Charge Meter This is shown during an established outside call A display example Al 02 00005 Charge Fee This is shown during an established outside call A display example Al 01 00001 15 Duration Time This is shown during an established inco...

Page 100: ...uide Programming Guide References 003 Extension Number Set 004 Extension Name Set 117 Charge Display Selection 125 Currency Assignment 421 CO Port Name Features Guide References Charge Fee Reference User Manual References Not Applicable ...

Page 101: ...ne with display to display her own jack number and extension number in Station Programming mode Conditions Display example If the jack number is 02 and the extension number is 202 Programming Guide References No programming required Features Guide References None User Manual References 4 2 1 Customising Your System Jack02 EXT202 ...

Page 102: ...while on hook Conditions There are 2 types of display Pressing switches the types of display Display example 1 Day Month Time Display example 2 Day Month Year Day of the Week The present date and time are set by System Programming and by the ISDN service Programming Guide References 000 Date and Time Set Features Guide References Automatic Adjust Time Flexible Numbering User Manual References Not ...

Page 103: ...of Service Do Not Disturb Override The following extensions cannot set DND operator the Call Forwarding C FWD destination or the DND destination When the extension has set the C FWD Do Not Disturb DND for Intelligent Call Handling 1 1 Call the extension cannot be a DND destination Setting this feature cancels C FWD or Do Not Disturb DND for Intelligent Call Handling 1 1 Call If the destination ext...

Page 104: ... transferred If the destination extension has DND activated the DSS button corresponding to it will light up red This indicates to the digital proprietary telephone or DSS console user that the destination extension is unavailable If the operator is not assigned incoming calls will be transferred to the extension which is assigned by Intercept Routing No Answer IRNA If the IRNA is not assigned cal...

Page 105: ...Numbering 514 Do Not Disturb DND for Intelligent Call Handling 1 1 Call Features Guide References Intelligent Call Handling Distribution of Incoming Outside Calls Calling Connected Line Identification Presentation CLIP COLP User Manual References 2 7 2 Refusing Incoming Calls Do Not Disturb DND 4 1 3 Customising the Buttons ...

Page 106: ...this case the caller can override the DND programmed on the called extension s telephone and causes the telephone to ring Conditions Class of Service COS programming determines the extension users who can perform DND Override Programming Guide References 507 Do Not Disturb Override Features Guide References Do Not Disturb DND User Manual References 2 2 5 Calling without Restrictions ...

Page 107: ...or to be opened A maximum of 3 door openers can be connected to the system When a visitor presses the Call button on the doorphone the system may automatically open the door if the doorphone has a built in door opener It is required to set by the System Programming and cancel Forward Doorphone Calls to Outside Parties see User Manual reference below Installation Manual References 2 4 5 Doorphone a...

Page 108: ...can receive calls from each doorphone during day and night mode If no extension user answers an incoming doorphone call within 30 seconds the call stops ringing and is cancelled While engaged on a doorphone call any extension user can open the door from the telephone to let the visitor in Door Opener This requires a user supplied door opener Installation Manual References 2 4 5 Doorphone and Door ...

Page 109: ...swered the intercept timer starts again If a call between a party at a doorphone and an outside party is established with this feature the duration of the call period may be restricted depending on the setting of the system timer When a doorphone call is transferred to an outside party either the extension at Jack 1 1 or Operator 1 can be selected for the charge account If at least 1 feature has b...

Page 110: ...1 1 General Features 110 Features Guide User Manual References 2 8 1 If a Doorphone Door Opener is Connected 4 1 3 Customising the Buttons ...

Page 111: ...rcom calls and receiving intercom or outside calls are permitted on the locked station The new setting overrides the old one If Operator sets Remote Station Lock on a station that has already been locked by the station user the user cannot unlock it It is programmable to admit the press of the terminate button during a outside call on the locked station Programming Guide References 100 Flexible Nu...

Page 112: ...on levels after the pre assigned charge limit is reached in Electronic Station Lockout 10 emergency numbers can be assigned some have default values An emergency number must be 3 digits or less It is possible to store the CO line access code and the emergency number into Quick Dialling In this case you need not press a CO button or dial a line access code Programming Guide References 100 Flexible ...

Page 113: ...roprietary telephone user to send DTMF signals to the line during an established call Conditions Tone through mode is established automatically after the dialling sequence is finished and the call is established This function also applies to extension and conference calls Programming Guide References No programming required Features Guide References Flexible Numbering User Manual References 2 2 5 ...

Page 114: ...ny CO line even if access to the line is not allowed by System Programming This feature does not work if the extension has set Executive Busy Override Deny or Data Line Security When a two party call is changed to a three party call and vice versa a confirmation tone is sent to all 3 parties This tone can be eliminated by System Programming Programming Guide References 005 Flexible CO Button PF Ke...

Page 115: ...ive Busy Override Deny This feature does not work if the extension has set Executive Busy Override Deny or Data Line Security When a two party call is changed to a three party call and vice versa a confirmation tone is sent to all 3 parties This tone can be eliminated by System Programming Programming Guide References 005 Flexible CO Button PF Key Assignment 100 Flexible Numbering 505 Executive Bu...

Page 116: ...amming 611 Extension Connection Assignment the extension cannot make or receive calls Conditions The extension of the jack number 1 should be set to Connect If the destination of Intelligent Call Handling 1 1 is set to No Connect the call is transferred to an operator Programming Guide References 611 Extension Connection Assignment Features Guide References None User Manual References Not Applicab...

Page 117: ...ember of an extension group can pick up a call directed to another member of the same group Group Call Pickup In addition there is the Paging Group feature Conditions Every extension can belong to more than 1 group simultaneously Programming Guide References 602 Extension Group Assignment Features Guide References Call Pickup Group Paging Group User Manual References Not Applicable ...

Page 118: ... who can access the relay One external relay can be connected per system It is possible to assign the closure time by System Programming Installation Manual References 1 3 1 Specifications 2 4 6 External Relay and Second Ringer Relay Connection Programming Guide References 100 Flexible Numbering 213 External Relay Connecting Time 512 External Relay Access Features Guide References None User Manual...

Page 119: ... SLT can be connected to the same jack but have different extension numbers so that they can act as completely different extensions Conditions XDP requires previous programming of the individual jack Enable XDP mode for the desired jack by System Programming Installation Manual References 2 4 4 EXtra Device Port XDP Parallelled Telephone Connection Programming Guide References 600 EXtra Device Por...

Page 120: ...ts are assigned as the leading digits some have 3 digit numbers and some have 4 digit numbers Flexible Feature Numbers Number Feature Default 01 1st hundred extension block 2 02 2nd hundred extension block 3 03 16 3rd through 16th hundred extension block None 17 Operator call 0 18 Automatic line access 9 19 CO line group line access 8 20 System speed dialling 21 Station speed dialling 6 22 Station...

Page 121: ...g 74 48 Absent message 750 49 Timed reminder 76 50 Electronic station lockout 77 51 Night service mode 78 52 Parallel telephone mode 69 53 Background music external 65 54 Paging deny 721 55 Primary COS select 791 56 Secondary COS select 793 57 Log in log out 45 58 Operator 1 call 61 59 Operator 2 call 62 60 Automatic callback busy cancel 46 61 Personal Greeting OGM 722 62 Voice Message Play 723 63...

Page 122: ... lock control incoming 59 76 Live call screening password 799 77 System working report 794 78 Reserved 79 Outgoing message 712 80 Reserved 81 Reserved 82 Call Forwarding from hunting group 714 83 Doorphone call forwarding to CO line 715 84 Doorphone call forwarding mode switch 716 85 CCBS cancel 713 Fixed Feature Numbers Feature Default While busy tone is heard Automatic Callback Busy Completion o...

Page 123: ...or Call Waiting must be followed by 1 and to cancel it the same feature number should be followed by 0 Programming Guide References 003 Extension Number Set 100 Flexible Numbering 813 Floating Number Assignment Features Guide References None User Manual References Not Applicable While Do Not Disturb tone is heard Do Not Disturb Override 2 While calling or talking Account Code Delimiter Alternate C...

Page 124: ...he FN can be assigned as 1 Intelligent Call Handling 1 1 destinations 2 Intercept Routing destinations c Hunting group used for Station Hunting feature 32 FENOHs are available These FENOHs can be assigned as 1 Intelligent Call Handling 1 1 destinations 2 Extension 3 Intercept Routing destinations 4 Intelligent Call Handling 1 N destinations 5 Uniform Call Distribution UCD Group overflow d Digital ...

Page 125: ...e 125 Features Guide References Hunting Group Intelligent Call Handling Distribution of Incoming Outside Calls Second Ringer Trunk CO Line Answer From Any Station TAFAS Uniform Call Distribution UCD User Manual References Not Applicable ...

Page 126: ...s automatically provided by pressing a One Touch Dialling button a DSS button a REDIAL button a SAVE button etc Conditions It is necessary to program automatic handsfree dial mode This feature is also available with DSS buttons on a Console This feature is also available with the display operation for KX T7431 KX T7433 KX T7436 or KX T7235 Special Display Features Programming Guide References No p...

Page 127: ...system supports the use of a user supplied headset on a digital proprietary telephone DPT Conditions To set headset mode on a DPT use Station Programming Programming Guide References No programming required Features Guide References None User Manual References 4 1 2 Initial Settings ...

Page 128: ...elled by pressing the AUTO ANSWER button This feature does not work for calls from outside parties or doorphone calls Handsfree Answerback set on a telephone overrides the Ring Voice Intercom Alerting mode preset on the telephone Handsfree conversation mode is established as soon as confirmation tone is sent Handsfree answerback mode is overridden and a ring tone is heard when an outside call is t...

Page 129: ... function can be utilised by pressing a button listed below when the SP PHONE button indicator is off SP PHONE button INTERCOM button CO button A single press of a One Touch Button DSS button REDIAL button or a SAVE button also provides handsfree mode if Full One Touch Dialling is enabled Programming Guide References No programming required Features Guide References Full One Touch Dialling User Ma...

Page 130: ...s sent from the built in speaker of a digital proprietary telephone DPT or from the handset receiver of a single line telephone at 15 second intervals Conditions Hold Recall can be disabled by System Programming The digital proprietary telephone with display flashes the indication of the held party for 5 seconds at 15 second intervals synchronised with the tone Alarm tone is sent as follows Progra...

Page 131: ... is required to make an outside call Up to 4 codes can be stored for a CO port Conditions Host PBX access codes assigned in programme 411 Host PBX Access Codes can not be restricted by the Toll Restriction Programming Guide References 411 Host PBX Access Codes Features Guide References None User Manual References Not Applicable ...

Page 132: ...ting an incoming call to any extension number which belongs to a hunting group is hunted as well The following assignments are determined for the hunting group Floating Extension Number of Hunting Group FENOH The Hunting Group Name Numbers of Waiting Queues Overflow Status The Destination of Intercept Routing Day Night Hunting Type Conditions Each extension can belong to more than 1 group simultan...

Page 133: ...ned extension if the dialled number matches the stored MSN The recommended parameter combinations are listed below The underlined selections are recommended Conditions After ISDN assignments you should reset the system so that the assignments are effective Power off and power on Installation Manual References 2 2 5 ISDN BRI CO Line Connection Structure 2 4 1 CO Line Connection 2 10 1 System Restar...

Page 134: ... Handling Table 422 ISDN Port Type 423 ISDN Layer 1 Active Mode 424 ISDN Configuration 425 ISDN Data Link Mode 426 ISDN TEI Mode 452 Extension Ringing Assignment Features Guide References Intelligent Call Handling Distribution of Incoming Outside Calls User Manual References Not Applicable ...

Page 135: ... supported The functions of terminal equipment are similar to single line telephone functions as below Transfer Mode Circuit Circuit Circuit Transfer Capability Unrestricted digital Speech 3 1 kHz Audio Features Available for ISDN Extension Absent Message Capability 1 Account Code Entry Automatic Station Release Budget Management 1 Built in Voice Message 2 Call Hold CO Line Call Hold Intercom Call...

Page 136: ...nsion Trunk CO Line Answer From Any Station TAFAS 1 These features apply to all terminal units on the same ISDN BRI extension line 2 It is impossible to set this feature for ISDN extensions However it is possible for the ISDN extension users to leave a voice message at the extension that has been set to forward incoming calls to its personal message box or by using the Direct Message function 3 If...

Page 137: ... 2 2 6 ISDN Extension Connection Structure 2 10 1 System Restart Programming Guide References 012 ISDN Extension Number Set 013 ISDN Extension Name Set 014 Budget Management on ISDN Port 422 ISDN Port Type 423 ISDN Layer 1 Active Mode 424 ISDN Configuration 425 ISDN Data Link Mode 426 ISDN TEI Mode 427 ISDN Extension Multiple Subscriber Number 428 ISDN Extension Progress Tone 613 ISDN Class of Ser...

Page 138: ... service button on a digital proprietary telephone you must first assign a flexible button as the ISDN service button Make sure to press the ISDN service button after seizing a CO line Otherwise a reorder tone will be heard Programming Guide References No programming required Features Guide References None User Manual References 2 2 7 Integrated Services Digital Network ISDN Service Access ...

Page 139: ...DDI MSN numbers at System Speed Dialling and Intelligent Call Handling SSD ICH locations 500 699 Receiving Patterns One of the following receiving patterns can be assigned to each Call Handling table a 1 1 or 1 N distribution Immediate Ringing Delayed Ringing or No Ringing For a single line telephone SLT and a digital proprietary telephone DPT you can choose from Disable Not Receive No Ring CO or ...

Page 140: ...and Intelligent Call Handling Number Set 024 Intelligent Call Handling Table 452 Extension Ringing Assignment 454 ISDN Extension Ringing Assignment 455 Built in Voice Message for Call Handling Selection BV d Automated Attendant AA with Message This is possible if an optional card KX TD61291 is installed in the main unit A caller can dial an extension by one digit dialling 0 9 SLT or DPT can be ass...

Page 141: ...peed Dialling and Intelligent Call Handling Number Set 024 Intelligent Call Handling Table 452 Extension Ringing Assignment 454 ISDN Extension Ringing Assignment 456 Call Handling When All Busy Selection Busy BV d UCD Ring Group No Reply with Message Queuing If the receiving pattern is Floating Extension Phantom Extension or Voice Mail Extension and the destination is UCD group No Reply group or R...

Page 142: ...1 1 or 1 N Immediate Delayed No ringing Disable Recovery Busy Company Message Box Floating Extension Phantom Extension or Voice Mail Extension Recovery Busy Company Message Box Queuing Queuing is only available when the destination is UCD group No Reply group or Ring group Built in Voice Message Company Message Box Recovery Busy If the resource cannot be used 1 1 or 1 N distribution will be used I...

Page 143: ...will be analysed first Checks ICH table number either Day or Night mode 024 The call will be handled depending on ICH table assignment The call will be received at an extension depending on the handling table number 61 for Day mode or 62 for Night mode There might be a case that 61 and 62 will not distribute calls Assigned Not assigned When BV is selected in programme 455 When DISA is selected in ...

Page 144: ...end or the line will be disconnected by the timer 223 Remotely replays the message from outside Yes No Checks the voice message access code 628 Correct Wrong Yes No The access will be refused The line will be disconnected Starts replaying the voice messages from the oldest to the newest All messages will be replayed Confirmation tone 1 emitted indicates the related required system programming numb...

Page 145: ... in programme 455 Recorded Not recorded C The OHM will be sent Is DTMF received No The line will be disconnected in about 10 seconds Checks the security type assigned in programme 809 All Security Trunk Security Non Security Checks the user code assigned in programme 811 Was the entered number a feature number to seize the CO line 9 81 83 Yes B 1 B 2 To CO line To extension line ...

Page 146: ... DISA AA number Multi digit or not registered 1 digit and registered Was every inter digit time less than 10 seconds No Yes B 1 The extension assigned in programme 815 will ring after the period of timer expires assigned in programme 221 A reorder tone sounds Was dialled Yes No You can retry The line will be disconnected in about 10 seconds The dialled extension will ring You can dial out on a CO ...

Page 147: ...ode is entered 3 times Multi digit or not registered 1 digit and registered Trunk Security Was every inter digit time less than 10 seconds No Yes The extension assigned in programme 815 will ring after the period of timer expires assigned in programme 221 The line will be disconnected The dialled extension will ring You can dial out on a CO line You can dial out on a CO line All Security Checks if...

Page 148: ...tions of Intelligent Call Handling table assignments in certain cases are shown below After examining the following case studies determine which case is suitable for your application See Intelligent Call Handling Table Assignment on the next page Assigned C Checks the ringing extension assigned in programme 453 Checks the ringing extension assigned in programme 454 The assigned extension will ring...

Page 149: ... from Outside Direct Inward System Access DISA in the User Manual 2 A call from overseas e g from Spain Ring the extension of the person in charge e g a sales person a person who speaks Spanish 1 When all are busy Forward incoming calls to the company message box 3 SITUATION RECOMMENDATION Table Example no When out of the office Forward calls to GSM DISA CO to CO For the operation refer to 2 2 8 T...

Page 150: ...me Table 6 Delayed ringing Let the extensions ring according to priority Delayed Ringing Not available for Intelligent Call Handling 1 1 call 7 SITUATION RECOMMENDATION Table Example no Intelligent Call Handling Table Assignment Extension and ISDN Extension Ringing Assignment Jack 1 2 Jack 8 ISDN Extension 293 IRNA 201 Recovery Recovery Recovery Recovery Queuing Recovery No Ring Immediate Immediat...

Page 151: ...m extension or a voice mail extension If a floating extension phantom extension voice mail extension is assigned to receive a call an extension and an ISDN extension cannot receive a call OGM examples OGM 1 This is ABC company For the sales division press 1 For the service division press 2 To call the operator press 0 This is ABC company To contact Mr D press 101 To contact Mrs E press 102 OGM 2 W...

Page 152: ...ts and you want to assign an area code as the wild card assign 9 012 012 is an example of an area code If you assign a wild card number at the locations 000 499 the name assigned in programme 002 System Speed Dialling and Intelligent Call Handling Name Set will not be displayed when receiving the call A maximum of 24 DDI CLIP keys can be located at CO buttons on DPT The LED indicator of the DDI CL...

Page 153: ...Built in Voice Message for Call Handling 456 Call Handling When All Busy 623 CLIP COLP Number Assignment for Extension 624 CLIP COLP Number Assignment for ISDN Extension 813 Floating Number Assignment 990 System Additional Information Features Guide References Built in Voice Message Direct Inward System Access DISA User Manual References 2 2 8 To Access Another Party Directly from Outside Direct I...

Page 154: ... and Station Hunting The final destination may be set per Intelligent Call Handling table number the number may be a day number or a night number or per Hunting Group for day and night modes There are 6 possible destinations a an extension digital proprietary telephone DPT single line telephone SLT ISDN Extension point to point point to muitipoint b an external pager c FENOH Floating Extension Num...

Page 155: ...s 134 135 Hunting Intercept Day Night 203 Intercept Time 457 Intercept Extension Features Guide References Intelligent Call Handling Distribution of Incoming Outside Calls User Manual References Not Applicable once Incoming call twice A B C Incoming call IRNA IRNA Extension Extension Extension Extension once twice B IRNA IRNA Hunting group C Hunting group A Original destination Original destinatio...

Page 156: ... Lamp Field KX T7431 KX T7433 KX T7436 and KX T7235 users can make an extension call with an extension dialling directory on the display After dialling an extension number the user will hear one of the following Ringback tone indicates that the other extension is being called Confirmation tone indicates that the user can perform Voice Calling Busy tone indicates that the other extension is busy Do...

Page 157: ...ong distance call is as follows 01NX NXX XXXX 01NXX NXXXXX N 2 9 X 0 9 Example The charged fee is decided by three digits NXX following 0 of the area codes and time zone per carrier For example if charged fee by a carrier is as follows program the carrier s fee in time zones The system compares each carrier s charged fee and selects the least expensive carrier for the call London 0171 0181 Birming...

Page 158: ...Emergency Dial Number Set This is used to store emergency dial numbers The dial numbers defined in this table are not applied to LCR and Toll Restriction If the system finds out the same number as the user dialled number in this table the call is sent to the CO lines selected from the Automatic Access CO Port Assignment table Program 103 4 103 Automatic Access CO Port Assignment Usually this table...

Page 159: ...bles 1 7X0Y LCR Leading Digit Entry for Plan 1 8 The user dialled area code is compared with this table If the system finds out the same number in the table a corresponding 7X1Y LCR Time and Fee for Plan 1 8 is applied to the call 2 7X1Y LCR Time and Fee for Plan 1 8 This table is used to register each carrier s fee in pounds per minute in each time zone The system compares the current time and ea...

Page 160: ...owing commands C Insert carrier code P Send a pause T Change to tone DTMF mode A Insert an Authorization code Monday Tuesday Sunday Start time Fee Start time Fee Start time Fee 8 00 0 75 8 00 0 75 All day 0 50 9 00 1 00 9 00 1 00 13 00 0 75 13 00 0 75 18 00 0 50 18 00 0 50 01 061 02 091 03 0355 04 0577 05 0588 80 Monday Tuesday Sunday Start time Fee Start time Fee Start time Fee 8 00 3 50 8 00 3 5...

Page 161: ...e Set This is used to register an itemised code of an extension The code is inserted at the I position of the LCR Carrier Modify Command Example Itemised code table 6 7X20 LCR Exceptional Code This table is used to assign area codes that are excepted from LCR routing plans of the specified carrier If the system finds out the same number as the user dialled area code in this table the call is sent ...

Page 162: ...cters substitute all the digits except the codes in the LCR Exceptional Code Set table All the dialled numbers except for the excepted codes are sent to the MCL The excepted codes are sent to the BTL a Route Plan Table 1 Leading digit table 1 Time zone and fee table 1 b Exceptional code set table 01 0235 02 0332 80 01 0 02 03 04 05 80 Monday Tuesday Sunday Start time Fee Start time Fee Start time ...

Page 163: ...e wild card can be programmed at only one location of all the Leading Digit Entry tables 1 through 8 and the Exceptional Code Set table a Carrier Table for MCL Route Plan Table 1 A rate calls up to 56km Leading digit table 1 Time zone and fee table 1 Route Plan Table 2 B1 rate calls on frequently used route over 56km Leading digit table 2 80 01 021 02 0333 03 0444 04 0555 05 0666 80 Monday Tuesday...

Page 164: ...e Local Call 04 0577 05 0588 80 Monday Tuesday Sunday Start time Fee Start time Fee Start time Fee 8 00 1 50 8 00 1 50 All day 1 00 9 00 2 00 9 00 2 00 13 00 1 50 13 00 1 50 18 00 1 00 18 00 1 00 01 0 02 03 04 05 80 Monday Tuesday Sunday Start time Fee Start time Fee Start time Fee 8 00 3 50 8 00 3 50 All day 2 00 9 00 5 00 9 00 5 00 13 00 3 50 13 00 3 50 18 00 2 00 18 00 2 00 ...

Page 165: ...e table 1 Route Plan Table 2 B1 rate calls on frequently used route over 56km Leading digit table 2 01 0235 02 0332 80 01 021 02 0333 03 0444 04 0555 05 0666 80 Monday Tuesday Sunday Start time Fee Start time Fee Start time Fee 8 00 0 50 8 00 0 50 All day 0 40 9 00 1 00 9 00 1 00 13 00 0 50 13 00 0 50 18 00 0 40 18 00 0 40 01 061 02 091 03 0355 04 0577 05 0588 ...

Page 166: ...table Local Call 80 Monday Tuesday Sunday Start time Fee Start time Fee Start time Fee 8 00 1 20 8 00 1 20 All day 1 20 9 00 2 30 9 00 2 30 13 00 1 70 13 00 1 70 18 00 1 20 18 00 1 20 01 0 02 03 04 05 80 Monday Tuesday Sunday Start time Fee Start time Fee Start time Fee 8 00 4 50 8 00 4 50 All day 1 00 9 00 5 00 9 00 5 00 13 00 4 50 13 00 4 50 18 00 1 00 18 00 1 00 01 0235 ...

Page 167: ...1 1 General Features Features Guide 167 02 0332 80 ...

Page 168: ...n the LCR CO port table Modifies number by using LCR carrier modification table Sends out number to CO Modifies number by using LCR carrier modification table Sends out number to CO Note Default 9 and Loop CO Program 990 Area 06 Bit 5 Enables 81 83 Single CO to select CO in the LCR CO port INTERCOM indicator is on Not Hit LCR sequence Carrier forced sequence CO indicator is on Selects CO from Auto...

Page 169: ...ogram 7201 b The code priority is as follows 0332 in program 7120 03323 in program 7120 In this case 0332 should be assigned in program 7120 When making a call to an ISDN line using the memory dialling and the number has a pause in it the number after the pause will be sent to the line as DTMF signals This function is useful when accessing a special network service which can be accessed only by th...

Page 170: ...1 1 General Features 170 Features Guide User Manual References 2 2 1 Basic Calling ...

Page 171: ... and line conditions according to the CO button type Flashing LED patterns Conditions Red slow flash indication appears on the S CO button only Programming Guide References No programming required LED Indicator CO Line Status Off Idle Green On You use Green slow flashing You hold Green moderate flashing One of the following You Exclusive Hold Outside to outside call Unattended Conference Green rap...

Page 172: ...1 1 General Features 172 Features Guide Features Guide References Button Loop CO L CO Button Single CO S CO User Manual References Not Applicable ...

Page 173: ...ercom line The table below shows the lighting patterns and the intercom line conditions Conditions None Programming Guide References No programming required Features Guide References Busy Lamp Field User Manual References Not Applicable INTERCOM Button Intercom Status Off Idle Green On Intercom call Conference established Green slow flash Intercom call hold Green moderate flash Intercom call exclu...

Page 174: ... are available the CO line group hunting sequence is determined by System Programming This feature requires a CO button L CO or S CO assignment on a digital proprietary telephone DPT Dialling the line access code selects a CO button on a DPT according to the priority S CO L CO on a hunted CO line group If Idle Line Preference Outgoing is set on the telephone the user can access an idle line only b...

Page 175: ...mming items for CO lines available to access An idle line is selected in sequence from the lines in the specified CO line group If Idle Line Preference Outgoing is set on the telephone the user can access an idle line only by going off hook Programming Guide References 005 Flexible CO Button PF Key Assignment 100 Flexible Numbering 400 CO Port Connection Assignment 605 606 Outgoing Permitted CO Li...

Page 176: ...ditions There are 2 types of CO buttons which can be programmed on an extension Single CO button and Loop CO button Each extension is subject to System Programming items for CO lines available to access Programming Guide References 005 Flexible CO Button PF Key Assignment 400 CO Port Connection Assignment 605 606 Outgoing Permitted CO Line Assignment Day Night Features Guide References Button Loop...

Page 177: ... This feature requires a Single CO S CO button assignment on a digital proprietary telephone The system waits for a programmed time before dialling after a CO line is seized Programming Guide References 005 Flexible CO Button PF Key Assignment 400 CO Port Connection Assignment 605 606 Outgoing Permitted CO Line Assignment Day Night Features Guide References Button Single CO S CO CO Line Connection...

Page 178: ...ne Conditions Setting a new line preference feature cancels the previous setting If Prime Line Preference is selected and an incoming call arrives from a line other than the prime line it cannot be answered just by going off hook The Prime Line should be assigned to the Single CO button If Ringing Line Preference is selected going off hook does not answer a line programmed for no ring even though ...

Page 179: ...prime line is selected from intercom or CO lines The CO lines used by users must be connected by programming To select Idle Line Preference CO lines available for the user should be programmed Also CO lines available for Automatic Line Access should be assigned The user can override the Idle Prime Line Preference temporarily to select a specific line To select it press the desired line access butt...

Page 180: ...ture is useful when you are out with a portable handset of a cordless telephone SLT The handset emits an alert tone to let you know that a message is being recorded To intercept the call flash the hookswitch Conditions When the extension user is having a conversation a call waiting tone is sent The user can put an existing call on hold before accessing LCS A flexible CO and DSS button can be assig...

Page 181: ...81 Features Guide References Voice Mail Integration for Digital Proprietary Telephones User Manual References 2 8 2 If a Voice Processing System is Connected 3 1 2 Changing the Settings 4 1 2 Initial Settings 4 1 3 Customising the Buttons ...

Page 182: ... both disconnected from the speech path automatically This feature applies to extension and outside calls Reorder tone is sent to the off hook party after it is disconnected Conditions None Programming Guide References No programming required Features Guide References None User Manual References Not Applicable ...

Page 183: ... 1 extension that is in log in status The lighting patterns of Log In Log Out button and the status are shown below Programming Guide References 005 Flexible CO Button PF Key Assignment 100 Flexible Numbering Features Guide References Station Hunting Uniform Call Distribution UCD User Manual References 2 5 6 Leaving a Hunting Group Log In Log Out 4 1 3 Customising the Buttons Lighting pattern CO L...

Page 184: ...that is connected to the jack 1 is able to perform System Programming If eXtra Device Port mode is enabled at the manager extension the digital proprietary telephone user is regarded as the manager Manager extension can print out and clear the system working report Programming Guide References 006 Operator Manager Extension Assignment Day Night 100 Flexible Numbering Features Guide References None...

Page 185: ...efer to 2 2 4 When the Dialled Line is Busy or There is No Answer Leaving a message waiting indication Message Waiting in User Manual SLT users can change the call back operation style default off hook Refer to 990 System Additional Information Area 05 bit 4 Cancelling the message can be performed from the extension setting it or from the extension receiving it The system supports a maximum of 128...

Page 186: ...eatures 186 Features Guide User Manual References 2 2 4 When the Dialled Line is Busy or There is No Answer 2 5 1 Built in Voice Message 2 8 2 If a Voice Processing System is Connected 4 1 3 Customising the Buttons ...

Page 187: ... microphone for privacy reasons Conditions This is effective for the microphone only your voice will only be muted during a handsfree conversation The user can hear the other party s voice during Microphone Mute Programming Guide References No programming required Features Guide References None User Manual References 2 4 10 Mute ...

Page 188: ...em allows any telephone to be connected to an extension modular jack without an adaptor Conditions Extension jacks 5 to 8 can only accommodate DPTs If a telephone is replaced by another one the stored data such as feature button storage is held for the new one It is possible to ignore the pulse dial by System Programming In this case a single line rotary telephone does not function Installation Ma...

Page 189: ...ll Transfer it is possible to assign either Music or ringback tone The music source is used for Music on Hold and or BGM Select a music source for each usage For BGM and Music on Hold it is required to connect a user supplied external music source such as a radio or CD player This source can be turned off by System Programming Installation Manual References 2 4 8 External Music Source Connection P...

Page 190: ...uring a conversation using the handset This function is available for the KX T7400 series telephone users only Microphone Mute During a conversation using the microphone Conditions This is effective for the handset microphone only Only your voice will be muted during a handset conversation The user can hear the other party s voice during Handset Microphone Mute Programming Guide References No prog...

Page 191: ...side calls Intelligent Call Handling 1 1 Intelligent Call Handling 1 N IRNA Hunting Group Overflow Intercom calls Extension Transfer Other hunting group types are Circular Voice Mail VM Automated Attendant AA Uniform Call Distribution UCD and Ring When the call arrives at the last member of the group the call stays there The call does not rotate around to the first member Programming Guide Referen...

Page 192: ...or on hook status The stored number is dialled automatically with simple operation Conditions The outside line which was connected when the user stored the number is selected when re dialling the number If the line is busy the busy tone is sent Programming Guide References No programming required Features Guide References None User Manual References 2 4 9 Saving a Number Notebook Function ...

Page 193: ...ne type used by the called party whether Call Waiting OHCA or Whisper OHCA is activated by the operation If the called telephone is the following OHCA becomes active KX T7436 and KX T7235 Conditions Class of Service programming determines which extensions can perform this feature If none of 3 features Call Waiting OHCA or Whisper OHCA is set at the called party the caller will hear a reorder tone ...

Page 194: ...in the room listen to the conversation through the speaker while continuing the conversation using the handset Conditions None Programming Guide References 141 Off Hook Monitor Features Guide References None User Manual References 2 4 11 Letting Other People Listen to the Conversation Off Hook Monitor ...

Page 195: ... store an account code into a One Touch Dialling button Speed Dialling One Touch Dialling manual dialling Last Number Redial and Saved Number Redial can be used together It is possible to store a number consisting of 25 digits or more by dividing it and storing it in 2 One Touch Dialling buttons In this case a line access code should not be stored on the second button If the Full One Touch Diallin...

Page 196: ...telephone provides automatic hold and transfer There is no need to press the TRANSFER button The extension starts ringing immediately Conditions One Touch Transfer cannot be performed when there is another call on transfer hold If One Touch Transfer mode is disabled the user transfers an outside call by pressing the TRANSFER button followed by the DSS button Programming Guide References 108 One To...

Page 197: ... deleting the voice messages in the company message box Receiving the Alert Indication Memory Printer Receiving the call which is transferred from DND extension The system determines which of the extension can perform these operations depending the priority as follows Operator 1 Operator 2 Manager Jack 1 1 Conditions If eXtra Device Port mode is enabled at the operator s extension the digital prop...

Page 198: ...1 1 General Features 198 Features Guide Features Guide References None User Manual References 4 1 3 Customising the Buttons ...

Page 199: ...e can be 1 or 2 extensions assigned as Operator 1 and 2 When an operator call default 9 is made the call is connected to Operator 1 If the Operator 1 s line is busy the call is connected to Operator 2 Conditions None Programming Guide References 006 Operator Manager Extension Assignment Day Night 100 Flexible Numbering Features Guide References None User Manual References 2 2 1 Basic Calling ...

Page 200: ...ice Message BV feature or the Voice Mail VM feature at a time but not both If you set VM the functions of an optional voice message card KX TD61291 cannot be used In other words BV OGM and Direct Inward System Access DISA cannot work when VM is used Before setting VM be sure to listen to voice messages of BV and then delete call log entries if stored Otherwise you can do nothing with it after sett...

Page 201: ... the ringing at the appointed time Even if you perform System Data Clear OGM cannot be deleted To delete an OGM follow the steps described in 2 5 1 Built in Voice Message and 3 2 3 Recording Company Greeting Outgoing Messages in User Manual To delete all voice messages and OGMs at once refer to programme 895 OGM and Voice Message Clear When the Voice Msg Full is displayed the information will be d...

Page 202: ...1 1 General Features 202 Features Guide User Manual References 2 5 1 Built in Voice Message 3 2 3 Recording Company Greeting Outgoing Messages ...

Page 203: ...ary telephones and or external speakers the external pager The paged person can answer your page from a nearby telephone Making and answering a page is possible from either a proprietary or single line telephone You can do paging with a call on hold in order to transfer the call Paging and Transfer It is also possible to deny the page Paging features are classified as follows Paging All Paging Ext...

Page 204: ...ered Eliminating the tone is programmable The confirmation tone is sent from external pager before the voice announcement Eliminating the tone is programmable The ringing or busy extension cannot receive a page Installation Manual References 2 4 7 External Pager Paging Equipment Connection Programming Guide References 005 Flexible CO Button PF Key Assignment 100 Flexible Numbering 805 External Pag...

Page 205: ...en by another higher priority it is interrupted and starts again when the higher priority is finished The confirmation tone is sent to the extensions and external pager when the paging is made or answered Eliminating the tone is programmable The confirmation tone is sent from the external pager before the voice announcement Eliminating the tone is programmable Installation Manual References 2 4 7 ...

Page 206: ... talk to the person through the connected line Conditions Confirmation tone is sent when the page is made or answered Eliminating the tone is programmable Programming Guide References 005 Flexible CO Button PF Key Assignment 100 Flexible Numbering 602 Extension Group Assignment 990 System Additional Information Features Guide References Extension Group User Manual References 2 6 1 Paging 2 7 4 Den...

Page 207: ...led Both the DPT and the SLT ring except when the DPT is in Handsfree Answerback mode or Voice Alerting mode The SLT is disabled DPT rings but the SLT does not ring However the SLT can answer the phone When the SLT is in operation the display and LED indicator on the paired DPT will show in the same way as if the DPT is in operation If eXtra Device Port feature is available each telephone can act ...

Page 208: ...Refer to 2 2 2 Easy Dialling and 2 2 3 Redial in User Manual and Least Cost Routing LCR Conditions This feature does not work when manually dialling To use this feature you have to assign 990 System Additional Information Area 07 Bit 1 as Selection 0 enable Default disable otherwise dialled numbers later than PAUSE entry cannot be sent Programming Guide References 001 System Speed Dialling and Int...

Page 209: ...st be assigned by System Programming before assigning the Phantom button by Station Programming There is a maximum of 16 phantom numbers Each number has 2 to 4 digits consisting of numbers 0 through 9 The phantom number cannot be used for feature settings such as Call Forwarding The lighting patterns and each status of the Phantom button are shown below A DSS button can be assigned as the Phantom ...

Page 210: ...1 1 General Features 210 Features Guide User Manual References 2 2 2 Easy Dialling 4 1 3 Customising the Buttons ...

Page 211: ...e is generated for the waiting time and then dialling starts During the waiting time the user can dial another party overriding the Pickup Dialling function If the user answers an incoming call or retrieves a call on hold the Pickup Dialling feature does not work If there is a new message which is not yet replayed the Pickup Dialling feature does not work The Pickup Dialling feature does not work ...

Page 212: ...thium battery There is no memory loss except the memories of Camp On and Call Park However if the system finds the wrong system data the indication Memory data loss is displayed on the digital proprietary telephone with display of Operator 1 If your area often has power failures we recommend that you connect backup batteries See the Installation Manual 2 6 1 Backup Batteries Connection Programming...

Page 213: ...oing off hook making a call is initiated Conditions This feature is available during stand by state only A line access number is always required to make an outgoing outside call Making a call is performed at the time the handset is lifted up or the CO or SP PHONE button is pressed Programming Guide References No programming required Features Guide References None User Manual References 2 2 1 Basic...

Page 214: ...phone lines have privacy enabled Conditions Automatic privacy may be temporarily released for a three party conference which is established by Executive Busy Override Programming Guide References No programming required Features Guide References Executive Busy Override CO Line Executive Busy Override Extension User Manual References Not Applicable ...

Page 215: ...ions It is required to program the account code for private calls in programme 105 Account Codes The location 01 of the entries is used as the account code for this feature To prevent private calls clear the entry above Programming Guide References 105 Account Codes Features Guide References Account Code Entry Station Message Detail Recording SMDR User Manual References 2 2 5 Calling without Restr...

Page 216: ...9 Quick Dial Number Set in order for Quick Dial to be effective Example If you want to dial 5 to call extension 201 a Change or clear the feature numbers which have 5 in the first digit in programme 100 Flexible Numbering b Assign 5 in the location number 03 in programme 104 Quick Dial Assignment c Assign 201 in a quick dial location number 03 same location number as the location number 03 in prog...

Page 217: ...ermined period of time Conditions Redial Repeat Time and Interval Time can be changed by System Programming Pressing the R FLASH button allows the system to cancel this feature If any dialling operation is done during Automatic Redial this function is finished Programming Guide References 209 Automatic Redial Repeat Times 210 Automatic Redial Interval Time Features Guide References Notebook Functi...

Page 218: ...sed to carry out Last Number Redial With a single line telephone the feature number is used The memorised telephone number is replaced by a new one if at least 1 digit to be sent to a CO line is dialled Dialling a CO line access code alone does not change the memorised number Digital Proprietary telephones allows multiple redialling automatically Automatic Redial Programming Guide References 100 F...

Page 219: ...ber can be redialled many times until another one is stored Conditions Digital proprietary telephones DPT allow automatic multiple redialling Automatic Redial If the SAVE button is not provided on your DPT it is possible to assign a flexible button to be the SAVE button Programming Guide References 005 Flexible CO Button PF Key Assignment Features Guide References Redial Automatic User Manual Refe...

Page 220: ...on Conditions The new setting is superior to the old one If Station Lockout has already been set by the extension user and Remote Station Lock is set by Operator cancelling the lock is only possible by Operator Programming Guide References No programming required Features Guide References Electronic Station Lockout User Manual References 3 1 2 Changing the Settings ...

Page 221: ...e a ring group are Outside calls Intelligent Call Handling 1 1 Intelligent Call Handling 1 N IRNA Intercom calls Extension Transfer Other hunting group types are Circular Voice Mail VM Automated Attendant AA Uniform Call Distribution UCD and No Reply Programming Guide References 106 Station Hunting Type 131 Hunting Group Assignment 813 Floating Number Assignment Features Guide References Floating ...

Page 222: ...n of incoming outside calls Conditions There are 8 ringer frequencies available One of them can be assigned to a CO button that is assigned as each of the following buttons Single CO or Loop CO button It is not possible to assign a ringer frequency to any other button Programming Guide References 005 Flexible CO Button PF Key Assignment Features Guide References None User Manual References 4 1 3 C...

Page 223: ... to select the desired ringer frequency for the intercom button This distinguishes incoming intercom calls Conditions There are 8 ringer frequencies available One of them can be assigned to an intercom button Programming Guide References No programming required Features Guide References None User Manual References 4 1 3 Customising the Buttons ...

Page 224: ...tended Conference Recall If multiple incoming calls arrive at an on hook extension simultaneously priority as to which calls should be rung is generally on a first come first served basis In the case of digital proprietary telephones DPT however when the Prime Line Preference Incoming function has been set this line takes precedence Incoming TAFAS calls can be identified by ringing signals sent ou...

Page 225: ...elligent Call Handling 2 Extension All incoming call 3 TAFAS Conditions It is assignable to enable disable the second ringer per extension CO line One ringer can be connected per system The ringer can be assigned a floating number Installation Manual References 1 3 1 Specifications 2 4 6 External Relay and Second Ringer Relay Connection Programming Guide References 100 Flexible Numbering 418 Secon...

Page 226: ...y KX T7431 KX T7433 KX T7436 and KX T7235 are capable of Secret Dialling for Station Speed Dialling numbers Conditions When storing a number press the INTERCOM button at the beginning and the end of the number to be concealed You can conceal one or more parts of a telephone number The concealed part will be printed out by SMDR Programming Guide References 001 System Speed Dialling and Intelligent ...

Page 227: ...mbers and allows the user to perform redialling the number by pressing the associated button Conditions The oldest telephone number will be eliminated when over the limited numbers are dialled out Programming Guide References No programming required Features Guide References Redial Automatic User Manual References 2 9 3 Using the KX T7431 KX T7433 KX T7436 or KX T7235 ...

Page 228: ... pressing the associated function button Conditions System Programming of extension numbers and names is required Programming Guide References 003 Extension Number Set 004 Extension Name Set 012 ISDN Extension Number Set 013 ISDN Extension Name Set 100 Flexible Numbering Features Guide References None User Manual References 2 9 3 Using the KX T7431 KX T7433 KX T7436 or KX T7235 ...

Page 229: ...touch call by name without having to know the number Conditions It is necessary to program One Touch Dialling Numbers and Names into the 10 function buttons F1 through F10 It is programmable to select the first display number or name Programming Guide References 990 System Additional Information Features Guide References One Touch Dialling User Manual References 2 9 3 Using the KX T7431 KX T7433 K...

Page 230: ...eled Telephone Personal OGM record delete replay In addition to the features above the operator can have the display of the following features Background Music BGM External Class of Service primary secondary Company OGM record delete replay Recording replaying deleting OGM for the company message box is only possible for the operator or the manager Operator 1 Operator 2 Manager if not assigned an ...

Page 231: ...with the desired name Conditions The numbers and names for System Speed Dialling must be programmed If a name is not stored for a number it is not displayed and cannot be called with this feature Programming Guide References 001 System Speed Dialling and Intelligent Call Handling Number Set 002 System Speed Dialling and Intelligent Call Handling Name Set Features Guide References Special Display F...

Page 232: ...le one is found to permit AA Service VM hunting All of the VM ports are hunted until an idle one is found to permit VM Service Ring All of the extensions in the group ring simultaneously No Reply hunting The extensions are hunted in the order of registration If a called extension is busy or does not answer Call Forwarding No Answer time the extension is skipped One hunting type is selected for eac...

Page 233: ... call does not reach the extension However this can be changed in programme 990 System Additional Information Area 06 Bit 11 Programming Guide References 106 Station Hunting Type 131 Hunting Group Assignment 132 Hunting Group Name Assignment 133 Hunting Overflow Features Guide References Hunting Group Log In Log Out Uniform Call Distribution UCD No Reply Group Ring Group 131 Hunting Group Assignme...

Page 234: ...1 1 General Features 234 Features Guide User Manual References Not Applicable ...

Page 235: ... call as Hour Minute 3 Ext shows the extension number floating number etc that engaged in a call 4 Dept shows the department code appended to the call 5 CO shows the CO line number used for the call 6 Dial Number Outgoing call shows the other party s telephone number maximum 30 digits Valid digits are 0 thorough 9 P if PAUSE button is pressed if a hyphen is entered or the mark if a Host PBX access...

Page 236: ...to select the SMDR format page length skip perforation and page width If 80 characters for page width is selected the last 5 digits of account codes are not printed out This data is not deleted when you restart the system 8 Cost is printed out in the format selected in programme 117 Charge Display Selection It is programmable to enable or disable the printout of secret dial numbers If the account ...

Page 237: ...7 Charge Display Selection 800 SMDR Incoming Outgoing Call Log Printout 801 SMDR Format 802 System Data Printout 806 RS 232C Parameters 990 System Additional Information Features Guide References Charge Fee Reference User Manual References 4 1 4 Charge Fee Management Pre assigned extension only ...

Page 238: ...ming Over stored mode Call Pickup Deny Call Waiting enabled Calling Line Identification Restriction CLIR Connected Line Identification Restriction COLR Do Not Disturb DND Executive Busy Override Deny Second Ringer Log Out Status Message Waiting All the messages that have been left by other extension users Paging Deny Paralleled Telephone enabled Pickup Dialling Timed Reminder Conditions None Progr...

Page 239: ...ing Tone Selection for INTERCOM Button Station Programming Data Default Set For digital proprietary telephone with display Charge Fee Reference Self Extension Number Confirmation For KX T7431 KX T7433 KX T7436 and KX T7235 Station Speed Dialling and Intelligent Call Handling Number Name Assignment For Operator extension DPT only Remote Station Lock Control Call Log Lock Control Incoming Live Call ...

Page 240: ...1 1 General Features 240 Features Guide User Manual References 4 1 2 Initial Settings ...

Page 241: ...vidual telephones Conditions None Programming Guide References No programming required Features Guide References Station Programming User Manual References 4 1 2 Initial Settings Programming Items Call Waiting Tone Type Assignment Full One Touch Dialling Assignment Handset Headset Selection Intercom Alerting Assignment Key Click Tone Assignment Preferred Line Assignment Incoming Preferred Line Ass...

Page 242: ... dialling to supplement the dialled digits You may make a call with One Touch Dialling button instead of Station Speed Dialling The single line telephone SLT may be replaced to a digital proprietary telephone temporarily to store one touch dialling into memory The Function Buttons F1 through F10 correspond to speed dial numbers as follows Programming Guide References 100 Flexible Numbering Feature...

Page 243: ... data is cleared the system will restart with the default setting Conditions The default setting for each programming item is listed in Programming Guide Section 11 Default Values Installation Manual References 2 11 1 System Data Default Set Programming Guide References No programming required Features Guide References None User Manual References Not Applicable ...

Page 244: ...d version is programmable default no password Following programming is available in the feature limited version 1 System Programming 000 through 024 and 811 2 Station Programming On Site Remote Software Download You can download the software of the KX TD612 by using the PC connected to the main unit Remote software download is to be possible through the Integrated Services Digital Network On Site ...

Page 245: ...s of trouble 1 The telephone line is cut 2 A telephone line of your system is busy 3 A Telephone line of remote controlled system is busy 4 The Password Error The KX TD612 and PC should go on line so that the remote alarm is functioned The system should go on line to carry out the remote diagnosis Installation Manual References 2 2 7 System Programming and Diagnosis with Personal Computer Programm...

Page 246: ...r For more information and programming instructions refer to Programming Guide Section 3 System Programming Conditions During System Programming the system operates normally During System Programming the extension is considered to be busy The display on the DPT permits interactive programming Only 1 access is allowed to System Programming at any one time To access system administration a valid pas...

Page 247: ...Touch Dialling manual dialling Last Number Redial and Saved Number Redial can be used in combination For single line telephone users only If a stored feature number includes or a rotary or pulse single line telephones cannot use it Programming Guide References 001 System Speed Dialling and Intelligent Call Handling Number Set 002 System Speed Dialling and Intelligent Call Handling Name Set 100 Fle...

Page 248: ...nswered calls The average duration time of talk of the answered calls c Outgoing calls The number of access requested The number of access succeeded The ratio of access succeeded The average duration of the dialled calls These records can be deleted by the manager and the operator and new data will be recorded thereafter Conditions Connect a printer provided with and EIA RS 232C connector located ...

Page 249: ...1 1 General Features Features Guide 249 Features Guide References Station Message Detail Recording SMDR User Manual References 3 2 5 Printing the System Working Report ...

Page 250: ...nnected to the port 2 you cannot move to the ISDN BRI Extension line connected to the port 3 Conditions While a caller is moving the calling party will hear nothing such as dial tone Installation Manual References 2 2 6 ISDN Extension Connection Structure Programming Guide References No programming required Features Guide References Integrated Services Digital Network ISDN Extension User Manual Re...

Page 251: ...s an SMDR record and gets an internal dial tone The digital proprietary telephone is provided with no terminate button originally However a flexible CO button can be assigned as the terminate button either by System or Station Programming The terminate button cannot be used if the Built in Voice Message feature is activated Programming Guide References 005 Flexible CO Button PF Key Assignment Feat...

Page 252: ...ssage Waiting Ring Interval Time OGM Recording Time Pickup Dialling Waiting Time Timed Reminder Alarm Ring Time Toll Restriction First Digit Time Out Toll Restriction Inter digit Time Out Transfer Recall Time Range 30 1200 s 1 12 times 1 60 min 60 30 20 min 1 12 rings 1 5 s 0 300 s 0 99 s 0 240 s 1 48 rings 0 64 min 1 15 min 1 8 s 30 240 s 5 120 s 5 30 s 3 48 rings CO Line Group Timer Items Pause ...

Page 253: ...c Redial Interval Time 213 External Relay Connecting Time 214 Message Waiting Ring Interval Time 217 Timed Reminder Alarm Ring Time 218 Doorphone to CO Line Call Duration Time 221 DISA Automated Attendant AA Wait Time 222 OGM Recording Time 223 Built in Voice Message Recording Time 412 Pause Time 822 Built in Voice Message Total Recording Time 990 System Additional Information Features Guide Refer...

Page 254: ...m continues for a programmed period of time default 30 seconds To stop it lift the handset or with a digital proprietary telephone press any button When the user goes off hook during the alarm tone an announcement if recorded is heard An optional card KX TD61291 is required to record and use a timed reminder OGM Programming Guide References 100 Flexible Numbering 217 Timed Reminder Alarm Ring Time...

Page 255: ...mber not including the line access code are not found in the table the call is made There are 5 system programmes for Denied Code Tables 301 305 TRS Denied Code Entry for Levels 2 through 6 each programme is used to make up a Denied Code Table for Levels 2 through 6 respectively Complete every table by storing numbers that are to be prohibited These numbers are defined as denied codes Each table c...

Page 256: ...enied Code Tables for Levels 2 through 5 except the codes stored in Excepted Code Tables for Levels 5 and 6 Level 6 denies the codes stored in the Denied Code Tables for Levels 2 through 6 except the codes stored in Excepted Code Table for Level 6 denied intercom calls except operator calls Level 7 Allows intercom calls only Level 8 Allows operator calls only Level Denied Code Tables Excepted Code...

Page 257: ... the application Determine the dialling numbers that should be denied for levels 2 through 6 Levels 1 7 and 8 are fixed and do not require programming Note x substitutes a digit Entry Example Level Denied Code Excepted Code 2 011 None 3 011 976 1xxx976 None 4 011 976 1xxx976 0 None 5 011 976 1xxx976 0 411 1xxx555 None 6 011 976 1xxx976 0 411 1xxx555 1 x0 x1 911 1911 130 ...

Page 258: ... Code Entry for Levels 2 through 6 Depending on the application enter the denied codes in the associated tables You can use numeric characters and the wild card character Example COS Level Day Level Night 1 1 6 2 2 6 8 8 8 Level 2 Denied Code Table Location Code 01 20 001 Level 3 Denied Code Table Location Code 01 02 20 976 1 976 Level 4 Denied Code Table Location Code 01 20 0 ...

Page 259: ... toll call number is 201 because the number whose second digit 0 is one of the Denied Codes for Level 6 b You can make a call whose toll call number is 130 Though the number whose first digit 1 is one of the Denied Codes for Level 6 the number 130 is one of the Excepted Codes for Level 6 The Excepted Codes override the Denied Codes Level 5 Denied Code Table Location Code 01 02 20 411 1 555 Level 6...

Page 260: ...riction level Is the dialled number found in applicable Denied Code Tables Is the dialled number found in applicable Excepted Code Tables The call is allowed The call is denied Reorder Tone is returned to the user Yes Yes Yes No No Levels 7 8 Level 1 Levels 2 3 4 5 6 No Flowchart of Toll Restriction Check the level for System Speed Dialling ...

Page 261: ...ction code This is useful to prevent unauthorised calls which could be possible through certain Central Offices exchange system It is programmable to admit the press of the R button during an outside call on the extensions in Levels 7 and 8 Programming Guide References 301 305 TRS Denied Code Entry for Levels 2 through 6 306 310 TRS Excepted Code Entry for Levels 2 through 6 311 Emergency Dial Num...

Page 262: ...ntry Verified Toll Restriction Override permits the class members to override their toll restrictions Up to 40 account codes can be programmed for Verified Account code operation These are used for Toll Restriction Override If the user does not enter any account code or enters an invalid account code an ordinary toll restriction check is done Flowchart of TRS Override by Account Code Entry TRS Ove...

Page 263: ...al Features Features Guide 263 Programming Guide References 100 Flexible Numbering 508 Account Code Entry Mode Features Guide References Account Code Entry Toll Restriction User Manual References Not Applicable ...

Page 264: ... Conditions Same as the conditions of Toll Restriction feature except that the data for System Speed Dialling are used as the toll restriction levels Programming Guide References 001 System Speed Dialling and Intelligent Call Handling Number Set 100 Flexible Numbering 509 510 Toll Restriction Level for System Speed Dialling Day Night Features Guide References Station Speed Dialling Toll Restrictio...

Page 265: ...he specified line will be signalled b The floating number of an external device is assigned as the Intercept Routing destination In this case incoming calls redirected to the destination will be signalled Confirmation tone is sent to the user before being connected to the caller Eliminating the tone is programmable Installation Manual References 2 4 6 External Relay and Second Ringer Relay Connect...

Page 266: ... DSS button can be assigned as a Two Way Record button or a Two Way Transfer button When all the voice mail ports are busy pressing the Two Way Record button sends an alarm tone When all the voice mail ports are busy pressing the Two Way Transfer button followed by an extension number sends an alarm tone Programming Guide References 005 Flexible CO Button PF Key Assignment Features Guide Reference...

Page 267: ...or not available the incoming outside call will be handled by the UCD Time Table An outline sketch of an UCD is shown below 1 When a number of calls have arrived at an UCD group the 1st call is sent to extension A first Calls have arrived at an UCD group 3rd call in queue 2nd call in queue 1st call in queue UCD group Extension A Extension B Extension C When extension A is busy or UCD log out has b...

Page 268: ...available the incoming outside call will be handled by the UCD Time Table An example is shown below UCD UCD Group Number 1 32 FN Floating Number of the UCD Group TT Time Table Number 1 4 Sequence Assignment TT SEQUENCE 1 S1 4T 4T TR 2 S1 2T 3 S4 RT UCD group Extension B Extension C Extension A When extension B is busy or UCD log out has been set at extension B the call is sent to extension C 3rd c...

Page 269: ...M 4 Music on Hold for 16 64 seconds and then OGM 4 again S4 RT N A N A N A Sends OGM 4 repeatedly 4 TR S1 Sends the outgoing message Built in Voice Message BV 1 S2 Sends the outgoing message BV2 S3 Sends the outgoing message BV3 S4 Sends the outgoing message BV4 S5 Sends the outgoing message BV5 S6 Sends the outgoing message BV6 S7 Sends the outgoing message BV7 S8 Sends the outgoing message BV8 S...

Page 270: ...em are assigned the IRNA destination of the hunting group will be effective If the overflow extension is not assigned the system will not answer the call and waits for an idle extension If the Time Table number is not assigned the system will not answer the call In this case IRNA will be employed In sequence assignment Sx can be assigned to a space other than the first only when another Sx is assi...

Page 271: ... log in status If all extensions are in the log out status the extensions assigned to Intelligent Call Handling table 61 day mode and 62 night mode will ring If a UCD call is not answered within the intercept time 203 Intercept Time the call will go to the intercept extension 457 Intercept Extension For time tables to work you need to set the queue length to 1 or greater in programme 131 Hunting G...

Page 272: ...an set either the Voice Mail VM feature or the Built in Voice Message BV feature at a time but not both If you set VM the functions of an optional voice message card KX TD61291 cannot be used In other words BV OGM and Direct Inward System Access DISA cannot work when VM is used Before setting VM be sure to listen to voice messages of BV and then delete call log entries if stored Otherwise you can ...

Page 273: ...the VPS a mailbox number of the corresponding extension at that time Therefore the calling party can leave his her message in the mailbox of the desired extension without knowing the mailbox number Outside Call Intercom Call System Extension VM 1 VM X VM 2 VM 3 VM Hunting Chain VPS C FWD Intelligent Call Handling 1 1 Outside Call System Extension Operator VM 1 VM X VM 2 VM 3 VM Hunting Chain VPS C...

Page 274: ...rresponding extension 1 4 Changing from VM to Automated Attendant AA The Automated Attendant AA Service is automatically activated in the following cases 1 The incoming call is not answered by the operator and IRNA is activated 2 The operator is assigned as a destination of Intelligent Call Handling 1 1 and the operator sets the Call Forwarding to VPS Outside Call System Extension VM 1 VM X VM 2 V...

Page 275: ...on allows the extension user to play back the stored message 2 Automated Attendant AA Service 2 1 AA to Extension AA receives and answers an outside call and offers services such as transferring to a specified extension or the corresponding mailbox by the DTMF signalling which is sent from the calling party Conditions A maximum of 1 VPS can be connected to the system Outside Call System Operator V...

Page 276: ...ving extensions A mailbox number is a respective extension number by default The mailbox number can be changed only if programme 990 System Additional Information Area 02 Bit 8 is set to free Pressing the Voice Mail Transfer button and dialling the extension number allows the extension user to transfer to the corresponding mailbox In this case Follow On ID function is available The Voice Mail exte...

Page 277: ...l Calls Call Forwarding Busy Call Forwarding Busy No Answer Call Forwarding No Answer Intelligent Call Handling Distribution of Incoming Outside Calls Intercept Routing Station Hunting User Manual References 2 8 2 If a Voice Processing System is Connected 4 1 3 Customising the Buttons ...

Page 278: ...imum of 1 VPS can be connected to the system A maximum of 2 extension jacks can be assigned to a Digital Proprietary Telephone DPT capable VPS Because a DPT connection supports up to 2 simultaneous voice calls only 1 extension jack needs to be connected for every 2 VPS ports Under a DPT connection the VPS can be connected to H L pins Jack 2 through 4 If you connect the VPS EXtra Device Port XDP co...

Page 279: ...t 126 Voice Mail Number Assignment 127 Voice Mail Extension Number Assignment 128 Voice Mail Extension Group Assignment 611 Extension Connection Assignment 617 Live Call Screening Recording Mode Assignment Features Guide References Automatic Configuration User Manual References Not Applicable ...

Page 280: ...trol method depends on the telephone type With a KX T7400 series digital proprietary telephone rotate the Jog Dial in the desired direction to select the desired volume level With a KX T7200 series digital proprietary telephone press the volume control button VOLUME UP DOWN to select a desired volume level Programming Guide References No programming required Features Guide References None User Man...

Page 281: ... handset Whisper OHCA If using the KX T7400 series telephone SP PHONE Call Waiting tone Other OHCA Call Waiting tone If the Whisper OHCA sender does not use a KX T7400 series telephone it will work as OHCA If the receiver does not use a KX T7400 series telephone the announcement may also be heard by the other party It is possible to enable the Whisper OHCA by any telephone by system programming Ho...

Page 282: ...Features Guide References Busy Station Signalling BSS Call Waiting Off Hook Call Announcement OHCA User Manual References 2 7 3 Receiving a Call Waiting Call Waiting Off Hook Call Announcement OHCA Whisper OHCA 2 4 7 Answering a Call Waiting ...

Page 283: ......

Page 284: ...al is copyrighted by Kyushu Matsushita Electric Co Ltd KME You may print out this manual solely for internal use with this model Except above you may not reproduce in any form in whole or part without the prior written consent of KME and its licensee 2000 Kyushu Matsushita Electric Co Ltd All Rights Reserved Panasonic Business Systems U K Panasonic House Willoughby Road Bracknell Berkshire RG12 8F...

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