Panasonic KX-PRS120AZ Operating Instructions Manual Download Page 49 | Manualshive

Page: 49 / 56

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Problem

Cause/solution

Noise is heard, sound cuts
in and out.

R

You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.

R

Move closer to the base unit.

R

If you use a DSL/ADSL service, we recommend connecting a
filter (contact your DSL/ADSL service provider) to the
telephone line between the base unit and the telephone line
socket. Contact your DSL/ADSL provider for details. (for
Australia)

R

If you use a DSL/ADSL (JetStream) service, we recommend
that you contact your DSL/ADSL service provider to have a
DSL/ADSL Splitter installed. We do not recommend the use of
generic DSL/ADSL filters. Contact your DSL/ADSL service
provider for details. (for New Zealand)

Sound quality seems to be
getting worse.

R

You have registered a handset that is not recommended
(page 4). The clearest sound quality is only possible by
registering the recommended handset.

The handset does not ring.

R

The ringer volume is turned off. Adjust ringer volume (page 14,
23).

R

Night mode is turned on. Turn it off (page 28).

I cannot make a call.

R

If you are using a BT double adaptor to connect the unit,
remove the adaptor and connect the unit to the phone wall
socket directly. If the unit operates properly, check or replace
the adaptor. (for New Zealand)

R

You dialled a call restricted number (page 31).

R

The key lock feature is turned on. Turn it off (page 16).

R

The unit is not designed to be used with rotary/pulse dialling
services.

49

Useful Information

PRS120AZ(en)_0724_ver012.pdf 49

PRS120AZ(en)_0724_ver012.pdf 49

2013/07/24 11:29:11

2013/07/24 11:29:11

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Summary of Contents for KX-PRS120AZ

Page 1: ...e read these operating instructions before using the unit and save them for future reference To use this unit in your country first change the unit s region setting to match your country page 31 Please access our online customer survey http panasonic net pcc tel q PRS120AZ en _0724_ver012 pdf 1 PRS120AZ en _0724_ver012 pdf 1 2013 07 24 11 29 08 2013 07 24 11 29 08 ...

Page 2: ...rogramming Menu list 21 Alarm 27 Night mode 27 Incoming call barring 28 Baby monitor 29 Other programming 31 Registering a unit 33 Caller ID Service Using Caller ID service 35 Caller list 36 Answering System Answering system 37 Turning the answering system on off 37 Greeting message 37 Listening to messages 38 Advanced new message alerting features 39 Remote operation 40 Answering system settings ...

Page 3: ...or each handset DECT repeater KX A405AL Key finder KX TGA20AZ 2 1 Replacement batteries may have a different capacity from that of the supplied batteries 2 By registering the key finder 4 max to a Panasonic Digital Cordless Phone and attaching it to an easy to lose item in advance you can locate and find the mislaid item to which the key finder is attached Please visit our Web site http panasonic ...

Page 4: ...our phone system by registering optional handsets 6 max to a single base unit R Optional handsets may be a different colour from that of the supplied handsets 4 Introduction PRS120AZ en _0724_ver012 pdf 4 PRS120AZ en _0724_ver012 pdf 4 2013 07 24 11 29 08 2013 07 24 11 29 08 ...

Page 5: ...C adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects R It is advised not to use the equipment at a refuelling point Users are reminded to observe restrictions on the use of radio equipment in fuel depots chemical plants or where blasting operations are in progress Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid ...

Page 6: ...lity of lightning damage when you know that a thunderstorm is coming we recommend that you Unplug the telephone line cord from the phone socket Unplug the AC adaptor from the AC power outlet R No 000 for Australia 111 for New Zealand and or other calls can be made from this device during a mains power failure R The earpiece on the handset is magnetised and may retain small metallic objects Importa...

Page 7: ... window or near a window R Coverage and voice quality depends on the local environmental conditions R If the reception for a base unit location is not satisfactory move the base unit to another location for better reception Environment R Keep the product away from electrical noise generating devices such as fluorescent lamps and motors R The product should be kept free from excessive smoke dust hi...

Page 8: ...in the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal Specifications R Standard GAP Generic Access Profile R Frequency range 1 88 GHz to 1 90 GHz R RF transmission power Approx 10 mW average power per channel R Power source 220 240 V AC 50 60 Hz R Power consumption Base unit Standby Approx 0 6 W Maximum A...

Page 9: ...PNLV226AL R Use only the supplied telephone line cord 1 4 7 6 3 2 5 Battery installation R USE ONLY rechargeable Ni MH batteries AAA R03 size A R Do NOT use Alkaline Manganese Ni Cd batteries R Confirm correct polarities 1 R Follow the directions on the display to set up the unit Battery charging Charge for about 7 hours R Confirm Charging is displayed A R When the batteries are fully charged Full...

Page 10: ... recommend using the Panasonic rechargeable batteries noted on page 3 6 Note for battery charging R It is normal for the handset to feel warm during charging R Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is exposed to grease dust...

Page 11: ...ng M N Charge contacts Display icons Handset display items Item Meaning Range status The more bars visible the closer the handset is to the base unit Out of base unit range Paging intercom mode Z Speakerphone is on page 14 The line is in use R When flashing slowly The call is put on hold R When flashing rapidly An incoming call is now being received Missed call 1 page 35 The base unit transmission...

Page 12: ...f Press M N for about 2 seconds Language setting Display language 1 MMenuN right soft key 110 2 MbN Select your desired language a MOKN 3 M N Date and time 1 MMenuN right soft key 101 2 Enter the current date month and year a MOKN Example 15 July 2013 15 07 13 R You can select the date format by pressing dd mm yy date month year yy mm dd 3 Enter the current hour and minute Example 9 30 09 30 R You...

Page 13: ... handset display instead of When the one touch eco mode is off Normal is temporarily displayed and goes off from the handset display Note R When there is another cordless phone nearby and it is in use the base unit transmission power may not be reduced R Activating one touch eco mode reduces the range of the base unit in standby mode R If you set the DECT repeater mode to On page 34 One touch eco ...

Page 14: ... long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 19 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 a MDN Pause 2 Dial the phone number a M N Note R A 3 second pause is inserted each time MDN Pause is pressed Answering calls 1 Lift the handset and press M N or MZN when the unit rin...

Page 15: ... party that the conversation is to be recorded In case you record without informing the other party it will cause the infringement of privacy and civil liability 1 Press MMenuN during an outside call 2 MbN Record Call a MOKN R A beep is heard and recording starts R A beep sounds every 15 seconds and can be heard by the other party 3 To stop recording press MStopN Note R To listen to the recorded c...

Page 16: ... continue the conversation with the outside caller Intercom Intercom calls can be made between handsets in the same radio cell Note R When paging the handset the paged handset beeps for 1 minute R If you receive an outside call while talking on the intercom you hear 2 tones To answer the call press M N then press M N Making an intercom call 1 MMenuN right soft key a MIntercomN 2 MbN Select the des...

Page 17: ...right soft key for about 3 seconds Note R Calls to emergency numbers cannot be made until key lock is turned off 17 Making Answering Calls PRS120AZ en _0724_ver012 pdf 17 PRS120AZ en _0724_ver012 pdf 17 2013 07 24 11 29 09 2013 07 24 11 29 09 ...

Page 18: ...his is unacceptable dial only the 7 digit local number Do not dial the 0 prefix or the area code Storing a redial list number to the phonebook 1 MTN 2 MbN Select the desired phone number a MDetailN a MSaveN 3 To store the name continue from step 3 Editing entries page 19 Storing caller information to the phonebook 1 M N 2 MbN Select the desired entry a MDetailN a MMenuN 3 MbN Save CID a MOKN 4 MbN...

Page 19: ...t the desired category a MOKN 5 MSaveN a M N Erasing entries Erasing an entry 1 Find the desired entry page 19 a MMenuN 2 MbN Erase a MOKN 3 MbN Yes a MOKN a M N Erasing all entries 1 MWN a MMenuN 2 MbN Erase All a MOKN 3 MbN Yes a MOKN 4 MbN Yes a MOKN a M N Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call This feature can be used for example to di...

Page 20: ... Note R If you edit a phonebook entry which is assigned to a speed dial key the edited entry does not transfer to the speed dial key Editing an entry 1 Press and hold the desired speed dial key 1 to 9 a MMenuN 2 MbN Edit a MOKN 3 Edit the name if necessary a MOKN 4 Edit the phone number if necessary a MOKN 2 times a M N Erasing an entry 1 Press and hold the desired speed dial key 1 to 9 a MMenuN 2...

Page 21: ...ration press M N R In the following table indicates the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display the menu tree and direct command code table Main menu Caller List Operation Code Viewing the caller list 213 36 Main menu Answer System Sub menu 1 Sub menu 2 Settings Code Message List 329 38...

Page 22: ...Screening 1 On 0 Off 310 41 Answer On 1 327 37 Answer Off 1 328 37 Main menu Ringer Setup Sub menu 1 Sub menu 2 Settings Code Ringer Volume 0 6 Off 6 6 160 Ringtone 3 Ringtone 1 161 Night Mode On Off 1 On 0 Off 238 28 Start End 23 00 06 00 237 28 Ring Delay 1 30 sec 2 60 sec 3 90 sec 4 120 sec 0 No Ringing 239 28 Select Category 1 9 Category 1 9 241 28 First Ring 1 4 1 On 0 Off 173 Main menu Inter...

Page 23: ... Night Mode On Off 1 On 0 Off 238 28 Night Mode Start End 23 00 06 00 237 28 Night Mode Ring Delay 1 30 sec 2 60 sec 3 90 sec 4 120 sec 0 No Ringing 239 28 Night Mode Select Category 1 9 Category 1 9 241 28 First Ring 1 4 1 On 0 Off 173 Time Settings Set Date Time 1 101 12 Memo Alarm 1 5 Alarm1 5 1 Once 2 Daily 3 Weekly 0 Off 720 27 Time Adjustment 1 5 1 Caller ID 0 Manual 226 Handset Name 104 31 ...

Page 24: ...ial 261 19 Eco Setup Transmission Power 1 1 Normal 2 Low 725 13 Display Setup Wallpaper Wallpaper1 181 Clock 10 1 Analogue Small 2 Analogue Large 3 Digital Large 4 Digital Small 0 Off 198 Display Colour 1 Colour1 2 Colour2 182 Display Mode 11 1 Multi Items 0 Single Item 192 Key Backlight 1 On 0 Off 276 LCD in charging 12 LCD backlight 1 On 0 Off 191 Contrast Display contrast 1 6 Contrast 1 6 Contr...

Page 25: ...ode 1 16 1 On 0 Off 194 Base Unit PIN 1 0000 132 31 DECT Repeater 1 1 On 0 Off 138 34 Register Register H set 130 33 Cancel Register 2 131 33 Country 1 1 Australia 2 NewZealand 136 31 Select Base Auto 137 33 Cancel Base 2 139 33 Language Display English 110 12 Main menu Baby Monitor Sub menu 1 Sub menu 2 Settings Code On Off 1 On 0 Off 268 29 Sensitivity Level 1 Low 2 Middle 3 High 269 30 25 Progr...

Page 26: ...ler ID To turn this feature off select Manual Caller ID subscribers only To use this feature set the date and time first page 12 6 This setting is available when you have the key finder KX TGA20AZ Read the installation manual for more information on the key finder 7 For models with supplied key finders the display shows 1 Finder1 8 If you register 2 or more key finders 9 If you have 2 or more key ...

Page 27: ...rm sounds once at the set time Daily An alarm sounds daily at the set time Go to step 5 Weekly Alarm sounds weekly at the set time s 4 Proceed with the operation according to your selection in step 3 n Once Enter the desired date and month a MOKN n Weekly MbN Select the desired day of the week and press M N a MOKN 5 Set the desired time a MOKN 6 Enter a text memo 30 characters max a MOKN 7 MbN Sel...

Page 28: ...o 9 R is displayed next to the selected category numbers R To cancel a selected category press the same dial key again disappears 3 MOKN a M N Incoming call barring This feature allows the unit to reject calls from specified phone numbers that you do not want to answer such as junk calls When a call is received the unit does not ring while the caller is being identified If the phone number matches...

Page 29: ...ving the monitored handset on the base unit or charger R The monitored handset never rings during the monitoring mode Setting the baby monitor Perform the setting operation with the handset to be monitored for example the handset placed in a baby s room To monitor with a handset The internal baby monitor feature is only available between handsets in the same radio cell 1 MMenuN right soft key 268 ...

Page 30: ...or Increase or decrease the sensitivity to adjust the sound level needed to trigger the baby monitor feature R This feature cannot be set during a monitoring call 1 Press MMenuN on the handset being monitored 2 MbN Sensitivity Level a MOKN 3 MbN Select the desired setting a MOKN a M N Answering the baby monitor n When monitoring with a handset Press M N to answer calls If you want to respond from ...

Page 31: ...and Call restriction You can restrict selected handsets from dialling certain numbers You can assign up to 6 phone numbers to be restricted and select which handsets are to be restricted Storing area codes here prevents the restricted handsets from dialling any phone number in that area code 1 MMenuN right soft key 256 2 Enter the base unit PIN default 0000 R If you forget your PIN contact an auth...

Page 32: ...ndset on the base unit or charger R When the handset is in use the alarm will not sound until the handset is in standby mode Viewing entries 1 MMenuN right soft key a a MOKN 2 To see the entries on the selected date press MOKN To see the schedule list press MListN R You can see detailed information about the schedule by pressing MMenuN a MbN Detail a MOKN Editing an entry 1 MMenuN right soft key a...

Page 33: ...or about 5 seconds R If all registered handsets start ringing press M N again to stop then repeat this step 4 Handset MOKN a Wait until Base PIN is displayed a Enter the base unit PIN default 0000 a MOKN R If you forget your PIN contact an authorised service centre Selecting a base unit When Auto is selected the handset automatically uses any available base unit it is registered to When a specific...

Page 34: ...8 2 MbN Select the desired setting a MOKN a M N Registering the DECT repeater KX A405AL to the base unit Note R Please use a DECT repeater that has not yet been registered to another unit If the DECT repeater is registered to another unit deregister it first referring to the Installation Guide for the DECT repeater 1 Base unit Press and hold M N for about 5 seconds 2 DECT repeater Connect the AC a...

Page 35: ... cannot receive caller information the following is displayed Out of Area The caller dials from an area which does not provide a Caller ID service Private Caller The caller requests not to send caller information R If the unit is connected to a PBX system caller information may not be properly received Contact your PBX supplier Missed calls If a call is not answered the unit treats it as a missed ...

Page 36: ...for details and availability of this service in your area Caller list Important R Make sure the unit s date and time setting is correct page 12 Viewing the caller list and calling back 1 M N 2 Press MCN to search from the most recent call or press MDN to search from the oldest call R You can see the detailed information about the caller by pressing MDetailN when in multiple display mode 3 To call ...

Page 37: ...MMenuN right soft key 327 To turn off MMenuN right soft key 328 2 M N Note R When the answering system is turned on is displayed next to the battery icon Greeting message When the unit answers a call a greeting message is played to callers You can use either your own greeting message a pre recorded greeting message Recording your greeting message 1 MMenuN right soft key 302 2 MbN Yes a MOKN 3 Afte...

Page 38: ...just the receiver or speaker volume during playback 1 or MFN Repeat message during playback 1 2 or MEN Skip message during playback 2 3 Enter the Settings menu 4 Play new messages 5 Play all messages 6 Play greeting message 76 Record greeting message 8 Turn answering system on MMenuN Pause message 3 9 or MStopN Stop recording Stop playback 0 Turn answering system off 4 4 Erase currently playing me...

Page 39: ... the desired setting a MOKN a M N New message alert by a call This feature allows you to receive a notification by phone when new messages are recorded The base unit calls a phone number you specify You can then operate the answering system remotely to listen to the new message To use this feature you must store a phone number to which the unit makes the call to turn on the new message alert setti...

Page 40: ...vate or Inactivate a MOKN a M N Listening to messages After you answer the new message alert you can listen to the messages as follows n When the remote access code is set to Inactivate Press 4 to play the new message during the announcement n When the remote access code is set to Activate 1 Enter the remote access code page 40 during the announcement 2 Press 4 to play the new message Note R Withi...

Page 41: ...essages 5 Play all messages Key Operation 6 Play greeting message 7 Record greeting message 9 Stop recording Stop playback 0 Turn answering system off 4 Erase currently playing message 5 Erase all messages 6 Reset to a pre recorded greeting message during greeting message playback End remote operation or hang up 1 If pressed within the first 5 seconds of a message the previous message is played Tu...

Page 42: ...porarily Alternatively you can leave this service connected and change the Number of Rings to a shorter duration on your unit so your unit s answering machine can pick up the call prior to the voice mail provided by your service provider telephone company For Telecom Call Minder or TelstraClear Message Mailbox service subscribers for New Zealand To receive Call Minder or Message Mailbox messages a...

Page 43: ...ge 42 Note R When you select Greeting Only If you do not record your own message the unit will play the pre recorded greeting only message asking callers to call again later If you use your own message record the greeting only message asking callers to call again later page 37 43 Answering System PRS120AZ en _0724_ver012 pdf 43 PRS120AZ en _0724_ver012 pdf 43 2013 07 24 11 29 10 2013 07 24 11 29 1...

Page 44: ...m page 37 For details see page 42 Character entry The dial keys are used to enter characters and numbers Each dial key has multiple characters assigned to it The characters that can be entered depend on the character entry mode page 44 Press MFN or MEN to move the cursor left or right Press dial keys to enter characters and numbers Press MCN to erase the character or number highlighted by the curs...

Page 45: ...eek character table z y 1 2 3 4 5 6 7 8 9 Extended 1 character table z y 1 2 3 4 5 6 7 8 9 R The following are used for both uppercase and lowercase Extended 2 character table 45 Useful Information PRS120AZ en _0724_ver012 pdf 45 PRS120AZ en _0724_ver012 pdf 45 2013 07 24 11 29 10 2013 07 24 11 29 10 ...

Page 46: ...y Full R The phonebook memory is full Erase unwanted entries page 19 R Message memory is full Erase unwanted messages page 38 R The call barred list memory is full Erase unwanted entries page 29 R The schedule alarm memory is full Erase unwanted entries page 32 R The maximum number of base units 4 is already registered to the handset Cancel unused base unit registrations from the handset page 33 U...

Page 47: ...when on a call pressing M N at all other times R LCD in charging is set to Off while on charge Change the setting page 24 R The handset is not turned on Turn the power on page 12 I cannot hear a dial tone R Make sure that you are using the supplied telephone line cord Your old telephone line cord may have a different wiring configuration R The base unit s AC adaptor or telephone line cord is not c...

Page 48: ...ntered the wrong PIN If you forget your PIN contact an authorised service centre Battery recharge Problem Cause solution The handset beeps and or flashes R Battery charge is low Fully charge the batteries page 9 I fully charged the batteries but still flashes or the operating time seems to be shorter R Clean the battery ends and the charge contacts with a dry cloth and charge again R It is time to...

Page 49: ... ADSL service provider for details for New Zealand Sound quality seems to be getting worse R You have registered a handset that is not recommended page 4 The clearest sound quality is only possible by registering the recommended handset The handset does not ring R The ringer volume is turned off Adjust ringer volume page 14 23 R Night mode is turned on Turn it off page 28 I cannot make a call R If...

Page 50: ...rmation is slow to display R Depending on your service provider telephone company the unit may display the caller s information at the 2nd ring or later Set the first ring to Off page 23 R Move closer to the base unit Time on the unit has shifted R Incorrect time information from incoming Caller ID changes the time Set the time adjustment to Manual off page 23 Answering system Problem Cause soluti...

Page 51: ...rd from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact an authorised service centre Caution R To avoid permanent damage do not use a microwave oven to speed up the drying...

Page 52: ... DOES NOT AFFECT YOUR LEGAL 1 Pick up and delivery 2 Batteries 3 Repairs when the product has not been used in accordance with the Operating Instructions Manual or has been modified 4 Normal maintenance and cleaning as required in the product s Operating Instructions Manual 5 Service calls to a Correct the set up of the product b Instruct you how to use the product c Replace fuses or correct your ...

Page 53: ...ls 16 Control type 11 D Date and time 12 DECT repeater 34 Direct command code 21 Display Clock 24 Colour 24 Contrast 24 Display mode 24 Language 12 LCD backlight 24 Wallpaper 24 E Eco mode 13 Equalizer 15 Error messages 46 F First ring 23 H Handset Deregistration 33 Name 31 Registration 33 Hold 14 I Incoming call barring 28 Intercom 16 K Key finder 24 26 Key lock 16 Keytones 25 M Making calls 14 M...

Page 54: ...54 Notes PRS120AZ en _0724_ver012 pdf 54 PRS120AZ en _0724_ver012 pdf 54 2013 07 24 11 29 11 2013 07 24 11 29 11 ...

Page 55: ...55 Notes PRS120AZ en _0724_ver012 pdf 55 PRS120AZ en _0724_ver012 pdf 55 2013 07 24 11 29 11 2013 07 24 11 29 11 ...

Page 56: ...u For New Zealand Customer Care Centre Tel No 09 272 0178 or website www panasonic co nz Sales Department 1 Innovation Road Macquarie Park NSW 2113 Australia Sales Department 350 Te Irirangi Drive East Tamaki Private Bag 14911 Panmure Auckland New Zealand Phone 09 272 0100 Fax 09 272 0137 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Panasonic System Networks Co Ltd 2013 PNQX6042ZA PNQX6...

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