2.30.2 Outgoing Message (OGM)
Description
An extension assigned as the manager (manager extension) can record outgoing messages (OGMs) for the
following features:
Feature
Usage & Reference
Direct Inward System Access
(DISA)
When a call arrives on a DISA line, the caller will hear a message.
®
2.16.1 Direct Inward System Access (DISA)
Queuing Feature
If assigned in the Queuing Time Table of the incoming call distribution
group, any caller who is waiting in a queue will hear a message.
®
Timed Reminder
When answering the Timed Reminder Alarm, the user will hear a
message.
®
Conditions
•
Hardware Requirement
–
If no DSP card is installed:
There are 2 channels for both the OGM feature and the SVM feature. If 2 channels are in use by the
OGM feature or SVM feature, an OGM cannot be recorded or played back. A total of 64 messages
(total approximately 20 minutes) can be saved for OGM.
–
If an optional DSP card is installed:
There are 64 channels reserved for the OGM feature. A total of 64 messages (total approximately 20
minutes) can be saved for OGM.
VoIP-DSP Card
Available Channels
for OGM
Max. Number of OGM
Message
Total recording time
Not Installed
2
64
approximately 20 minutes
Installed
64
64
approximately 20 minutes
–
Even if you recorded OGMs when no DSP card was installed, recorded OGMs can still be used after
installing a DSP card in the PBX.
•
DSP Resource Usage
Playing back an OGM requires a certain number of DSP resources. If all DSP resources are in use, this
operation cannot be performed. To ensure a minimum level of performance, DSP resources can be
reserved for OGM playback. (
®
•
There is no limit to the length of an individual message, but the maximum recording time (all messages
combined) is approximately 20 minutes.
•
The same message can also be played simultaneously to multiple callers.
•
Recording Methods
a.
Record voice messages through the extension telephone
b.
Transfer prerecorded voice messages from external sound source into the PBX via an external music
port.
•
After recording messages, a manager extension can also play them back for confirmation.
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Feature Guide
2.30.2 Outgoing Message (OGM)
Summary of Contents for KX-NS300
Page 14: ...14 Feature Guide Table of Contents ...
Page 15: ...Section 1 For Your Safety Feature Guide 15 ...
Page 18: ...18 Feature Guide 1 1 1 For Your Safety ...
Page 19: ...Section 2 Call Handling Features Feature Guide 19 ...
Page 107: ...User Manual References 1 2 1 Basic Calling Feature Guide 107 2 5 4 Trunk Call Features ...
Page 193: ...User Manual References 1 4 2 Holding a Call Feature Guide 193 2 13 1 Call Hold ...
Page 324: ...324 Feature Guide 2 30 2 Outgoing Message OGM ...
Page 325: ...Section 3 Unified Messaging System Feature Guide 325 ...
Page 375: ...Section 4 Network Features Feature Guide 375 ...
Page 464: ...464 Feature Guide 4 3 6 Network ICD Group ...
Page 465: ...Section 5 System Configuration and Administration Features Feature Guide 465 ...
Page 560: ...560 Feature Guide 5 6 7 PING Confirmation ...
Page 561: ...Section 6 Appendix Feature Guide 561 ...
Page 578: ...578 Feature Guide 6 5 2 PFMPR Software File Version 004 2xxxx ...
Page 579: ...Feature Guide 579 Notes ...