Panasonic KX-NS500, Sales Manual

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Improved Work Efficiency
Call Centre Solution
-NAS Supported-
Features and Benefits
Supervisors can use the backup data to
understand problems or opportunities relating
to customer service.
NAS Server
KX-NS500
Customer
Listen
Record conversation
Save the voice data
40
Recommended for:
Companies that often have the need to listen
to the content of conversations again
Companies that want to improve the
customer handling of agents
Companies that want to share information
between agents
Supervisor
Since the KX-NS500 supports connecting with NAS (Network Attached Storage), it can make a backup of voice data to NAS
to enable supervisors to listen to the saved data when required.