30
VQT2H94
R eference
R eference
Troubleshooting guide
Before requesting service, please perform the
following steps.
The following do not indicate a problem with this unit:
≥
Regular disc rotating sounds.
≥
Image disturbance during search.
∫
Unit doesn’t respond to remote control
or front panel buttons.
Press and hold [
Í
/I] on the main unit for 3 seconds.
– If still unable to turn the unit off, disconnect the AC mains
lead, wait 1 minute, then reconnect the AC mains lead.
∫
Cannot eject disc.
The unit may have a problem.
1
While the unit is off, press and hold [OK], the yellow
button and the blue button on the remote control at the
same time for more than 5 seconds.
– “00 RET” is displayed on the unit’s display.
2
Repeatedly press [
1
](right) on the remote control or [
Í
/I]
on the unit until “06 FTO” is displayed on the unit's
display.
3
Press [OK] on the remote control or [
<
OPEN/CLOSE] on
the unit.
To return to the factory preset.
¾
Select “Yes” in “Default Settings” in the Setup menu. (
>
29)
To return all settings to the factory preset.
¾
Reset the unit as follows:
1
While the unit is off, press and hold [OK], the yellow
button and the blue button on the remote control at the
same time for more than 5 seconds.
– “00 RET” is displayed on the unit’s display.
2
Repeatedly press [
1
](right) on the remote control or [
Í
/I]
on the unit until “08 FIN” is displayed on the unit's display.
3
Press and hold [OK] on the remote control or [
<
OPEN/
CLOSE] on the unit for at least 3 seconds.
Power of this unit is turned off when the input
for the TV is switched.
¾
This is a normal phenomenon when using VIERA Link
(HDAVI Control 4 or later). For details please read the
operating instructions for the TV.
The remote control doesn’t work properly.
¾
The remote control and main unit are using different
codes. If “SET 1”, “SET 2” or “SET 3” is displayed when a
button is pressed on the remote control, change the code
on the remote control. (
>
29)
¾
It may be necessary to set the manufacturer code or the
remote control code again after changing the batteries for
remote control. (
>
14)
The TV tuner mode is not displayed when the
TV is switched on.
¾
This phenomenon may occur, depending on the TV
setting, when “Quick Start” is set to “On”.
– Depending on the TV, this phenomenon may be prevented
by reconnecting the HDMI cable to a different HDMI input
terminal or by changing the HDMI auto connection setting.
You have forgotten your ratings password.
You want to cancel the ratings level.
¾
The ratings level returns to the factory preset.
1
While the unit is on, press and hold [OK], the yellow
button and the blue button on the remote control at the
same time for more than 5 seconds.
– “00 RET” is displayed on the unit’s display.
2
Repeatedly press [
1
] (right) on the remote control or [
Í
/
I] on the unit until “03 VL” is displayed on the unit's
display.
3
Press [OK] on the remote control or [
<
OPEN/CLOSE] on
the unit.
Do you have the latest firmware installed?
Firmware updates may be released to correct operating
irregularities that are discovered with certain movies.
(
>
14)
4
Make the following checks.
If the problem remains unresolved, consult
your dealer for instructions.
General operation
DMP-BD65_45EB-VQT2H94_eng.book 30 ページ ２０１０年１月１５日 金曜日 午後９時４８分
