Panasonic KX-HTS824 User Manual Download

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Feature Manual

Hybrid IP-PBX

Model No.

KX-HTS824

KX-HTS32

Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
In particular, be sure to read "1.1.1 For Your Safety" before using this product.

KX-HTS Series: PJMPR Software File Version 001.10000 or later

Manuals and supporting information are provided on the Panasonic Web site at:
http://www.panasonic.net/pcc/support/pbx

Summary of Contents for KX-HTS824

Page 1: ...carefully before using this product and save this manual for future use In particular be sure to read 1 1 1 For Your Safety before using this product KX HTS Series PJMPR Software File Version 001 100...

Page 2: ...be found in the Web site as below http www panasonic net pcc support pbx Functional Limitation Depending on the PBX s software version some features may not function For details about which versions...

Page 3: ...le depending on the country or area In this manual the suffix of each model number e g KX HTS824SX is omitted unless necessary This PBX supports SIP Session Initiation Protocol phones However some PBX...

Page 4: ...Introduction 4 Feature Manual...

Page 5: ...DIL Direct In Line DISA Direct Inward System Access DN Directory Number DND Do Not Disturb DSCP DS Code Point This word is used in the Programming Item List DSS Direct Station Selection DTMF Dual Tone...

Page 6: ...List of Abbreviations 6 Feature Manual...

Page 7: ...PC Signal Detection 37 3 2 Making Call Features 38 3 2 1 Emergency Call 38 3 2 2 Line Access Automatic 38 3 2 3 Line Access Trunk Line Group 39 3 2 4 Line Access Trunk Line 39 3 2 5 Calling Line Ident...

Page 8: ...11 2 Door Open 61 3 12 Other Features 62 3 12 1 Time Service 62 3 12 2 CDR Call Detail Record 62 3 12 3 E mail Notification Features 66 3 12 4 Outgoing Message OGM 66 4 Flexible Button Features 69 4...

Page 9: ...Section 1 For Your Safety Feature Manual 9...

Page 10: ...ral equipment to recognize the new codes as they are established will restrict the customer and users of the PBX from gaining access to the network and to these codes KEEP THE SOFTWARE UP TO DATE WITH...

Page 11: ...ler password as soon as the PBX system is installed at the site 4 Change the passwords periodically 5 It is strongly recommended that passwords of 16 numbers or characters be used for maximum protecti...

Page 12: ...1 1 1 For Your Safety 12 Feature Manual...

Page 13: ...Section 2 Feature Number Lists Feature Manual 13...

Page 14: ...1 Toll Restriction TRS 3 4 3 Account Code Entry Extension Dial Lock Set Cancel 77 0 Cancel Extension PIN 1 3 4 5 Extension Dial Lock 1 Set FWD DND Set Cancel 710 0 FWD DND OFF 3 1 9 Call Forwarding F...

Page 15: ...all Pickup Directed Call Pickup 41 Extension number Extension number 2 digits 3 1 8 Call Pickup Call Park 1 7 0 0 3 7 2 Call Park Call Park Retrieve 7 0 1 2 4 Park Area Number 3 7 2 Call Park Door Ope...

Page 16: ...nch Confirm the current Time Service Door Open 55 Doorphone Port No 3 11 2 Door Open System Setting Trunk Attribution System PIN 1 400 Trunk line number N Note N 0 No Connect N 1 Analog Programming It...

Page 17: ...PIL Reference 2 3 1 PBX Configuration 2 1 Extension Port 2 4 PBX Configuration 3 Trunk 3 Network Configuration 4 2 Maintenance 1 Management 2 1 2 Programming by Dial for Manager Feature Manual 17...

Page 18: ...2 1 2 Programming by Dial for Manager 18 Feature Manual...

Page 19: ...Section 3 Call Control Features Feature Manual 19...

Page 20: ...11 digits 1 value removed from International Example Minimum Caller ID Digits International 12 Added Number International 001 Before modification 81 50 1234 5678 After modification 00181 50 1234 5678...

Page 21: ...en Disconnect is set incoming calls will be disconnected Refer to 3 3 1 System Speed Dial Searching for the caller name If System Speed Dialing is searched for the modified number and the caller name...

Page 22: ...notified Call the set extension number Caller number notified DDI DIL incoming calls Caller number and name notified DDI DIL incoming calls Caller number notified or not notified Name setting has not...

Page 23: ...e not programmed Refer to 3 1 2 Direct Inward Dialing DID Direct Dialing In DDI PIL Reference 2 4 4 PBX Configuration 3 4 Trunk Caller ID Modify Block 2 6 PBX Configuration 5 System Speed Dialing 3 1...

Page 24: ...programmed DIL will operate The call will be disconnected when DIL settings are not programmed Refer to 3 1 3 Direct In Line DIL PIL Reference 2 4 3 PBX Configuration 3 3 Trunk DDI 3 1 3 Direct In Li...

Page 25: ...number assigned to each DISA message The caller can have direct access to features such as Placing an intercom call to an extension or any floating extensions e g Extension group Calling an outside p...

Page 26: ...stination The call is disconnected No Dial Destination is set to the incoming call destination The condition of incoming call destination Extension or Extension Group Busy DISA Delayed Answer Time exp...

Page 27: ...can be used to detect the end of the call The following three types of tone detection can be enabled for each trunk port to disconnect a trunk to trunk call via DISA DISA Tone Detection Silence DISA T...

Page 28: ...and automatically transfer fax calls to preprogrammed destinations When a call arrives on a DISA line an OGM is played At the same time the PBX begins fax signal detection If a fax signal is detected...

Page 29: ...tion The name in the caller information uses the character code IA5 Through Web Maintenance Console the Installer can set whether each SLT receives the caller information For all extensions Conditions...

Page 30: ...Also an extension user can answer a call to an extension in the own extension group ringing by entering the Group Call Pickup feature number and Refer to 2 1 1 Feature Number Lists for User Conditions...

Page 31: ...sible when the FWD setting is OFF and an incoming call is received from an analog trunk For more information refer to 2 3 2 PBX Configuration 2 2 Extension Phone FWD DND FWD No Answer Time in the Prog...

Page 32: ...ilure Extension line busy fault etc 2 FWD Busy or FWD Busy NA settings valid FWD NA or FWD Busy NA settings valid Success Continue incoming call Call start Transfer recall to the person who made trans...

Page 33: ...usy Mode disconnect or transfer to other DISA incoming call Invalid Invalid Success Valid Valid Valid Invalid Incoming call from analog trunk Invalid Incoming call from not analog trunk No Incoming ca...

Page 34: ...e Mail Other A call received at an extension via Extension Group cannot be forwarded A call received by Hold Recall Transfer Recall cannot be forwarded A call received from a doorphone cannot be forwa...

Page 35: ...ote DND operations can only be used for incoming calls including via DISA from SIP trunks or extensions DND settings are not applied to incoming calls by Hold Recall DND settings are not applied to in...

Page 36: ...lected in the Web Maintenance Console Distribution method Description Ring group All extensions in the Extension Group ring simultaneously Note If all extensions in the extension group are busy the ca...

Page 37: ...kup and Paging feature Reference 3 1 8 Call Pickup 3 10 1 Paging PIL Reference 2 3 4 PBX Configuration 2 4 Extension Extension Group 3 1 13 Calling Party Control CPC Signal Detection Description The C...

Page 38: ...ference 2 5 4 PBX Configuration 4 4 TRS ARS Emergency Dial Emergency Dial 3 2 2 Line Access Automatic Description An extension user can select an idle outside CO line automatically by dialing the Idle...

Page 39: ...the Trunk Line Group Access number and a trunk line group number Operation Dial the Trunk Group Access number specify a trunk group number to seize a trunk and then dial the number to be called Refer...

Page 40: ...s well When a CLIP number is not set for a calling extension the Subscriber Number for each SIP Carrier will be notified Conditions Conditions Note When executing Walking COS a CLIP set for the extens...

Page 41: ...eing made to the called extension Busy tone Indicates the called extension is busy Indicates the dialed extension number is invalid When a call is received at an extension the extension number and nam...

Page 42: ...n a call is started with an extension using the following features 3 2 6 Intercom Calling 3 2 7 Redial 3 1 9 Call Forwarding FWD 3 1 12 Extension Group Call 3 3 1 System Speed Dial 3 6 1 Call Waiting...

Page 43: ...umber as the dialing destination of System Speed Dialing Refer to 3 3 2 Quick Dial It is not possible to call a phone number which is set as Disconnect in CLI destination by using System Speed Dial Po...

Page 44: ...vailable Each levels are used to restrict calls Leading Digits table In the Leading Digits table the installer can set the leading digits to be restricted for each TRS level An outgoing trunk call mad...

Page 45: ...lied The restriction level set for Day for the extension that is set to Fwd is applied The restriction level for Speed Dialing set for an extension specified by Walking COS or an Account code is appli...

Page 46: ...PBX The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Keeping PINs secret b Selecting complex random PIN...

Page 47: ...e easily guessed c Changing account codes regularly An extension user can use Quick Dial System Speed Dial even when making a trunk call using an account code If the entered account code does not matc...

Page 48: ...tion Local Dial Lock Executes Dial Lock Local Dial Lock for the extension using a PIN for each extension It is possible to set individually for each user using the feature number By the user operates...

Page 49: ...eration or an Extension Dial Lock Cancel operation the call will be disconnected PIL Reference 2 3 1 PBX Configuration 2 1 Extension Port 2 3 2 PBX Configuration 2 2 Extension Phone 3 5 Automatic Rout...

Page 50: ...sent to the trunk using Trunk Group 1 Condition Conditions Note When an extension user specifies the trunk line group number to make a call to a trunk the specified trunk line group number must match...

Page 51: ...et to 8 default Up to 7 operations can perform simultaneously A user cannot perform the Placing the current call on hold operation during the following calls DISA Refer to 3 1 4 DISA Direct Inward Sys...

Page 52: ...s to hold more than one intercom call or outside CO line call with an extension Operation Call Park Perform Call Park using the following procedure Put the current call on Consultation Hold by executi...

Page 53: ...mplemented the called party will hear Music on Hold depending on settings Call Transfer Unscreened Refer to 3 8 2 Call Transfer Unscreened Call Transfer Blind Refer to 3 8 3 Call Transfer Blind Call S...

Page 54: ...Screened using the following procedure SLT Operation is as follows Hooking After that the original two party conversation will be restart Go on hook After that the operated extension will ring SIP ext...

Page 55: ...ll Transfer Unscreened using the following procedure SLT Hooking SIP extension Press the CANCEL button twice Transfer Recall If a transfer destination does not answer within a certain length of time t...

Page 56: ...all If Call Waiting is enabled Transfer Recall will operate Otherwise Transfer Recall will operate as soon as the forwarding extension goes becomes idle If there is no answer to the second call from t...

Page 57: ...will hear Music on hold MOH Refer to 3 7 3 Music on Hold PIL Reference 2 2 5 PBX Configuration 1 5 System Timers 2 3 1 PBX Configuration 2 1 Extension Port 3 8 4 Call Splitting Description A KX HDV s...

Page 58: ...ension operates as follows For SIP phone Going On hook Remaining two party conversation will be also finished 3 9 2 Meet me conference Description By calling a floating extension number set as a Confe...

Page 59: ...vice Paging will operate Conditions Conditions Note Only KX HDV series SIP phones can make a paging call Paging targets are the SIP extensions only Up to four extensions will be paged within the membe...

Page 60: ...oorphone call When pressing the call button on a doorphone a ring back tone is heard and an extension will be called Answer the call that rings at the incoming doorphone call destination set through W...

Page 61: ...n Only After calling a doorphone dial the Door Open feature number during a conversation Refer to 2 1 1 Feature Number Lists for User After the door is opened a confirmation tone will be heard The con...

Page 62: ...itch feature number and dial Refer to 2 1 2 Programming by Dial for Manager After a confirmation tone is heard the call will be disconnected Conditions Conditions Note The current time service mode ca...

Page 63: ...hat is used by the called party Outgoing trunk call Shows the trunk channel that is used by the caller The information recorded varies depending on the type of terminal or trunk For more information r...

Page 64: ...r 2 Authentication ID SIP carrier s Authentication ID Refer to 2 4 7 PBX Configuration 3 7 Trunk SIP Trunk Property in the Programming Item List qqqqqqqq is used as developer s information Example Whe...

Page 65: ...system CDR File Download A csv file can be downloaded from the Web Maintenance Console screen Conditions Conditions Note The PBX records all communications regarding extensions and trunks if CDR Recor...

Page 66: ...evel Major Minor A VM recording notification is sent with the recorded Voice Mail attached Refer to 5 4 Message Notification by E mail An e mail sent from the PBX is used exclusively for sending Even...

Page 67: ...extension a busy tone will be heard When other manager extensions are recording or playing back OGMs the OGM operation using the feature number will be disabled and a busy tone will be heard The reco...

Page 68: ...3 12 4 Outgoing Message OGM 68 Feature Manual...

Page 69: ...Section 4 Flexible Button Features Feature Manual 69...

Page 70: ...xtension is off hook SLT Red ON Other OFF The Specified extension is making a call Red ON The Specified extension is receiving a call Red flashing The specified extension is in a conversation Red ON P...

Page 71: ...a KX HDV series SIP phone except KX HDV100 For more information about this feature refer to the manual for your telephone Flexible buttons can be set for each user through Web Maintenance Console PIL...

Page 72: ...4 4 DN Key 72 Feature Manual...

Page 73: ...Section 5 Voice Mail Features Feature Manual 73...

Page 74: ...e head of the Extension Group Recording time Follows the extension setting registered at the head of the Extension Group The Number of mailboxes is 24 Maximum number of extensions A mailbox is attache...

Page 75: ...rom an extension to a VM floating extension the mailbox of the extension will answer and the extension user can operate the Voice Mail Menu below Playback recorded message Delete Reply Transfer to oth...

Page 76: ...emporary Greeting Description Are the greetings heard when a caller reaches a subscriber s mailbox Subscribers can record a personal greeting Operation Record Personal Greeting by the following proced...

Page 77: ...l Description Sends a voice message recorded to a mailbox as an e mail with the voice message attached to an e mail address set in advance Condition Conditions Note When the message is recorded to the...

Page 78: ...Note 78 Feature Manual...

Page 79: ...Note Feature Manual 79...

Page 80: ...sonic com Copyright This material is copyrighted by Panasonic System Networks Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the wr...

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