My MAX
®
5500 power cable does not
reach the wall outlet. Can I use an
extension cord to make it reach?
Yes, but you must use only Panamax extension
cords to keep your warranty valid. Ask for
Part
# GEC1410
(10 feet long) or #P12X10NEMA5-
10 (premium grade).
____
The provided coax or telephone jumper
cables are not long enough to reach my
equipment. Can I use other cables?
Yes, any length cable of the same type meets the
warranty requirements.
____
The 4 Amp, Isolation Transformer circuit
breaker continually trips. What is the
problem?
The four Isolation Transformer Outlets share the
500 VA Isolation Transformer for their power
source. The connected equipment plugged into
the four outlets is drawing more than 4 Amps
collectively, causing the circuit breaker to trip.
These four outlets are designed specifically for
low-current, digital source components. Check
to see if you have connected a high current
amplifier or subwoofer to the Isolation
Transformer Outlets. If so, unplug the high cur-
rent components and plug them into the High
Current Outlet Bank.
____
The Isolation Transformer Outlets are not
switching ON or OFF with the MAX
®
5500.
How can I fix this?
These outlets may be set as either switched or
always-on outlets. The 3-position, Isolated
Outlet Turn-Off Delay switch on the back panel
controls this. Change the setting of this switch
from Always-On to a delayed setting. This will
allow the Isolation Transformer Outlets to
become Switched Outlets.
____
The MAX
®
5500 is ON but the Voltmeter
and Ammeter are not lit up. What is the
problem?
Check the Meter Light Dimmer control to see if
the lighting is turned ON or OFF. If the control
knob is turned OFF, turn it ON and continue
turning until you have reached the desired light
level. If the control knob is turned ON and there
is no light, turn the knob to maximum. If you
still have no light, call Panamax Customer
Service for help.
____
I connected the 5W Convenience Lamp
and the lamp will not work. What is the
problem?
1.
Check to see if the bulb is burned-out.
2.
Check to see if the MAX
®
5500 is in an unsafe
voltage condition by looking to see if the Unsafe
Voltage LED is lit. If the LED is lit, then wait until
voltage is back to normal and the light will turn
back on. If the LED is not lit, check to see if the
Lamp Dimmer control knob is turned ON and
turned up.
3.
If the bulb is good, if the unsafe voltage LED
is OFF and the light control knob is turned on
and the light is still not on, call Panamax
Customer Service for help
.
____
The halogen light on the Convenience
Lamp is dead. What type of light do I
replace it with?
The halogen light must be replaced with a
12VDC, 5-Watt bulb or damage to lamp power
supply may occur. Use USHIO JC12V-5W/BA9S
or equivalent.
____
There is an audible buzz/hum coming
from my MAX
®
5500. What is the cause
of this and how do I make it go away?
This is the result of a DC Bias that is usually
introduced in your circuit by certain appliances-
most commonly lamps with High-Low dimmer
switches and some room heaters, which use
only half of the AC sine wave. These appliances
introduce a small DC bias placed on the AC sup-
ply. Some audio equipment- especially ampli-
fiers with toroidal power transformers- may react
unfavorably to this DC voltage, and buzz. The
MAX
®
5500 isolation transformer will remove
this waveform distortion and protect the loads
plugged into the isolated outlets. If the distortion
is bad, you may actually hear the MAX
®
5500
buzzing slightly as it works to correct the AC
power. The best way to stop the buzz is to find
the source of the disturbance (most likely a
quartz lamp) and plug it into a different branch
circuit. Panamax Technical Support will be glad
to help you if you have any questions about this.
FAQs
12
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