10. Help
63
10.3.6 Using an answering machine (KX-MB771 only)
10.3.7 If a power failure occurs
L
The unit will not function.
L
If any documents are stored in the memory (i.e. during copy, PC printing), they will be lost.
KX-MB771 only:
L
The unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements
should be made for access to emergency services.
L
Fax transmission and reception will be interrupted.
L
Documents during fax transmission or fax reception will be lost.
L
When power is restored, a power down report will be printed out stating which fax items in the memory have been
erased.
The other party complains
they only hear a fax tone and
cannot talk.
L
FAX ONLY mode is set. Tell the other party the number is only used for
faxes.
The
{
REDIAL
}
or
{
PAUSE
}
button does not function
properly.
L
If this button is pressed during dialling, a pause will be inserted. If pressed
immediately after a dial tone is obtained, the last number dialled will be
redialled.
I cannot receive a fax
document on the computer.
L
Make sure the following features are set beforehand.
–
PC fax reception (feature #442 on page 51)
Problem
Cause & Solution
I cannot receive documents
automatically.
L
Your greeting message on the answering machine is too long. Shorten the
message. Record a message up to 10 seconds long.
L
The answering machine rings too many times. Set to 1 or 2 rings.
I cannot receive voice
messages.
L
Check if the answering machine is turned ON and connected to the unit
properly (page 41).
L
Set the number of rings on the answering machine to 1 or 2.
I pressed the remote access
code to access the answering
machine remotely, but the line
was disconnected.
L
The code may include “#” which is used for certain features provided by
telephone companies. Change the code on the answering machine to
another number which does not include “#”.
Callers complain that they
cannot send a document.
L
There is no room left in memory of your answering machine to record voice
messages. See the operating instructions of the answering machine and
erase unnecessary messages.
L
You set the answering machine to only give a greeting message.
Problem
Cause & Solution
MB261_771E-PFQX2753ZA-OI-en.book Page 63 Monday, June 25, 2007 2:47 PM
Summary of Contents for KX-MB261E
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