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30
Troubleshooting
CD/DVD Drive
The tray does not come out
although inserting a pointed
object to the emergency
hole.
l
A pin of 1.3 mm in diameter is recommended to remove
a disc using the emergency hole (A). When the diam-
eter of the pin is smaller than this, insert the pin slightly
downward.
Others
No response.
l
Press
Ctrl
+
Shift
+
Esc
to open Task Manager and close the software application
that is not responding.
l
An input screen (e.g., password input screen at startup) may be hidden behind another
window. Press
Alt
+
Tab
to check.
l
Press the power switch for 4 seconds or longer to shut down the computer, and then
press the power switch to turn it on. If the application program does not work normally,
uninstall and reinstall the program. To uninstall,
A
Open the Control Panel.
1. Right-click any empty location on the Start screen.
2. Click [All apps] on the app bar.
3. Click [Control Panel] under “Windows System”.
Click
(Start) - [Control Panel].
B
Click [Program] - [Uninstall a program].
The recovery disc for Win-
dows 8 is not functioning.
l
Perform recovery using the recovery disc for Windows 7 first, and then perform recovery
using the recovery disc for Windows 8.
A
Troubleshooting (Basic)
CF-53mk3(DFQW5800ZAT)_OI_US.indb 30
2013/06/12 12:56:09