Panasonic KX-NCP500, Operating Manual

Page: 104 / 230

The following chart shows the flow of supervisory displays and access operations:
Initial Display
Incoming Call
Queue Monitor
"
SPRVS
"
"
EXIT
"
"
EXIT
"
"
LOG
"
"
EXIT
"
739
ICD Group
extension
no.
Call Log History
Since JAN.29 09:10AM
Total Calls : 00996
Overflow Calls : 00131
Lost Calls : 00039
Average Waiting : 01'06
EXIT CLEAR
JAN.31 08:10AM FRI
601:Sales Section
Waiting Calls Now: 00006
Max. Waiting Time: 02'18
EXIT
Log-in/Log-out Monitor
With
The lights of DSS buttons for the ICD group members
indicate their Log-in/Log-out status as follows:
OFF : Out of the ICD group.
Green on : Log-in mode (ready to answer calls).
Flashing green : Log-in mode (not ready to answer calls).
Red on : Log-out mode.
JAN.31 08:10AM FRI
601:Sales Section
Waiting Calls Now: 00006
Max. Waiting Time: 02'18
EXIT
LOG SPRVS
--- Date and time
--- Floating extension number/name of ICD group
--- The number of queued calls
--- The longest queuing time
--- Monitoring starting date and time
--- Total number of incoming calls
--- Total number of overflowed calls
--- The number of lost calls
--- Average queuing time
JAN.31 08:10AM FRI
PROG INFO RING MENU
•
For information about other ICD group features, refer to "1.3.36 ICD GROUP FEATURES".
104 Operating Manual Document Version 2010-08
1.3.42 ICD Group Features—Supervisory