Panasonic KX-FHD331 Operating Instructions Manual Download

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Error Messages

For Fax Advantage assistance, call 1-800-435-7329.

OPEN CABINET
CHECK FILM SLACK

OPEN CABINET
CHECK FILM TYPE

The ink film is empty. Replace the ink film
with a new one (page 71).

The ink film is not installed. Install it (page
10).

The ink film is slack. Tighten it (page 72).

The fax machine is positioned near
appliances such as TVs or speakers which
generate an intense magnetic field.

PAPER JAMMED

A recording paper jam occurred. Clear the
jammed paper (page 73).

PLEASE WAIT

The unit is checking that there is no slack on
the ink film. Wait for a moment while the
check is completed.

REDIAL TIME OUT

The other party’s fax machine is busy or has
run out of recording paper. Try again.

REMOVE DOCUMENT

The document is jammed. Remove the
jammed document (page 76).

TRANSMIT ERROR

A transmission error occurred. Try again.

UNIT OVERHEATED

The unit is too hot. Let the unit cool down.

Summary of Contents for KX-FHD331

Page 1: ...tions before using the unit and save for future reference This model is designed to be used only in the U S A FOR FAX ADVANTAGE ASSISTANCE VOICE CALL 1 800 HELP FAX 1 800 435 7329 E MAIL TO consumerpr...

Page 2: ...k film L Do not rub or use an eraser on the printed side of recording paper as the print may smear Energy Star L As an ENERGY STAR Partner Panasonic has determined that this product meets the ENERGY S...

Page 3: ...n authorized service center when service is required Opening or removing covers may expose you to dangerous voltage or other risks Incorrect reassembly can cause electric shock when the unit is subseq...

Page 4: ...Computer with MODEM and fax machine share a single line one phone number 26 Help Button Help function 28 Volume Adjusting volume 29 Initial Programming Date and time your logo and fax number 30 Telep...

Page 5: ...k check here 67 Replacement Ink film 71 Jams Recording paper jam 73 Document jams sending 76 Cleaning Document feeder 77 Thermal head 78 General Information Printed Reports Reference lists and reports...

Page 6: ...hipping and transportation of the unit L The part numbers are subject to change without notice Power cord 1 Part No PFJA1030Z Telephone line cord 1 Part No PFJA02B002Z Handset 1 Part No PFJXE0805Z or...

Page 7: ...per use the legal paper tray L To place an order L If you have any questions about internet orders please contact us at Model No Item Specifications Usage KX FA93 Replacement film 216 mm 70 m 81 2 229...

Page 8: ...L To redial the last number dialed L To insert a pause during dialing J J J J MUTE L To mute your voice to the other party during a conversation Press this button again to resume the conversation K K...

Page 9: ...D D Document tray E E E E Recording paper entrance F F F F Recording paper exit G G G G Tension plate H H H H Front cover I I I I Document exit J J J J Document entrance K K K K Back cover open button...

Page 10: ...right side of the unit OR Push the back cover open lever green inside of the unit 3 Open the back cover 4 Insert the gear of blue core of the front ink film roll into the left slot of the unit Insert...

Page 11: ...at least once 6 Close the back cover securely by pushing down on the dotted area at both ends Close the front cover securely Note L The ink film is safe to touch and will not rub off on your hands li...

Page 12: ...ording paper Insert tabs on the paper tray into slots on the back of the unit Note L Do not place the unit in an area where the paper tray may be obstructed i e by a wall etc To use legal size paper L...

Page 13: ...document tray into the slots on the recording paper exit The recording paper will be ejected from the top of the unit after printing The document tray prevents the printed paper from curling Handset...

Page 14: ...1 Fan the stack of paper to prevent a paper jam 2 Pull the tension plate forward and hold open while inserting the paper L The paper should not be over the tab L If the paper is not inserted correctly...

Page 15: ...ive Ring page 24 Case 6 Computer with MODEM and fax machine share a single line one phone number page 26 Connecting to a telephone line jack and power outlet Using surge protectors L The warranty does...

Page 16: ...hone number Your situation You wish to use the fax machine and your answering machine in the same room Telephone wiring image in house or office Connections Answering machine Fax machine Single teleph...

Page 17: ...will be disconnected and the call will be switched to the fax machine The fax machine will receive a fax automatically If the answering machine is turned off The fax machine will ring 5 times and rec...

Page 18: ...for fax only Your situation You wish to use the fax machine only for fax reception transmission Telephone wiring image in house or office Connections Fax machine Single telephone line 1 phone number T...

Page 19: ...until the following is displayed L The display will show the number of rings before the fax machine answers a call in FAX ONLY mode 2 Press or to change the ring setting to 2 and press SET How to rec...

Page 20: ...use the fax machine and an extension telephone in a different room Most incoming calls are phone calls and the fax machine is seldom used for fax reception Telephone wiring image in house or office C...

Page 21: ...tion is required a fax calling tone slow beep is heard or no sound is heard press FAX START 3 Replace the handset L The fax machine will start reception With an extension telephone 1 When the extensio...

Page 22: ...or fax besides the current phone number To get a new phone number you need to subscribe to Distinctive Ring service at your local telephone company L Distinctive Ring service may be called Identa Ring...

Page 23: ...assigned for phone calls is called the fax machine and answering machine will ring and then the answering machine will record voice message automatically If the number assigned for fax is called the f...

Page 24: ...e number To get a new phone number you need to subscribe to a Distinctive Ring service at your local telephone company L Distinctive Ring service may be called Identa Ring service The name of service...

Page 25: ...How to receive calls If the number assigned for phone calls is called the voice message will be recorded in voice mail service If the number assigned for fax is called the fax machine will ring If an...

Page 26: ...via MODEM and the fax machine on a single telephone line The fax machine and the computer are in the same room and you don t want the computer to answer the incoming call automatically Telephone wirin...

Page 27: ...receive calls When receiving calls the fax machine will automatically answer all calls and only receive fax documents Note L If you use your computer as an answering machine please refer to Case 1 Rec...

Page 28: ...the features FEATURE LIST PRESS SET 3 How to store names and telephone numbers in the directory and how to dial them DIRECTORY PRESS SET 4 Help with problems sending receiving faxes FAX SND RCV PRESS...

Page 29: ...R OFF L To turn the ringer back on press While the ringer volume is set to off When a call is received the unit will not ring and will display the following INCOMING CALL Ringer pattern You can select...

Page 30: ...mple August 10 2002 Press 0 8 1 0 0 2 M 08 D 10 Y 02 TIME 12 00AM 5 Enter the correct hour minute by selecting 2 digits for each using the dial keypad Press to select AM or PM Example 10 15PM 1 Press...

Page 31: ...ill be displayed 6 Press MENU Note L You can enter your logo by pressing or in step 4 In this case press to move the cursor see page 32 for details To change capital or lower case letters Pressing the...

Page 32: ...rn to step 1 to enter the next character Display order of characters Keys Characters 1 1 _ 2 A B C a b c 2 3 D E F d e f 3 4 G H I g h i 4 5 J K L j k l 5 6 M N O m n o 6 7 P Q R S p q r s 7 8 T U V t...

Page 33: ...will be displayed 6 Press MENU Note L You can enter your fax number by pressing or in step 4 In this case press to move the cursor L The button replaces the digit with a and the button replaces it wit...

Page 34: ...2 for instructions Example NAME John STORE PRESS SET 4 Press SET Example S01 5 Enter the telephone number up to 30 digits using the dial keypad Example S01 1114497 L If you want to enter a hyphen pres...

Page 35: ...ess MENU to exit the program Helpful hint L For your convenience HELP FAX 1 800 435 7329 has been pre programmed If you cannot solve a problem call using this entry page 38 If unnecessary you can eras...

Page 36: ...EDIT PRESS MENU 3 Press MENU Example NAME Mary EDIT DELETE 4 Press Example NAME Mary STORE PRESS SET L If you do not need to edit the name skip to step 6 5 Edit the name see page 32 and page 35 for i...

Page 37: ...ment entrance DIRECTORY 2 Press or until the desired entry is displayed Example Peter 9876543 b Peter EDIT PRESS MENU 3 Press MENU Example NAME Peter EDIT DELETE 4 Press DELETE OK YES SET NO STOP L To...

Page 38: ...ress L Confirm that there are no documents in the document entrance DIRECTORY 2 Press or until the desired entry is displayed Example Lisa 2233445 b Lisa EDIT PRESS MENU L If the desired name has not...

Page 39: ...name telephone number and the time of the call You can view the caller information page 40 and print the caller ID list page 80 Note L If the unit is connected to a PBX Private Branch Exchange system...

Page 40: ...ert the document FACE DOWN and press FAX START To change the display of the caller information Press CALLER ID repeatedly after step 2 Example SAM LEE 11 20AM Jul 20 b 1345678901 11 20AM Jul 20 L Chec...

Page 41: ...sing press STOP then MENU 4 Press SET ERASE COMPLETED 5 Press STOP to exit the program Erasing specific caller information 1 Press CALLER ID Example 2 NEW CALLS PRESS NAVI 2 Press or until the desired...

Page 42: ...directory For station 1 1 Press station 1 STATION 1 DIAL MODE 2 Press SET Example NAME SAM LEE STORE PRESS SET 3 Press SET Example S01 134567 For stations 2 5 1 Press the desired station key 2 Press S...

Page 43: ...elect the resolution Select the desired resolution according to the type of document STANDARD For printed or typewritten originals with normal sized characters FINE For originals with small printing S...

Page 44: ...number 3 Press FAX START L The document will be fed into the unit and scanned into memory The unit will then transmit the data If the document exceeds the memory capacity sending will be canceled and...

Page 45: ...that can be seen through the other side i e newspaper L Check that ink paste or correction fluid has dried completely L To transmit the document with a width of less than standard letter size 216 mm w...

Page 46: ...avigator directory Press or then press or to display the desired entry and press SET L If the desired name has not been stored in navigator directory press STOP and dial the number manually Fax auto r...

Page 47: ...STATION 1 DIAL MODE 3 Press or until the following is displayed STATION 1 BROADCAST 4 Press SET DIR 00 NAVI SET 5 Program entries Using stations 2 5 Press the desired station key Example DIR ANN 01 ST...

Page 48: ...isplayed BROADCAST EDIT PRESS MENU 3 Press MENU BROADCAST ADD DELETE 4 Press 5 Press or until the desired entry you want to add is displayed L Navigator Example Mary 15843724123 L Station 2 Example Pe...

Page 49: ...splayed BROADCAST EDIT PRESS MENU 3 Press MENU BROADCAST ADD DELETE 4 Press 5 Press or until the desired entry you want to erase is displayed L Navigator Example Dick 13281432968 L To cancel erasing p...

Page 50: ...pacity sending will be canceled L If one of the entries is busy or does not answer it will be skipped All skipped entries will be redialed up to 2 times after all of the other entries have been called...

Page 51: ...can then send a fax To stop receiving Press STOP Extension telephone If you use the fax machine with an extension telephone you can receive fax documents using the extension telephone You do not have...

Page 52: ...ollowing is displayed L The display will show the number of rings before the unit answers a call in FAX ONLY mode 2 Press or to change the ring setting to 2 and press SET How to receive calls Just lea...

Page 53: ...a fax the fax machine will automatically start fax reception This service is convenient if you wish to have a different number for fax in a single telephone line To use this service you must subscrib...

Page 54: ...ENU SYSTEM SET UP PRESS NAVI 2 Press then 3 2 FAX RING PATTERN RING B D 3 Press or to select the ring pattern assigned for fax A Standard ring one long ring B Double ring two short rings C Triple ring...

Page 55: ...ed resolution according to the type of document FINE For printed or typewritten originals with small printing SUPER FINE For originals with very small printing PHOTO For originals containing photograp...

Page 56: ...he following table for the recommended reduction rates Letter 216 mm 279 mm 81 2 11 Legal 216 mm 356 mm 81 2 14 A4 210 mm 297 mm 81 4 1111 16 Example 72 reduced copy Note L If the appropriate reductio...

Page 57: ...il the following is displayed COLLATE ON RESOLUTION 3 Press START Example Making 2 copies of a 4 page original document Note L The unit will store the documents into memory while collating the copies...

Page 58: ...until the desired setting is displayed L This step may be slightly different depending on the feature 4 Press SET L The setting you selected is set and the next feature will be displayed 5 To exit pro...

Page 59: ...til the desired setting is displayed L This step may be slightly different depending on the feature 6 Press SET L The setting you selected is set and the next feature will be displayed 7 To exit progr...

Page 60: ...s a call in FAX ONLY mode You can select from 1 2 3 default 4 and 5 EXT TAM If you are using the unit with an answering machine set to 5 EXT TAM Code 12 Securing the remote operation for the answering...

Page 61: ...hours in advance of the desired time To send a document 1 Insert the document 2 Follow steps 1 to 4 on page 59 3 Press or to select ON 4 Press SET 5 Enter the fax number 6 Press SET 7 Enter the trans...

Page 62: ...ION MODE ON If you use an extension telephone and wish to use it to receive a fax activate this feature and program the activation code 1 Follow steps 1 to 4 on page 59 2 Press or to select ON 3 Press...

Page 63: ...If the ring back tone continues the other party s machine may not be a facsimile or may have run out of paper Check with the other party L The connecting tone volume cannot be adjusted ON default You...

Page 64: ...e document is jammed Remove the jammed document page 76 ERROR NOT YOUR UNIT Code 54 59 70 L A transmission or reception error occurred because of a problem with the other party s fax machine Check wit...

Page 65: ...s SET to clear the message Do not install folded or heavily curled paper COVER OPEN L The back cover is open Close it DIRECTORY FULL L There is no space to store new entries in navigator directory Era...

Page 66: ...Vs or speakers which generate an intense magnetic field PAPER JAMMED L A recording paper jam occurred Clear the jammed paper page 73 PLEASE WAIT L The unit is checking that there is no slack on the in...

Page 67: ...nge to TEL mode by pressing RECEIVE MODE L If you use a Distinctive Ring service make sure you have set the same ring pattern assigned by the telephone company page 53 The receiving mode does not func...

Page 68: ...CEIVE MODE L The time taken to answer the call is too long Decrease the number of rings of feature 06 page 60 The display shows the following but faxes are not received CONNECTING L The incoming call...

Page 69: ...er 20 such as letterhead or resume paper We recommend smooth paper such as Hammermill Jet Print for clearer printing Using an answering machine I cannot receive documents automatically L Your greeting...

Page 70: ...made for access to emergency services L Fax transmission and reception will be interrupted L If the delayed transmission feature 25 on page 61 is programmed and the start time is passed during a powe...

Page 71: ...t side of the unit OR Push the back cover open lever green inside of the unit 3 Open the back cover 4 Remove the used core and the used ink film 5 Remove the stoppers and tags from the new ink film 6...

Page 72: ...the dotted area at both ends Close the front cover securely L The following message will be displayed while the unit is checking that there is no slack in the ink film PLEASE WAIT Note L The ink film...

Page 73: ...APER JAMMED 1 Open the front cover by pulling up the center part 2 Push the back cover open button green on the right side of the unit OR Push the back cover open lever green inside of the unit 3 Open...

Page 74: ...he back cover securely by pushing down on the dotted area at both ends Close the front cover securely 7 Remove the recording paper and straighten Pull the tension plate forward and hold open while ins...

Page 75: ...the recording paper was not fed into the unit properly The display will show the following CHECK PAPER Remove the recording paper and straighten Pull the tension plate forward and hold open while ins...

Page 76: ...ams sending 1 Open the front cover by pulling up the center part Remove the jammed document carefully 2 Close the front cover securely Note L Do not pull out the jammed paper forcibly before opening t...

Page 77: ...r part 3 Clean the document feeder rollers and rubber flap with a cloth moistened with isopropyl rubbing alcohol and let all parts dry thoroughly Caution L L L L Do not use paper products such as pape...

Page 78: ...enter part 3 Push the back cover open button green on the right side of the unit OR Push the back cover open lever green inside of the unit 4 Open the back cover Remove the ink film 5 Clean the therma...

Page 79: ...e blue core at least once 7 Close the back cover securely by pushing down on the dotted area at both ends Close the front cover securely 8 Connect the power cord and the telephone line cord Ink film G...

Page 80: ...ur unit If the test print has a smudge or blurred points or lines clean the thermal head page 78 Broadcast programming list provides you with entries which are stored in the broadcast feature page 47...

Page 81: ...ANY OTHER THIRD PARTY WITH RESPECT TO ANY OF THE SERVICES PROVIDED BY OPENLCR NOR ASSUME NOR CREATE ANY OTHER OBLIGATION OF ANY KIND ON BEHALF OF OPENLCR L If you subscribe to openLCR service the unit...

Page 82: ...NLOAD IN PROCESS L The fax machine will automatically receive the rate table on this page Updating the rate table downloading the rate table If you register through openLCR web site or move to another...

Page 83: ...ly again L If the display shows the following the Caller IQ feature is set to off SET LCR TO ON Set the Caller IQ feature to on by referring to page 82 Automatic download The fax machine will automati...

Page 84: ...ution 7 7 lines mm 196 lines inch in fine photo resolution 15 4 lines mm 392 lines inch in super fine resolution Photo resolution 64 level Scanner type Contact Image Sensor Printer type Thermal Transf...

Page 85: ...ng the other side of the paper if you are not happy with the print quality or if misfeeding occurs L For proper feeding and best print quality we recommend using long grained paper L Do not use paper...

Page 86: ...allow the customer an opportunity to maintain uninterrupted service CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority...

Page 87: ...n or Mail In Service For Carry In or Mail In Service in the United States call 1 800 HELP FAX 1 800 435 7329 For assistance in Puerto Rico call Panasonic Sales Company 787 750 4300 or fax 787 768 2910...

Page 88: ...AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY For product service Call toll free 1 800 HELP FAX 1 800 435 7329 for the location of an authorized servicenter For o...

Page 89: ...d please contact 1 900 555 PANA 1 900 555 7262 for support on a fee basis Web Site www panasonic com for customers in the USA or Puerto Rico ONLY You can purchase parts accessories or locate your near...

Page 90: ...features 60 Broadcast transmission 47 Buttons Keys BROADCAST 47 50 CALLER ID 40 CALLER IQ 81 82 Delete 32 HELP 28 Insert 32 LOWER 34 38 46 MONITOR 38 RECEIVE MODE 51 52 REDIAL 43 C Caller ID 39 Callin...

Page 91: ...vation ID Feature 12 60 Reports Broadcast programming 80 Broadcast sending 50 Caller ID 39 61 80 Journal 44 80 Power down 70 Printer test 80 Sending 44 60 Setup 80 Telephone number 80 Reset Feature 80...

Page 92: ...s to mail in or carry in your fax to one of our Regional Service centers where the unit will be repaired and returned to you Instructions If you choose to receive a replacement unit under the Fax Adva...

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