Panasonic BB-HCM311 User Manual Download

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Operating Instructions

Please read this manual before using and save this manual for future reference.

Network Camera

Model No.

BB-HCM311
BB-HCM331

Indoor Use only

Outdoor Ready

Summary of Contents for BB-HCM311

Page 1: ...Operating Instructions Please read this manual before using and save this manual for future reference Network Camera Model No BB HCM311 BB HCM331 Indoor Use only Outdoor Ready ...

Page 2: ...hrough the amplified speaker customer provided connected to the camera For example the camera can be used in the following various locations In the baby s room to hear if the baby is crying At the front door to see and hear who is at the door In the children s play room to see and hear if they are safe Note PLEASE NOTE that under certain circumstances audio video recording may be PROHIBITED by law...

Page 3: ... 58 000 images 320 x 240 resolution and standard quality can be recorded to 1 GB SD memory card If you enable 1 minute interval timer buffer transfer you can record the images for about 41 days Multi Camera Support Multi Camera page displays up to 4 cameras while supporting each audio 2 way communication The previous model displays only 4 cameras but this camera can switch 3 sets of 4 cameras Addi...

Page 4: ...se or Japanese The Setup Maintenance and Support pages are displayed only in English or Japanese Motion Detection feature Camera has a Motion Detection feature that detects movement such as people based on the preset threshold and sensitivity of Camera You can buffer the camera images transfer to an FTP server or send E mails using the Motion Detection function as a trigger ...

Page 5: ...r accessories included with the camera the initial configuration and troubleshooting tips The Installation Troubleshooting helps you to easily configure the camera Operating Instructions this manual Operating Instructions explains operations settings features and the cleaning method when using the camera Trademarks Adobe Acrobat and Reader are either registered trademarks or trademarks of Adobe Sy...

Page 6: ...roduct correctly will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling Please contact your local authority for further details of your nearest designated collection point Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation ...

Page 7: ...ent ce produit vous contriburez à la conservation des ressources vitales et à la prévention des éventuels effets négatifs sur l environnement et la santé humaine pouvant être dus à la manipulation inappropriée des déchets Veuillez contacter les autorités locales pour connaître le point de pré collecte le plus proche Des sanctions peuvent être appliquées en cas d élimination incorrecte de ces déche...

Page 8: ...utz und verhindert mögliche schädliche Auswirkungen auf Mensch und Umgebung die aus einer unsachgemäßen Handhabung von Abfall entstehen können Genauere Informationen zur nächstgelegenen Sammelstelle erhalten Sie bei Ihrer Gemeindeverwaltung In Übereinstimmung mit der Landesgesetzgebung können für die unsachgemäße Entsorgung dieser Art von Abfall Strafgebühren erhoben werden Für Geschäftskunden in ...

Page 9: ...odotto contribuirà a far risparmiare preziose risorse ed evitare potenziali effetti negativi sulla salute umana e sull ambiente che potrebbero derivare altrimenti da uno smaltimento inappropriato Per ulteriori dettagli contattare la propria autorità locale o il punto di raccolta designato più vicino In caso di smaltimento errato di questo materiale di scarto potrebbero venire applicate delle penal...

Page 10: ...eservar valiosos recursos y a evitar cualquier posible efecto negativo en la salud de las personas y en el medio ambiente que pudiera producirse debido al tratamiento inadecuado de desechos Póngase en contacto con su autoridad local para que le informen detalladamente sobre el punto de recogida designado más cercano De acuerdo con la legislación nacional podrían aplicarse multas por la eliminación...

Page 11: ...Operating Instructions 11 ...

Page 12: ... XP Microsoft Windows 2000 Microsoft Windows Me Microsoft Windows 98SE CPU For viewing single camera Pentium III 800 MHz or greater is recommended For viewing multiple cameras Pentium 4 1 8 GHz or greater is recommended Protocol TCP IP protocol HTTP TCP UDP IP DNS ARP ICMP Interface 10 100 Mbps network card installed Web Browser Internet Explorer 6 0 or later Not included on the Setup CD ROM Audio...

Page 13: ...Microsoft Windows XP Service Pack 1 or later CPU For viewing single camera Pentium III 800 MHz or greater is recommended For viewing multiple cameras Pentium 4 1 8 GHz or greater is recommended Protocol TCP IP protocol HTTP TCP UDP IP DNS ICMPv6 NDP Interface 10 100 Mbps network card installed Web Browser Internet Explorer 6 0 or later Not included on the Setup CD ROM Audio Audio input output feat...

Page 14: ... Indicator The indicator color shows camera status Microphone The microphone picks up audio around the camera See page 38 Power on Normal Operation 1 Updating Firmware Getting IP address 2 Got IP address Setting Finished setting Not on the LAN Orange blinking Orange blinking The camera restarts after that Pressing FACTORY DEFAULT RESET button Orange blinking Turning off UPnPTM Failure Orange blink...

Page 15: ...View Bottom View For BB HCM331 RESTART Button Restarts the camera See page 160 SD Memory Card Slot See page 157 FACTORY DEFAULT RESET Button Resets settings to default see page 161 Cover Stand Tripod Mounting Hole See Getting Started ...

Page 16: ...g Hole See Getting Started DC IN jack See Getting Started External I O See page 158 MAC Address see Getting Started and Serial number S N is indicated on the label Ethernet LAN port See Getting Started Hook for Audio Cables See Getting Started Hook for AC Adaptor Cord See Getting Started Audio Output Terminal See page 40 External Microphone Input Terminal See page 40 ...

Page 17: ...Camera Features 48 2 1 Using Camera Features 48 2 2 Connecting the Camera to Your IPv4 Network 51 2 3 Connecting the Camera to Your IPv6 Network 56 2 4 What is IPsec 60 2 5 Encrypt the Camera Image in Transport Mode 63 2 6 Encrypt the Camera Image in Tunnel Mode 66 2 7 Using UPnP Universal Plug and Play 70 2 7 1 Connecting the Camera to a Router Supporting UPnP IPv4 Only 71 2 7 2 Connecting the Ca...

Page 18: ...ing 139 2 26 Start the SD Memory Recording 140 2 27 Specifying Operation Time 141 2 28 Controlling External Output Terminal 143 2 29 Changing Indicator Display 144 3 Camera Maintenance 145 3 1 Maintenance page 145 3 1 1 Confirming the Status 146 3 1 2 Confirming Session Status 146 3 1 3 Displaying Alarm Logs 147 3 1 4 Restarting the Camera 148 3 1 5 Updating the Camera Firmware 149 3 1 6 Creating ...

Page 19: ...gram 176 3 12 Setting Your PC 179 3 12 1 Setting the Proxy Server Settings on Web Browser 179 3 12 2 Setting UPnP to Display Camera Shortcut in My Network Places 182 3 12 3 Setting the Internet Temporary File Setting on Web Browser 182 3 13 ASCII Character Table 183 3 14 File Size and Number of Buffered Images 184 3 15 Number of Images on the SD Memory Card 185 3 16 Specifications 186 Index 189 ...

Page 20: ...ents Enter the http IPv6 registered URL Port Number on the address bar If the camera image is not displayed see page 7 and page 8 of the Troubleshooting manual for BB HCM311 or page 48 and page 49 of the Installation Troubleshooting manual for BB HCM331 on the Setup CD ROM 3 The Enter Network Password window is displayed and enter the user name and password that were set and click OK Note When Per...

Page 21: ...age Login tab will not be displayed If View Multi Camera page or View Buffered Image page is not permitted on the General User page Multi Camera or Buffered Image tab will not be displayed A To Single Camera page page 24 B To Multi Camera page page 41 C To Buffered Image page page 43 D To Setup page page 48 E To Maintenance page page 145 F To Support page page 155 G To log in to the camera page 91...

Page 22: ...e web browser You need to enter IPv6 URL registered in the domain name service We recommend Viewnetcam com service see page 73 as a domain name service Ask your ISP about other IPv6 domain name service What is IPv6 IPv6 is short for Internet Protocol Version 6 IPv6 was created to address the additional IP addresses that will be needed as the Internet continues to expand IPv6 is expected to gradual...

Page 23: ... Service Pack 1 or later is not installed Succeeded will not be displayed Install it on your PC When you use Windows XP Service Pack 2 click Start Control Panel Security Center Windows Firewall Advanced tab Settings button of ICMP in the Windows Firewall window then check Allow incoming router request check box in the ICMP Settings window 3 Enter ipconfig If the IPv6 address is properly assigned t...

Page 24: ... when using Microsoft Windows XP Service Pack 2 3 Close the web browser Capture Image Button See page 30 Operation Bar See page 31 Digital Zoom See page 33 Refresh Interval See page 31 Audio Control Bar Talk Button Listen Button and Adjustment Bar See page 38 Click to Center See page 29 Camera Image Click the URL when gray color screen is displayed Click the URL in case of no audio Displaying to o...

Page 25: ...dow may be displayed partially This is not a problem To reduce the data traffic the video can be automatically changed to refreshing still images on the General User page see page 92 To display the Single Camera page directly add it to the Favorites on the web browser When you view a dark image enable the color night view mode on the Camera Setup page see page 81 The image will be brighter but the...

Page 26: ...at Internet Explorer is closed 3 Double click ocx ActiveXInst exe on the Setup CD ROM Note When the IP address was changed for the camera enter it on the address bar Video may not be displayed quickly or audio may not be listened immediately Wait for a while If you use a proxy server set the web browser not to access the proxy server see page 179 In some corporate network environments a firewall m...

Page 27: ...Windows XP Service Pack 2 To view a video Motion JPEG or to use audio feature ActiveX Controls must be installed Follow the steps shown below to install ActiveX Controls 1 Click the warning displayed above the tabs and click Install ActiveX Control 2 Click Install ...

Page 28: ...ote The banner is displayed when Yes is checked for Allow Access from the Internet on the Automatic Setup page or when Enable is checked for Auto Port Forwarding on the UPnP page for the Connection Mode of Static or DHCP Even if Yes is checked for Allow Access from the Internet on the Automatic Setup page or Enable is checked for Auto Port Forwarding on the UPnP page for the Connection Mode of Sta...

Page 29: ...sor to the desired point 2 Click it The clicked point is centered See page 32 for the pan tilt operation Note When using the digital zoom feature the Click to Center feature is available When End Display appears on the operation bar Click to Center does not work beyond the pan tilt end see page 31 The clicked position may slightly miss the center depending on the lens direction If Click to Center ...

Page 30: ... and select a resolution to display an image 2 Click the capture image button The camera image opens in another window 3 Right click the image and select Save Picture As Save as dialog box is displayed 4 Specify the location and click Save Camera image is saved at that location 5 Click Close Capture Image Button ...

Page 31: ... to turn to the preset positions when detecting motions You can preset 8 positions see page 34 page 37 Preset Position Applies the camera direction to home position When the external sensor detects a signal the camera can be set up to turn to the position of Alarm 1 or Alarm 2 You can preset 20 positions Only an administrator can operate it see page 34 Brightness Changes brightness in nine steps i...

Page 32: ...the pan tilt reaches the end a shadow may be displayed partially This is not a problem Pan tilt scan buttons automatically move the lens horizontally from 60 to 60 and vertically from 45 to 20 and return the lens to the original position Each pan tilt arrow moves the lens Up Down Right or Left and the home position button moves it to the home position Pan Tilt Scan Pan Tilt Pan 60 to 60 Tilt 45 to...

Page 33: ...e Single Camera screen zooms out Note The Click to Center feature is available even while zooming in or out This feature is not available when viewing on a mobile phone As the magnification increases the image quality decreases Rotating the mouse wheel Note The performance of the mouse varies according to your OS Clicking the right mouse button Clicking the right mouse button on the upper third zo...

Page 34: ...ge 106 or page 116 the camera takes an alarm position after the External I O detects a signal or the camera detects motions See page 158 for the External I O Note The digital zoom value will not be saved 1 Click Program Program switches to Cancel Click Cancel to quit without saving changes 2 Pan and tilt the camera to a desired position 3 Click or select the home position or the alarm position 4 C...

Page 35: ... preset position 1 20 from drop down list and enter the preset name E g Setting Middle for the preset 5 When selecting a preset button 1 8 enter the preset name Maximum 15 characters Enter ASCII characters see page 183 or characters in each language But Space and are not available 4 Click Save to register or click Back and Cancel to cancel If Success is displayed click Back Note When registering p...

Page 36: ...me position alarm position or registered preset position The camera takes each position and the image is displayed Pan Tilt The preset name is displayed Putting the cursor displays the preset name Home Position Home Position Alarm Position and Preset Position ...

Page 37: ...list It is also possible to set positions 1 to 8 as preset buttons 4 Click Save after setting the preset name or click Delete If you quit to change or delete settings click Back and then Cancel If Success is displayed click Back Note The home position or the alarm position cannot be deleted and these position names cannot be changed either Pan Tilt Changing the name The preset number and preset na...

Page 38: ...s the feature must be enabled otherwise it will not be displayed Audio Feature Talk Button Listen Button Adjustment Bar Volume adjustment only for listening You can listen to the audio around the camera Clicking the button temporarily stops the audio You can talk from the camera using the PC s microphone Clicking the button temporarily stops sending audio The audio is stopped Clicking the button a...

Page 39: ... to your PC s performance or network environment Reduce the max bandwidth see page 51 and page 56 If the camera is accessed while the PC user visits other websites the active microphone may pick up audio from the PC s speakers Be careful with it Talk feature cannot be used from a PC when the camera is accessed via a proxy server If you cannot listen to the audio or talk from your PC see page 14 of...

Page 40: ...Audio distortion will be solved if you insert the following circuits Under no circumstance should high level audio such as from a speaker be connected to this input terminal Doing so is likely to damage the camera MIC EXTSP For Microphone For Speaker External Microphone Plug in power 3 3 V GND External Speaker Not Connected Signal GND Signal Output impedance 560 line level 3 5 mm mini plug 3 5 mm ...

Page 41: ...i Camera page can display up to 12 camera images 3 Close the web browser Capture Image Button See page 30 Switches cameras to display If you select All at the View Type video Motion JPEG or audio buttons cannot be displayed Selects 320 x 240 default or 160 x 120 pixels resolution Selects a refresh interval Motion 60 second interval When clicking the camera name the Single Camera page is displayed ...

Page 42: ...3 to 4 Mbps bandwidth If the bandwidth is not enough the refresh interval may slow down The digital zoom can be used only for video Click to Center feature can be used while using the digital zoom When the image is not displayed on the Multi Camera page Confirm that the Internet IP address is specified for each camera and that each camera is connected to the Internet For Internet access local IP a...

Page 43: ...5 You can view buffered images on this Buffered Image page Note Sound cannot be buffered on the Buffered Image page 1 Access the camera see page 20 The Top page is displayed 2 Click the Buffered Image tab at the top of the page 3 Click the trigger number The trigger number is displayed see page 95 page 104 or page 115 The trigger is displayed see page 95 page 104 or page 115 ...

Page 44: ...emory or the SD memory card capacity is divided into 3 sections In this case each trigger can buffer about 40 images See page 184 for the internal memory capacity See page 185 for the SD memory card capacity The buffered images are displayed chronologically The digital zoom can be used while viewing buffered images only while playing video Click to Center feature can be used while using the digita...

Page 45: ...you click Save on the Trigger Setting page all buffered images on the SD memory card are deleted If you are buffering images on the internal memory the following operations also delete all buffered images Turning off the camera Saving the Date and Time page Restarting updating firmware or resetting the camera to factory default Changing the setting for Enable Image Buffer Transfer See page 95 page...

Page 46: ...r viewnetcam com 50000 Mobile Pressing 2 4 6 or 8 on the mobile phones allows you to pan or tilt the camera in four directions Left Up Down or Right Pressing 5 will refresh the image 160 x 120 resolution is displayed at the first access Pressing 0 switches the resolution to 320 x 240 Executing Home Position moves the lens to the home position Pressing 1 3 7 or 9 on the keypad allows you to use the...

Page 47: ...h Panasonic Network Cameras Some phones may allow viewing only on port 80 and some may not support password authentication See the Panasonic Network Camera support website at http panasonic co jp pcc products en netwkcam for a mobile phone model list and the compatibility level which has been verified with the Panasonic Network Camera Some mobile phones display images not at the specified resoluti...

Page 48: ...rator page click Login tab and log in as an administrator When users other than an administrator are accessing the camera the Setup and Maintenance tabs are not displayed If View Multi Camera page or View Buffered Image page is not permitted on the General User page Multi Camera or Buffered Image tab will not be displayed 2 Click Setup tab at the top of the page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15...

Page 49: ...8 7 Camera Sets camera name white balance pan tilt range return to specified position and color night view settings see page 81 8 Audio Sets output volume PC audio input timeout input camera microphone sensitivity and mute during pan tilt settings see page 86 Account 9 Administrator 1 Sets authentication setting and administrator security user name and password see page 88 10 General User 1 Sets g...

Page 50: ...e Multi Camera page maximum 12 cameras see page 136 16 Operation Time Sets time period to display camera images see page 141 17 External Output Sets the digital output terminal of the External I O see page 143 18 Indicator Control Sets indicator display see page 144 1 If you change Administrator General User or Multi Camera Setup page settings changes will not be applied to the video Motion JPEG v...

Page 51: ... Enter each parameter in the proper data field Automatic Setup The camera automatically obtains the network settings subnet mask default gateway and DNS server address utilizing a DHCP feature on the router The camera also automatically searches the unused IP address on your network If you select Yes at the Allow Access from the Internet the camera automatically enables port forwarding by using UP...

Page 52: ... restarts and the Top page is displayed If the camera is restarted all buffered images on the internal memory are deleted The buffered images on the SD memory card are not deleted Checking Yes for Allow Access from the Internet on Automatic Setup may not display the Top page because the port number may change Use the Setup Program to access the camera DHCP Setup Static Setup Clicking Cancel takes ...

Page 53: ...atic DHCP Only If you prohibit the Setup Program from changing the network settings clear the check box Port Number Static DHCP Only The port number is 80 by default When you use multiple cameras with a router on your network each camera must be assigned its own port number see page 72 Do not set the following port numbers E g FTP 20 and 21 Telnet 23 SMTP 25 DNS 53 POP3 110 HTTPS 443 ICQ 4000 and ...

Page 54: ... or FTP Setting cameras by their host names on the Multi Camera Setup page Using the DynamicDNS service Using the alarm log notification If you have the assigned DNS server addresses by your ISP or network administrator enter them in this data field They usually have two addresses Set 4 digits 0 255 and 3 periods such as 192 168 0 253 But 0 0 0 0 and 255 255 255 255 are not available Max Bandwidth...

Page 55: ...camera see page 7 of the Troubleshooting manual for BB HCM311 or page 48 of the Installation Troubleshooting manual for BB HCM331 on the Setup CD ROM This setting is valid in both IPv4 IPv6 1 If you automatically obtain the IP address from the DHCP server you do not need to set it Setting Description ...

Page 56: ...ort IPv6 before you can use this feature 1 Click Network IPv6 on the Setup page 2 Click a connection mode 3 Enter each parameter in the proper data field Automatic Setup The camera is automatically assigned an IPv6 prefix from the IPv6 router and produces the original IPv6 address from the IPv6 prefix If you select No for Allow Access from the Internet the camera can be accessed only from the LAN ...

Page 57: ... LAN that has an same IPv6 prefix as the camera Clicking Cancel takes you back to the previous page without saving changes 4 Click Save when finished New settings are saved When finished the following page is displayed Note The current network settings are shown on the Status page in the Maintenance section see page 146 5 Click Restart The camera restarts and the Top page is displayed ...

Page 58: ...a Port Number Static Only The port number is 80 by default The port number must be unique for each terminal on your network Do not set the following port numbers E g FTP 20 and 21 Telnet 23 SMTP 25 DNS 53 POP3 110 HTTPS 443 ICQ 4000 and IRC 6661 6667 Enter only the number 1 65535 Some ISPs do not allow you to use port 80 Ask your ISP or network administrator about the accessible port number over t...

Page 59: ...h Usage The bandwidth can be restricted Select the maximum bandwidth usage from Unlimited to 0 1 Mbps This setting is valid in both IPv4 IPv6 Note Set the maximum bandwidth usage seeing the following file sizes These are examples for a JPEG file with a standard image quality File sizes may change depending on the image quality or how bright the object is 160 x 120 pixels About 3 5 KB 40 Kbit 320 x...

Page 60: ...em Supported Feature IKEv1 Pre shared Key Method Phase 1 mode Phase 2 mode Cipher Algorithm Message Digest Algorithm Main mode 1 Quick mode DES CBC 3DES CBC AES CBC 128 192 256 bits HMAC MD5 HMAC SHA 1 1 The camera does not support aggressive mode IPsec ESP Encapsulating Security Payload 2 Transport mode Tunnel mode 2 The camera does not support authentication header AH Cipher Algorithm Message Di...

Page 61: ...quirements Item Supported Feature PC Operating System Web Browser ISP Service Windows XP Service Pack 1 or later Internet Explorer 6 0 or later Services for multiple global addresses A global address must be set up on your PC Note To use IPsec you need to set up your operating system See the Panasonic Network Camera support website at http panasonic co jp pcc products en netwkcam for the setup Cam...

Page 62: ...Windows 2000 Windows Me Windows 98SE in IPv4 Windows XP Service Pack 1 or later in IPv6 Internet Explorer 6 0 or later Router ISP Service in IPv4 ISP Service in IPv6 Static global address service A global address must be set up to the WAN side of the router IPv4 IPv6 Dual Stack or IPv6 over IPv4 Tunneling service Note See the Panasonic Network Camera support website at http panasonic co jp pcc pro...

Page 63: ...you use transport mode in E mail or FTP transfer click No in the Buffer Transfer column Note To display Alarm Log set Alarm 1 Alarm 2 or Motion Detection for Trigger Setting and check Enable 3 Enter each parameter in the data field The display shows that the communication is in HTTP and any people can access the camera if they have the pre shared key Set up these settings to transfer images in tra...

Page 64: ...ut Space and are not available Note If the pre shared key leaks to a third party it may lead to illegal access private information leak or interference To protect your security and privacy pay attention to the following points Make it known only to the specified people Set it as many characters as possible Change the password regularly Setting Description IPsec Check the box to enable IPsec featur...

Page 65: ...he IPsec setup is complete Note In IPsec communications IPsec is displayed on the Top page or the Single Camera page If you cannot communicate using IPsec see page 20 of the Troubleshooting manual for BB HCM311 or page 60 of the Installation Troubleshooting manual for BB HCM331 on the Setup CD ROM See the Panasonic Network Camera support website at http panasonic co jp pcc products en netwkcam for...

Page 66: ...e Do not set IPsec on the PCs under the VPN router Communications may be blocked If you use IPsec refresh interval slows down The camera can be accessed only from the PCs under the VPN router Other PCs cannot access the camera 1 Click IPsec on the Setup page 2 Click Add in the Tunnel column 3 Enter each parameter in the data field ...

Page 67: ...re not available Note If the pre shared key leaks to a third party it may lead to illegal access private information leak or interference To protect your security and privacy pay attention to the following points Make it known only to the specified people Set it as many characters as possible Change the password regularly Network address Enter the destination network address Enter IP address Prefi...

Page 68: ...Psec can be selected If you select Standard DES or NULL is valid as an algorithm and then the data will become easier to be decrypted IKE Items Settings Phase 1 Authentication Method Pre shared Key Method ID Specifies by address Mode Main mode 1 Diffie Hellman MODP Group Specifies 1 or 2 Cipher Algorithm Select from DES CBC 3DES CBC or AES CBC 128 192 256 bits Multiple selections are available Mes...

Page 69: ... pcc products en netwkcam for the IPsec features Phase 2 Mode Quick mode PFS Specifies either of Off D H Group 1 or D H Group 2 Cipher Algorithm Select from DES CBC 3DES CBC AES CBC 128 192 256 bits or NULL Multiple selections are available Message Digest Algorithm HMAC MD5 96 HMAC SHA 1 96 Lifetime Specifies by 28800 s Byte setting is not supported 1 The camera does not support aggressive mode It...

Page 70: ... for auto port forwarding Note The camera s UPnPTM does not support IPv6 Use this feature in IPv4 1 Click UPnP on the Setup page 2 Set up UPnP Setting Description Auto Port Forwarding If the network setting is Static or DHCP enabling auto port forwarding allows you to access the camera from the Internet Note If the network setting is Automatic Setup enable Allow Access from the Internet on the Net...

Page 71: ...router supporting UPnPTM follow the procedures shown on Getting Started Note In some routers the UPnPTM feature is disabled by default Enable your router s UPnPTM feature following the router manual before you set up the camera See the Panasonic Network Camera support website at http panasonic co jp pcc products en netwkcam for details If the maximum idle time is set in PPPoE or PPTP connection wi...

Page 72: ...ust be assigned a unique port number 1 Access the camera see page 20 2 Click Setup tab at the top of the page 3 Select Static on the Network page The Static IP Address Configuration page is displayed Make a note of the IP address and port number since they are required to enable port forwarding on the router 4 Click Save without changing the settings 5 Click Restart 1 Port forwarding may be called...

Page 73: ...P changes the IP address Panasonic Communications recommends you to register with it for the Internet access to the camera See http www viewnetcam com for details about the Viewnetcam com service Click DynamicDNS on the Setup page When you select Disable The DynamicDNS service is disabled Clicking Cancel cancels your settings without saving changes When you select Viewnetcam com 1 Click Next Click...

Page 74: ... com service following the website The Viewnetcam com page is displayed 6 Access the camera with a registered URL from the Internet see page 20 When the Top page is displayed the Viewnetcam com registration is complete Note It may take a maximum of 30 minutes for the registered URL to work If Expired is displayed at the Personal Camera URL on the Viewnetcam com page or at the Camera URL in the Dyn...

Page 75: ...n the following procedures Accessing from the PC on another network see page 20 Accessing from your mobile phone see page 46 When you select User specified DynamicDNS 1 Click Next Clicking Cancel cancels your settings without saving changes 2 Set each parameter You can get DynamicDNS information from the DynamicDNS service industry company 3 Click Save after finished New settings are saved When fi...

Page 76: ...ch as bob viewnetcam com that you can use to view images from your camera over the Internet This service is compatible with both IPv4 and IPv6 addresses Some DynamicDNS service is not compatible with IPv6 address What is the advantage of DynamicDNS service In order to view camera images over the Internet you need to know your camera s global IP address However many Internet Service Providers ISPs ...

Page 77: ... bob viewnetcam com 4 When you enter your DynamicDNS address in your web browser while away from home or the office the DNS server looks up the global IP address assigned to your DynamicDNS address 5 The DNS server finds your current global IP address and allows you to connect to your camera Note Ask your ISP about what type of IP address you are using Some ISPs assign you a local IP address In th...

Page 78: ...arm Log and Operation Time Note Saving the date and time settings deletes all buffered images on the internal memory The buffered images on the SD memory card are not deleted 1 Click Date and Time on the Setup page 2 Set each parameter Set Automatic Time Adjustment to synchronize the time automatically with an NTP server Clicking Cancel cancels your settings without saving changes ...

Page 79: ...3 But 0 0 0 0 and 255 255 255 255 are not available In IPv6 set 8 hexadecimal digits divided with Consecutive 0s can be abbreviated as Or set a host name 1 255 characters Select your time zone Note The camera will not synchronize to the NTP server if the time setting from the NTP server moves forward or backward more than 1 hour at a time This is to protect the camera s time setting from fraudulen...

Page 80: ...Operating Instructions 80 Note Date and time settings become incorrect depending on the length of power on time or the internal temperature Using the Automatic Time Adjustment is recommended ...

Page 81: ...gs The Camera page allows you to set the camera name white balance pan tilt range return to specified position and color night view settings 1 Click Camera on the Setup page 2 Set each parameter Clicking Cancel cancels your settings without saving changes ...

Page 82: ... Indoor Electric bulb 2800 K Fixed Fluorescent White White 3600 K Fixed Fluorescent Daylight Daylight 4000 K Fixed Outdoor Solar light 6000 K Hold Setting Hold keeps the current white balance Note White balance is also saved in the home position alarm position and preset positions Pan Range 1 Select from the following options Minimum Current settings 60 60 Home Position 2 Current settings 60 60 Ma...

Page 83: ...iod the camera turns to the specified position The following settings are available Time Do not move 10 s 20 s 30 s 1 min 5 min 10 min 30 min 1 h Specified Position Home Position Alarm No 1 Alarm No 2 Preset No 1 20 If a preset position is deleted after the preset position is set for Specified Position a blank is displayed and the specified position does not work Note A preset position 1 20 is dis...

Page 84: ...w mode the camera image becomes brighter in a low illuminance The camera image returns normal operation in a bright location If you enable the color night view mode refresh interval may slow down Note In the color night view mode the image may have white or colored circles around the object This is not a problem since it is a CCD sensor characteristic 1 See page 85 for details about pan tilt range...

Page 85: ...e Single Camera page and the Camera page side to side 4 Set the pan tilt range Selecting Current Settings displays the current angle of the camera Select each value while adjusting the pan tilt on the Single Camera page Note The values must be selected as minimum home position maximum 5 Click Save on the Camera page New settings are saved The camera turns to the home position Max 20 Max 60 Min 60 ...

Page 86: ...e Audio page allows you to adjust the built in microphone the use of external speaker microphone sensitivity and external speaker volume 1 Click Audio on the Setup page 2 Set each parameter Clicking Cancel cancels your settings without saving changes ...

Page 87: ...lt Maximum Turn up the volume PC Audio Input Timeout You can set the length of time to receive the audio from your PC The following settings are available 1 min 2 min 3 min 5 min 10 min 20 min 30 min 60 min Input It controls audio input from the built in microphone or external microphone Camera Microphone Sensitivity You can select the built in microphone or external microphone sensitivity Minimum...

Page 88: ...the user name and password as many characters as possible Change the password regularly IMPORTANT It is important to limit access to the camera by use of a unique User Name and a secret Password Because the camera is accessed through the Internet it is possible that the camera could be accessed by unknown individuals including those who are commonly known as crackers to whom you do not want to all...

Page 89: ...ndow in camera access All guest users can view the image without user name and password Note If you set Permit access from guest users Login tab is displayed at the top of the page After you log in as an administrator see page 91 you can access the Setup page and the Maintenance page If you set Do not permit access from guest users the camera displays authentication window in camera access Users m...

Page 90: ...istrator general users and guest users Note Guest users mean unregistered users Set Permit access from guest users on the Security Administrator page see page 88 Items Administrator General Users Guest Users User Name and Password Required Required Not Required Number of Users 1 50 Accessible Pages All Pages Pages Except For Setup and Maintenance page Pages Except For Setup and Maintenance page Ac...

Page 91: ...er you log in as an administrator you can access the Setup page and the Maintenance page 1 Click Login tab at the top of the page 2 Check the login mode and click Login Note The authentication window is displayed Enter the user name and password set for General Users or Administrator 3 Enter a valid user name and password according to the Login mode selected in step 2 and click OK ...

Page 92: ...e access level can be set for guest users Note For general users the Setup and Maintenance tabs are not displayed 1 Click General User on the Setup page 2 If you create a general user click Create When setting Do not permit access from guest users When setting Permit access from guest users If you change the settings of general users or guest users select their name and click Modify The modificati...

Page 93: ...tion User ID List Up to 50 general users can be registered The list is used to modify or delete general user settings User Name Password User Name 6 to 15 characters Enter the user name Password 6 to 15 characters Enter the password Note The password must be different from the user name Retype Password Reenter the password Enter ASCII characters see page 183 But Space and are not available ...

Page 94: ...seconds 60 minutes In the refresh interval set the refresh interval after the video changes to still images 3 60 seconds See each page for the following features Pan Tilt Control see page 32 Preset Control see page 31 Click to Center Control see page 29 Brightness Control see page 31 External Output Control see page 31 Change Refresh Interval see page 31 Change Resolution see page 31 Change Qualit...

Page 95: ... E mail or FTP 1 Click Trigger on the Setup page 2 Click No to enable buffer transfer 3 Check Enable Image Buffer Transfer and select Timer for trigger and click Next Note Click Delete Buffered Images to delete the buffered images Click Save to save the settings Clicking Cancel takes you back to the Trigger page without saving changes ...

Page 96: ...ble the Trigger setting Clear the box to disable it Trigger Selecting Timer enables the camera to buffer transfer the image by timer Selecting Alarm 1 or 2 enables the camera to buffer transfer the image by alarm signal Selecting Motion Detection enables the camera to capture transfer the images when the motion detects something Setting Description A day of the week Check the box to enable the day...

Page 97: ...age Clicking Cancel takes you back to the Trigger page without saving changes Setting Description Image Resolution Select image resolution 640 x 480 320 x 240 default or 160 x 120 pixels to buffer or transfer Image Quality Select the image quality Favor Clarity optimizes for good quality Standard offers standard quality default Favor Motion optimizes for enhanced motion Mobile Phone is for a trans...

Page 98: ...he default gateway and DNS server addresses are assigned correctly see page 51 and page 56 Setting Description No Transfer No Memory Overwrite If the internal memory is full the camera stops the buffer No Transfer Memory Overwrite If the internal memory is full the camera deletes the old images and continues to buffer the image FTP The camera transfers the image to an FTP server see page 99 E mail...

Page 99: ...s 99 When you set FTP for Transfer Method Select FTP and click Next The following page is displayed Clicking Back takes you back to the previous page Clicking Cancel takes you back to the Trigger page without saving changes ...

Page 100: ... set One Time during 1 minute transfer the camera logs in to the server only once and can reduce the time to log in or log out Upload File Name 1 Set the file name to save on an FTP server Enter 1 234 characters Entering creates directories for a file E g NetworkCamera image jpg Overwrite Setting Selecting Overwrite File saves and overwrites the image on the server Selecting Save as New File with ...

Page 101: ...ger page without saving changes Note The camera works only with an SMTP Simple Mail Transfer Protocol server It does not work with mail servers like Hotmail using a web browser The subject name by E mail transfer uses only 24 h format The file name is image jpg E g image 20050101093020500 Underlined numbers are 9h30min20s500ms on January 1 2005 The letter s is inserted after the day when referring...

Page 102: ...er a number 1 65535 Usually set to 110 Login ID 2 2 But is not available If your ISP requires a login ID to log in to a POP3 server set it 0 63 characters Password 2 If your ISP requires a password to log in to a POP3 server set it 0 63 characters Reply E mail Address 2 Set the sender s E mail address We recommend you to set the administrator s E mail address Destination E mail Address 2 1 3 Set t...

Page 103: ...s is displayed 9 Click Go to Trigger page The Trigger page is displayed Note If you are buffering images on the internal memory the following operations also delete all buffered images Turning off the camera Saving the Date and Time page Restarting updating firmware or resetting the camera to factory default ...

Page 104: ...ger on the Setup page 2 Click No to enable buffer transfer 3 Check Enable Image Buffer Transfer select Alarm 1 or 2 for trigger select Rising GND to Open High or Falling Open High to GND and click Next Note Click Delete Buffered Images to delete this buffered images Click Save to save the settings Clicking Cancel takes you back to the Trigger page without saving changes ...

Page 105: ... image by alarm signal Selecting Motion Detection enables the camera to capture transfer the images when the motion detects something Alarm enable condition Selecting the method of the detection for an alarm connected to the External I O terminal Select Rising GND to Open High or Falling Open High to GND Rising GND to Open High is the state that GND pin and pin 1 or pin 2 is left open Falling Open...

Page 106: ...u back to the Trigger page without saving changes 6 Set the image settings and click Next Clicking Back takes you back to the previous page Clicking Cancel takes you back to the Trigger page without saving changes Setting Description Lens Position When Triggered Set Move to alarm position to move the lens to the Home Position alarm position see page 34 or Preset 1 20 when the alarm signal is detec...

Page 107: ...ity Favor Clarity optimizes for good quality Standard offers standard quality default Favor Motion optimizes for enhanced motion Mobile Phone is for a transfer to a mobile phone Note 640 x 480 pixels cannot be set for a transfer to a mobile phone Setting Description Enable Pre trigger Image Buffer Check the box to enable the setting The camera buffers or transfers the image right before the alarm ...

Page 108: ... transfers the image right after the alarm signal is detected Set an interval number of images to buffer and total number The buffered images may not match the total number due to memory capacity image resolution image quality or what object you view Setting Description No Transfer No Memory Overwrite If the internal memory is full the camera stops the buffer No Transfer Memory Overwrite If the in...

Page 109: ... 109 When you set FTP for Transfer Method Select FTP and click Next The following page is displayed Clicking Back takes you back to the previous page Clicking Cancel takes you back to the Trigger page without saving changes ...

Page 110: ... set One Time during 1 minute transfer the camera logs in to the server only once and can reduce the time to log in or log out Upload File Name 1 Set the file name to save on an FTP server Enter 1 234 characters Entering creates directories for a file E g NetworkCamera image jpg Overwrite Setting Selecting Overwrite File saves and overwrites the image on the server Selecting Save as New File with ...

Page 111: ...ger page without saving changes Note The camera works only with an SMTP Simple Mail Transfer Protocol server It does not work with mail servers like Hotmail using a web browser The subject name by E mail transfer uses only 24 h format The file name is image jpg E g image 20050101093020500 Underlined numbers are 9h30min20s500ms on January 1 2005 The letter s is inserted after the day when referring...

Page 112: ...er a number 1 65535 Usually set to 110 Login ID 2 2 But is not available If your ISP requires a login ID to log in to a POP3 server set it 0 63 characters Password 2 If your ISP requires a password to log in to a POP3 server set it 0 63 characters Reply E mail Address 2 Set the sender s E mail address We recommend you to set the administrator s E mail address Destination E mail Address 2 1 3 Set t...

Page 113: ...is displayed Enter the settings seeing page 111 and page 112 10 Click Save after confirming the settings New settings are saved When finished Success is displayed Setting Description Disable The camera does not send an E mail notification when buffering or transferring image Enable The camera sends an E mail notification up to 3 destinations when buffering or transferring image ...

Page 114: ...stops its operations until the camera finishes all transfers For example if the camera transfers 3 images per minute and 6 images in total the alarm detection will be in the following operation If you are buffering images on the internal memory the following operations also delete all buffered images Turning off the camera Saving the Date and Time page Restarting updating firmware or resetting the...

Page 115: ...k No to enable buffer transfer 3 Check Enable Image Buffer Transfer select Motion Detection for trigger and click Next Note Click Delete Buffered Images to delete this buffered images Click Save to save the settings Clicking Cancel takes you back to the Trigger page without saving changes Setting Description Enable Image Buffer Transfer Check the box to enable the Trigger setting Clear the box to ...

Page 116: ...Timer enables the camera to buffer transfer the image by timer Selecting Alarm 1 or 2 enables the camera to buffer transfer the image by alarm signal Selecting Motion Detection enables the camera to capture transfer the images when the motion detects something Setting Description A day of the week Check the box to enable the day Clear the box to disable it Active Time of Trigger Select the Always ...

Page 117: ...ck to the Trigger page without saving changes Setting Description Lens Position When Triggered Set Move to alarm position to move the lens to the Home Position alarm position see page 34 or Preset 1 20 when the alarm signal is detected Setting Description Image Resolution Select image resolution 640 480 320 240 default or 160 120 pixels to buffer or transfer Image Quality Select the image quality ...

Page 118: ...to enable the setting The camera buffers or transfers the image right before the motion detection signal is detected Set an interval number of images to buffer and total number The buffered images may not match the total number due to memory capacity image resolution image quality or what object you view Enable Post trigger Image Buffer Check the box to enable the setting The camera buffers or tra...

Page 119: ...he default gateway and DNS server addresses are assigned correctly see page 51 and page 56 Setting Description No Transfer No Memory Overwrite If the internal memory is full the camera stops the buffer No Transfer Memory Overwrite If the internal memory is full the camera deletes the old images and continues to buffer the image FTP The camera transfers the image to an FTP server see page 120 E mai...

Page 120: ... 120 When you set FTP for Transfer Method Select FTP and click Next The following page is displayed Clicking Back takes you back to the previous page Clicking Cancel takes you back to the Trigger page without saving changes ...

Page 121: ... set One Time during 1 minute transfer the camera logs in to the server only once and can reduce the time to log in or log out Upload File Name 1 Set the file name to save on an FTP server Enter 1 234 characters Entering creates directories for a file E g NetworkCamera image jpg Overwrite Setting Selecting Overwrite File saves and overwrites the image on the server Selecting Save as New File with ...

Page 122: ...ger page without saving changes Note The camera works only with an SMTP Simple Mail Transfer Protocol server It does not work with mail servers like Hotmail using a web browser The subject name by E mail transfer uses only 24 h format The file name is image jpg E g image 20050101093020500 Underlined numbers are 9h30min20s500ms on January 1 2005 The letter s is inserted after the day when referring...

Page 123: ...er a number 1 65535 Usually set to 110 Login ID 2 2 But is not available If your ISP requires a login ID to log in to a POP3 server set it 0 63 characters Password 2 If your ISP requires a password to log in to a POP3 server set it 0 63 characters Reply E mail Address 2 Set the sender s E mail address We recommend you to set the administrator s E mail address Destination E mail Address 2 1 3 Set t...

Page 124: ...is displayed Enter the settings seeing page 122 and page 123 10 Click Save after confirming the settings New settings are saved When finished Success is displayed Setting Description Disable The camera does not send an E mail notification when buffering or transferring image Enable The camera sends an E mail notification up to 3 destinations when buffering or transferring image ...

Page 125: ...wing operation If you are buffering images on the internal memory the following operations also delete all buffered images Turning off the camera Saving the Date and Time page Restarting updating firmware or resetting the camera to factory default Note A change due to light or wind may detect motions mistakenly Motion detection level is changed depending on resolution image quality and object situ...

Page 126: ...e page 63 and set up the E mail or FTP server Item Supported Feature E mail or FTP Server Operating System ISP Service IPsec supported Services for multiple static global addresses A global address must be set up to the server Camera ISP Service Services for multiple static global addresses A global address must be set up to the camera Transport Mode Encrypted E mail or FTP Server ...

Page 127: ...r ISP Service in IPv4 ISP Service in IPv6 Services for static global addresses A global address must be set up to the WAN side IPv4 IPv6 Dual Stack or IPv6 over IPv4 Tunneling service Camera ISP Service in IPv4 ISP Service in IPv6 Services for multiple static global addresses A global address must be set up to the camera IPv4 IPv6 Dual Stack or IPv6 over IPv4 Tunneling service Encrypted Not Encryp...

Page 128: ...he sensitivity level 4 Click Save to save the settings Clicking Cancel cancels your settings without saving changes 5 Click Go to Motion Detection page The Motion Detection page is displayed Note The Motion Detection feature does not work during pan tilt operation Preview Display current threshold and detection level The threshold is displayed by between green and red bar The detection level is di...

Page 129: ...at is the sensitivity The sensitivity is the brightness change level for the camera to detect as the motion The high sensitivity setting enables the camera to detect the slight brightness change Lower the sensitivity to make the camera to detect only the big brightness change Note Lowering the threshold and heightening sensitivity enable the camera easily to detect the trivial motion on the part o...

Page 130: ...light such as the fluorescent light In other cases motion detection by the Network Camera Recorder detects whole objects and brightness changes The way to detect motion differs between the camera and Network Camera Recorder Additionally if the object s color is absorbed by the background color the camera is hard to detect the motions The detecting level depends on the object resolution or image qu...

Page 131: ...Alarm Log set Alarm 1 Alarm 2 or Motion Detection for Trigger Setting and check Enable 1 Click Alarm Log on the Setup page When selecting Alarm1 Alarm2 or Motion Detection in Trigger page the Alarm log window is displayed 2 Set each parameter Note Click Save to save the settings Clicking Cancel cancels your settings without saving changes ...

Page 132: ...riods such as 192 168 0 253 But 0 0 0 0 and 255 255 255 255 are not available Or set a host name 1 255 characters An IPv6 address can be set Port No Enter a number 1 65535 Usually set to 110 Login ID 2 2 But is not available If your ISP requires a login ID to log in to a POP3 server set it 0 63 characters Password 2 If your ISP requires a password to log in to a POP3 server set it 0 63 characters ...

Page 133: ...ings when a user accesses the camera of image resolution image quality and refresh interval You can display a time stamp on the image The initial language can be selected from eight languages The banner can be displayed for administrator or general users or both 1 Click Image Display on the Setup page 2 Set each parameter Clicking Cancel cancels your settings without saving changes ...

Page 134: ...mage Set AM PM format and 24H format on the Date and Time page Language Select the initial language from English French German Italian Spanish Russian Simplified Chinese or Japanese The selected language is displayed as the initial language on the Top Single Camera Multi Camera and Buffered Image pages If you select English or Japanese all pages can be changed But if you select other language the ...

Page 135: ...Operating Instructions 135 3 Click Save when finished New settings are saved When finished Success is displayed 4 Click Go to Image Display page The Image Display page is displayed ...

Page 136: ...required to use the Multi Camera page Up to 12 cameras can be configured 1 Click Multi Camera on the Setup page 2 Click Add Note If you click the camera number the modification page is displayed The camera setting can be modified or deleted on it If you configured multiple cameras you can change the camera number Select the number and click Move 3 Set each parameter Clicking Cancel cancels your se...

Page 137: ...dress 1 or Host Name 2 Set the IP address or the host name to enable the camera Port No Set the port number 1 65535 Camera Name 3 This camera name is displayed only on the Multi Camera page 1 In IPv4 set 4 digits 0 255 and 3 periods such as 192 168 0 253 But 0 0 0 0 and 255 255 255 255 are not available In IPv6 set the host name 2 Enter ASCII characters for the host name see page 183 But Space and...

Page 138: ... format the SD memory card Note You can confirm the SD memory capacity on the Status page see page 146 1 Insert the SD memory card see page 157 2 Click Trigger on the Setup page 3 Click Format 4 Click OK on the confirmation window Format is complete 5 Click Go to Trigger page The Trigger page is displayed ...

Page 139: ...t again the SD memory recording starts again see page 157 1 Click Trigger on the Setup page 2 Click SD video recording stop 3 Click OK on the confirmation window The SD memory recording is stopped 4 Click Go to Trigger page The Trigger page is displayed Note Ensure that recording has stopped before removing the SD memory card Do not remove the SD memory card nor restart or turn off the camera whil...

Page 140: ...ert it again the SD memory recording starts again see page 157 1 Click Trigger on the Setup page 2 Click SD video recording start SD video recording was started is displayed 3 Click Go to Trigger page The Trigger page is displayed Note Ensure that recording has stopped before removing the SD memory card See page 139 Do not remove the SD memory card nor restart or turn off the camera while recordin...

Page 141: ...et the time period your privacy may be seen Confirm the time period after the setup If you access the camera as an administrator you can view the image outside the time period 1 Click Operation Time on the Setup page 2 Click No to set the operation time Note If No 1 7 are disabled the camera can always be operated 3 Check Enable set the time and click Save Clicking Cancel takes you back to the pre...

Page 142: ... Tuesday is disabled in a setting but enabled in other settings the camera can be operated on both Monday and Tuesday Setting Description Enable Check the box to enable the setting Clear the box to disable it A day of the week Check the box to enable the day Clear the box to disable it Operation Time Select the Always option when you do not specify the time period If you specify the time period se...

Page 143: ...yed 3 Click Go to External Output Control page The External Output Control page is displayed Setting Description External Device Control Output If you check Open the internal transistor turns off and the external output terminal gets high impedance open collector when the camera powers up If you check Short to GND the internal transistor turns on and is electrically short circuited to GND pin when...

Page 144: ...cessed Always off 1 Click Indicator Control on the Setup page 2 Select indicator option Clicking Cancel cancels your settings without saving changes Note See page 14 for indicator display Selecting Never turn indicator on keeps indicator always off 3 Click Save when finished New settings are saved When finished Success is displayed 4 Click Go to Indicator Control page The Indicator Control page is...

Page 145: ...the camera see page 146 3 Alarm Log Displays alarm logs see page 147 4 Restart Restarts the camera see page 148 5 Update Firmware Updates the camera firmware see page 149 6 Save Settings Creates a configuration file see page 152 7 Load Settings Loads settings from a configuration file see page 153 8 Reset to Factory Default Resets the camera to its default settings see page 154 1 2 3 4 5 6 7 8 ...

Page 146: ...ides support for troubleshooting Clicking Status displays the following page Note See Panasonic Network Camera support website at http panasonic co jp pcc products en netwkcam for details about status information 3 1 2 Confirming Session Status Displays client information connecting to camera Clicking Session Status displays the following page ...

Page 147: ...ayed Note If the camera is restarted all alarm logs are deleted Item Description New Alarm Logs Displays the number of new alarm logs Date Displays the date and time when the Alarm 1 2 or Motion Detect were responded Sensor Type Displays the Trigger Setting Alarm 1 2 or Motion Detection on the Trigger page Signal Type Displays the Alarm enable condition on the Trigger page when selected Alarm 1 or...

Page 148: ...button see page 160 or by disconnecting the AC adaptor cord from the outlet and reconnecting it again Note When the camera restarts the buffered images will be deleted The buffered images on the SD memory card are not deleted 1 Click Restart on the Maintenance page 2 Click Restart Restarting takes about 1 minute The Top page is displayed when finished ...

Page 149: ...buffered images on the internal memory will be deleted after the firmware update The buffered images on the SD memory card are not deleted The firmware version is displayed on the Top page and the Status page 1 Download the new firmware on the Panasonic Network Camera support website at http panasonic co jp pcc products en netwkcam and save it on your PC 2 Click Update Firmware on the Maintenance ...

Page 150: ...rmware including directory information and click Open The firmware file name is displayed 6 Confirm the firmware file name and click Update Firmware Clicking Cancel takes you back to the Top page without firmware update The next message is displayed during update The camera restarts automatically after update The Top page is displayed in about 1 minute ...

Page 151: ...Operating Instructions 151 7 Confirm that the version number on the Top page is updated If the version number is updated the firmware update is complete Updated version ...

Page 152: ... Save 3 Click Save on the File Download dialog box 4 Specify the location and click Save on the Save As dialog box The configuration file is saved in the location Note The file extension dat cannot be changed If you change it the settings cannot be loaded If you try to update the camera create a configuration file after updating the firmware If there is a firmware version difference between the ca...

Page 153: ...f you try to update the camera create a configuration file after updating the firmware If there is a firmware version difference between the camera that you create a configuration file from and the camera that you try to load settings to the settings may not be loaded to the camera 1 Click Load Settings on the Maintenance page 2 Click Browse 3 Select the configuration file on the Choose file dialo...

Page 154: ...rk connection mode changes to Automatic Setup Reconfigure the camera seeing Getting Started Note The internal clock will not be reset but the time format will return to AM PM mode see page 78 Set it again See page 164 page 172 for default settings Pressing the FACTORY DEFAULT RESET button resets the camera to the factory default see page 161 All buffered images on the internal memory are deleted w...

Page 155: ...on You can see product information on the Panasonic Network Camera support website Clicking Product Information on the Support page displays the URL click it Note If the camera is not connected to the Internet the website cannot be displayed Support 1 Help Displays the Help page see page 155 2 Product Information Displays product information website see page 155 3 Support Information Displays supp...

Page 156: ...Information You can see support information on the Panasonic Network Camera support website Clicking Support Information on the Support page displays the URL click it Note If the camera is not connected to the Internet the website cannot be displayed ...

Page 157: ...y to remove Note Ensure that recording has stopped before removing the SD memory card See page 139 Do not remove the SD memory card nor restart or turn off the camera while recording images on the card Doing so can cause a decrease in SD memory card capacity data corruption or camera malfunction Insert or remove the SD memory card after removing the sunshade 3 Replace the cover firmly Note Sound c...

Page 158: ...nly by External Output Control page on page 143 Pin Features G GND pin 1 External Sensor Input 1 Use it by opening or GND short circuit G GND pin 2 External Sensor Input 2 Use it by opening or GND short circuit 3 External Device Control Output You can control it on the External Output page see page 143 It is an open collector circuit and the maximum drawing in current is the same as pin 4 Do not e...

Page 159: ...to the camera may result if a device is connected to the external I O that exceeds its electrical capability see page 158 The low voltage current circuits and high voltage current circuits are in the camera circuit The qualified electrician should do the wiring not by yourself Incorrect wiring could damage the camera You could receive the fatal electric shock Light Door Sensor 1 Alarm 1 Door Senso...

Page 160: ...he RESTART button restarts the camera Note After removing the sunshade press the RESTART button All buffered images on the internal memory are deleted when restarting the camera The buffered images on the SD memory card are not deleted Restarting takes 1 minute RESTART Button Press the button with a pointed object ...

Page 161: ...ds Do not turn off the camera until the indicator lights green Note After removing the sunshade press the FACTORY DEFAULT RESET button The internal clock will not be reset but the time format will return to AM PM mode see page 78 Set it again See page 164 page 173 for default settings All buffered images on the internal memory are deleted when resetting the camera to factory default The buffered i...

Page 162: ...and cabling instructions described below follow generally accepted guidelines suitable for residential installations In some areas commercial and industrial installations are regulated by local or state ordinances For such installations contact your local building department or building inspector for more details Flexible Stand Mount Tripod Mount Stand Tripod Mounting Hole Flexible Stand Screw the...

Page 163: ...d if necessary Mount the flexible stand firmly to the ceiling with the three screws accessories Attach the camera screwing the threaded mount into the stand mounting hole Screw Stand Mounting Hole Adjust the camera position and secure the flexible stand firmly Do not mount the camera on a soft material The camera may fall and break down Use appropriate screws suited for the material of the ceiling...

Page 164: ... No Static DHCP only 80 20 21 25 and 110 is not available 2 IP address Static only 192 168 0 253 When setting Static 1 Subnet Mask Static only 255 255 255 0 When setting Static 1 Host Name DHCP only Blank When setting DHCP Not always required 0 63 characters 4 Default Gateway Static DHCP only Blank When using Gateway 1 DNS Server 1 DNS Server 2 Static DHCP only Blank When using DNS 1 Max Bandwidth...

Page 165: ...en setting Static 1 Default Gateway Static only Blank When using Gateway 1 DNS Server 1 DNS Server 2 Blank When using DNS 1 Max Bandwidth Usage Mbps Unlimited 0 1 0 2 0 3 0 5 1 or Unlimited Connection Type Auto Negotiation IPsec Use No check Encoding strength Standard AES 3DES DES NULL Standard High Transport Blank Tunnel Blank UPnP Auto Port Forwarding Disable Display Shortcut Icon in My Network ...

Page 166: ...ynamicDNS Blank Viewnetcam com User specified DynamicDNS Disable 10 min At the time of starting 10 30 min 1 3 6 12 24 h Date and Time Time Setting AM PM Automatic Time Adjustment No check When using NTP Time Zone GMT 00 00 Adjust Clock for Daylight Saving Time No check Start Day Mar Last Sunday 1 AM End Day Oct Last Sunday 1 AM Items Default Required Note ...

Page 167: ...grees Home Position 0 degrees 60 60 degrees Maximum 60 degrees 60 60 degrees Tilt Range Minimum 45 degrees 45 20 degrees Home Position 0 degrees 45 20 degrees Maximum 20 degrees 45 20 degrees Return to Specified Position Time Do not move Do not move 10 20 30 sec 1 5 10 30 min 1 h Specified Position Home Position Home Position Alarm No 1 2 registered preset number and preset name Color Night View D...

Page 168: ...y Standard Minimum Standard Maximum Mute during Pan Tilt Enable Items Default Required Note Security Administrator General Authentication Do not permit access from guest users User Name Blank When setting administrator 6 15 characters 3 Password Blank When setting administrator 6 15 characters 3 Retype Password Blank When setting administrator 6 15 characters 3 Items Default Required Note ...

Page 169: ...d Not permitted Unlimited 10 30 s 1 5 10 30 60 min Refresh Interval 3 s 3 5 10 30 60 s Access Level No checks Items Default Required Note Trigger Status Off Trigger Timer Active Time of Trigger Always Image Setting Image Resolution 320 x 240 160 x 120 320 x 240 640 x 480 Image Quality Standard Favor Clarity Standard Favor Motion Mobile phone Image Buffer Frequency Every 1 s buffer 1 image 1 image ...

Page 170: ... When selecting Alarm1 Alarm2 or Motion Detection in Trigger Disable Enable When there is no new arrival alarm log Disable Enable When there is no new arrival alarm log Enable Active Time PM 12h 0min AM PM 1 12 h 0 10 20 30 40 50 min Time Checked Notice setup of an alarm log Blank Port No SMTP 25 Port No POP 110 Subject Alarm Log Items Default Required Note ...

Page 171: ...val Motion 3 5 10 30 60 s or Motion Multi Camera Image Resolution 320 x 240 160 x 120 or 320 x 240 Multi Camera Image Quality Standard Favor Clarity Standard or Favor Motion Multi CameraRefresh Interval Motion When reducing traffic 3 5 10 30 60 s or Motion Time stamp setting Disable Enable Disable Language English English Japanese French German Italian Spanish Simplified Chinese Russian Banner Dis...

Page 172: ... 21 25 and 110 are not available 2 Camera Name Blank When setting Multi Camera 1 15 characters 7 Operation Time Operation Time Always External Output External Device Control Output Open Open Short to GND Button name modification Open Short Indicator Control Indicator Control Turn indicator on when camera is on Items Default Required Note Preset Buttons Preset 1 UpperLeft Preset 2 UpperRight Preset...

Page 173: ... ASCII characters for the host name see page 183 But Space and are not available 5 Enter ASCII characters for the host name see page 183 But Space and are not available 6 Enter ASCII characters see page 183 or characters in each language 1 15 characters for a 1 byte character and 1 7 characters for a 2 byte character But Space and are not available 7 Enter ASCII characters see page 183 or characte...

Page 174: ... or the dust on it wipe it with a dry cloth Note Do not use alcohol polishing powder cleanser benzine thinner wax petroleum products or hot water to wipe the camera Also avoid glass cleaner pesticide or hair spray They may cause change in the shape or color Do not directly touch the lens cover Your fingerprints can cause the image to be out of focus For BB HCM331 Do not directly pour the water wit...

Page 175: ...low Set the IP address in the range of the number specified in the class corresponding to your local network scale OS Steps Windows XP Start Settings Control Panel Network and Internet Connections Network Connections Local Area Connection in use Properties Select Internet Protocol TCP IP Properties Use the following IP address Windows 2000 Start Settings Control Panel Network and Dial up Connectio...

Page 176: ...Setup page Finding the camera 1 Insert the Setup CD ROM into the CD ROM drive of your PC If the Panasonic Network Camera Setup window does not appear click setup exe on the Setup CD ROM 2 Click Camera Setup When the following dialog box is displayed click Unblock Displays version information about this program Sets up the camera Displays the camera manuals If your PC does not have Adobe Acrobat Re...

Page 177: ...f your camera IPv6 Information Note If you try to find multiple cameras each MAC address beside the Ethernet LAN port verifies which camera you are setting up See Getting Started for the setup from the MAC address Camera Status Camera List window Displays IPv4 or IPv6 information Port No MAC Address IP Address ...

Page 178: ... seeing page 53 page 55 If more than 20 minutes have passed since the camera was turned on the camera cannot be set up from the Setup Program If the camera cannot be set up restart the camera If Camera setup completed is displayed click Close to finish the Manual Setup 3 Close all Setup windows Sets up the camera to view on the LAN Sets up the Internet access to the camera Manually sets up the cam...

Page 179: ... firewall of a proxy server in a corporate environment may prevent access to the camera Consult your network administrator Note A proxy server is used to protect your network connected to the Internet If the camera is accessed via a proxy server problems may occur Consult your network administrator before installing the camera If the camera is accessed via a proxy server the refresh interval may b...

Page 180: ...ections tab and click LAN Settings 4 See if the Use a proxy server check box is checked or not If checked click Advanced If not checked click Cancel Proxy settings are not required See if the check box is checked or not If checked click Advanced ...

Page 181: ...he camera IP address into the Do not use proxy server for addresses beginning with data field Example 192 168 0 253 6 Click OK Note When accessing the camera via a proxy server the Talk Button is displayed gray Talk feature cannot be used ...

Page 182: ...er The old image may be displayed In this case set the web browser following the steps below OS Steps Windows XP Start Settings Control Panel Add or Remove Programs Add Remove Windows Components Select Networking Services Details Check UPnP User Interface OK Next Finish Windows Me Start Settings Control Panel Add Remove Programs Windows Setup tab Select Communications Details Check Universal Plug ...

Page 183: ...rating Instructions 183 3 13 ASCII Character Table space 0 1 2 3 4 5 6 7 8 9 ASCII Character Table A B C D E F G H I J K L M N O P Q R S T U V W X Y Z _ a b c d e f g h i j k l m n o p q r s t u v w x y z ...

Page 184: ...on Items Capture Favor Clarity Standard Favor Motion Mobile Phone 640 x 480 pixels File Size About 60 KB About 50 KB About 33 KB About 20 KB Buffered Images About 40 About 60 About 100 320 x 240 pixels File Size About 30 KB About 25 KB About 16 KB About 8 KB About 8 KB Buffered Images About 80 About 125 About 250 About 250 160 x 120 pixels File Size About 10 KB About 7 KB About 5 KB About 3 KB Abo...

Page 185: ...About 39 000 About 19 000 Standard About 180 000 About 94 000 About 47 000 About 23 000 About 11 000 Favor Clarity About 130 000 About 67 000 About 33 000 About 16 000 About 8 000 320 x 240 pixels Favor Motion About 110 000 About 58 000 About 29 000 About 14 000 About 7 000 Standard About 58 000 About 29 000 About 14 000 About 7 000 About 3 000 Favor Clarity About 37 000 About 18 000 About 9 000 A...

Page 186: ... 53 Exposure Auto Other Specifications Items Specifications For BB HCM331 Splash Resistant Standard IPX4 Video Compression JPEG 3 Levels Video Resolution 640 x 480 320 x 240 default 160 x 120 Buffered Image 1 About 125 frames 320 x 240 with time display When SD memory card is not inserted Audio Communication 2 way Half Duplex Audio Bandwidth 300 Hz 3 4 KHz Audio Play Method Play with ActiveX Input...

Page 187: ...Key Cipher Algorithm DES CBC 3DES CBC AES CBC Message Digest Algorithm HMAC MD5 HMAC SHA 1 Message Transfer Condition Alarm or Timer Image Transfer Method SMTP FTP Interface 10Base T 100Base TX Ethernet RJ 45 connector x 1 Indicator Display Power Network Communication Camera operation Ethernet link External Microphone Input ø 3 5 mm Mini Jack Audio Output ø 3 5 mm Stereo Mini Jack But output is mo...

Page 188: ...erature Operation 20 C to 50 C Storage 25 C to 60 C Humidity Operation 20 90 No Condensation Storage 20 90 No Condensation 1 The maximum number of frames changes depending on the image quality and what object you buffer 2 Connect it to an amplifier or an external speaker with a built in amplifier 3 Frame rate may slow down depending on the network environment the PC performance the image quality e...

Page 189: ...Operating Instructions 189 Index ...

Page 190: ...f the External I O 158 External I O 158 External Output page 143 F FACTORY DEFAULT RESET Button 161 Flexible Stand Mount 162 For IPv4 Connection 12 For IPv6 Connection 13 G General User page 92 H Help page 155 Home Position 34 How to Use This Documentation 5 I Image Display page 133 Indicator Control page 144 IPsec 60 IPv6 Domain Name Service 22 L Listen 38 Load Settings page 153 Login 91 M Mainte...

Page 191: ...nistrator page 88 Session Status 146 Setup page 48 Setup Program 176 Single Camera page 24 Specifications 186 Status page 146 Support Information page 156 Support page 155 System Requirements for your PC 12 T Talk 38 Timer Image Buffer Transfer 95 Top page 21 Trademarks 5 Transport mode 63 126 Tripod Mount 162 Tunnel mode 66 127 U Update Firmware page 149 UPnP page 70 W Web Browser 12 13 ...

Page 192: ...mmunications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd The information in this document is subject to change without notice Panasonic Communications Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan ...

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Panasonic BB-HCM311, Operating Instructions Manual

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