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20

Getting Started

Usef

ul Inform

ation

Troubleshooting

Appendix

Troubleshooting (Basic)

Follow the instructions below when a problem has occurred. There is also an advanced troubleshooting guide in the 
“Reference Manual”. For a software problem, refer to the software’s instruction manual. If the problem persists, contact 
Panasonic Technical Support (

Î

page 29). You can also check the computer’s status in the PC Information Viewer 

(

Î

 

Reference Manual

 “Troubleshooting (Advanced)”).

„

Starting Up

Cannot start up.
The power indicator or bat-
tery indicator is not lit.

z

Connect the AC adaptor.

z

Insert a fully charged battery.

z

Remove the battery pack and the AC adaptor, then connect them again. 

z

Remove the USB device, or set [USB Port] or [Legacy USB Support] to [Disable] in 
[Advanced] menu of the Setup Utility. The computer may not start up when certain 
USB devices are connected.

The power is turned on but 
“Warming up the system (up 
to 30 minutes)” appears.

z

The computer is warming up before start up. Wait for the computer to start up (takes 
up to 30 minutes). If, “Cannot warm up the system” is displayed, the computer failed 
to warm up and does not start. In this case, turn off the computer, leave it in an envi-
ronment of 5 °C {41 °F} or higher temperature for about an hour, and then turn on 
the power once more.

Cannot turn on the computer.
The computer does not 
resume from standby mode.
(The power indicator blinks 
quickly in green.)

z

Leave it in an environment of 5 °C {41 °F} or higher temperature for about an hour, 
then turn on the power once more.

You have forgotten the 
password.

z

Supervisor Password or User Password: Contact Panasonic Technical Support 
(

Î

page 29).

z

Administrator password: 
• If you have a password reset disk, you can reset the administrator password. Set 

the disk and enter any wrong password, then follow the on-screen instructions and 
set a new password.

• If you do not have a password reset disk, reinstall (

Î

page 17) and set up Win-

dows, and then set a new password.

“Remove disks or other 
media. Press any key to 
restart” or a similar mes-
sage appears.

z

A floppy disk is in the drive and it does not contain system startup information. 
Remove the floppy disk and press any key.

z

This message may appear with some USB devices. Remove the USB device, or set 
[USB Port] or [Legacy USB Support] to [Disable] in the [Advanced] menu of the 
Setup Utility.

z

If the problem persists after removing the disk, it may be a hard disk failure. Contact 
Panasonic Technical Support (

Î

page 29).

Windows startup and opera-
tion is slow.

z

Press 

F9

 in the Setup Utility (

Î

page 19 “To start the Setup Utility”) to return the 

Setup Utility settings (excluding the passwords) to the default values. Start the 
Setup Utility and make the settings again. (Note that the processing speed depends 
on the application software, so this procedure may not make Windows faster.)

z

If you installed a resident software after purchase, turn off the residence.

z

Disable Indexing Service in the following menu.
Click [start] - [Search] - [Change preferences] - [Without Indexing Service].

The date and time are incor-
rect.

z

Make the correct settings. Click [start] - [Control Panel] - [Date, Time, Language, 
and Regional Options] - [Date and Time].

z

If the problem persists, the internal clock battery may need to be replaced. Contact 
Panasonic Technical Support (

Î

page 29).

z

When the computer is connected to LAN, check the date and time of the server.

z

The 2100 A.D. or later year will not be correctly recognized on this computer.

[Executing Battery Recali-
bration] screen appears.

z

The Battery Recalibration was canceled before Windows was shut down last time. 
To start up Windows, turn off the computer by the power button, and then turn on.

CF-51MK3_X_E_OI_YBT.book  20 ページ  2006年7月18日 火曜日 午前11時50分

Summary of Contents for CF-51JB0DCBM

Page 1: ... 51 series Introduction 2 Read Me First 3 Description of Parts 9 First time Operation 11 On screen Manual 13 Handling and Maintenance 14 Hard Disk Data Erase Utility 16 Reinstalling Software 17 Error Code Message 19 Troubleshooting Basic 20 LIMITED USE LICENSE AGREEMENT 23 Contrat de licence d usage limité 24 Specifications 25 LIMITED WARRANTY 29 For more information about the com puter you can re...

Page 2: ...hita Electric Industrial Co Ltd All Rights Reserved Disclaimer Computer specifications and manuals are subject to change without notice Matsushita Electric Industrial Co Ltd assumes no liability for damage incurred directly or indirectly from errors omissions or discrepancies between the com puter and the manuals Trademarks Microsoft Windows and the Windows logo are registered trademarks of Micros...

Page 3: ...s restricted to indoor use due to its operation in the 5 15 to 5 25 GHz frequency range FCC requires this product to be used indoors for the fre quency range 5 15 to 5 25 GHz to reduce the potential for harmful interference to co channel Mobile Satellite sys tems High power radars are allocated as primary users of the 5 25 to 5 35 GHz and 5 65 to 5 85 GHz bands These radar stations can cause inter...

Page 4: ...se to request the user to disconnect the equipment Users should ensure for their own protection that the elec trical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particu larly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the...

Page 5: ...es in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS Certaines mesures de sécurité doivent être prises pen dant l utilisation de matérial téléphonique afin de réduire les risques d incendie de choc électrique et de blessures En voici quelquesunes 1 Ne pas utiliser l appareil près de l eau p ex près d une baignoire d un lavabo d un ...

Page 6: ...ONNEL QUALIFIÉ This computer is not intended for use in medical equip ment including life support systems air traffic control sys tems or other equipment devices or systems that are involved with ensuring human life or safety Panasonic cannot be held responsible in any way for any damages or loss resulting from the use of this computer in these types of equipment devices or systems etc This comput...

Page 7: ...king If balance is lost the computer may fall over or drop resulting in an injury Do Not Keep the Computer Wherever There is a Lot of Water Moisture Steam Dust Oily Vapors etc Otherwise possibly resulting in fire or electric shock Do Not Leave the Computer in High Temperature Environment Such as in a Sun Heated Car for a Long Period of Time Leaving the computer where it will be exposed to extremel...

Page 8: ...he terminals on the battery pack The battery pack may no longer function properly if the contacts are dirty or damaged z Do not expose the battery pack to water or allow it to become wet z If the battery pack will not be used for a long period of time a month or more charge or discharge use the battery pack until the remaining battery level becomes 30 to 40 and store it in a cool dry place z This ...

Page 9: ...ia pocket device status or the second battery status Î Reference Manual Multimedia Pocket Battery Power Hard disk drive status Power status Off Power off Hibernation Green Power on Blinking green Standby Blinking green rapidly Cannot power on or resume due to low tempera ture Battery status Î Reference Manual Battery Power SD Memory Card status Blinking During access or a password is requested Î R...

Page 10: ...timedia pocket release button Î Reference Manual Multimedia Pocket J Expansion bus connector Î Reference Manual Port Replicator K RAM module slot Î Reference Manual RAM Module L Hard disk drive Î Reference Manual Hard Disk Drive M Battery latch N Hard disk drive latch Î Reference Manual Hard Disk Drive O Battery pack A lithium ion battery that is recyclable powers the product you have purchased Pl...

Page 11: ...former type of battery CF VZSU29 the computer s processing speed will become slower z The computer s processing speed will become slower when the computer oper ates by the second battery pack The battery charging starts automatically CAUTION z Do not disconnect the AC adaptor until the first time operation procedure is com pleted z When using the computer for the first time do not connect any peri...

Page 12: ...the hard disk drive indicator has turned off A Click start Control Panel User Accounts Create a new account CAUTION z Remember your password If you forget the password you cannot use the Win dows operation system Creating a password reset disk beforehand is recom mended NOTE z Regarding Windows XP You can select the Classic view of Control Panel or the Classic Start menu You can also change the wa...

Page 13: ...rovide you with the battery information so that you can use the battery pack in the optimum condition to obtain longer operation time To access the Important Tips A Double click on the desktop z Alternatively click start All Programs Panasonic On Line Manuals Important Tips Contents z Key Combinations z Standby Hibernation Functions z Security Measures z Battery Power z Multimedia Pocket z CD DVD ...

Page 14: ... solid objects Do not leave the display open Do not grip the display part z Do not put anything e g a piece of paper between the display and keyboard z When you board an airplane take the computer with you and never put it in your checked luggage When using the computer on airplane follow the airline s instructions z When carrying a spare battery put it in a plastic bag to protect its terminals z ...

Page 15: ...ipped in camera lens cleaner and then wipe with a dry soft glass clean ing cloth To clean areas other than the LCD panel Wipe with a soft dry cloth such as gauze When using detergent dip a soft cloth in water diluted detergent and wring it thoroughly CAUTION z Do not use benzene thinner or rubbing alcohol since it may adversely affect the surface causing discoloration etc Do not use commercially a...

Page 16: ...ord 3 Select the Boot menu then select IDE MP and press F6 until IDE MP is at the top of the boot priority order 4 Select the Security menu and set MP CD DVD Operation to Enable 5 Set the Product Recovery DVD ROM into the CD DVD drive 6 Press F10 At the confirmation message select Yes and press Enter The computer restarts 7 Press 2 to execute 2 Erase HDD z To cancel this operation press 0 8 At the...

Page 17: ...y press 0 9 Press 1 to select 1 Yes I agree to the provisions above and wish to continue 10 Select the settings z 2 Enter the size of operating system partition and press Enter The size of data partition will be determined by subtracting the operating system partition size from the maximum size 3 Windows will be installed in the first partition The size of the first partition must be 20 GB or more...

Page 18: ...lity and change the settings as necessary To change the drive letter of hard disk or CD DVD drive NOTE z Drive letters can be changed only when two or more partitions have been created on the hard disk drive z The name of the C drive cannot be changed z Change the drive letters before installing applications A Click start Control Panel Performance and Maintenance Administrative Tools and double cl...

Page 19: ...cal Support Î page 29 0280 Previous boot incomplete Default configuration used Startup has failed repeatedly so the Setup Utility settings have been returned to the default values to startup the computer z Start the Setup Utility and return the settings to the default values and then change the settings as necessary Press F2 to Setup z Write down the error details and press F2 to start the Setup U...

Page 20: ...administrator password Set the disk and enter any wrong password then follow the on screen instructions and set a new password If you do not have a password reset disk reinstall Î page 17 and set up Win dows and then set a new password Remove disks or other media Press any key to restart or a similar mes sage appears z A floppy disk is in the drive and it does not contain system startup informatio...

Page 21: ...hen using an external display Check the cable connection Turn on the display Check the settings of external display z The display is turned off by the power saving function To resume do not press the direct selection keys but press any other key like Ctrl z The computer entered standby or hibernation by the power saving function To resume press the power button The screen is dark z The screen is d...

Page 22: ...s for some mice may disable the touch pad Check your mouse s operat ing instructions Reference Manual The Reference Manual is not displayed z Install Adobe Reader A Log on to Windows as an administrator B Click start Run input c util reader AdbeRdr70_enu_full exe then click OK C Follow the on screen instructions Reinstalling B s Recorder B s CLiP A serial number is requested when reinstalling z In...

Page 23: ...r transfer of the single Product which was accompanied by the Programs to such other party At the time of such a transfer you must also transfer all copies whether in printed or machine readable form of every Program and the related documentation to the same party or destroy any such copies not so transferred F You may not remove any copyright trademark or other notice or product identification fr...

Page 24: ... ne pouvez ni modifier ni tenter de modifier les Logiciels E Vous ne pouvez céder les Logiciels et en octroyer la licence à une autre partie qu en rapport avec votre cession du Produit unique qui est accompagné par les Logiciels à cette autre partie Au moment de cette cession vous devez céder également toutes les copies que ce soit sous forme imprimée ou lisible par la machine de tous les Logiciel...

Page 25: ...o Processor T2300E 1 66 GHz 2 MB L2 cache 667 MHz FSB Chipset Intel 945PM Intel 945GM Memory 1 2 512 MB 4096 MB 3 Max Video Memory 1 128 MB UMA 128 MB 4 Hard Disk Drive 5 80 GB 60 GB 80 GB Floppy Disk Drive 6 720 KB 1 44 MB two mode CD DVD Drive Î page 27 Display Method 15 0 UXGA type TFT 15 0 XGA type TFT Internal LCD 7 65 536 16 777 216 colors 800 600 dots 1024 768 dots 1600 1200 dots 65 536 16 ...

Page 26: ...C 8 0 A Input 100 V to 240 V AC 50 Hz 60 Hz Output 15 6 V DC 5 0 A Battery Pack Li ion 11 1 V 7 65 Ah Operating Time 16 Main Battery Approx 2 hours to 4 hours 17 Approx 4 hours 18 Main Battery Second Battery Approx 3 5 hours to 6 5 hours Approx 6 hours Main Battery Approx 2 5 hours to 5 5 hours 17 Approx 5 5 hours 18 Main Battery Second Battery Approx 4 hours to 9 hours Approx 8 5 hours Charging T...

Page 27: ... are large vibrations while the disc is rotating 25 Depending on the disc the writing speed may become slower 26 1GB 1 000 000 000 bytes Your operating system or some application software will report as fewer GB 27 Does not support DVD RW Ver 1 0 28 DVD RAM Only non cartridge type or removable cartridge type can be used CD DVD Drive Model No CF 51PFVDEBM CF 51PF2DEBM CF 51PFVGEBM CF 51QFVDEBM CF 5...

Page 28: ...tomatically switched IEEE802 11b 11 5 5 2 1 Mbps automatically switched IEEE802 11g 54 48 36 24 18 12 9 6 Mbps automatically switched Standards Supported IEEE802 11a IEEE802 11b IEEE802 11g Transmission method OFDM system DSSS system Wireless Channels Used IEEE802 11a Channels 36 to 64 149 to 165 IEEE802 11b IEEE802 11g Channels 1 to 11 RF Frequency Band IEEE802 11a 5 18 5 32 GHz 5 745 5 825 GHz I...

Page 29: ...ntatives at 1 800 LAPTOP5 If the prob lem is not handled to your satisfaction then write to the Consumer Affairs Division at the address indicated below SOFTWARE LIMITED WARRANTY Panasonic Computer Solutions Company referred to as Panasonic warrants to you only that the disk s or other media on which the Programs are furnished will be free from defects in materials and workmanship under normal use...

Page 30: ... software for any software warranty claim Claim Procedure In the event of a defect in material or workmanship in the media during the sixty 60 day warranty period and you return it transportation costs prepaid to Panasonic Canada Inc Computer Products Marketing at the above address within the warranty period together with a copy of your purchase receipt and an explanation of the suspected defect P...

Page 31: ...31 Getting Started Useful Information Troubleshooting Appendix MEMO ...

Page 32: ...ternational ENERGY STAR Office Equipment Program The international ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment The program backs the development and dissem ination of products with functions that effectively reduce energy consumption It is an open system in which busi ness proprietors can parti...

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