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Handling cautions

IMPORTANT

To prevent theft or loss, make sure to store the product in a place that can be locked such as a
cabinet. When using the product, always keep it with you and take care so that it is not stolen or
used by third parties.

Before using the product, check for signs of disassembly or modification. Do not use it if there are
abnormalities.

General use

Do not place the product in the following areas, as doing so may damage the product.

Near electric appliances. The image may be distorted or noise may occur.

Do not drop the product or subject it to impacts. Doing so may cause malfunctions or damage.

When operating the screen using the dedicated stylus, do not firmly press it down. Doing so may damage
the dedicated stylus or result in scratches or dents on the display.

Do not place objects on the surface of the product or press down hard on the product with sharp objects.
The display surface may get scratched.

Do not use the dedicated stylus when dust or dirt (e.g., oil) is on the display. Otherwise foreign particles
on the screen/dedicated stylus may scratch the display surface or obstruct operation of the dedicated
stylus.

Use the dedicated stylus only for touching the display. Using it for any other purpose may damage the
dedicated stylus and result in scratches on the display.

Confirm the safety and security of software before downloading or installing it on the product. Installing
malware or viruses can cause malfunction and the disclosure of any private information stored in the
product, or may cause excessive sound volume.

Do not place the product near a television or radio receiver. This may cause television or radio
interference.

Keep the product away from magnets. Failure to do so may cause malfunction.

When using the product in a vehicle, it may affect electronic devices in the vehicle depending on the
vehicle type. Confirm the effects from radio waves with the vehicle manufacturer or sales dealer before
use.

Follow these instructions and this manual to avoid any damage to the devices. Carefully read the
instruction manuals of the peripheral devices.

Use peripheral devices that conform to the product’s specifications.

Connect to the connectors in the correct direction.

If a connector is hard to insert, do not try forcibly. Check its shape, direction, alignment of pins, etc.

The product and accessories are not waterproof or dustproof. Keep them away from liquids such as
water. Also, do not use them in places with high humidity, or a lot of sand or dust.

Make sure to close the interface cover, battery cover, and printer cover before use. Always keep the
covers clean and check that they are completely closed after opening them so that liquids, sand, dust,
and other foreign objects do not get inside. Take care so that foreign objects do not get caught between
the product and covers.

Condensation may form when moving from a cold place to a warm place. If condensation forms, refrain
from using the product until the moisture evaporates.

The product uses internal batteries to backup important operational data. If the internal batteries are
consumed and the operational data is lost, the product may fail to operate.
To reduce consumption of the internal batteries, do not remove the battery pack from the product as
much as possible. Also charge the battery pack before the battery level gets low.

Protecting your data

To prevent accidental loss of data, we recommend that you regularly back up any important data that
you store in the product, SIM card, and SD card.

4

Operating Instructions - Reference Manual

Introduction

Summary of Contents for JT-C52 Series

Page 1: ...Operating Instructions Reference Manual Mobile Payment Terminal Model No JT C52 series ...

Page 2: ...etic stripe card 17 Reading the smart card 18 Reading the contactless IC card JT C522GD series only 19 Input 20 Typing and voice input 20 Using the keyboard 20 Connectivity 22 WLAN 22 Bluetooth 23 Airplane mode 23 Settings 24 Accessibility settings 24 Troubleshooting 25 General information 25 Starting up 25 Shutting down 25 Indicator 25 Appendix 27 Regulatory information 27 Specifications 28 WARRA...

Page 3: ...the rights of third parties including but not limited to restriction under applicable copyright laws You are entirely responsible for additional content that you download to or forward from this product Panasonic is not responsible for such content or its use Before using such content it is your responsibility to verify that your intended use is properly licensed or is otherwise authorized Panason...

Page 4: ...product away from magnets Failure to do so may cause malfunction When using the product in a vehicle it may affect electronic devices in the vehicle depending on the vehicle type Confirm the effects from radio waves with the vehicle manufacturer or sales dealer before use Follow these instructions and this manual to avoid any damage to the devices Carefully read the instruction manuals of the peri...

Page 5: ...or the amount of time it can be used after a full charge becomes dramatically shorter the battery should be replaced with a new one Contact your technical support representative Do not touch the terminals of the battery Failure to observe this may cause poor contact When the battery is left installed in the product it discharges electricity gradually in small amounts even if the product s power is...

Page 6: ...use of such marks by Panasonic Corporation is under license The N Mark is a trademark or registered trademark of NFC Forum Inc in the United States and in other countries All other trademarks identified herein are the property of their respective owners 6 Operating Instructions Reference Manual Introduction ...

Page 7: ...JT C522GD series only Lights up or blinks during contactless IC card transactions B Contactless IC Card Reader JT C522GD series only C Display touch panel D Buttons page 9 E Smart card reader F Ambient light sensor 1 Automatically adjusts the screen brightness G Charging indicator Orange lit Battery is charging Green lit Battery charging is complete Red lit Battery level is 19 or less of a full ch...

Page 8: ... product Otherwise transactions may not work 3 The antenna is built into the unit Covering the area around the antenna with your hands or objects may cause the product not to operate correctly Rear view A Speaker B Battery cover C Magnetic card reader D Camera E Photo light F Printer cover G Mobile Wireless LAN Bluetooth antenna 1 H Strap attachment hole I Volume button 8 Operating Instructions Re...

Page 9: ...buttons Press to input a password ENTER button Press to confirm the input data CANCEL button Press if you made an operation or input mistake The input value will be cleared and you will return to the previous screen If you press the button while nothing is input you will return to the previous message Function buttons F1 to F3 Press to select the function Power button Press to turn the power on or...

Page 10: ... lift it up B 3 Remove the battery Pull the battery pack remover sheet A A slightly lift the battery pack insert your fingertips into the grooves on both sides B and lift up C A 4 Insert the battery Insert the battery s terminal side into the unit A and then lower the battery into place B Take care so that the battery pack remover sheet does not get caught 10 Operating Instructions Reference Manua...

Page 11: ... that the battery pack remover sheet does not get caught A B IMPORTANT The unit cannot operate with the AC adapter alone Make sure you insert a charged battery pack If you remove the battery pack the date and time settings return to default or return to the automatically or manually set previous date and time If the unit is not connected to a wireless LAN or mobile network configure the settings a...

Page 12: ... its full capacity 1 Connect the AC adaptor and the AC cord as shown below 2 Connect the AC adaptor to the unit and then connect the AC plug to the AC outlet Confirming the battery level The battery level is displayed in the status bar Fully charged Charging Battery level is 19 or less of a full charge Turning the unit on and off Turning the unit on Press and hold the power button for more than 3 ...

Page 13: ...the roll paper is set in the opposite direction B A 4 Pull out the roll paper so that about 1 to 5 cm of the end is out from the printer cover Pull out the roll paper straight Pulling at an angle will cause paper jams 5 Gently lift and close the printer cover so that the roll paper does not fall out from the compartment A and press the sides in the direction of the arrow until you hear a click B T...

Page 14: ...yvinyl chloride supplies and adhesive tape Paper dust building up in the printer can cause defective printing Carefully remove it so that you do not damage the parts by using a dry cotton swab etc The speed of the printer varies depending on the operating environment and print content The speed may be reduced especially in extreme temperature environments or when the battery level is low When ther...

Page 15: ... not touch the printer head printer drive and paper cutter A Paper cutter B Printer head C Printer drive D Bearing E Printer cover F Shaft 1 Insert the printer cover into the unit s printer as shown in the figure Insert the attachment part B of the printer cover into the A position in the figure A B Operating Instructions Reference Manual 15 Getting started ...

Page 16: ...ise A and close B the printer cover to insert the printer cover shafts into the bearings 4 Press the printer cover in the direction of the arrow until you hear a click IMPORTANT Do not forcefully press on the bearings because the shafts may break If the roll paper jams 1 Open the printer cover page 13 2 Remove the roll paper and cut off the wrinkled or dirty part 3 Set the roll paper page 13 If th...

Page 17: ...ic strip side facing down and slide from right to left Slide the card at a steady speed IMPORTANT Do not use objects other than the magnetic card and cleaning card Do not use a wet card Slide the card straight If you slide it in an arc the card may not be read correctly When cleaning use a cleaning card and repeat step 1 several times Operating Instructions Reference Manual 17 Getting started ...

Page 18: ...ll out the card Keep the card inserted until reading is complete IMPORTANT Do not insert objects other than the smart card and cleaning card Do not use a wet card Wipe dirt off the contact part of the card before use When cleaning use a cleaning card and repeat steps 1 and 2 several times 18 Operating Instructions Reference Manual Getting started ...

Page 19: ...ayed guide varies depending on the card IMPORTANT Perform contactless IC card transactions in areas with good signal strength If the card cannot be read move the card around and try again Keep at least 10 cm away from other contactless IC card readers writers during use Otherwise the card may not be read correctly Operating Instructions Reference Manual 19 Getting started ...

Page 20: ...rd language 1 Swipe up the home screen and then in the app list tap Settings System Languages input 2 Tap Virtual keyboard select the desired keyboard and then configure the desired settings according to your needs If the desired keyboard is not shown tap Virtual keyboard Manage keyboards and then select the desired keyboard Using the SwiftKey keyboard A Tool bar Text replacement Some commonly dis...

Page 21: ...leys D Input switching key Switches to alphabet number and symbol mode E Google voice typing key Tap and hold to switch to Google voice typing mode F Delete key Deletes the character to the left of the cursor G Line feed key Inserts line feeds in text H Keyboard conversion key Changes the virtual keyboard page 20 I Close the keyboard Operating Instructions Reference Manual 21 Input ...

Page 22: ...ttings Network Internet WLAN Make sure that WLAN is turned on 2 Tap Add network 3 Enter the network name SSID then select the network s security type and enter the password if required Select the security type from None WEP WPA WPA2 PSK or 802 1x EAP 4 Tap SAVE Selecting the frequency band used for WLAN 1 Swipe up the home screen and then in the app list tap Settings Network Internet WLAN Make sur...

Page 23: ...ion manuals included with the other device for details 1 Swipe up the home screen and then in the app list tap Settings Connected devices Bluetooth Pair new device The unit searches for nearby Bluetooth devices and the names of Bluetooth devices available for pairing are displayed 2 Tap the name of the device that you want to pair with the unit 3 Follow the on screen instructions Note When the uni...

Page 24: ...o press and hold both volume buttons to start the selected accessibility feature Select to Speak Allows you to tap specific items on your screen to hear them read aloud TalkBack models with GMS only Reads items on the screen aloud Text to speech output Allows you to configure the unit s text to speech features Font size Allows you to make the text on the screen smaller or larger Display size Allow...

Page 25: ...er button Charge the battery Install the battery correctly Replace the battery with a fully charged one Other startup problems Disconnect and remove all peripheral devices Shutting down The unit does not turn off It may take one or two minutes for the unit to turn off This is not a malfunction Press and hold the power button for at least 10 seconds to force the unit to restart and then try again D...

Page 26: ...ry cannot be charged at all The charger is not connected properly Confirm all connections There may be debris lodged in the battery charge terminals Remove the battery and remove any debris found Replace the battery with a new one 26 Operating Instructions Reference Manual Troubleshooting ...

Page 27: ...osure information The highest SAR value for this product as reported to the ISED is listed below Highest value W kg 0 71 Information sur l exposition aux radiofréquences RF La valeur de DAS la plus élevée obtenue pour ce produit telle que rapportée à l ISDE lors des essais pour une utilisation près de l oreille est telle que décrite ci dessous Valeur la plus élevée W kg 0 71 Operating Instructions...

Page 28: ...8 149 151 153 157 159 161 165 ch IEEE 802 11b IEEE 802 11g IEEE 802 11n 2 4 GHz 1 ch 11 ch RF frequency band 2 4 GHz Band 2 412 GHz 2 462 GHz 5 GHz Band 5 18 GHz 5 32 GHz 5 5 GHz 5 7 GHz 5 745 GHz 5 825 GHz Data transfer rate IEEE 802 11a 54 Mbps IEEE 802 11b 11 Mbps IEEE 802 11g 54 Mbps IEEE 802 11n HT20 72 2 Mbps HT40 150 Mbps Bluetooth Bluetooth v4 2 Class 1 Transmission method FHSS system Wire...

Page 29: ...epending on usage conditions 5 Actual size may vary by unit configuration 6 Average weight Actual weight may vary by unit configuration 7 Product or application booting can dependent upon the battery charge level Do not expose the skin to this product when using the product in a hot or cold environment When using the product in hot or cold environments some peripherals may not perform properly Con...

Page 30: ... Plus warranty has been purchased will receive additional coverage for any failure that occurs due to accidental damage All other terms and conditions of the standard warranty apply and this additional coverage will exist for the duration of the standard warranty period of the Product If an extended Protection Plus warranty program is purchased coverage is extended to the end of the last year of e...

Page 31: ...ition all modems must be approved by Panasonic as compatible with the device hardware before installation or use Panasonic s sole responsibility for the warranty or technical support of the software required to install or operate the modem is defined in Section 2 Limited Software Warranty Any attempted software installation by anyone other than a Panasonic Authorized Wireless Integrator is not cov...

Page 32: ...y Panasonic Failures which result from alteration accident misuse introduction of liquid or other foreign matter into the unit abuse neglect installation maladjustment of consumer controls improper maintenance or modification use not in accordance with product use instructions Failures due to service by anyone other than a Panasonic Authorized Service Provider Failures caused by improper installat...

Page 33: ...E LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you This limited warranty gives you specific legal rights and you may also have other rights which vary from state to state For technical s...

Page 34: ...mer Purchase Defective Materials or Workmanship All consumable items including protection film cleaning cloth carry case tether and harness No Coverage Remedy In the event of a warranty claim contact PCI s representatives within the applicable warranty period identifying the nature of the defect claimed at 1 800 668 8386 between 9 00 A M and 5 00 P M Eastern Time Zone Mon Fri excluding holidays fo...

Page 35: ... copy of your purchase receipt and an explanation of the suspected defect PCI will replace in Canada the defective disk s or other media Remedy PCI s entire liability and your only remedy for any breach of this software media warranty is limited to replacement of the media only It does not cover any other damages including but not limited to loss of use or profit loss or special indirect or conseq...

Page 36: ...mmables incluant les pellicules protectrices chiffons de nettoyage étuis de transport longes et sangles Aucune couverture Recours Pour obtenir des informations sur la marche à suivre dans le cas où une réclamation en vertu de la garantie deviendrait nécessaire communiquez par téléphone avec un représentant de PCI au 1 800 668 8386 entre 9h00 et 17h00 heure de l Est du lundi au vendredi sauf les jo...

Page 37: ... votre achat et une description du problème Recours La responsabilité de PCI et votre seul recours dans le cas de toute défaillance couverte par la garantie sur ce support de logiciel est limitée au seul remplacement du support Elle ne couvre aucun autre dommage y compris mais non exclusivement la perte d usage ou de profits ni aucun dommage spécial indirect ou consécutif ni aucune autre réclamati...

Page 38: ...Panasonic Mobile Communications Co Ltd 600 Saedo cho Tsuzuki ku Yokohama city Kanagawa 224 8539 Japan DHQP1052ZA J1 CXXXX 0 ...

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