Panasonic KX- TAW848 Installation Manual Download Page 126

Page: 126 / 137

4.1 Troubleshooting

126

Installation Manual

022

Not enough free
space on SD card

•

Not enough memory
space available to save
the system data, or to
upload system files
from the KX-TAW848
Maintenance Console

•

Delete the files whose file names start
with "$" from SD Memory Card

Note

Do not delete the "PSMPR" file; it is the
program file of the Main Board (MPR).

023

System data file
version error

•

Old system files on SD
Memory Card

•

Defective system files
on SD Memory Card

•

Restore the backup files

•

Re-install the software

024

System
initialization file
version error

025

Card initialization
file version error

026

LCD file version
error

027

System data file
checksum error

028

System
initialization file
checksum error

029

Card initialization
file checksum
error

030

LCD file
checksum error

031*

System data file
not found

•

SD Memory Card not
installed

•

Bad connection of SD
Memory Card

•

SD Memory Card
malfunction

•

Main Board
malfunction

•

Press the Reset Button

•

Reprogram the PBX

•

Replace the SD Memory Card

•

Replace the Main Board (be sure to
turn off the PBX when replacing)

032*

System
initialization file
not found

033*

Card initialization
file not found

034*

LCD file not found

035

System data file
access error

036*

System
initialization file
access error

037*

Card initialization
file access error

038*

LCD file access
error

Error

Code

Error Message

PROBABLE CAUSE

SOLUTION

Summary of Contents for KX- TAW848

Page 1: ... the Panasonic Advanced Hybrid Wireless PBX KX TAW848 Please read this manual carefully before using this product and save this manual for future use SD Logo is a trademark www voicesonic com Phone 877 289 2829 Panasonic Telephone Systems Panasonic KX TAW848 KX TAW848 KXTAW848 TAW848 ...

Page 2: ... PBX refer to 1 2 2 System Connection Diagram System Components Table Model Description Main Unit KX TAW848 Main Unit CO Line Cards KX TAW84880 4 Port Analog Trunk Card LCOT4 KX TAW84893 4 Port Caller ID Card CID4 Extension Cards KX TAW84870 4 Port Hybrid Extension Card HLC4 KX TAW84874 8 Port Single Line Telephone Extension Card SLC8 KX TAW84875 4 Port Proprietary Extension Card PLC4 KX TAW84876 ...

Page 3: ...alog proprietary telephone APT Portable station PS Single line telephone SLT Notice The power supply capacity of the PBX may differ from the values described in this manual depending on the model number Please consult your dealer for detailed information ...

Page 4: ...ll only fit into a grounding type power outlet This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not defeat the safety purpose of the grounding type plug 9 Do not allow anything to rest on the power cord Do not locate this product where the cord will be abused by people walking on it 10 Do not overload wall out...

Page 5: ...hange in performance 14 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 15 Do not use the telephone to report a gas leak in the vicinity of the leak SAVE THESE INSTRUCTIONS ...

Page 6: ...llation Manual Precaution WARNING DO NO T REMO VE SD MEMOR Y CARD WHILE PO WER IS SUPPLIED T O THE ADVANCED HYBRID WIRELESS PBX Doing so ma y cause the PBX to fail to start when tr ying to restar t the system ...

Page 7: ...ne thinner or the like or any abrasive powder to clean the cabinet Wipe it with a soft cloth WARNING WHEN A FAILURE OCCURS WHICH EXPOSES ANY INTERNAL PARTS DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THIS UNIT TO YOUR DEALER DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION PRIOR TO RELOCATING THE EQUIPMENT AND RECONNECT THE POWER FIRST THIS UNIT IS EQUIPPED W...

Page 8: ...vice Panasonic Factory Servicenters for this product are listed in the servicenter directory Consult your dealer for detailed instructions MODEL No SERIAL No The serial number of this product may be found on the label affixed to the side of the unit You should note the model number and the serial number of this unit in the space provided and retain this book as a permanent record of your purchase ...

Page 9: ...are Explains the installation procedure structure and basic information of the KX TAW848 Maintenance Console Section 4 Troubleshooting Provides information on the PBX and telephone troubleshooting About the Other Manuals Along with this Installation Manual the following manuals are available Feature Guide Describes all basic optional and programmable features of the PBX and step by step instructio...

Page 10: ...he format US ACJMF03AKX TDA50 The digits represented by 03 are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label 3 Incidence of Harm to the Telephone Lines If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance n...

Page 11: ...ntee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment an...

Page 12: ...lp Some wireless telephones operate at frequencies that may cause interference to nearby TVs and VCRs To minimize or prevent such interference the base of the wireless telephone should not be placed near or on top of a TV or VCR If interference is experienced move the wireless telephone further away from the TV or VCR This will often reduce or eliminate interference Operating near 2 4 GHz electric...

Page 13: ...onnection 34 2 2 6 Installing Removing the Optional Service Cards 35 2 2 7 Types of Connectors 43 2 2 8 Wall Mounting KX TAW848 44 2 2 9 Wall Mounting AC Adaptor 47 2 2 10 Lightning Protector Installation 50 2 3 Installation of the CO Line Cards 53 2 3 1 LCOT4 Card 53 2 3 2 CID4 Card 54 2 4 Installation of the Extension Cards 55 2 4 1 HLC4 Card 55 2 4 2 PLC4 Card 56 2 4 3 SLC8 Card 57 2 4 4 PLC8 C...

Page 14: ...re Connections 97 2 11 Starting the PBX 98 2 11 1 Starting the PBX 98 3 Guide for the PC Programming Software 101 3 1 Overview 102 3 1 1 Overview 102 3 2 Connection 103 3 2 1 Connection 103 3 3 Installation of the PC Programming Software 105 3 3 1 Installing and Starting the KX TAW848 Maintenance Console 105 3 3 2 Structure of the KX TAW848 Maintenance Console 110 3 3 3 PBX Configuration 111 3 3 4...

Page 15: ...Installation Manual 15 Section 1 System Outline This section provides general information on the PBX including the system capacity and specifications ...

Page 16: ...d Telephone Features By connecting telephones in parallel you can increase the number of telephones connected to the PBX without adding additional extension cards An SLT can be connected to an APT which is connected to a Hybrid Port of the PBX The SLT shares the same extension number with the APT Portable Station PS Features A Panasonic PS can be used in place of an APT to provide wireless access ...

Page 17: ...l 17 1 2 Basic System Construction 1 2 1 Main Unit The main unit is equipped with 4 Hybrid Ports For system expansion optional service cards can be installed Construction of Main Unit Main Board LCOT4 card installed by default Front Cover Cable Cover ...

Page 18: ... 2 System Connection Diagram Doorphone Door Opener BGM Music On Hold MOH Pager Speaker Voice Processing System Remote PC PC Printer Telephone Company Analog CO Lines Advanced Hybrid Wireless PBX CS PS Wireless Phone Fax Machine Amplifier SLT DSS Console APT ...

Page 19: ... KX TAW84870 ECHO8 KX TAW84866 MSG2 KX TAW84891 Telephone Company SLT Wireless Phone Fax Machine DSS Console APT Radio Amplifier Pager Speaker CID4 KX TAW84893 EXT CID KX TAW84868 SLT Wireless Phone Fax Machine APT DSS Console Voice Processing System CS PS Analog Analog CO Line CO Line Analog CO Line Advanced Hybrid Wireless PBX 4 Hybrid Ports 2 Main Board RMT KX TAW84896 AC Cord AC Adaptor Voice ...

Page 20: ...ard SLC8 8 port extension card for SLTs 2 KX TAW84875 4 Port Proprietary Extension Card PLC4 4 port extension card for APTs DSS consoles and a VPS 1 KX TAW84876 8 Port Proprietary Extension Card PLC8 8 port extension card for APTs DSS consoles and a VPS 2 KX TAW84880 4 Port Analog Trunk Card LCOT4 4 port analog CO line card with 2 power failure transfer PFT ports 1 1 1 One LCOT4 card is installed ...

Page 21: ... jack External MOH Music on Hold Output 1 conductor jack Mode Conversion DP DTMF DTMF DP Ring Frequency 20 Hz 25 Hz selectable Central Office Loop Limit 1600 maximum Operating Environment Temperature 0 C to 40 C 32 F to 104 F Humidity 10 to 90 non condensing Conference Call CO Line From 10 3 party conference call to 4 8 party conference call Music on Hold 1 port Level Control 11 dB to 11 dB in 1 d...

Page 22: ...1 4 Specifications 22 Installation Manual Dimension 275 mm W 376 mm H 117 mm D 10 4 5 in 14 4 5 in 4 3 5 in Weight when fully mounted Under 3 5 kg 7 72 lb ...

Page 23: ...mum Maximum Number of Extension Instruments per Line 1 for APT or SLT 2 by Parallel connection of an APT and an SLT Ring Voltage 75 Vrms at 20 Hz 25 Hz depending on the Ringing Load Central Office Loop Limit 1600 maximum Hookswitch Flash Timing Range 24 ms to 2032 ms Door Opener Current Limit 24 V DC 30 V AC 1 A maximum Paging Terminal Impedance 600 MOH Terminal Impedance 10 000 ...

Page 24: ...arts up with an invalid configuration some cards will be ignored Maximum Terminal Equipment The PBX supports a maximum of 28 items of terminal equipment including 4 SLTs that are connected by the parallel connection to APTs using the Hybrid Ports Notice Devices connected to the PBX that exceed the system capacity will not function Card Type Maximum Number CO Line Card 2 Extension Card 3 Terminal E...

Page 25: ...s the procedures to install the PBX Detailed instructions for planning the installation site installing the optional service cards and cabling of peripheral equipment are provided Further information on system expansion and peripheral equipment installation is included ...

Page 26: ...Sulphuric gases produced in areas where there are thermal springs etc may damage the equipment or contacts 3 Places in which shocks or vibrations are frequent or strong 4 Dusty places or places where water or oil may come into contact with the unit 5 Near high frequency generating devices such as sewing machines or electric welders 6 On or near computers telexes or other office equipment as well a...

Page 27: ...t the telephone from the extension line and then connect again or turn the power to the PBX off and on again 8 The PBX is equipped with a 3 wire grounding type plug This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not defeat the purpose of the grounding type plug 9 Use twisted pair cable for CO line connection...

Page 28: ...llation of the PBX 2 2 1 Unpacking Unpack the box and check the items below Main Unit 1 AC Cord 1 AC Adaptor 1 Screws for Wall Mounting 5 Washers for Wall Mounting 5 Mini Plug for pager and music source 2 SD Memory Card 1 Main Strap 1 Optional Card Label Sheet 1 ...

Page 29: ...n of the PBX Installation Manual 29 2 2 2 Names and Locations SD Memory Card Slot Cover Reset Button MOH port Pager port Hybrid Ports RS 232C port USB port System Initialize Switch DC IN 1 Ground Terminal Power Switch ...

Page 30: ...pening the Covers 1 Pull the slide button to the right and holding it slide the cable cover upwards Then turn the cable cover slightly to remove it 2 Remove the three screws 3 Holding the protrusions on both sides of the front cover swing the cover open 1 Slide Button Cable Cover Screw ...

Page 31: ...er you can remove the front cover Removing the Front Cover Holding the front cover open at about a 45 angle remove the front cover by pushing it in the direction of the arrow as shown below Attaching the Front Cover Fit the front cover to the main unit as shown below and then close the front cover ...

Page 32: ...g the Covers 1 Close the front cover then tighten the three screws 2 Attach the rear hooks on the cable cover to the main unit then swing the cable cover closed so that the front hooks fit in place 3 Slide the cable cover down until it locks Screw Cable Cover ...

Page 33: ...he customer data The SD Memory Card must be inserted before start up Do not remove the SD Memory Card during the operation of the PBX Removing the SD Memory Card during operation may cause damage to the SD Memory Card or result in loss of data Note If you need to remove the SD Memory Card LED Indications Indication Color Description SD ACCESS Green SD memory card status ON Accessing SD Memory Card...

Page 34: ... the meter probes between the 2 main AC voltage points on the wall outlet The reading obtained should be 108 V AC to 132 V AC 3 Move one of the meter probes to the 3rd prong terminal GND Either the same reading or a reading of 0 volt should be obtained 4 If a reading of 0 volt at one terminal and a reading of 108 V AC to 132 V AC at the other terminal is not obtained the outlet is not properly gro...

Page 35: ...r wear an grounding strap 1 Slots 10 and 11 accept only cards which do not have external ports Therefore these slots do not have removable cover plates 2 Slot 02 has an LCOT4 card pre installed 3 Slot 01 is the pre installed Hybrid Ports No optional service card can be installed Card Slot Number Type Max 02 03 04 05 06 08 09 10 11 LCOT4 2 1 1 Including one LCOT4 card that is installed by default H...

Page 36: ... and remove the appropriate dummy cover plates from the main unit CAUTION For safety reasons smooth the cut edges after removing the dummy cover plates 2 Position the card in the open slot making sure that the tabs on the both sides of the card fit into place Then holding the card firmly in place lower the rear end so that the hole of the card fits over the extension bolt Dummy Cover Plate 1 2 Ext...

Page 37: ...al card label included to the left side of the corresponding card 5 Connect a cable to an appropriate port of the card For details about pin assignments refer to the appropriate section in 2 3 Installation of the CO Line Cards and 2 4 Installation of the Extension Cards Note Make sure to connect cables after installing the card in the Hybrid IP PBX not before Extension Bolt Optional Card Label ...

Page 38: ...tallation of the PBX 38 Installation Manual 6 Repeat the procedure for other cards When installing a card in Slot 11 tighten the card using the screw included with the card instead of the extension bolt Screw ...

Page 39: ... PBX Installation Manual 39 Handling of the Cables 1 Attach the strap included with the card to one of the connected cables 2 Bind all the connected cables together using the strap 3 Repeat the procedure for other cards Strap ...

Page 40: ...2 2 Installation of the PBX 40 Installation Manual 4 Attach the main strap included with the PBX to any of the 5 rails depending on your preference 1 2 Main Strap ...

Page 41: ...close the cable cover For how to close the cable cover refer to 2 2 3 Opening Closing the Covers Notes For safety reasons do not stretch bend or pinch the cables If you prefer you can cut the other side of the cable cover and run the cables through that opening For safety reasons smooth the cut edges Cable Cover Main Strap ...

Page 42: ...2 2 Installation of the PBX 42 Installation Manual Removing the Optional Service Cards 1 Loosen the extension bolt 2 Holding the protrusions of the card pull the card in the direction of the arrows ...

Page 43: ...Used for Twisted pair cable DPH4 TAW84861 HLC4 TAW84871 SLC8 TAW84874 PLC4 TAW84875 PLC8 TAW84876 LCOT4 TAW84880 Hybrid Ports Main Board DPH4 KX TAW84861 Main Board Main Board Main Board Pager port MOH port RJ11 4 1 10 pin Terminal Block 8 pin Terminal Block 8 1 10 1 RS 232C 6 9 1 5 USB 2 3 1 4 Mini Plug ...

Page 44: ...the same distance from the wall Install the screws perpendicular to the wall 3 Hook the main unit on the screw heads Notes Do not block the openings of the cabinet Allow space of at least 20 cm 8 in above and 10 cm 4 in at the sides of the cabinet Make sure that the wall behind the cabinet is flat and free of obstacles so that the openings on the back of the cabinet will not be blocked Be careful ...

Page 45: ...ths wire laths or metal plates in the wall 1 Place the reference for wall mounting on the wall to mark the three screw positions 2 Install three anchor plugs user supplied in the wall 3 Install the screws included in the wall 4 Hook the main unit on the screw heads 250 mm 9 8 in 130 mm 5 1 in Hammer 29 mm 1 1 8 in Anchor Plug 6 4 mm 1 4 in Drive the screw to this position ...

Page 46: ...ings of the cabinet Allow space of at least 20 cm 8 in above and 10 cm 4 in at the sides of the cabinet Make sure that the wall behind the cabinet is flat and free of obstacles so that the openings on the back of the cabinet will not be blocked Be careful not to drop the cabinet ...

Page 47: ...g page on the wall to mark the two screw positions 2 Install the screws and washers included in the wall Notes Make sure that the screw heads are at the same distance from the wall Install the screws perpendicular to the wall 3 Hook the AC adaptor on the screw heads Note Be careful not to drop the AC adaptor 110 mm 4 4 in Washer Drive the screw to this position ...

Page 48: ...plates in the wall 1 Place the reference for wall mounting on the following page on the wall to mark the two screw positions 2 Install two anchor plugs user supplied in the wall 3 Install the screws included in the wall 4 Hook the AC adaptor on the screw heads Note Be careful not to drop the AC adaptor 110 mm 4 4 in Hammer 29 mm 1 1 8 in Anchor Plug 6 4 mm 1 4 in Drive the screw to this position ...

Page 49: ...or Wall Mounting Please copy this page and use as a reference for wall mounting Note When you print out this page the distance on the paper output may deviate slightly from the measurement indicated above Install a screw here Install a screw here 110 mm 4 5 16 in ...

Page 50: ... installation of lightning protection A lightning strike to a telephone cable which is 10 m 33 ft above ground can be as high as 200 000 V The PBX must be installed with lightning protectors In addition grounding connection to earth is very important for the protection of the user Be sure to comply with applicable local regulations e g law guidelines Recommended Lightning Protectors KX A207 TELESP...

Page 51: ...a conduit to protect the wire Note The lightning protector for an extension and CS may be different from that for CO lines Installation of an Earth Rod CS SLT APT Main Building CO Line CO Line Extn Extn Extn Extension Line Earth Another Building Extn Extn Lightning Protectors Terminal Board Lightning Protector SLT APT Hybrid IP PBX CS CO Line Hybrid IP PBX Grounding Wire Earth Rod Underground Ligh...

Page 52: ...ctor 2 Check obstructions None 3 Composition of the earth rod Metal 4 Depth of the earth rod More than 50 cm 20 in 5 Size of the grounding wire Thickness is more than 16 AWG Notes The above figures are recommendations only The length of earth rod and the required depth depend on the composition of the soil ...

Page 53: ... 2 3 2 CID4 Card Accessory and User supplied Items Accessory included Extension Bolt 1 Strap 1 User supplied not included RJ11 connector Notes To confirm the CO line connection refer to Confirming the CO Line Connection in 2 11 1 Starting the PBX For details about power failure transfer refer to 2 10 1 Power Failure Connections Pin Assignments RJ11 Connector Signal Name Function R Ring T Tip Reser...

Page 54: ...Function 4 port Caller ID signal type FSK FSK with Call Waiting Caller ID Visual Caller ID DTMF To be mounted on the LCOT4 card Accessory and User supplied Items Accessory included none User supplied not included none Note If you need to remove the CID4 card CID4 Card LCOT4 Card ...

Page 55: ... Processing System VPS and CSs Accessory and User supplied Items Accessory included Extension Bolt 1 Strap 1 User supplied not included RJ11 connector Note For details about connecting the CS refer to 2 7 7 Connecting a Cell Station to the PBX Pin Assignments RJ11 Connector Signal Name Function D1 Data port High Volt T Tip R Ring D2 Data port Low Volt To extension RJ11 4 1 R T D2 D1 ...

Page 56: ...ion card for APTs DSS consoles and a VPS Accessory and User supplied Items Accessory included Extension Bolt 1 Strap 1 User supplied not included RJ11 connector Pin Assignments RJ11 Connector Signal Name Function D1 Data port High Volt T Tip R Ring D2 Data port Low Volt To extension RJ11 4 1 R T D2 D1 ...

Page 57: ...SLC8 Card Function 8 port extension card for SLTs Accessory and User supplied Items Accessory included Extension Bolt 1 Strap 1 User supplied not included RJ11 connector Pin Assignments RJ11 Connector Signal Name Function T Tip R Ring Reserved To extensions RJ11 4 1 R T ...

Page 58: ...ion card for APTs DSS consoles and a VPS Accessory and User supplied Items Accessory included Extension Bolt 1 Strap 1 User supplied not included RJ11 connector Pin Assignments RJ11 Connector Signal Name Function D1 Data port High Volt T Tip R Ring D2 Data port Low Volt To extensions RJ11 4 1 R T D2 D1 ...

Page 59: ...Connection of Doorphones and Door Openers Pin Assignments RJ11 Connector Accessory included Extension Bolt 1 Strap 1 8 pin terminal block 1 10 pin terminal block 1 Telephone Line Cord 2 Terminal Box 2 Signal Name Function DP2 Doorphone 2 transmit DP1 Doorphone 1 transmit com1 Doorphone 1 receive com2 Doorphone 2 receive DP4 Doorphone 4 transmit DP3 Doorphone 3 transmit com3 Doorphone 3 receive com...

Page 60: ... Reserved Reserved Reserved Reserved Reserved Reserved Signal Name Function OP1b Door opener 1 OP1a Door opener 1 com OP2b Door opener 2 OP2a Door opener 2 com OP3b Door opener 3 OP3a Door opener 3 com OP4b Door opener 4 OP4a Door opener 4 com Reserved 1 8 1 10 OP1b RL1b OP1a RL1a OP2b RL2b OP2a RL2a OP3b RL3b OP3a RL3a OP4b RL4b OP4a RL4a ...

Page 61: ...ng conferences Accessory and User supplied Items Accessory included Extension Bolt 1 Screw 1 User supplied not included none Note To establish a conference call involving 6 to 8 parties install an ECHO8 card and enable the echo cancellation for conference using the KX TAW848 Maintenance Console refer to 3 3 3 PBX Configuration ...

Page 62: ...tallation of the Other Cards 62 Installation Manual 2 5 3 MSG2 Card Function 2 channel message card Accessory and User supplied Items Accessory included Extension Bolt 1 Screw 1 User supplied not included none ...

Page 63: ... the Other Cards Installation Manual 63 2 5 4 EXT CID Card Function Sends Caller ID signals to extension ports Accessory and User supplied Items Accessory included Extension Bolt 1 Screw 1 User supplied not included none ...

Page 64: ...90 support Accessory and User supplied Items Accessory included none User supplied not included none CAUTION Make sure to insert the RMT card between the guide rails until it locks into the RMT slot Removing the RMT Card Pull open the guide rails using a flathead screwdriver and while holding them open remove the RMT card RMT Slot RMT Card ...

Page 65: ...ain Board SLC8 Card PLC4 PLC8 Cards HLC4 Card Cable Maximum Distance 26 AWG Under 222 m 728 ft 24 AWG Under 347 m 1138 ft 22 AWG Under 500 m 1640 ft CAT 5 Under 347 m 1138 ft Cable Maximum Distance 26 AWG Under 140 m 459 ft 24 AWG Under 229 m 751 ft 22 AWG Under 360 m 1181 ft CAT 5 Under 229 m 751 ft Cable Maximum Distance 26 AWG Under 698 m 2289 ft 24 AWG Under 1128 m 3700 ft 22 AWG Under 1798 m ...

Page 66: ...can be connected in parallel with an APT as follows Note In addition to an SLT an answering machine a fax machine or a modem PC can be connected in parallel with APTs To a Hybrid Port 4 conductor wiring cord Connect pins T R D1 and D2 2 conductor wiring cord Connect pins T and R SLT APT Modular T Adaptor ...

Page 67: ... should not be placed on a metal object Systems using 2 4 GHz ISM Industrial Scientific and Medical band may interfere with the wireless system Examples of such systems are cordless telephones wireless LAN Home RF microwave ovens and other ISM devices These systems may cause minor noise Keeping some distance between the equipment listed below may prevent interference The distance may vary dependin...

Page 68: ...tes Install at least 2 m 6 6 ft above the floor Keep the antennas in the upright position 3 Conduct the site survey Refer to 2 7 5 Site Survey a Test the radio signal strength using the PS Confirm that the radio signal strength level is 12 near the CS Using the KX TD7680 Using the KX TD7690 b By walking away from the CS with the PS check the radio signal strength The radio signal strength weakens ...

Page 69: ... and PS to the PBX and test the operation Refer to 2 7 7 Connecting a Cell Station to the PBX a Connect the CSs to the PBX b Register the PSs to the PBX c Walk around the service area while having a conversation using a registered PS If noise is frequent or conversations disconnect relocate the CSs or install additional CS 6 Mount the CS on the wall Refer to 2 7 8 Wall Mounting a Assuming everythi...

Page 70: ...ation below shows the special transmitting patterns of radio waves 1 Radio waves are reflected by objects such as those made of metal 2 Radio waves are diffracted by objects such as metallic columns 3 Radio waves penetrate objects such as those made of glass Relationships Between Radio Waves and Building Structure and Materials The CS coverage area is affected more by the building materials and th...

Page 71: ...tant film Radio waves are weakened considerably when they penetrate windows Floor Ferroconcrete Radio waves can penetrate them but the more iron there is the more radio waves are reflected Partition Steel Radio waves are reflected and rarely penetrate them Plywood Glass Radio waves usually penetrate them Column Ferroconcrete Radio waves can penetrate them but the more iron there is the more radio ...

Page 72: ...formation to the map 2 Examine the service area demanded by the user on the map referring to the following example a Draw the coverage area around a CS Extend the coverage area to 30 to 60 meters 98 to 197 feet in one direction depending on the materials of the building structures Gray Zone Conversation will be intermittent Coverage Area Radio signal strength level is greater than 3 About 50 m to ...

Page 73: ...of range and the call could be lost If the signal from the CS fades due to the structure of the building there may be some handover delay The user will hear a range warning before handover in this case This also applies in the case of interference from 2 4 GHz apparatus Example Installing in a Room Separated by Walls Things to take note of The room is separated by walls The room is surrounded by c...

Page 74: ...umber switches as desired Notes To see the radio signal strength of more than 1 CS a CS number must be set for each CS If more than 1 CS is in Radio Signal Test mode each CS must have a unique CS number CS Number Switch CS no 1 CS no 2 CS no 3 CS no 4 CS no 5 CS no 6 CS no 7 CS no 8 CS no 9 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 DIP Switch 1 2 3 4 5 6 OFF ON Radio ...

Page 75: ...daptor or battery box to the CS using a power supply adaptor 4 Install the CS temporarily for the site survey Install the CS at least 2 m 6 6 ft above the floor keeping the antennas in the upright position To AC Adaptor KX A11 KX TCA1 Battery Box PSZZTD142CE Power Supply Adaptor PSZZ1TDA0142 Modular Telephone Cord ...

Page 76: ...e survey is only in English 1 Enter the Radio Signal Test mode Using the KX TD7680 Using the KX TD7690 Notes 1 CS number and radio signal strength level 2 Scan data test result number Empty memory space will be indicated by a number stored memory space will be indicated by a Display example Press 1 9 and POWER for more than 2 seconds SEARCHING CS NO 1 LEVEL 12 1 SAVE 0123456789 2 1 to 9 CS No 1 9 ...

Page 77: ...entify the CS coverage area within which the radio signal strength level is greater than 3 Draw the area on the map 3 Repeat the steps 1 and 2 for other CSs and relocate the CSs when necessary a Overlap adjacent CS coverage areas where the radio signal strength level is 8 by 5 to 10 meters 16 to 33 feet CS no 1 PS PS PS CS NO 1 LEVEL 3 CS NO 1 LEVEL 12 Radio Signal Strength Levels CS NO 1 LEVEL 8 ...

Page 78: ... the Stored Scan Data Using the KX TD7680 Using the KX TD7690 CS no 1 CS no 2 CS no 3 CS no 4 Press 1 9 and POWER for more than 2 seconds 0 to 9 Scan Data No 1 9 1 Display example When there is scan data When there is no scan data NO 1 CS No 2 LEVEL 9 NO 0 NOT SAVED To the Desired Scan Data No Press 1 9 and POWER for more than 2 seconds 0 to 9 Scan Data No 1 9 1 Display example When there is scan ...

Page 79: ...tored Scan Data Using the KX TD7680 Using the KX TD7690 Press 1 9 and POWER for more than 2 seconds 0 to 9 or for all data Scan Data No 1 9 To the Desired Scan Data No 2 Press 1 9 and POWER for more than 2 seconds 0 to 9 or for all data Scan Data No 1 9 To the Desired Scan Data No 2 ...

Page 80: ...oper measurement results exit the Radio Signal Test mode before connecting the CS to the PBX 1 Keep pressing POWER button on the PS until the PS is turned OFF 2 Disconnect the AC adaptor or battery box from the CS and stop supplying electricity 3 Switch all DIP switches on the CS from ON to OFF 1 2 3 4 5 6 OFF ON ...

Page 81: ...ems for the CS Accessory included Screws 2 Washers 2 User supplied not included RJ11 connector Note For details about HLC4 card refer to 2 4 1 HLC4 Card A Hybrid Port or HLC4 card RJ11 CS RJ11 Cable Maximum Distance 26 AWG Under 222 m 728 ft 24 AWG Under 347 m 1138 ft 22 AWG Under 500 m 1640 ft CAT 5 Under 347 m 1138 ft Signal Name Signal Name Pin No 1 2 3 4 D1 D2 D1 D2 Pin No 1 2 3 4 Hybrid Port ...

Page 82: ...ual Connecting the CS 1 Connect the cable from a Hybrid Port or the HLC4card to the CS 2 Pass the cable through the groove of the CS in any direction depending on your preference Modular To a Hybrid Port or HLC4 card To a Hybrid Port or HLC4 card TO MAIN UNIT PABX ...

Page 83: ...stem Programming Mode APT Administrator Level PS Using the KX TD7680 PS Using the KX TD7690 Note means default value throughout this section PS Registration 1234 System Password for Administrator for PT Programming Programming No 3 digits PROGRAM PAUSE System Setting Menu Select SYSTEM SET Press POWER for 2 seconds Select PS PROGRAM 4 digits System Lock Password If required FUNC System Setting Men...

Page 84: ...fferent PBXs Using the KX TD7680 Using the KX TD7690 Setting the System Lock When a system lock has been set the system lock password will be required for PS system setting Using the KX TD7680 Press POWER for 2 seconds Press S3 for 2 seconds C Tone Press S2 repeatedly to select the desired language F2 F3 Press POWER for 2 seconds Press S3 for 2 seconds C Tone Press S2 repeatedly to select the desi...

Page 85: ...without setting the PIN The PIN for PS registration will only be used when registering the PS to the PBX Therefore even when there is more than 1 PBX with the same PIN near the PS the PS will not be linked to a different PBX during normal operation after registration Setting the PIN for PBX Setting the PIN for PS Using the KX TD7680 Using the KX TD7690 S1 Choose Enable Disable SEL ENTR S1 S1 S1 S1...

Page 86: ... the KX TD7690 Testing the Operation Walk around the service area while having a conversation using a registered PS If noise is frequent or conversations disconnect relocate the CSs or install additional CS 691 001 to 028 PS No To the PS operation below If Rejected or Time out is displayed STORE STORE END STORE CLEAR Select the desired item Select DELETE SYSTEM Select YES C Tone Select the desired...

Page 87: ...eference for wall mounting on the following page on the wall to mark the 2 screw positions 2 Install the 2 screws and washers included into the wall Notes Make sure that the screw heads are at the same distance from the wall Install the screws perpendicular to the wall 3 Hook the CS on the screw heads ...

Page 88: ...erence for Wall Mounting Please copy this page and use as a reference for wall mounting Note When you print out this page the distance on the paper output may deviate slightly from the measurement indicated above Install a screw here Install a screw here 71 mm 2 13 16 in ...

Page 89: ...an be connected to the PBX Note Doorphones and door openers are user supplied Maximum Cabling Distance Current Limit for door opener 24 V DC 30 V AC 1 A maximum Installing the Doorphone KX T30865 1 Loosen the screw to separate the doorphone into 2 halves Cable Maximum Distance 26 AWG Under 70 m 230 ft 24 AWG Under 113 m 371 ft 22 AWG Under 180 m 590 ft CAT 5 Under 113 m 371 ft Doorphone Door Opene...

Page 90: ...rews Note Two kinds of screws are included with KX T30865 Please choose the appropriate kind for your wall type 3 Connect the wires to the screws located in the front cover 4 Re attach the 2 halves and re insert the screw when a doorphone plate has been fixed to the wall when you wish to install the doorphone directly to the wall Screw To terminal box To terminal box ...

Page 91: ...ect the wires of doorphones 1 and 3 to the red and green screws on the terminal box 3 Connect the wires of doorphones 2 and 4 to the yellow and black screws on the terminal box Panasonic Panasonic Panasonic Panasonic Yellow Red Black Telephone Line Cord Telephone Line Cord Green Doorphone 3 Doorphone 4 Doorphone 1 Doorphone 2 To DPH4 card Terminal Box Panasonic Panasonic Panasonic Panasonic Yellow...

Page 92: ...rd for connection 1 While pressing down on the hole at the top of the terminal block using a screwdriver insert the wire into the side hole as shown below Repeat this procedure for other door openers Refer to 2 5 1 DPH4 Card for pin assignments 2 Attach the terminal blocks to the connectors of the DPH4 card in the PBX Door Opener To door openers ...

Page 93: ...lug Otherwise music may intermittent An External Music Jack is a SELV port and should only be connected to an approved SELV device Note When the PBX and external music sources are not connected to the same ground hum noise may be induced into Background Music and Music on Hold BGM Music on Hold Pager Amplifier Speaker PC Printer PC Cable Maximum Distance 26 AWG to 22 AWG Under 10 m 32 ft CAT 5 Und...

Page 94: ... specified in this installation manual to comply with the limits for a Class B digital device pursuant to the FCC Rules Note Use an RS 232C cross cable for connection between the PBX and PC Pin Assignments Connection Charts For connecting a printer PC with a 9 pin RS 232C connector No Signal Name Function Circuit Type EIA CCITT 2 RD RXD Receive Data BB 104 3 4 SD TXD ER DTR Transmit Data Data Term...

Page 95: ...ll interface signals Data Set Ready DSR input An ON condition of circuit DR DSR indicates the printer or the PC is ready Circuit DR DSR ON does not indicate that communication has been established with the printer or the PC Request To Send RTS output This lead is held ON whenever DR DSR is ON Clear To Send CTS input An ON condition of circuit CS CTS indicates that the printer or the PC is ready to...

Page 96: ...The PBX is equipped with a USB interface This interface provides communication between the PBX and a PC The PC is used for system programming diagnostics and external system database storage save load functions Pin Assignments No Signal Name 1 VBUS 2 USB D 3 USB D 4 GND 2 3 1 4 ...

Page 97: ...rther information Note While DC power is provided by the backup batteries the PBX will remain fully operational and the connection will not switch to the Power Failure Connection Using Hybrid Ports and LCOT4 Card In the event of power failure SLTs connected to Ports 1 and 2 of the Hybrid Ports on the Main Board are automatically connected to PFT ports 1 and 2 of the first LCOT4 card installed in t...

Page 98: ...BX and if you unplug the PBX do not perform the following procedures to start the PBX again Otherwise your programmed data is cleared To restart the PBX refer to 4 1 4 Using the Reset Button The PBX will continue to be powered even if the power switch is turned OFF The power supply cord is used as the main disconnect device ensure that the socket outlet is located installed near the equipment and ...

Page 99: ...to the DC IN 1 3 Plug the AC cord into the AC adaptor and then plug the other end into an AC outlet 4 Turn on the power switch Notes For safety reasons follow the procedures as indicated when turning on the PBX AC Adaptor DC Connector DC IN 1 2 1 AC Adaptor AC Cord To AC outlet Power Switch ...

Page 100: ...adaptor and AC cord that are supplied with the PBX only LED Indications Confirming the CO Line Connection After initialization program the PBX and establish CO line connection and then use an APT to confirm it To confirm dial 3 7 CO line number 3 digits or press S CO button You will hear a dial tone if CO line is available and connected Turning off the PBX For safety reasons make sure to turn off ...

Page 101: ...Installation Manual 101 Section 3 Guide for the PC Programming Software This section explains the installation and structure of the PC Programming Software ...

Page 102: ...reference for the PBX To program and administer the PBX by PC you need to install the KX TAW848 Maintenance Console onto the PC This manual describes overview and installation of the KX TAW848 Maintenance Console only KX TAW848 Maintenance Console 1 1 The contents and design of the software are subject to change without notice Menu Bar Program Menu ...

Page 103: ...ation Manual 103 3 2 Connection 3 2 1 Connection Serial Interface Connection Note For pin assignments and maximum cabling distance refer to 2 9 1 Connection of Peripherals PC PC To USB Port To COM Port USB Port RS 232C Port ...

Page 104: ...should be disabled Error Correction is not necessary Notes Use an RS 232C straight cable for connection between the PBX and external modem An AT command for initialization enabling automatic answer etc can only be programmed by KX TAW848 Maintenance Console AT F0E0V1X1S10 30S12 50 is stored as the default value For more information about the AT command refer to the external modem s instructions To...

Page 105: ...e inform the customer of the importance of the password and the possible dangers 2 To avoid unauthorized access and possible fraudulent dialing maintain the secrecy of the password 3 Please change the password periodically 4 We strongly recommend that a password of 10 digits or 10 characters including digits is used for maximum protection against unauthorized access 5 If the system password is for...

Page 106: ...with the factory default setting Quick Setup will launch automatically During Quick Setup you will setup the following basic items Date and Time of the PBX The date and time set on the PC will be used System Password for installer for PC programming Operator extension numbers Operator extensions for all time modes day lunch break night can be assigned Flexible Numbering type to pattern 1 or patter...

Page 107: ...able when you start the KX TAW848 Maintenance Console with the Installer Level Programmer Code Note There are 2 other Programmer Codes with limited authorization Administrator Level default ADMIN and User Level default USER 4 Click Connect USB from the menu bar Note To connect to the PBX via USB the KX TDA USB driver must be installed on the PC as explained above in Installing the KX TAW848 Mainte...

Page 108: ...ystem data to the SD Memory Card either click the SD Memory Backup icon or exit KX TAW848 Maintenance Console and click Yes to save when prompted When programming PBX data which can be displayed on an analogue proprietary telephone APT extension names group names System Speed Dialing names etc it is possible to enter characters which cannot be displayed Characters which can be displayed on an APT ...

Page 109: ...tallation of the PC Programming Software Installation Manual 109 CAUTION Do not remove the SD Memory Card while it is being accessed Doing so will corrupt the system data and possibly damage the SD Memory Card ...

Page 110: ... Maintenance Console Menu Bar File Connect Tool Utility Diagnosis File Transfer PC to PBX SD Card File Transfer PBX SD Card to PC SD Card File View and Load Message File Transfer PC to PBX Message File Transfer PBX to PC Error Log CS Information PS Information System Reset Reset by the Command Window Help ...

Page 111: ...T programming refer to the on line help at each screen 1 Start the KX TAW848 Maintenance Console refer to Starting the KX TAW848 Maintenance Console and Assigning the Basic Items Quick Setup in 3 3 1 Installing and Starting the KX TAW848 Maintenance Console 2 To check the slot condition of the PBX a Double click Configuration b Double click Slot 3 To check the PS status a Double click Configuratio...

Page 112: ...ing refer to the on line help at each screen 1 Start the KX TAW848 Maintenance Console refer to Starting the KX TAW848 Maintenance Console and Assigning the Basic Items Quick Setup in 3 3 1 Installing and Starting the KX TAW848 Maintenance Console 2 To diagnose a card Click Utility Diagnosis from the menu bar 3 a Click Status of the desired card and change its status to OUS b Click Card Type of th...

Page 113: ...r Outgoing Messages in the PC are transferred to all MSG cards Available only when at least 1 MSG card is installed Message File Transfer PBX to PC The message files for Outgoing Messages in the MSG cards are transferred to the PC Available only when at least 1 MSG card is installed Error Log The error log is displayed for details refer to 4 1 5 Troubleshooting by Error Log CS Information Displays...

Page 114: ...3 3 Installation of the PC Programming Software 114 Installation Manual ...

Page 115: ...Installation Manual 115 Section 4 Troubleshooting This section provides information on the PBX and telephone troubleshooting ...

Page 116: ... the Reset Button refer to 4 1 4 Using the Reset Button Noise on external paging Induced noise on the wire between the PBX and the amplifier Use a shielded cable as the connection wire between the PBX and amplifier A short shielded cable is recommended Distorted external music Excessive input level from external music source Decrease the output level of the external music source by using the volum...

Page 117: ...or T R and the outer 2 wires are for D1 D2 D1 T R D2 D1 T R D2 PBX PBX PBX Extension CAUSE The T R is connected to the D1 D2 SOLUTION Use the correct cord the inner 2 wires are for T R D1 T R D2 T R Extension CAUSE The T is connected to the R SOLUTION Reverse the connections of the T R D1 T R D2 T R Extension Can you dial an extension Continued on the next page No Yes If a telephone equipped with ...

Page 118: ...PBX CAUSE CO line is connected to the T2 T1 CO line is connected to the T2 R1 SOLUTION Reconnect the CO line to the T1 R1 or T2 R2 of the telephone jack using 2 conductor wiring T2 R1 T1 R2 CO line PBX PBX CO line T2 R1 T1 R2 Continued from the previous page Can you dial out on a CO line No ...

Page 119: ... that the cable is connected properly with correct pin assignments Also make sure that the cable does not make short circuits Switch all DIP switches off PS becomes out of range Cannot make calls using the PS CS is not working Make sure that the cable is connected properly with correct pin assignments Also make sure that the cable does not make short circuits Switch all DIP switches off Location o...

Page 120: ...E position you must press the Reset Button with caution because all data stored in memory will be cleared by the following operation 1 pressing the Reset Button and then 2 setting the System Clear Switch to the NORMAL position while the RUN indicator is flashing within approximately 10 s Operation 1 If the PBX does not operate properly a Make sure that the System Initialize Switch is set to the NO...

Page 121: ...not work a Unplug the PBX b Set the System Initialize Switch to the SYSTEM INITIALIZE position c Plug in the PBX after 5 min d Press the Reset Button e Set the System Initialize Switch to the NORMAL position while the RUN indicator is flashing within approximately 10 s ...

Page 122: ...tenance Example KX TAW848 Maintenance Console Example Station Message Detail Recording SMDR Description Item Description 1 Date Date of the error detection 2 Time Time of the error detection 3 Level Major Alarm MJ ALM Errors that affect the whole system operation or result in system failure Minor Alarm MN ALM Errors that affect certain part of system operation 4 Error Code Three digit error code 1...

Page 123: ...ional service cards YY Physical port number 01 to 16 For optional service cards that are installed in Slots 08 to 11 sub slot number port number will be displayed Sub slot 1 11 to 14 Note When there is no parameter for slot and physical port number XX and YY will be displayed as 00 Example Sub code for MPR 10000 6 Error Message Error description maximum 36 characters Item Description ...

Page 124: ... Console Optional Service Card Initial Self Diagnosis System Start up and On line Operation Error Code Error Message PROBABLE CAUSE SOLUTION 212 Echo canceller access error Optional service card malfunction ECHO See if the corresponding optional service card is installed properly Pull out and re insert the corresponding optional service card Press the Reset Button Replace the corresponding optiona...

Page 125: ...ircuit on optional service cards Check the power supply system See if the AC cord is connected properly Check the AC cord Replace the AC cord be sure to turn off the PBX when replacing Replace the Main Board be sure to turn off the PBX when replacing Remove the optional service cards and restart the PBX 012 MPR RAM battery low Battery out Main Board MPR malfunction Replace the Main Board be sure t...

Page 126: ...n file version error 026 LCD file version error 027 System data file checksum error 028 System initialization file checksum error 029 Card initialization file checksum error 030 LCD file checksum error 031 System data file not found SD Memory Card not installed Bad connection of SD Memory Card SD Memory Card malfunction Main Board malfunction Press the Reset Button Reprogram the PBX Replace the SD...

Page 127: ...en replacing 234 DPLL clock failure Main Board malfunction Replace the Main Board be sure to turn off the PBX when replacing 251 MSG DSP failure Optional service card malfunction MSG See if the corresponding optional service card is installed properly Replace the corresponding optional service card 305 Data Link failure Data link between the CS and PBX failed Check the connection between the CS an...

Page 128: ...4 1 Troubleshooting 128 Installation Manual ...

Page 129: ...Installation Manual 129 Index ...

Page 130: ...ion of the CO Line Cards 53 Installation of the Extension Cards 55 Installation of the Other Cards 59 Installation of the PBX 28 Installation of the PC Programming Software 105 Installation of the SD Memory Card 33 Installation Precautions 26 Installing and Starting the KX TAW848 Maintenance Console 105 Installing the KX TAW848 Maintenance Console 106 Installing Removing the Optional Service Cards...

Page 131: ... the KX TAW848 Maintenance Console and Assigning the Basic Items Quick Setup 106 Starting the PBX 98 Structure of the KX TAW848 Maintenance Console 110 System Capacity 24 System Components Table 2 System Connection Diagram 18 System Highlights 16 System Outline 15 T The Structure of this Manual 9 Troubleshooting 115 116 Troubleshooting by Error Log 122 Turning off the PBX 100 Types of Connectors 4...

Page 132: ...Index 132 Installation Manual ...

Page 133: ...Index Installation Manual 133 ...

Page 134: ...Index 134 Installation Manual ...

Page 135: ...Index Installation Manual 135 ...

Page 136: ...Index 136 Installation Manual ...

Page 137: ...copyright laws this manual may not be reproduced in any form in whole or part without the prior written consent of PCC and its licensee 2003 Panasonic Communications Co Ltd All Rights Reserved 364 KK1203EK0 www voicesonic com Phone 877 289 2829 3DQDVRQLF 7HOHSKRQH 6 VWHPV See More Panasonic Manuals ...

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