22
Troubleshooting (Basic)
Follow the instructions below when a problem has occurred. There is also an advanced troubleshooting
guide in the “Reference Manual”. For a software problem, refer to the software’s instruction manual. If the
problem persists, contact Panasonic Technical Support.
Starting Up
Cannot start up.
The battery indicator is not lit.
z
Connect the AC adaptor.
z
When the remaining battery charge is 4
%
or less, this
computer does not start even if the AC adaptor is connected.
Charge the battery.
z
Remove the AC adaptor, then connect it again.
z
Press and hold until the battery indicator blinks 3 times.
Cannot turn on this computer.
This computer does not wake up
from sleep.
z
Leave it in an environment of 5
°C
{41 °F} to 35
°C
{95
°F
} for
about an hour, then turn on the power again.
The date and time are incorrect.
z
Make the correct settings by performing the following steps.
1.
Touch [
Apps] - [ Settings] - [ Date & time], and
set date and time.
z
If the problem persists, the internal clock battery may need to
be replaced. Contact Panasonic Technical Support.
z
When this computer is connected to network, check the date
and time of the server.
z
The 2100 A.D. or later year will not be correctly recognized
on this tablet computer.
Operation is slow.
z
Ambient temperature may be high. Move this computer to
the cooler location.
Cannot wake up.
z
You disconnected the AC adaptor while this computer was
in sleep. If this computer’s power supply is disconnected in
sleep and the battery is exhausted, unsaved data will be lost
and this computer will not wake up.
z
The battery is exhausted. Sleep consume some power.
Other startup problems
z
Remove all peripheral devices.
Shutting Down
This computer does not shut down.
z
Remove this computer from the Cradle.
z
Wait one or two minutes. It is not a malfunction.
Display
No display
z
The computer entered sleep by the power-saving function.
To resume, To wake it up, press .
The screen is dark.
z
If the brightness setting of this tablet computer is set to
“Automatic brightness”, the screen brightness automatically
changes depending on the ambient brightness.
Disable “Automatic brightness” and change the brightness of
the screen.
Troubleshooting
DRAFT
Summary of Contents for FZ-A1BDAAZAE
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