Panasonic KX-HCM230 Operating Instructions Manual Download Page 125

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Operating Instructions

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Summary of Contents for KX-HCM230

Page 1: ...tions Please read this manual before using and save this manual for future reference Network Camera Panasonic Network Camera Site http www panasonic com netcam for customers in the USA or Puerto Rico Model No KX HCM230 ...

Page 2: ...e Call 1 800 272 7033 Refer to the Panasonic Network Camera Site http www panasonic com netcam Network Camera Operating Instructions Getting Started AC Adaptor Flexible Stand Sunshade Setup CD ROM Rubber Cap Putties Self Bonding tape Connector Cover Screws Screws for Flexible Stand 1 pc 1 pc 1 pc 1 pc 1 pc 1 pc 1 pc 1 pc 1 set 4 pcs 1 pc 1 pc 5 pcs 3 pcs ...

Page 3: ...s and or other countries Microsoft Windows Windows NT MS DOS Hotmail and ActiveX are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Pentium is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and other countries Screen shots reprinted with permission from Microsoft Corporation All othe...

Page 4: ...devices including amplifiers that produce heat 8 Protect the AC adaptor cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the unit 9 Only use attachments accessories such as stands tripods and brackets specified by the manufacturer 10 Do not touch the unit or the AC adaptor during lightning storms 11 Unplug the unit when unused fo...

Page 5: ... Camera for Installation 20 2 4 Network Parameters 21 2 4 1 Preparing the Network Parameters for Network Camera 21 2 4 2 Setting IP Address of the PC in Type 4 Configuration Type 24 2 5 Proxy Server Setting 26 2 6 Simple Installation using the Setup CD ROM 28 2 7 Network Camera Access from the Internet 32 3 Network Camera Screen and Setup Window 35 3 1 Network Camera Flow Chart 36 3 2 Top Page 37 ...

Page 6: ... to Factory Default 90 4 Technical Guides 91 4 1 Network Camera Installation 92 4 1 1 Network Camera Cabling 93 4 1 2 Network Camera Mounting 96 4 2 Interfacing to the External I O 101 4 3 ASCII and ISO 8859 1 Character Table 103 4 4 Maintenance 105 5 Specifications and Troubleshooting 106 5 1 Network Camera Reset Procedure Default Settings 107 5 2 Default Settings List 108 5 3 Specifications 114 ...

Page 7: ...Operating Instructions For assistance please call 1 800 272 7033 7 Section 1 Product Introduction ...

Page 8: ...onserve bandwidth JPEG Regularly Refresh can be selected from Top Page Image Resolution Image Quality Refresh interval Limit time of Continuous Motion JPEG and On the Air time features can control the image field Remote Pan Tilt Pan Tilt operation can move the lens 120 horizontally and 45 vertically This movable lens allows you to see the situation widely where the object is Operation bar has Pres...

Page 9: ...il or FTP File Transfer Protocol External Device Control Output can send a signal to activate the external devices such as a light around Network Camera Update Firmware If new firmware is released you can download the latest program from Network Camera Technical Support Site Installation is easy and fast Refer to page 87 for details Authentication Authentication window requires you to enter the ad...

Page 10: ...bout the latest information of the web browser Note Pentium II 300 MHz or greater CPU is recommended to prevent performance degradation Item Description Operating System Microsoft Windows 95 Microsoft Windows 98 SE Microsoft Windows 2000 Microsoft Windows Me Microsoft Windows NT 4 0 Microsoft Windows XP Network Protocol TCP IP network protocol installed HTTP TCP UDP IP DNS ARP ICMP Interface 10 10...

Page 11: ...l user ID and password for security Password security can prevent unregistered users intruders from accessing your image from their web browsers Authentication windows are not displayed in the default Refer to page 60 for setting up Authentication window the administrator ID and the password Refer to page 62 for setting up the general user ID and the password Authentication window ...

Page 12: ... packing materials for future shipping and transportation of the unit Refer to page 93 and page 96 for Outdoor Cabling and Mounting AC Adaptor 1 pc Order No PSLP1233Z Flexible Stand 1 pc Order No PSKL1020Y Sunshade 1 pc Order No PSYC1HCM230M Setup CD ROM 1 pc Order No PSQX2904ZCD Connector Cover 1 pc Order No PSYC2HCM230M Putties 1 set 4 pcs Order No PSHG1238Z Self Bonding tape 1 pc Order No PSHG1...

Page 13: ...ed on the PC double click ar405eng exe Refer to ReadmeEng txt for the directory and file structure of the Setup CD ROM Notes Do not scratch smudge write or label either surfaces of the Setup CD ROM Setup CD ROM may have a scratch on the surface Do not leave the Setup CD ROM in direct sunlight near a heat source or in a hot automobile as the Setup CD ROM may become unreadable Do not use chemicals o...

Page 14: ...45 vertically Refer to page 42 for the operation bar Note Do not touch the Lens Cover Touching it may leave a fingerprint and can cause the image to be out of focus Indicator Refer to page 84 for the setup Fixed Focus Lens 1 m 40 inches Infinity Pan 60 to 60 Tilt 0 to 45 The field of view in Pan Tilt ranges horizontally about 165 and vertically about 78 Lens Cover Power on Normal Operation Updatin...

Page 15: ...jack Refer to page 20 Ethernet port RJ 45 Refer to page 20 Grounding Earth Terminal Hook for AC adaptor cord Refer to page 94 CLEAR SETTING button Refer to page 107 Mounting Hole for the various mounting Refer to page 98 Serial Number and MAC address Record the serial number and MAC address on Network Camera Memo on page 3 They are indispensable for setting network parameters after mounting Networ...

Page 16: ...Operating Instructions 16 Section 2 Network Camera Setup ...

Page 17: ... 18 Page 19 Connect Network Camera for installation Page 20 Prepare the network parameters for Network Camera Page 21 Page 22 Check the proxy server setting Page 26 Page 27 Set up Network Camera with Setup CD ROM Page 28 Page 31 Confirm the Network Camera Access from the Internet Page 32 Page 33 Install Network Camera outdoors Page 92 Page 100 ...

Page 18: ...ype Type 1 LAN Intranet Connection with an Ethernet Switching Hub Network Camera can be installed on the LAN Intranet 1 Network traffic can be improved by using the Ethernet switching hub Type 2 Internet Connection with a Broadband Router Network Camera can be accessed from the Internet The broadband router needs Port Forwarding IP Masquerade feature on page 32 LAN Intranet Ethernet switching hub ...

Page 19: ...work Camera temporarily in Type 1 Type 2 or Type 4 Note Some xDSL services use PPPoE Network Camera does not support PPPoE If the Internet connection requires PPPoE connect with the broadband router supporting PPPoE like Type 2 Type 4 Direct Connection with a PC Network Camera can be connected to a PC directly Note Use a category 5 cross cable when connecting directly with the cable to the PC Mode...

Page 20: ...s used as the main disconnect device so ensure that the power outlet is located installed near the equipment and is easily accessible Use only the specified Panasonic AC adaptor PSLP1233 Order No PSLP1233Z When you set up Network Camera in Type 3 connect it temporarily in Type 1 Type 2 or Type 4 When Indicator is orange confirm that the Ethernet cable is properly connected or PC Ethernet hub or br...

Page 21: ...signed the same IP address Each device must have its own IP address Overlapped IP addresses can cause other network devices to stop working and may result in widespread network problems Type 1 Ask your network administrator for the network parameters Type 2 Refer to the broadband router s manual for the network parameters Type 3 Ask your ISP Internet Service Provider for the network parameters Typ...

Page 22: ...ract and register for DDNS service Refer to the included leaflet for DDNS service If you set static global IP address to Network Camera and the broadband router you do not need to register DDNS service It can restrict the transmit bandwidth Select from 0 1 to Unlimited Mbit s Max Bandwidth Usage Parameters Network Camera Configuration Type Port No IP address Subnet Mask Default Gateway DNS Server ...

Page 23: ...Run Run window appears These steps are slightly different depending on the operating system 2 Enter winipcfg and click OK IP configuration window appears 3 Select the proper Ethernet adaptor and click More Info 4 Click OK to close IP Configuration window When using Windows NT Windows 2000 or Windows XP 1 Click Start Program Accessories MS DOS Command Prompt MS DOS Prompt window opens These steps a...

Page 24: ...ws 95 Windows 98 Windows Me Start Settings Control Panel Network Select TCP IP with adaptor in use Properties Specify an IP address Windows NT Start Settings Control Panel Network Protocols tab TCP IP Protocol Properties Select Adaptor in use Specify an IP address Windows 2000 Start Settings Control Panel Network and Dial up Connections Local Area Connection Icon in use Properties Select Internet ...

Page 25: ...network ID that is not used on the Internet They are classified into Class A Class B and Class C as shown in the next table Set the IP address in the range of the number specified in the class meeting to your local network scale Class Subnet Mask Private IP address It can be set freely within the range in your group Class A 255 0 0 0 10 0 0 1 10 255 255 254 Class B 255 255 0 0 172 16 0 1 172 31 25...

Page 26: ...tion The network of Network Camera with the proxy server may cause some problems to the image quality such as taking much time in refresh interval Consult your ISP or network administrator for details 1 Start up the Internet Explorer The window is Internet Explorer 5 50 2 Select Tools Internet Options Connections tab and click LAN Settings See if the Use a proxy server check box is checked or not ...

Page 27: ...nce please call 1 800 272 7033 27 3 Enter the IP address of Network Camera assigned from your ISP or network administrator into the Do not use proxy server for addresses beginning with data field 4 Click OK on all of the opening windows ...

Page 28: ... the Setup CD ROM in the CD ROM drive of the PC Setup CD ROM should start the application automatically This program automatically finds Network Cameras on the network 1 Turn on Network Camera 2 Insert the Setup CD ROM in the CD ROM drive of the PC If Network Camera Setup window does not appear click setup exe on the Setup CD ROM ...

Page 29: ...e detected Record MAC address on the Network Camera Memo on page 3 It is useful for customer servicing Notes The setup program finds and identifies Network Camera by listening for data which Network Camera sends out for the first 20 minutes after powering up If the installation is not completed within 20 minutes disconnect temporarily the AC adaptor to restart this operation Each Network Camera ha...

Page 30: ...ndow appears Refer to page 21 and page 22 and enter the correct network parameters Refer to page 55 for details of each parameter 5 Click Save when finished The Successful message box appears Notes Network Camera automatically restarts after saving the network configuration Overlapped IP address displays the next box If you cannot set up ask your ISP or the administrator ...

Page 31: ...st time in the Internet Explorer a pop up Security Warning window may appear The window requests your permission to download ActiveX Controls OCX file used to display Motion JPEG Refer to page 39 If you are configuring in Type 3 Top Page may not appear at this point After Network Camera is directly connected with the modem confirm the Network Camera Access from the Internet on page 32 Click the la...

Page 32: ...manual for details 1 Start up the web browser of the PC on the Internet side 2 Enter http IP address Port No in the address field and press Enter Top Page appears When port number is 80 default you do not need to enter port number Type 2 Enter http Global IP address of Broadband Router Port No in the address field Type 3 Enter http Global IP address of Network Camera Port No in the address field G...

Page 33: ...e in the Internet Explorer a pop up Security Warning window may appear The window requests your permission to download ActiveX Controls OCX file used to display Motion JPEG Refer to page 39 If Top Page does not appear Confirm the network parameters and the connections of Network Camera through page 18 page 32 Click the language to change the display ...

Page 34: ...Operating Instructions 34 ...

Page 35: ...Operating Instructions For assistance please call 1 800 272 7033 35 Section 3 Network Camera Screen and Setup Window ...

Page 36: ...default you do not need to enter port number A Authentication window Authentication window can be set up for the security The password can keep the security of your network Authentication windows are not displayed in the default Authentication window can be set on Administrator window User Name and Password are case sensitive Refer to page 60 for details Top Page Single Camera screen Top View Imag...

Page 37: ...rs Example Accessing Top Page using port number 80 default http 192 168 0 253 Accessing Top Page using port number 81 http 192 168 0 253 81 Accessing Top Page with Global IP address from outside network in Internet Connection on page 18 http Global IP address of Broadband Router PortNo Note The initial language displayed at the first access can be selected on Top View Image Setting window on page ...

Page 38: ...ck out streaming video services JPEG Regularly Refresh solves the problem in the restricted bandwidth Motion JPEG The image refreshes continuously like a motion video JPEG Regularly Refresh The image refreshes periodically The refresh interval can be set up at Top View Image Setting window on page 64 JPEG Regularly Refresh is suggested when using dial up Internet connections or network connections...

Page 39: ...ty Warning window appears click Yes When using Windows NT Windows 2000 or Windows XP log on with an appropriate account that is authorized to install applications If you cannot download ActiveX Controls or you cannot see the image in the Internet Explorer Click Tools Internet Options Security tab and click Custom level on the window 1 Check Prompt in Download signed ActiveX Controls 2 Check Enable...

Page 40: ... preset positions Viewer links to the Buffered Image screen Notes The Screen Saver can prevent the PC monitor from burning in displaying the same image Selecting a resolution of 640 x 480 will result in a slight loss of speed when viewing Motion JPEG Selecting 320 x 240 offers the good compromise between speed and resolution Image field Displaying of Single Camera image Operation bar ...

Page 41: ...ingle Camera screen the point is centered on the image 1 Put the cursor on the point which should be centered and click it 2 The clicked point is centered Note Click to Center does not move over the end of corner when the Pan Tilt range reaches the end The Pan Tilt operation can be locked by Pan Tilt control on page 78 Cursor ...

Page 42: ...ness Brightness control has nine steps including STD Standard Clicking and buttons changes the brightness of image Brightness can be locked on Camera Setup window on page 78 5 Resolution 640 x 480 320 x 240 default or 160 x 120 6 Image Quality Favor Clarity optimizes the image for good clarity Standard keeps the standard quality Favor Motion optimizes the image for motion display 7 Image Size The ...

Page 43: ...locked on Camera Setup window on page 78 Notes Pan Tilt Range can be selected on Camera Setup window on page 78 When the power is on do not manually revolve the Pan Tilt Revolving it or moving it manually by some mistake may damage the Pan Tilt operation or change the registered Pan Tilt positions from actual ones Restart Network Camera when the latter case happens Do not touch the Lens Cover It m...

Page 44: ...me Positioning features Registering or modifying the preset buttons or home position button 1 Click Program Red cancel button appears Cancel returns to the Single Camera screen 2 Move the lens to a desired position using Pan Tilt operation 3 Select the preset number or home position button to register or modify After registering or modifying the home position button Success appears on the display ...

Page 45: ...d cancel button appears Cancel links to the Single Camera screen without deleting 2 Select the preset number to delete 3 Click Delete Cancel links to the Single Camera screen without deleting 4 Deleted preset button turns white Go back to step 2 to delete other preset buttons 5 Click Cancel when finished 3 4 5 2 1 ...

Page 46: ...aved and clicking Start Capture Operation bar of the Single Camera screen changes in the Image Transfer mode Start Capture and Viewer are displayed in the Non Transfer mode Primary and Secondary are displayed in the Alarm Timer mode Refer to page 66 about the Image Transfer feature Non Transfer mode Alarm Timer mode The image number date and time are displayed The example shows 12h 0min 0s 000ms o...

Page 47: ...ge and click the right button of the mouse Then select Save Picture As Enter a picture name and save Note The PC cannot save Motion JPEG and Play mode images of Buffered Image Start Capture Start Capture saves the individual images to the internal memory Network traffic PC performance image quality and image resolution influence Play mode time and the refresh interval of the image The resolution i...

Page 48: ...rk Camera Notes On the Multi Camera screen the maximum image resolution is limited to 320 x 240 Motion JPEG stops on the Multi Camera screen if Limit time of Continuous Motion JPEG is set up at a Network Camera When refresh interval is slow it can be improved by using an Ethernet switching hub instead of the repeater hub or restricting the Max Bandwidth Usage on Network window on page 54 Refer to ...

Page 49: ...Address or URL Port No config html on the web browser and press Enter When port number is 80 default you do not need to enter port number Then Setup Page appears Example Accessing Setup Page using port number 80 default http 192 168 0 253 config html Accessing Setup Page using port number 81 http 192 168 0 253 81 config html Accessing Setup Page with Global IP address from outside network in Inter...

Page 50: ...Operating Instructions 50 Setup Page Note Firmware Version number indicated on Setup Page is important for your future support of Network Camera 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Version number ...

Page 51: ...eneral User Sets general user ID and password General user is the registered user Refer to page 62 6 Top View Image Sets the initial language Title Image URL Link URL the image resolution image quality refresh interval and the Limit time of Continuous Motion and On the Air time Top View Image screen consists of Single Camera and Multi Camera screen Refer to page 64 7 Image Transfer Enables the Ala...

Page 52: ...Restart Restarts the Network Camera retaining any settings you entered If any operational issues are changed try this option first Refer to page 86 14 Update Firmware Updates the program to operate Network Camera on the latest version of the system Refer to page 87 15 Reset to Factory Default Initializes all the parameters to the factory default Note that all customer applied settings will be lost...

Page 53: ...sistance please call 1 800 272 7033 53 3 5 1 Go to Top Page Click Go to Top Page on Setup Page You can access the Single Camera and Multi Camera screen in Motion JPEG JPEG Regularly Refresh Click the language to change the display ...

Page 54: ...work Network window configures network parameters Restart Network Camera to make the parameters effective You can set disable Configuration window from the Setup CD ROM for the security by clearing the check 1 Click Network on Setup Page ...

Page 55: ...th a broadband router on the network each Network Camera must be assigned its own port number Refer to Port Forwarding feature on page 32 Many ISP s intentionally block port number 80 to guard against certain network viruses If your ISP blocks port number 80 substitute another unused port number Enter only the number 1 65535 Note Certain port numbers assigned on the network devices and the network...

Page 56: ...to Network Camera automatically Enter the Host name Follow the instructions of your ISP or administrator for the Host name Refer to unavailable character set 1 in page 103 for the Host name Default Gateway a If you have the specified Default Gateway address from your ISP or administrator enter it in this data field Refer to page 103 for the IP addressing DNS Server a Set DNS server address when yo...

Page 57: ...to DDNS Dynamic Domain Name System service Check DDNS Enable enter Your E Mail Address and refer to an attached leaflet for DDNS service By enabling DDNS service viewnetcam com you can create a personalized web address for example bob viewnetcam com at which your camera s live video can always be found on the Internet The E Mail address you entered will be automatically informed to viewnetcam com ...

Page 58: ...settings The window returns to Setup Page without saving the parameters Instructions for the data fields Camera Name The Camera Name appears on the Single Camera screen Refer to unavailable character set 1 on page 103 Refer to displayable character set on page 104 Date and Time First click AM PM or 24H The display changes in each time mode Note Time setting will be affected by the temperature Time...

Page 59: ...n Australia Time GMT 09 00 Japan Time GMT 09 30 Central Australia Time GMT 10 00 Eastern Australia Time GMT 10 30 Central Australia Daylight Time GMT 11 00 Eastern Australia Daylight Time Instructions for the data fields Date and Time Time stamp on the Buffered Image screen can be changed AM PM or 24H Only 24 h time mode is used in the Alarm Timer mode in the Image Transfer feature Auto Adjustment...

Page 60: ...ntication window for security It will prevent your unauthorized person from changing any Network Camera parameters Refer to page 61 for details about authentication security 1 Click Security Administrator on Setup Page 2 Enter each parameter in the proper data field Click Save when finished Click Cancel to leave the current settings unchanged The window returns to Setup Page without saving the par...

Page 61: ...e general user Administrator Authentication for Setup Page ID Enter the administrator ID ID and Password are case sensitive Password Enter the administrator password The password should be difficult to guess and confidential Refer to unavailable character set 1 on page 103 Note Assign the ID and password to meet your specific security requirements To maximize its effectiveness keep the following c...

Page 62: ...dividual user names can be defined The various security levels are explained on page 61 1 Click Security General User on Setup Page 2 Enter each parameter in the proper data field Click Save when finished Click Cancel to leave the current settings unchanged The window returns to Setup Page without saving the parameters Restart to make Security General User window settings effective to all Motion J...

Page 63: ...nd click Delete or Modify 2 New User Enter the general user ID password and reenter the password to confirm The password should be difficult to guess and confidential Save registers the new user in the User ID List ID and Password are case sensitive Refer to unavailable character set 1 on page 103 Note Assign the ID and password to meet your specific security requirements To maximize its effective...

Page 64: ... the current settings The window returns to Setup Page without saving the parameters Restart to make Limit Time of Continuous Motion JPEG settings effective to all Motion JPEG viewers Instructions for the data fields Language Select the initial language from the list English US English UK French German Italian Spanish or Japanese The selected language is displayed as the initial language on Top Pa...

Page 65: ...tion 640 x 480 cannot set on the Multi Camera screen 320 x 240 default 160 x 120 Image Quality Favor Clarity Image is optimized for good clarity Standard Image quality is standard default Favor Motion Image is optimized for enhanced motion display Refresh Interval The refresh interval of JPEG Regularly Refresh can be selected Select the desired interval 10 seconds to 5 minutes Limit time of Contin...

Page 66: ...re customer provided The images can also be sent in the interval of time using the Timer mode Make sure Date and Time has been configured Refer to page 58 about Date and Time Note When you use FTP or e mail in transferring the image you need to set Default Gateway and DNS Server address Note The Alarm and Timer mode cannot be set at the same time Non Transfer Image Transfer feature is not in use A...

Page 67: ...apture Control can lock Start Capture on the operation bar to prevent the user from capturing the Buffered Image Click Clear Buffered images to clear the buffered image Clear Buffered images does not save the parameters 1 Click Image Transfer on Setup Page 2 Select the each parameter Click Save when finished Click Cancel to quit the current settings The window returns to Setup Page without saving ...

Page 68: ...arm trigger the External Sensor Input of External I O must be connected with the external sensors devices The Alarm mode can send the e mail without transferring the image The Alarm mode uses the Network Camera internal clock Make sure Date and Time has been configured Refer to page 58 about Date and Time 1 Click Alarm on the Image Transfer window c b a d e f ...

Page 69: ...only in 24 h time mode Alarm enable condition Select the Rising GND to Open High or Falling Open High to GND of External Sensor Input of the External I O c Secondary time is active trigger time except the primary time Alarm enable condition Select the Rising GND to Open High or Falling Open High to GND of External Sensor Input of the External I O d Sets the image resolution and image quality Image...

Page 70: ...Host Name 2 Port Number 1 65535 Login ID 2 and password 2 to access the FTP server and upload file name 2 including full path Time in 24 h mode is attached on the upload file name Login timing Every Time or One Time can be selected When selecting Every Time Network Camera repeats logging in and out with each transfer of one image When selecting One Time Network Camera stays logged in until the tra...

Page 71: ... Password if you need POP authentication to send the e mail Ask your ISP or administrator Network Camera will only operate correctly with SMTP Simple Mail Transfer Protocol server It is not available with Internet accessed mail servers like Hotmail or other mail accounts accessed via web browser c Selects No Message or Mail Mail Only the notification e mail is sent when the alarm trigger is active...

Page 72: ...Operating Instructions 72 Setting Example b a c d e f ...

Page 73: ...dard d Enables the Pre alarm and Post alarm Image Buffering Network Camera will transfer Pre alarm 10 images by one image per minute and Post alarm 20 images by one image per second when detecting the alarm trigger e Setting of FTP server IP Address 192 168 0 20 Port No 21 Login ID Panasonic Password Login timing Every Time Upload File name NetworkCamera File name and time stamp is named to the fi...

Page 74: ...ge setting frequency setting and the transfer method on Image Transfer window Buffered Image can also be transferred via e mail or FTP The timer mode uses the Network Camera internal clock Make sure Date and Time has been configured Refer to page 58 about Date and Time 1 Click Timer on the Image Transfer window b c d e a ...

Page 75: ...24 h time mode Note The first image is buffered or transferred at the start time The later images are buffered or transferred at the interval of the e Image Buffer Frequency Setting c Secondary time is active except the primary time The timer trigger interval in the secondary time can be set in e Image Buffer Frequency Setting d Sets the image resolution and image quality Image resolution 640 x 48...

Page 76: ...in Non Transfer setting FTP Enters the server address 1 or Host Name 2 Port Number 1 65535 Login ID 2 and password 2 to access the FTP server and upload file name 2 including full path Time in 24 h mode is attached on the upload file name Login timing Every Time or One Time can be selected When selecting Every Time Network Camera repeats logging in and out with each transfer of one image When sele...

Page 77: ... Set POP3 server address or Host Name Login ID and Password if you need POP authentication to send the e mail ask your ISP or administrator Network Camera will only operate correctly with SMTP Simple Mail Transfer Protocol server It is not available with the Internet accessed mail servers like Hotmail or others accessed via the web browser 1 Refer to IP addressing on page 103 2 Refer to unavailabl...

Page 78: ...e when finished The lens moves to the home position you have registered Click Cancel to quit the current settings The window returns to Setup Page without saving the parameters Instructions for the data fields White Balance Auto default Auto White Balance Fixed Indoor Color Temperature 2800K Electric Bulb Fixed Fluorescent_1 Color Temperature 3600K Natural fluorescent light Fixed Fluorescent_2 Col...

Page 79: ...e operation bar on page 42 when clicking Pan Tilt Preset Control Pan Tilt Preset Control can be locked Pan Tilt Preset Control also disables Click to Center operation Locked appears on the operation bar on page 42 when clicking Preset Program Control Preset Program Control can be locked Program button disappears on the operation bar on page 42 Pan Range Pan Range can be selected Refer to page 80 o...

Page 80: ...t Current in the minimum value data field of the Pan range on Camera Setup window The data field refreshes to read the current value of the Pan range 5 Specify the each home position maximum value of the Pan range and each minimum home position maximum value of the Tilt range following the instruction shown in the step 4 Note Minimum value must be lower than maximum value Home position value must ...

Page 81: ...amera Name of Network Camera on the Multi Camera screen accesses the Single Camera screen to control the image First Network Camera is named on Name Time window on page 58 2nd to 4th Network Cameras are named on this Multi Camera window Notes When using the Multi Camera screen all additional Network Cameras must be defined on each Multi Camera window This will allow all Network Cameras to be seen ...

Page 82: ... but is available 3 Refer to unavailable character set 1 on page 103 and refer to displayable character set on page 104 Instructions for the data fields Enable check box The checked camera image can be seen on the Multi Camera screen IP Address or URL 1 or Host Name 2 Enter the desired IP address of Network Camera or Host Name and Port Number You do not need to enter port number 80 default Camera ...

Page 83: ...rk administrator should set up this setting Note Refer to page 101 for Interfacing to the External I O 1 Click External Output Control on Setup Page 2 Check Open means the External Device Control Output becomes high impedance open collector Check Short to GND means the External Device Control Output becomes low 0V 3 Click Save to send the signal Click Cancel to quit the current settings The window...

Page 84: ...es Indicator can be controlled in case the administrator does not want to draw attention to Network Camera This may be desirable when used for security applications Refer to page 14 for the Indicator color indication 1 Click Indicator Control on Setup Page 2 Select the Indicator on off Click Save when finished Click Cancel to quit the current settings The window returns to the Setup Page without s...

Page 85: ...Operating Instructions For assistance please call 1 800 272 7033 85 3 5 12 Status Status window displays general information about Network Camera Note When some trouble occurs the information is useful ...

Page 86: ...art Restart window restarts Network Camera with the parameters saved Restarting is required when the network parameters are changed 1 Click Restart on Setup Page 2 Click Restart Now Click Cancel to quit The window returns to the Setup Page ...

Page 87: ...s stopped refer to page 119 Buffered Images are erased when performing Update Firmware 1 Download the proper firmware from the Network Camera Technical Support Site mentioned above 2 If Network Camera is accessible from the Internet temporarily disable access and connect Network Camera to the PC as the following figure This will eliminate any interruption during the Update Firmware Note When Netwo...

Page 88: ...Operating Instructions 88 4 Click Update Firmware on Setup Page 5 Click Update Firmware Wait about one minute Note If you click Update Firmware operation cannot be canceled If canceled refer to page 119 ...

Page 89: ...e 7 Select a desired Firmware file including the path information and click Open 8 Make sure the desired firmware file name is selected correctly and click Update Firmware Restarting window is displayed and Network Camera restarts automatically Restart operation takes about one minute Confirm that the Update Firmware Version number is the latest number on Setup Page ...

Page 90: ...t 15 seconds Initializing takes about one minute Click Cancel to quit The window returns to Setup Page Notes Do not turn off the power during the Reset to Factory Default It may interrupt the Network Camera operation IP address and Subnet Mask should be set again after Resetting to Factory Default CLEAR SETTING button can also reset Network Camera to the Factory Default Refer to page 107 Internal ...

Page 91: ...Operating Instructions For assistance please call 1 800 272 7033 91 Section 4 Technical Guides ...

Page 92: ...adaptor cord and Ethernet cable should be waterproofed Do the waterproof electric wiring work Do not expose the AC adaptor to the temperatures below 20 C 4 F or above 50 C 122 F AC adaptor cannot be operated under these circumstances Lightning can cause serious permanent damage to Network Camera Be sure that Network Camera is grounded in accordance with local electrical codes for your specific app...

Page 93: ... for residential installations In some areas commercial and industrial installations are regulated by local or state ordinances For such installations contact your local building department or building inspector for more details External I O and Ground should be threaded through Connector Cover Once you putty the cables External I O and Ground cannot be connected until you take the putty off Check...

Page 94: ...merical order The remaining screw hole on the Connector Cover is used for attaching Sunshade Note Be sure to thread the AC adaptor cord through the hook 3 Attach the Sunshade by fastening the two screws Connector Cover Hook AC adaptor cord 1 2 3 Carefully insert the Rubber Cap into the hole gently pressing it into place using the end of the long tool ...

Page 95: ...puttying the cables Putties and Self Bonding tape cannot be used twice Check the length and the type of the Ethernet cable before fixing with putty 5 Cover the putties by rolling Self Bonding tape is used to mount Network Camera on a wall or ceiling so leave half the Self Bonding tape 6 Connect the Ethernet cable to the Ethernet port of hub router and PC Three putties Last putty Seal cables with S...

Page 96: ...delines suitable for residential installations In some areas commercial and industrial installations are regulated by local or state ordinances For such installations contact your local building department or building inspector for more details Flexible Stand Mounting Tripod Mounting Attach Network Camera to the tripod using the tripod bolt 1 Attach Network Camera by screwing the threaded mount in...

Page 97: ...terial of the wall 2 Attach Network Camera by screwing the threaded mount into the tripod mounting hole A mounting hole on the rear side is also available 3 Adjust the position of Network Camera and secure the Flexible Stand firmly 4 Roll up the cables and Flexible Stand with the Self Bonding tape accessories Refer to page 92 for waterproofing the cables 1 2 3 4 Caulk around Flexible Stand if nece...

Page 98: ...iling 2 Attach Network Camera by screwing the threaded mount into the tripod mounting hole 3 Adjust the position of Network Camera and secure the Flexible Stand firmly 4 Roll up the cables and Flexible Stand with the Self Bonding tape accessories Refer to page 92 for waterproofing the cables 1 3 4 2 Caulk around Flexible Stand if necessary Self Bonding tape Waterproof the rest of the cable ...

Page 99: ...n the upper right corner when you mount Network Camera CAUTION Drive mounting screws into the wall Be careful to avoid touching any metalwork metal wire laths etc conduits or electrical cables buried in the wall top bottom top top bottom bottom Ceiling Mounting Wall Mounting Flexible Stand Mounting top bottom ...

Page 100: ...ke holes 2 Make holes with an electric drill Insert plastic plugs customer provided into the holes and push them inside the holes with the hammer Note Mortar wall is easy to come off in drilling 3 Mount the Flexible Stand by using the screws accessories Change the drill depending on the concrete wall or the tiled wall Caulk around the holes if necessary Plastic Plug Hammer ...

Page 101: ...e and security products Electrically they must be able to provide a momentary contact closure Explanation of External I O Pin Function 1 GND 2 DC Power Output Terminal 12 16 V DC Maximum of 100 mA load drive is possible 3 External Sensor Input External Sensor Input receives the signal produced by the alarm sensors e g door sensor infrared ray sensor Those signals can activate Image Transfer in the...

Page 102: ...S CONNECTED TO THE EXTERNAL I O THAT EXCEEDS ITS ELECTRICAL CAPABILITY THE LOW VOLTAGE CURRENT CIRCUITS AND HIGH VOLTAGE CURRENT CIRCUITS ARE IN THE NETWORK CAMERA CIRCUIT THE QUALIFIED ELECTRICIAN SHOULD DO THE WIRING NOT BY YOURSELF INCORRECT WIRING COULD DAMAGE NETWORK CAMERA YOU COULD RECEIVE THE FATAL ELECTRIC SHOCK External I O Input Output are independent Output terminal is controlled only ...

Page 103: ...ss consists of one to four numbers 0 255 By far most common form is four decimal numbers e g 192 168 0 253 0 0 0 0 and 255 255 255 255 are not available Unavailable character set 1 Space and are not available Unavailable character set 2 Space and are not available Character set is like text text text space 0 1 2 3 4 5 6 7 8 9 ASCII Character Table A B C D E F G H I J K L M N O P Q R S T U V W X Y ...

Page 104: ...r set for Japanese Network Camera screen may display the unreadable characters if the operating system or the entered character set is different from the language selected on Top View Image Setting window ª µ º ISO 8859 1 Character Table À Á Â Ã Ä Å Æ Ç È É Ê Ë Ì Í Î Ï Ð Ñ Ò Ó Ô Õ Ö Ø Ù Ú Û Ü Ý Þ ß à á â ã ä å æ ç è é ê ë ì í î ï ð ñ ò ó ô õ ö ø ù ú û ü ý þ ÿ ...

Page 105: ... Cover with a dry cloth Lens Cover Do not touch the Lens Cover It may leave a fingerprint and can cause the image to be out of focus Do not pour the water to wash the unit or the Lens Cover of Network Camera Clean the Lens Cover with lens cleaning paper Do not use the chemical matters like alcohol soap benzine thinner wax petroleum hot water insecticide spray glass cleaner and so on They may bend ...

Page 106: ...Operating Instructions 106 Section 5 Specifications and Troubleshooting ...

Page 107: ...s Orange blinking twice Turning off about 15 seconds Initializing takes about one minutes Pan Tilt motors will set to the home position Notes When pressing the CLEAR SETTING button all buffered images are cleared Rubber Cap must be installed in the CLEAR SETTING button hole It protects the Network Camera s internal components from moisture damage 7 6 5 CLEAR SETTING button Press the button with a ...

Page 108: ...Day Hour Minute No changing 3 Auto Adjustment No check 3 NTP Server Address or Host Name Blank 1 or 3 1 to 255 Characters Time Zone GMT 05 00 1 Authentication Enable None Security Administrator 2 ID Blank Required when setting Authentication Required when setting Authentication Required when setting Authentication 3 4 to 15 Characters Password Blank 3 4 to 15 Characters Retype Password Blank 3 4 t...

Page 109: ...Interval 30 s 10 15 20 25 30 45 s 1 2 3 5 min 3 Single Camera Image Resolution 4 Multi Camera Image Resolution 6 Image Transfer 1 Trigger Setting Non transfer 1 Non transfer Enable Always 1 Alarm Start time 00 00 00 Stop time 23 59 59 Day of the week setting All checked Alarm enable condition Rising 2 Secondary Time No check Alarm enable condition Rising 320 x 240 160 x 120 320 x 240 640 x 480 2 I...

Page 110: ...g POP authentication POP3 Server Address or Host Name Blank 1 or 3 1 to 255 Characters Login ID Blank 3 0 to 63 Characters Password Blank 3 0 to 63 Characters Required when using POP authentication 1 or 3 1 to 255 Characters Required when using POP authentication Required when using POP authentication POP3 Server Address or Host Name Blank 1 or 3 1 to 255 Characters Login ID Blank 3 0 to 63 Charac...

Page 111: ...ers Port No Usually Use 21 21 Login ID Blank 3 0 to 63 Characters Password Blank 3 0 to 63 Characters Every Time One Time Upload File Name Blank Required when using FTP 3 1 to 234 Characters Over write setting Over Write to Fixed Upload File Name Mail Not selected SMTP Server Address or Host Name Blank Required when using Mail 1 or 3 1 to 255 Characters Required when using Mail Required when using...

Page 112: ...urrent Home Position 3 degree 45 0 degree current Maximum 0 degree 45 0 degree current No check IP Address or Host Name Blank 1 or 5 1 to 255 Characters 1 2nd Network Camera Required when using Multi Camera Required when using Multi Camera Required when using Multi Camera Required when using Multi Camera Required when using Multi Camera Camera Name Blank 3 and 7 1 to 15 Characters 2 3rd Network Ca...

Page 113: ...e not available in the ASCII characters 4 Space and are not available in the ASCII characters and the character set is like text text text 5 Space and are not available in the ASCII characters 6 and are not available in the ASCII characters 7 ISO 8859 1 character set for West European language and Shift JIS character set for Japanese are available 8 Only space and are unavailable in the ASCII char...

Page 114: ...nches Infinity Caliber Ratio F No F1 8 Horizontal Angle 45 Exposure Auto Item Description Splash Resistant Standard IPX4 Video Compression JPEG 3 Levels Video Resolution 640 x 480 320 x 240 default 160 x 120 Buffered Image 1 About 560 frames 320 x 240 with time display Magnification 100 or 150 Frame rate in 60 Hz 2 Max 7 5 frames second 640 x 480 Max 15 frames second 320 x 240 Max 15 frames second...

Page 115: ...work Camera operation Dimension HWD 116 mm 4 57 inches x 116 mm 4 57 inches x 88 mm 3 46 inches Weight 470 1 04 lb Only the unit Power Supply AC adaptor Input 120 V AC 60 Hz Output 12 V DC 780 mA Consumption 5 W 6 5 W in Pan Tilt Scan Condition Operation temperature 20 C to 50 C 4 F to 122 F Storage temperature 25 C to 60 C 13 F to 140 F Humidity 20 to 90 No Condensation 1 The maximum number of fr...

Page 116: ...assigned on TCP IP Properties window to access through the steps in the TCP IP Properties Table on page 24 Confirm that the Network Configuration from setup program is enabled on Network window on page 54 When you set up Network Camera in Type 3 connect temporarily Network Camera in Type 1 Type 2 or Type 4 Antivirus software on the PC may interfere with the setup program Disable the firewall of th...

Page 117: ...utton and set up with the Setup CD ROM again The procedure on page 122 can be established if Network Camera has a defect Top Page does not appear in the Internet Connection Confirm that Default Gateway address is correct on Network window on page 54 The broadband router needs Port Forwarding IP Masquerade feature Refer to the broadband router s manual for details Packet Filtering of the broadband ...

Page 118: ...indicator continues blinking Orange indicator blinks when updating firmware on page 87 When the Update Firmware failed refer to page 119 Red indicator continues blinking If you cannot access Network Camera the Network Camera hardware may be defective Call our customer call center Image Transfer on e mail or FTP does not work Default Gateway and DNS server address should be set up on Network window...

Page 119: ... Refer to page 87 for the Update Firmware About Network Camera Setup Problem Cause and Remedy No Top Page Update Firmware window Yes Turn on Network Camera and the PC Enter the IP address on the web browser to access Network Camera Top Page or Update Firmware window Is the Version wished number Access the Setup Page or Status window Check the Firmware Version Number Perform Update Firmware 1 Updat...

Page 120: ...roxy server may prevent you from connecting directly to Network Camera set up not to use the proxy server Refer to page 26 for details Pan Tilt does not work including Click to Center and Preset Positioning Click Refresh on the web browser when the communication stops with Network Camera The image will refresh Other clients may be operating Pan Tilt Pan Tilt operation has reached the end of corner...

Page 121: ...een Restrict the Max Bandwidth Usage to improve network traffic in viewing on the Multi Camera screen Refer to page 57 Suddenly image changes to JPEG Regularly Refresh The duration time to display Motion JPEG is limited on Top View Image Setting window on page 64 Only half of the image is displayed If using Internet Explorer 4 0 use Internet Explorer 5 0 or later The unreadable characters are disp...

Page 122: ...ng Windows NT Windows 2000 and Windows XP log on as an administrator to access TCP IP Properties window TCP IP Properties Table Operating System Steps Windows 95 Windows 98 Windows Me Start Settings Control Panel Network Select TCP IP with adaptor in use Properties Specify an IP address Windows NT Start Settings Control Panel Network Protocols tab TCP IP Protocol Properties Select Adaptor in use S...

Page 123: ...activate the entered TCP IP properties Set up the unique IP address which does not overlap other IP addresses on the network Overlapped IP addresses on the network cause the disorder of the network 6 Start up the web browser Enter http 192 168 0 253 in the address field and press Enter If Top Page appears Network Camera has no defect Note The proxy server may prevent you from connecting directly t...

Page 124: ...iving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Environment Do not install Network Camera where the temperature is less than 20 C 4 F or greater than 50 C 122 F Allow 10 cm 4 inches clearance around the u...

Page 125: ...Operating Instructions 125 Index ...

Page 126: ...ation Pro tocol 56 DNS server address 22 E E mail 71 73 77 Ethernet 10 Ethernet port 15 20 93 Ethernet switching hub 18 External Device Control Output 83 101 External I O 15 101 External Output Control 83 External sensor 101 External Sensor Input 101 F FCC and Other Information 124 File size of the image 57 Fixed Focus Lens 14 Flexible Stand 96 97 98 FTP File Transfer Protocol 70 73 76 G General U...

Page 127: ...5 PPPoE Point to Point Protocol over Ethernet 19 Preset Button 44 45 Preset Positioning 44 79 Primary time 69 73 75 Private IP address 25 Putty 95 R Resolution 42 65 Restart 86 RJ 45 connector 115 S Screws 12 94 Screws for Flexible Stand 12 97 98 Secondary time 69 75 Security 11 36 60 62 Self Bonding tape 95 97 98 Serial Number 15 Setup CD ROM 12 13 Setup Page 49 Single Camera 40 Splash Resistant ...

Page 128: ...ese locations do not repair consumer products When you ship the product Panasonic Servicenters are listed in the servicenter directory Call 1 800 272 7033 for the location of an authorized servicenter This Network Camera is designed for use in the United States of America Sale or use of this product in other countries areas may violate local laws After the limited warranty please contact our Conti...

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Panasonic KX-HCM230, Operating Instructions Manual

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