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CQ-C9800/9700U

CQ-C9800/9700U

57

Troubleshooting

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Preliminary Steps

Check and take steps as described in the tables below.

If You Suspect Something Wrong

Immediately switch the power off.
Disconnect the power connector and check that there is 
neither smoke nor heat from the unit before asking for 
repairs. Never try to repair the unit by yourself because it 
is dangerous to do so.

Caution:

 Do not use the unit if it malfunctions or if 

there is something wrong.

 Do not use the unit in abnormal condition, 

for example, without sound, or with smoke 
or foul smell, which can cause ignition or 
electric shock. Immediately stop using it and 
call the store where you purchased it.

Troubleshooting Tips

Common

No power to the unit. 

The power cord (battery, ACC and 
ground) is connected in the wrong 
way.

Check the wiring.

Fuse blow out.

Eliminate the cause of fuse blow out 
and replace the fuse with new one. 
Consult your dealer.

Problem

Possible cause

Possible solution

Noise

There is an electromagnetic-wave 
generator such as a cellular phone 
near the unit or its electrical lines.

Keep an electromagnetic-wave 
generator such as a cellular phone 
away from the unit and the wiring of 
the unit. In case the noise cannot be 
eliminated due to the wiring harness 
of the car, consult your dealer.

The contact of the ground lead is 
poor.

Make sure that the ground lead is 
connected to an unpainted part of the 
chassis securely.

Problem

Possible cause

Possible solution

Noise is made in 
step with engine 
revolutions.

Alternator noise comes from the 
car.

Change the wiring position of the 
ground lead.

No sound from 
speaker(s)

Balance/fader setting is not 
appropriate.

Readjust balance/fader.

There is a break, a short circuit, 
poor contact or wrong wiring 
regarding the speaker wiring.

Check the speaker wiring.

Some speakers are out of order.

Replace the speaker with new one.

The speaker channels 
are reversed between 
right and left.

The speaker wiring is confused 
between right and left.

Perform the speaker wiring in 
accordance with the wiring diagram.

Poor reception or 
noise

Antenna installation or wiring of 
antenna cable is faulty.

Check whether the antenna mounting 
position and its wiring are correct. 
In addition, check to see whether the 
antenna ground is securely connected 
to the chassis.

No power is supplied to the 
antenna amplifi er (when using a 
fi lm  antenna,  etc.).

Check the wiring of the antenna 
battery lead.

The number of auto 
preset stations are 
less than 6.

The number of receivable stations 
are less than 6.

Move to an area where receivable 
stations number is maximum, and try 
presetting.

Preset stations cannot 
be stored.

The contact of the battery lead is 
poor, or the battery lead is not 
always powered.

Make sure that the battery lead is 
connected securely, and preset 
stations again.

Mount a noise fi lter on the power supply.

Radio

Sound is not 
generated.

MUTE is set to ON.

Set MUTE to OFF.

The wiring of the speaker lines 
are not correct, or a break or poor 
contact arises.

Check the wiring in accordance with 
the wiring diagram.

The demonstration 
screen displayed and 
no operable.

You cannot operate the unit while 
the demonstration screen appears.

Press [DISP] (display) to end the 
demonstration screen.

If the demonstration screen 
appears frequently, there is a 
possibility that poor contact or 
wrong wiring arises between the 
battery lead of the unit and the 
battery cable of the car. 
(The battery lead should be always 
powered.)

Check the battery wiring in accordance 
with the wiring diagram.

Some operations are 
not executable.

Some operations are not executable 
in particular modes such as menu 
mode.

Read the operating instructions 
carefully and cancel the mode. In case 
the unit is still out of order, consult the 
dealer.

The Power fails 
unintentionally.

The safety device works.

Call the store where you purchased 
the unit, or your nearest Panasonic 
Servicenter.

Problem

Possible cause

Possible solution

Summary of Contents for CQC9700U - AUTO RADIO/CD DECK

Page 1: ...r future use Prière de lire ces instructions attentivement avant d utiliser Ie produit et garder ce manuel pour l utilisation ultérieure Lea con atención estas instrucciones antes de utilizar el producto y guarde este manual para poderlo consultar en el futuro CQ C9800U Operating Instructions Operating Instructions Manuel d instructions Manuel d instructions Manual de instrucciones Manual de instr...

Page 2: ...is designed to operate with a 12 V DC negative ground battery system the normal system in a North American car Disc Front Panel Mechanism Do not insert coins or any small objects Keep screwdrivers and other metallic objects away from the disc mechanism and disc The face plate may close automatically depending on the situation Be careful not to catch your fingers in the plate Use Authorized Service...

Page 3: ...phic pattern still image opening and ending screens using your own images stored on CD R RW At last you can create an original display that s all yours page 54 SQ Sound Quality You have 6 preset modes FLAT POP ROCK VOCAL JAZZ CLUB You can customize your settings for these except FLAT and save them for instant recall SQ9 9 Band Sound Quality Center frequency and level are adjustable in each of 9 ba...

Page 4: ...Caution Improper use of the battery may cause overheating an explosion or ignition resulting in injury or a fire Subwoofer Preparation Connect the subwoofer and the amplifier option page 74 Subwoofer level setting You can change the subwoofer level page 44 Subwoofer low pass filter setting You can select the upper limit frequency of the sound from subwoofer page 44 The 12 hour system is used for t...

Page 5: ...iagram upgrading the system 1 upgrading the system 2 speaker system connection Specifications 75 Safety Information Page 2 Precautions 2 Accessories 3 Features 8 Before Reading these Instructions 9 Preparation 10 Remote control unit subwoofer Clock Setting 11 General 22 Power source volume mute attenuation rear speakers as sub woofers super bass control subwoofer SBC SW open the front panel close ...

Page 6: ...seconds when turning power on 6 4 9 7 5 Car Audio SOURCE MUTE POWER RAND VOL 3 1 2 DISP BAND REP 6 5 SET SEL SCAN MENU NUMBER 8 0 DISP Display SOURCE Power source MUTE Mute attenation SBC SW VOL VOL Volume SOURCE PWR Power Press SOURCE to change the source MUTE Mute attenuation SBC SW VOLUME When a CD is in the player Radio page 26 CD player page 29 When a MP3 data disc is in the player MP3 player...

Page 7: ... excessive equalizing and capability to cover wide variety of music Listener friendly and crisp sound Sharp and dynamic sound Powerful deep bass and turgescent treble Highlighted vocals that are apt to be overwhelmed by instrumental sound Sound with emphasis on sharpness of high hat and echo of saxophone Jazz specific deep sound Reproduction of realism being in a club FLAT ROCK POP VOCAL JAZZ CLUB...

Page 8: ...Up to 6 stations can be stored in each of the FM1 FM2 FM3 and AM band selections Caution To ensure safety never attempt to preset stations while you are driving Auto Preset Memory APM Automatically save stations with good reception in the preset memory 1Select a band previous page 2Press and hold BAND APM Auto Preset Memory for more than 2 seconds The 6 stations with good reception will be automat...

Page 9: ...t reverse SOURCE BAND 1 Pause SET 0 to 9 Track number 5 Scan play 6 5 Track selection fast forward fast reverse 6 4 9 7 5 Car Audio SOURCE MUTE POWER RAND VOL 3 1 2 DISP BAND REP 6 5 SET SEL SCAN MENU NUMBER 8 0 DISP Display SOURCE BAND Pause SET fl Number Available Discs CD DA MP3 WMA Caution 3q 8 cm CD is not available for this unit so do not insert it Do not use irregularly shaped discs Do not u...

Page 10: ...7 5 Car Audio SOURCE MUTE POWER RAND VOL 3 1 2 DISP BAND REP 6 5 SET SEL SCAN MENU NUMBER 8 0 2Submenu Press or Select CD DA Repeat Play Default OFF Select RANDOM Select REPEAT All the available tracks play in a random sequence lights ON Cancel OFF Repeat the current track lights ON Cancel OFF Direct Operation Submenu SET MENU Press 4 Random play Press 6 Repeat play 6 4 9 7 5 Car Audio SOURCE MUTE...

Page 11: ...n Example file number 10 1Press fl 2Press 1 0 3Press BAND SET Direct Folder Selection Example folder number 10 1Press fl twice 2Press 1 0 3Press BAND SET Note To suspend direct selection press DISP display Random scan and repeat play are canceled once fl is pressed Operation returns to the start of the disc when a folder with no MP3 or WMA format files is selected 0 to 9 File selection folder number ...

Page 12: ...ay Press 6 Repeat play Press and hold 6 Folder repeat play 6 4 9 7 5 Car Audio SOURCE MUTE POWER RAND VOL 3 1 2 DISP BAND REP 6 5 SET SEL SCAN MENU NUMBER 8 0 SEL MENU BAND SET Repeat Play Default OFF Folder Repeat Play Default OFF Select REPEAT Select FOLDER REPEAT Random Play Repeat Play All the files on all folders play in a random sequence lights ON Cancel OFF All the available files on the cu...

Page 13: ...the same disc as MP3 or WMA files the songs may not play in the intended order or some songs may not play at all When storing MP3 data and WMA data on the same disc use different folders for each data Do not record files other than MP3 WMA files and unnecessary folder on a disc The name of MP3 WMA file should be added by rules as shown in the following descriptions and also comply with the rules o...

Page 14: ... mode CD Changer Selection Preparation Use the dual CD changer selector CA CD55U option to connect 2 CD changers page 72 Press BAND The selected changer number either 1 or 2 is displayed Direct Disc Selection Example disc number 5 1Press fl 2Press 5 3Press BAND SET Note To suspend direct disc selection press DISP display or fl Random scan and repeat play are canceled once fl is pressed 0 to 9 Disc nu...

Page 15: ...OFF All the available tracks on the current disc play in a random sequence lights ON Cancel OFF Direct Operation Submenu SET MENU Press 4 Random play Press and hold 4 Disc random play Press 6 Repeat play Press and hold 6 Disc repeat play 6 4 9 7 5 Car Audio SOURCE MUTE POWER RAND VOL 3 1 2 DISP BAND REP 6 5 SET SEL SCAN MENU NUMBER 8 0 SEL MENU Submenu BAND SET Repeat Play Default OFF Disc Repeat ...

Page 16: ...H 23 E N G L I S H 24 Push Push Push Push VOLUME VOLUME 6 4 9 7 5 Car Audio SOURCE MUTE POWER RAND VOL 3 1 2 DISP BAND REP 6 5 SET SEL SCAN MENU NUMBER 8 0 DISP Display SEL Select VOL VOL Example CD mode Balance Fader You can adjust the sound balance among the front rear right and left speakers Default BAL balance CNT center FAD fader CNT center Setting range 15 levels each Push Push VOLUME Right ...

Page 17: ...g range j subwoofer mute j6 dB to i6 dB by 2 dB Subwoofer Low Pass Filter LPF You can select the upper limit frequency of the sound from subwoofer Default 120 Hz Setting range OFF 60 Hzj160 Hz by 5 Hz VOLUME Increased VOLUME Decreased VOLUME Increased VOLUME Decreased High Pass Filter HPF Select the lower limit frequency of the sound from speakers except subwoofer Default OFF Setting range OFF 90 ...

Page 18: ...justed effect what has been set will be reflected as the current SQ until another SQ is selected Even when the SQ presets are adjusted the display which appears when the settings are called remains unchanged Only buttons 2 to 6 can be used to preset the adjusted SQ An adjusted SQ cannot be preset in button 1 Note Press DISP display to return to the regular mode If no operation takes place for more...

Page 19: ... reaches you at the position where you are sitting in the car so that you can reproduce the sound field which is tailored to this position Default OFF Setting range OFF 4 types 2Submenu 1Press or 2Press SET 1AUDIO MODE Press and hold SQ for more than 2 seconds to display AUDIO MODE Display AUDIO MODE SQ ADJUSTMENT SQ PRESET MEMORY Select POSITION page 46 Front right seat position Position setting ...

Page 20: ...r to select DISPLAY 3Set 1Press or 2Press SET Select DISPLAY ALL A Metropolis B Surfing C Tropical fish D Space scene E Spectrum analyzer display 25 bands S A F1 Random display among pattern 1 to 10 ALL Palm tree Sea gull Approach of planet Warp Snow board Contrast Default 3 Setting range 1 to 5 Maximum difference in contrast Minimum difference in contrast CONTRAST 5 CONTRAST 1 Clock Adjustment Se...

Page 21: ... MENU 6 4 9 7 5 Car Audio SOURCE MUTE POWER RAND VOL 3 1 2 DISP BAND REP 6 5 SET SEL SCAN MENU NUMBER 8 0 DISP Display MENU BAND Set 6 4 9 7 5 Car Audio SOURCE MUTE POWER RAND VOL 3 1 2 DISP BAND REP 6 5 SET SEL SCAN MENU NUMBER 8 0 SEL MENU Submenu BAND SET 1Menu 1Press MENU Press and hold MENU for more than 2 seconds 2Press or to select FUNCTION Note Press MENU to return to the regular mode Note...

Page 22: ...sed while customizing is underway the customizing operation will be aborted and the data being rewritten will be lost In a case like this proceed with the customizing operation again If the corrupted data is selected DISPLAY FILE INCOMPLETE appears Do not perform any operations while customizing is in progress step 7 2 To return to the default image download the applicable file on the web site pag...

Page 23: ...he speaker with new one The speaker channels are reversed between right and left The speaker wiring is confused between right and left Perform the speaker wiring in accordance with the wiring diagram Poor reception or noise Antenna installation or wiring of antenna cable is faulty Check whether the antenna mounting position and its wiring are correct In addition check to see whether the antenna gr...

Page 24: ...direction The lithium battery is weak Replace the battery with new one The aiming direction of the remote control unit is wrong Aim the remote control unit at the sensor of the unit and press buttons The sensor is exposed to direct sunlight The remote control unit may not be operable when the sensor is exposed to direct sunlight In such a case the system is not faulty Block off sunlight to the sen...

Page 25: ... changer has become disconnected from this unit in the changer mode Maintenance Your product is designed and manufactured to ensure a minimum of maintenance Use a dry and soft cloth for routine exterior cleaning Never use benzine thinner or other solvents Product Servicing If the suggestions in the charts do not solve the problem we recommend that you take it to your nearest authorized Panasonic S...

Page 26: ...not remove the face plate while driving your car Do not place the face plate on the dashboard or nearby areas where the temperature rises to high level Do not touch the contacts on the face plate or on the main unit since this may result in poor electrical contacts If dirt or other foreign substances get on the contacts wipe them off with a clean and dry cloth To avoid damaging the face plate do n...

Page 27: ...hboard Check the operation of the unit If you encounter problems please consult your nearest professional installer Before you begin installation look for the items which are packed with your unit Warranty Card Fill this out promptly Panasonic Servicenter List for Service Directory Keep for future reference in case the product needs servicing Installation Hardware Needed for in dash installation I...

Page 28: ...ntenna Connect the antenna by plugging the antenna lead into the antenna receptacle Installation Guide continued Identify All Leads The first step in installation is to identify all the car wires you ll use when hooking up your sound system As you identify each wire we suggest that you label it using masking tape and a permanent marker This will help avoid confusion when making connections later N...

Page 29: ...y depending on the car To securely install the unit fully bend a number of the tabs so that there is no rattling b Using the rubber cushion option 1 Insert mounting collar 1 into the dashboard and bend the mounting tabs out with a screwdriver 2 Secure the rear of the unit After fixing mounting bolt 5 and power connector 6 fix the rear of the unit to the car body by either method a or b shown below...

Page 30: ...switch actuated power antenna ACC power lead To ACC power i12 V DC Battery lead To the car battery continuous i12 V DC Ground lead To a clean bare metallic part of the car chassis Note Insulate this lead with vinyl tape when you do not connect it Note The power antenna extends automatically when the AM FM radio mode is selected Antenna Blue white stripe Brown white stripe Blue Red Yellow Black CD ...

Page 31: ...h CA CD55U Dual changer output cord Dual CD changer control lead Brown white stripe Dual CD changer selector CA CD55U option Changer 1 connecting cord RCA cord DIN extension cord supplied with CA CD55U Extension cord supplied with CX DP880U E N G L I S H 53 E N G L I S H 54 CD changer CX DP880U option Changer 2 connecting cord DIN cord L white Note For wiring carefully read the operating instructi...

Page 32: ...justment range Bass 28 dB at 20 Hz Treble 20 dB at 20 kHz Equalizer center frequency 62 5 Hz 125 Hz 250 Hz 500 Hz 1 kHz 2 kHz 4 kHz 8 kHz 16 kHz default Variable range of equalizer j12 dB to 12 dB 2 dB step Speaker impedance 4 8 Pre amp output voltage 5 V CD mode 1 kHz 0 dB Subwoofer output voltage 5 V Pre amp output impedance 60 Subwoofer output impedance 60 External input impedance 10 k AUX IN E...

Page 33: ...onic com Panasonic Sales Company Division of Matsushita Electric of Puerto Rico Inc PSC Ave 65 de Infanteria Km 9 5 San Gabriel Industrial Park Carolina Puerto Rico 00985 http www panasonic com Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 http www panasonic ca YEFM284204 FD0104 0 Printed in China Imprimé en Chine Impreso en China ...

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