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For U.S.A.
Panasonic Solutions Company
Laptop Computer Products - Worldwide Product Warranties
Section 1: Limited Warranty - Hardware
Panasonic Solutions Company (referred to as “Panasonic”) will repair the products listed below with new
or rebuilt parts, free of charge in the U.S.A. or other Panasonic approved location for the period specified
below from the date of original purchase in the event of a defect in materials or workmanship. These
warranties are extended solely to the original purchaser. A purchase receipt or other proof of date of original
purchase will be required before warranty performance is rendered.
• Laptop Computers (CF-##) – 3 Years
• PDRC – LCD and Keyboard Assy – 3 Years
• Ultra-Mobile PC (CF-U/CF-H Series) – 3 Years
• MDWD – (CF-07/CF-08) - 3 Years
Battery Warranty
Batteries supplied with the product are covered under the warranty for one (1) year from date of purchase,
except as excluded in Section 3. Batteries purchased separately are covered under the warranty for one (1)
year from the date of purchase. A battery furnished under the warranty is covered for the remaining period
of the one year warranty on the original or purchased battery.
Optional: Panasonic Toughbook Protection Plus Warranty
Any unit for which the Panasonic Toughbook “Protection Plus” warranty has been purchased will receive
additional coverage for any failure that occurs due to accidental damage. All other terms and conditions of
the standard warranty apply and this additional coverage will exist for the duration of the standard warranty
period of the unit. If a four or five year Protection Plus warranty program is purchased, coverage is extended
to the end of the fourth or fifth year accordingly.
This warranty covers failures or defects that are not caused by fire, intentional acts, cosmetic damage not
affecting functionality, loss, theft, improper maintenance, modification or service by anyone other than
the Panasonic National Service Center or a Panasonic Authorized Service Provider, or damage that is
attributable to acts of God. This warranty is extended solely to the original purchaser. Maximum benefit
is limited to one replacement per coverage year of the Motherboard, LCD, Storage Drive, and Keyboard.
Complete unit replacement is at the discretion of Panasonic and is limited to once during the coverage term.
Wireless Module Warranty
Panasonic approved wireless modems installed in Panasonic brand computers and integrated by Panasonic
or an Authorized Panasonic Wireless Integrator are covered under the warranty for the remaining warranty
period of the computer in which the modem is installed. For computers with less than three (3) months
remaining on the unit warranty, the wireless modem will be covered for a period of three (3) months from the
date of installation of the modem, covering only modem replacement or modem installation related issues.
All modems must be approved by the wireless carrier prior to use. Any use or attempted use of a wireless
modem not approved and activated by the carrier for use on their network is strictly prohibited and is not
sanctioned or warranted by Panasonic and may result in legal action. In addition, all modems must be
approved by Panasonic as compatible with the computer hardware before installation or use.
Panasonic’s sole responsibility for the warranty or technical support of the software required to install or
operate the modem is defined in Section 2 (Limited Software Warranty). Any attempted software installation
by anyone other than a Panasonic Authorized Wireless Integrator is not covered under warranty and may
result in service charges to re-image or replace the hard drive.
Installation or attempted installation by any party other than Panasonic or an Authorized Panasonic Wireless
Integrator is strictly not covered under the warranty and may void the computer warranty if damage results.
LIMITED WARRANTY
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