Panasonic KX- TAW848, Installation Manual

Page: 119 / 137

4.1 Troubleshooting
Installation Manual 119
4.1.3 Operation
PROBLEM PROBABLE CAUSE SOLUTION
• The APT does not ring. • The ringer volume is off. • Turn on the ringer volume.
• During a power failure,
extensions connected to
ports 1 and 2 of Hybrid
Ports do not operate. • An APT is connected to
the extension port.
• The dialing mode (tone
or pulse) is incorrect.
• Disconnect the APT and connect an
SLT.
• Set the Tone/Pulse switch to the other
position.
• Originating an outside
call, call transfer, or
conference cannot be
performed. • The corresponding CO
button does not exist on
the APT. • Program the CO button. Refer to
"1.18.2 Flexible Buttons" in the Feature
Guide.
• Cannot register the PS. • Wrong Personal
Identification Number
(PIN) is registered to the
PS. • Register the PIN set to the PBX into the
PS.
• CS is not connected
properly. • Make sure that the cable is connected
properly with correct pin assignments.
Also, make sure that the cable does not
make short circuits.
• Switch all DIP switches off.
• PS becomes out of
range.
• Cannot make calls using
the PS.
• CS is not working. • Make sure that the cable is connected
properly with correct pin assignments.
Also, make sure that the cable does not
make short circuits.
• Switch all DIP switches off.
• Location of CS is not
good. • Locate the CS properly (refer to "2.7.5
Site Survey" ).
• Access system of the
PS is not properly set. • Change the access system setting of
the PS to the appropriate system or
automatic.
• Noise is frequent while
using the PS.
• Conversations
disconnect while using
the PS.
• Call handover is not
working while using the
PS.
• PS is out of CS coverage
area.
• Locate the CS properly (refer to "2.7.5
Site Survey" ).
• PS stays out of service
when the CS status is
changed from Out of
Service to In Service. • It may take about 20 s
for CS to start up after
the status has been
changed to In Service. • Wait until the CS starts up.