71
Operating Instructions
Troubleshooting
●
Operation
Symptom
Cause and remedial action
Reference pages
No power
●
Is the AC adaptor securely connected to the AC outlet?
–––
●
Is the power plug of the AC adaptor connected properly?
–––
●
Is the network cable for the PoE+ (IEEE802.3at compliant)
compatible power supply device and the unit connected properly?
P.25
●
Power may not be supplied if the total power limit is
exceeded on power supply devices that allow connections
to multiple PoE+ terminals.
Refer to the operating instructions for the PoE+ power supply
device.
–––
The status display
lamp flashes red
continuously
●
The PoE+ power supply conditions do not meet the
specifications.
Check the power supply device.
P.57
The status display
lamp flashes red
several times
●
An error such as an attempt to perform a recording
operation while an SD card is not inserted has occurred.
Check the event log.
Operating Instructions (PDF)
→
“Web screen configurations”
→
“Maintenance screen [Maintenance]”
→
“System log tab [System log]”
Cannot operate
(common to
wireless remote
control, controller)
●
Is the power on?
If the unit’s status display lamp is off or if it has lit up orange,
it means that the unit’s power is not being supplied.
Operating Instructions (PDF)
→
“How to turn the power on and
off”
●
Have the limiter functions been set?
Operating Instructions (PDF)
→
“Limiters”
●
Has the correct unit to be operated been selected?
Operating Instructions (PDF)
→
“Selecting the units”
Cannot operate
using the wireless
remote control
●
Have the remote control’s batteries run down or have the
batteries been installed with their polarities reversed?
If the status display lamp does not blink even when the
wireless remote control is operated near the wireless remote
control signal light-sensing area, it means that the batteries
have run down. Replace the batteries.
–––
●
Has the IR ID setting been set correctly?
Operating Instructions (PDF)
→
“Camera menu items”
→
“Others 2/4 screen”
→
“IR ID”
Operating Instructions (PDF)
→
“Web screen configurations”
→
“Image screen [Image/Audio]”
→
“System settings tab [System]”
→
“Others”
→
“IR ID”
●
Is there a fluorescent light or plasma monitor near the unit
and, if so, is the wireless remote control signal light-sensing
area exposed to its light?
P.61
Cannot operate
using the
controller
●
Is the unit connected to the controller properly?
Refer to the Operating Instructions of the controller.
P.20 to 25
●
Are all the cameras in the daisy-chain connection turned on?
P.21
●
It may be necessary to upgrade the version of the controller
so that the controller will support the unit.
P.56
The unit turns
in the opposite
direction to the
one operated
●
Has the stand-alone (Desktop) installation setting been
selected correctly?
Operating Instructions (PDF)
→
“Camera menu items”
→
“Others 1/4 screen”
→
“Install Position”
Operating Instructions (PDF)
→
“Web screen configurations”
→
“Image screen [Image/Audio]”
→
“System settings tab [System]”
→
“Others”
→
“Install Position”
●
The reversal setting may have been established at the
controller if the unit is connected to the controller.
Refer to the Operating Instructions of the controller.
–––
Summary of Contents for AW-HE42WP
Page 74: ...74 Memo ...
Page 75: ...75 Memo ...
Page 76: ...Web Site http www panasonic com Panasonic Corporation 2019 ...
