92
KX-FT937LA-B
12.5.3. Troubleshooting Items
12.5.3.1. Simple Check List
Note:
• Check according to the service code referring to the
Test Mode
(P.54).
ITEM
SYMPTOM
REFERENCE
ADF
(Auto Document Feeder)
No feed
See
No Document Feed
(P.93)
Paper jam
See
Document Jam
(P.94)
Multiple feed
See
Multiple Feed
(P.95)
Skew
See
Skew
(P.96)
Printing
Skewed receiving image.
See
Skewed Receiving Image
(P.98)
Image is distorted.
See
Image is Distorted (When printing)
(P.97)
Black or white vertical lines appear
See
Black or White Vertical Lines Appear
(P.98)
Communication FAX, TEL
(analog board)
Cannot communicate by fax.
See
Defective ITS (Integrated Telephone System) Section
(P.109) and
Journal Report
(P.67)
Error code is displayed.
See
Journal Report
(P.67)
Cannot talk.
See
Analog Board Section
(P.108)
DTMF tone doesn’t work.
Handset/Monitor sound, volume.
Abnormal mechanical sound Abnomal sound from the product
See
When Coping or Printing, an Abnormal Sound is
Heard from the Unit
(P.99)
Power supply
Voltage output is abnormal.
See
Power Supply Board Section
(P.110)
Operation panel
Keys are not accepted.
See
Operation Panel Section
(P.113)
Sensor
If the electric circuit is the cause, the error message
corresponding to the sensor will be displayed.
See
Sensor Section
(P.114)
SERIAL NO.
DATE
FUNCTION
JUDGEMENT
REFERENCE
FAX operation
Transmission
OK / NG
Receiving
OK / NG
Copy operation
FINE mode
OK / NG
PHOTO mode
OK / NG
Telephone operation Handset MIC/receiver
OK / NG
Monitor sound
OK / NG
Ringer sound
OK / NG
Dial operation
OK / NG
Volume operation
OK / NG
Operation Panel
Key check
OK / NG
Service code #561
(Refer to
Test Mode
(P.54).)
LED check
OK / NG
Service code #557
(Refer to
Test Mode
(P.54).)
LCD check
OK / NG
Service code #558
(Refer to
Test Mode
(P.54).)
Sensor
Sensor check
OK / NG
Service code #815
(Refer to
Test Mode
(P.54).)
Clock
Time goes by
OK / NG
Is the time kept correctly?
Check with another clock.
Digital TAM
Greeting REC / PLAY
OK / NG
Incoming message REC / PLAY
OK / NG
Memo REC / PLAY
OK / NG
Voice prompt
OK / NG
Service code #784
(Refer to
Test Mode
(P.54).)
Check whether voice prompt is play or not.
External Telephone
Handset transceiver/receiver
OK / NG
Remote control
OK / NG
Change to FAX receiving by pressing “ #9”.
(Refer to code no. 041.on
Program Mode Table
(P.89).)
Summary of Contents for KX-FT937LA-B
Page 11: ...11 KX FT937LA B 6 Technical Descriptions 6 1 Connection Diagram ...
Page 21: ...21 KX FT937LA B 6 4 2 Block Diagram ...
Page 23: ...23 KX FT937LA B ...
Page 68: ...68 KX FT937LA B ...
Page 69: ...69 KX FT937LA B CROSS REFERENCE Test Mode P 54 ...
Page 70: ...70 KX FT937LA B CROSS REFERENCE Test Mode P 54 ...
Page 71: ...71 KX FT937LA B CROSS REFERENCE Test Mode P 54 ...
Page 72: ...72 KX FT937LA B CROSS REFERENCE Test Mode P 54 ...
Page 73: ...73 KX FT937LA B ...
Page 74: ...74 KX FT937LA B ...
Page 75: ...75 KX FT937LA B CROSS REFERENCE Test Mode P 54 ...
Page 102: ...102 KX FT937LA B NG Wave pattern Note Refer to NG Example P 107 ...
Page 104: ...104 KX FT937LA B I O and Pin No Diagram ...
Page 106: ...106 KX FT937LA B ...
Page 107: ...107 KX FT937LA B 12 5 5 3 NG Example ...
Page 111: ...111 KX FT937LA B 12 5 7 2 Troubleshooting Flow Chart ...
Page 116: ...116 KX FT937LA B 12 5 11 Thermal Head Section Refer to Thermal Head P 22 ...
Page 117: ...117 KX FT937LA B 13 Service Fixture Tools ...
Page 120: ...120 KX FT937LA B 14 2 Disassembly Procedure 14 2 1 How to Remove the Paper Stacker ...
Page 121: ...121 KX FT937LA B 14 2 2 How to Remove the Operation Panel Block ...
Page 122: ...122 KX FT937LA B 14 2 3 How to Remove the Operation Board LCD and Platen Roller ...
Page 123: ...123 KX FT937LA B 14 2 4 How to Remove the Separation Holder and Document Feed Support ...
Page 124: ...124 KX FT937LA B 14 2 5 How to Remove the Image Sensor CIS and Feed Roller ...
Page 125: ...125 KX FT937LA B 14 2 6 How to Remove the Cutter Unit ...
Page 126: ...126 KX FT937LA B 14 2 7 How to Remove the Lock Lever and Thermal Head ...
Page 127: ...127 KX FT937LA B 14 2 8 How to Remove the Bottom Frame ...
Page 130: ...130 KX FT937LA B 14 2 12 Installation Position of the Lead Wires ...
Page 138: ...138 KX FT937LA B 15 2 3 4 Copying CROSS REFERENCE Sensor Section P 114 ...
Page 142: ...142 KX FT937LA B 16 1 4 Power Supply Board ...
Page 146: ...146 KX FT937LA B Refer to Analog Board Section P 108 ...
Page 147: ...147 KX FT937LA B 16 3 Test Chart 16 3 1 ITU T No 1 Test Chart ...
Page 148: ...148 KX FT937LA B 16 3 2 ITU T No 2 Test Chart ...
Page 155: ...155 KX FT937LA B MEMO ...
Page 165: ...165 KX FT937LA B 20 1 2 Upper Cabinet Section ...
Page 166: ...166 KX FT937LA B 20 1 3 Lower Cabinet Section ...
Page 167: ...167 KX FT937LA B 20 1 4 Gear Block Section ...
Page 168: ...168 KX FT937LA B 20 1 5 Screws ...
Page 169: ...169 KX FT937LA B 20 1 6 Accessories and Packing Materials ...