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Limited Warranty
Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation
of America
One Panasonic Way,
Secaucus, New Jersey 07094
Panasonic Sales Company,
Division of Matsushita Electric of
Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel
Industrial Park, Carolina, Puerto Rico 00985
PANASONIC Facsimile Products Limited Warranty
In the event of a defect in materials or workmanship, Panasonic Consumer Electronics Company or
Panasonic Sales Company (collectively referred to as “the warrantor”), will repair this product with new or
refurbished parts, free of charge, in the USA or Puerto Rico for one (1) year from the date of original
purchase.
This Limited Warranty Excludes both Labor and Parts for: batteries, antennas, ink film, toner cartridge,
drum unit, ink cartridge and cosmetic parts (cabinet).
Carry-in or mail-in service in the USA can be obtained during the warranty period by contacting a Panasonic
Services Company (PASC) Factory Servicenter listed in the Servicenter Directory. Or call, toll free,
1-800-HELP-FAX (1-800-435-7329) to locate a PASC Factory Servicenter. Carry-in or mail-in service in
Puerto Rico can be obtained during the warranty period by calling the Panasonic Sales Company telephone
number listed in the Servicenter Directory.
This warranty is extended only to the original purchaser. A purchase receipt or other proof of date of original
purchase will be required before warranty service is rendered.
This warranty only covers failures due to defects in material or workmanship which occur during normal use.
The inability of this product to interface with any specific computer is not a manufacturing defect and is
outside of the scope of this Limited Warranty. In no event shall the warrantor be liable by reason of such
incompatibility. The warranty does not cover damages which occur in shipment, or failures which are caused
by products not supplied by the warrantor such as non Panasonic ink film, toner cartridge or drum unit, or
failures which result from accident, misuse, abuse, neglect, mishandling, faulty installation, misapplication,
set-up adjustments, improper operation or maintenance, alteration, modification, power line surge, improper
voltage supply, lightning damage, signal reception problems, rental use of the product, or service by anyone
other than a PASC Factory Servicenter or a PASC authorized Servicenter, or damage that is attributable to
acts of God.
LIMITS AND EXCLUSIONS
There are no express warranties except as listed above.
THE WARRANTOR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS
WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF
MERCHANTABILITY, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on
how long an implied warranty lasts, so the above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from state to
state. If a problem with this product develops during or after the warranty period, you may contact your
dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the Customer
Satisfaction Center at the company address indicated above.
For product service
●
Servicenters are listed on next page.
●
Call toll-free 1-800-HELP-FAX (1-800-435-7329) for
the location of an authorized servicenter.
For out of warranty technical support
●
After the warranty has expired, please contact our
Continued Services Technical Support Line at
1-900-555-PANA (1-900-555-7262) for support on a
fee basis.
When you ship the product
●
Carefully pack your unit, preferably in the original
carton.
●
Attach a letter, detailing the symptom or problem, to
the outside of the carton.
●
Send the unit to an authorized servicenter, prepaid
and adequately insured.
●
Do not send your unit to the Panasonic Consumer
Electronics Company or to any executive or regional
sales offices. These locations do not repair
consumer products.
Have any questions? For in warranty support, CALL 1-800-HELP-FAX (1-800-435-7329) on:
operating the unit, getting repair service, and/or getting supplies.
