Useful Information
68
SMS (Short Message Service)
Answering system
Problem
Cause & solution
I cannot send or receive SMS
messages.
L
You have not subscribed to the appropriate service.
Consult your service provider.
L
The SMS message centre number(s) are not stored
or are incorrect. Store the correct numbers (page
47).
L
Message transmission was interrupted. Wait until
the message has been sent before using other
telephone functions.
L
If your unit is connected to a telephone line with
DSL service, the DSL service may be interfering
with your telephone service. We recommend
connecting a filter to the telephone line between the
base unit and the telephone line jack. Contact your
DSL service provider for more information.
The SMS message centre number
is logged in the caller list and the
message is not received.
L
Someone tried to send you a message while SMS
is turned off.
“
FD
”
is displayed.
L
The unit could not connect to the SMS message
centre. Confirm that the correct SMS message
centre numbers are stored (page 47). Confirm that
SMS is turned on (page 47).
“
FE
”
is displayed.
L
An error occurred while sending the message. Try
again.
“
E0
”
is displayed.
L
Your phone number is permanently withheld or you
have not subscribed to the appropriate service.
Consult your service provider.
“
Q
” is not displayed after I read a
message.
L
When an error code (
“
FD
”
,
“
FE
”
, or
“
E0
”
) is
displayed, “
Q
” will not be displayed even if you
have read the message.
Problem
Cause & solution
The other party complains that they
cannot leave a message.
L
The recording time is set to
“
Greeting Only
”
.
Select
“
1 Minute
”
or
“
3 Minutes
”
(page 56).
I cannot operate the answering
system with the handset.
L
The base unit or another handset is being used.
Wait for the other user to finish.
L
A caller is leaving a message. Wait for the caller to
finish.
L
The handset is too far from the base unit. Move
closer.
TCD820FX(e-e).book Page 68 Tuesday, September 13, 2005 9:10 AM