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Installing the water heater:

Proper operation of the water heater requires air for combustion and ventilation. Provisions for
combustion and ventilation air must comply with referenced codes and standards.

Combustion and Ventilation Air

(Indoor Water Heater Only)

NOTICE: If the water heater is installed in
an unconfined space within a building of
conventional frame, masonry or metal
construction, infiltration air is normally
adequate for proper combustion and
ventilation. If the water heater is installed in
a confined space, provisions for combustion
and ventilation air must be made.

A confined space is one having a volume
of less than 50 cubic feet (1.4 cubic
meters) per 1000 Btuh of the aggregate
input of all appliances within that space. 

The air must be supplied through two
permanent openings of equal area. One 
is to be located within 12” (30 cm) above
the floor and the other is to be located
within 12” (30 cm) below the ceiling.

The minimum net free area of each opening
must not be less than one square inch (6.5
sq cm) per 1000 Btuh of the total input
rating of all the appliances in the
enclosure (but not less than 100 square
inches [650 cm

2

]) if each opening

communicates with other unconfined areas
inside the building. The above
requirements shall be used unless:
national, provincial, or local codes govern
the requirement for these air openings.

Buildings of unusually tight construction
shall have the combustion and ventilation
air supplied from outdoors, or a freely
ventilated attic or crawl space.

If air is supplied from outdoors, directly or
through vertical ducts, there must be two
openings located as specified above and
each must have a minimum net free area
of not less than one square inch 
(6.5 sq cm) per 4000 Btuh of the total
input rating of all the appliances in the
enclosure.

If horizontal ducts are used to
communicate with the outdoors, each
opening must have a minimum net free
area of not less than one square inch
(6.5 sq cm) per 2000 Btuh of the total
input rating of all the appliances in the
enclosure. If ducts are used, the minimum
dimensions of rectangular air ducts shall
not be less than 3” (7.6 cm).

NOTICE: If the duct openings which supply
combustion and ventilation air are to be
covered with a protective screen or grille,
the net free area (openings in the material)
of the covering material must be used in
determining the size of the openings.
Protective screening for the openings MUST
NOT be smaller than 1/4” (0.64 cm) mesh to
prevent clogging by lint or other debris.

Corrosive Atmospheres

The air in beauty shops, dry cleaning
establishments, photo processing labs, 
and storage areas for liquid and powdered
bleaches or swimming pool chemicals
often contains such halogenated
hydrocarbons.

An air supply containing halogenated
hydrocarbons may be safe to breathe, 
but when it passes through a gas flame,
corrosive elements are released that 
will shorten the life of any gas burning
appliance.

Propellants from common spray cans 
or gas leaks from A/C and refrigeration
equipment are highly corrosive after
passing through a flame.

The water heater warranty is voided when
failure of the heater is due to operation in
a corrosive atmosphere.

NOTICE: The water heater
should not be installed near
an air supply containing
halogenated hydrocarbons.

 

DANGER:  OUTDOOR
water heaters must not
be installed indoors or
in a confined space.
Install outdoor water
heaters outdoors only.

Inspect Shipment

Inspect the water heater for possible damage. Check the markings on the rating plate of
the water heater to be certain the type of gas supplied corresponds to the water heater
requirements. Verify all included parts are present (see below).

Air openings
minimum 1 in

2

(6.5 cm

2

) per

1000 Btuh of
total input

Min. 3” 
(7.6 cm)

Manual Appliance

Gas Shut-off Valve

Wood Screw x 5pcs.

Washer x 4 pcs.

Use & Care Manual

Tankless Unit

FOR YOUR SAFETY!

Do not store or use gasoline or other
flammable vapors or

liquids or

other

combustible materials in the vicinity of this or
any other appliance. To  do so may result in an
explosion or fire.

WHAT TO DO IF YOU SMELL GAS

l

Do not try to light any appliance.

Do not touch any electrical switch; do not
use any phone in your building.

Immediately call your gas supplier from a
neighbor’s phone. Follow the gas
supplier’s instructions.

If you cannot reach your gas supplier, call 
the fire department.

Do not return to your home until authorized 
by the gas supplier or fire department.

— 

Improper installation, adjustment,
alteration, service or maintenance can cause
property damage, personal injury, or death .
Refer to this manual. Installation and service
must be performed by a qualified installer,
service agency or the gas supplier.

!

WARNING:

If the information in these instructions is not followed exactly, 

a fire or explosion may result causing property damage, personal injury or death.

!

The purpose of this manual is twofold: one, to provide the installer with
the basic directions and recommendations for the proper installation and
adjustment of the water heater; and two, to the owner–operator, to
explain the features, operation, safety precautions, maintenance and
troubleshooting of the water heater. This manual also includes a parts
list.

It is imperative that all persons who are expected to install, operate or
adjust this water heater read the instructions carefully so they may
understand how to perform these operations. If you don’t understand
these instructions or any terms within it, seek professional advice.

Any questions regarding the operation, maintenance, service or
warranty of this water heater should be directed to the seller from whom
it was purchased. If additional information is required, refer to the
section on How to Obtain Service Assistance.

Do not destroy this manual. Please read carefully and keep in a safe
place for future reference.

Recognize this symbol as an indication of Important Safety
Information!

California Proposition 65 Warning: This product contains
chemicals known to the State of California to cause cancer, birth
defects or other reproductive harm.

!

!

Use & Care Manual

With Installation Instructions for the Installer

Printed in USA

Water Heaters

Residential Gas 

Warning: This water heater is not suitable for

use in manufactured (mobile) homes!

Tankless

DESIGN

CERTIFIED

®

°F

PRIORITY

POWER

ON/OFF

Remote Control

Assembly Kit

Drain Tubing

(Indoor models only)

Summary of Contents for PH-16 FISN

Page 1: ...ater and two to the owner operator to explain the features operation safety precautions maintenance and troubleshooting of the water heater This manual also includes a parts list It is very important...

Page 2: ...THIS MANUAL FOR YOUR RECORDS Write the model and serial numbers here You can find them on a label on the appliance Staple sales slip or cancelled check here Proof of the original purchase date is nee...

Page 3: ...well as other flammable materials and liquids adhesives solvents paint thinners etc and the vapors they produce are extremely dangerous DO NOT handle use or store gasoline or other flammable or combus...

Page 4: ...emote control and a dip switch adjustment Only qualified service personnel should perform this adjustment Only factory authorized remote control s should be used Notice When this water heater is suppl...

Page 5: ...P gas must be used with great caution It is heavier than air and will collect first in lower areas making it hard to detect at nose level l Before attempting to light the water heater make sure to loo...

Page 6: ...ATION READ ALL INSTRUCTIONS BEFORE USING WARNING For your safety the information in this manual must be followed to minimize the risk of fire or explosion electric shock or to prevent property damage...

Page 7: ...y result in severe burns death or property damage The water heater must be located so it is not subject to physical damage for example by moving vehicles area flooding etc l The water heater should be...

Page 8: ...dentally spilled l The water heater should be installed as close as practical to the vent termination to minimize vent length and the number of elbows required for venting l The water heater should be...

Page 9: ...ter heater warranty is voided when failure of the heater is due to operation in a corrosive atmosphere NOTICE The water heater should not be installed near an air supply containing halogenated hydroca...

Page 10: ...service Additional installation information for the Commonwealth of Massachusetts is located on the page 36 of this manual DANGER Failure to install the appliance vent adapter and properly vent the wa...

Page 11: ...he appliance vent adapter manufacturer s instructions Appliance Vent Adapter Water Heater Exhaust Flow A B High Temp Sealant Collar Clamp Draining the Condensate Provision should be made to collect an...

Page 12: ...1 foot 300 mm above opening 6 inches 15 cm for appliances 10 000 Btuh 3 kW 9 inches 23 cm for appliances 10 000 Btuh 3kW and 50 000 Btuh 15kW 12 inches 30 cm for appliances 50 000 Btuh 15kW K Clearanc...

Page 13: ...posed vent pipe of indoor water heaters outside of building Guard vent against accidental contact with people and pets Install outdoor water heater such that air inlet and flue outlet is above anticip...

Page 14: ...s Reinstall the decorative sheathing around the Wall Thimble This assembly may be painted to match the exterior decor l Attach a Paloma approved 3 7 6 cm screened 90 elbow termination to the female en...

Page 15: ...vent purchased from the manufacturer Chase Requires 6 15 cm Clearance to Combustibles Firestop Firestop Roof Jack Adjustable Roof Flashing Vent Adapter 3 8 cm Clearance Support Hanger Condensate Trap...

Page 16: ...th cold and hot water supply lines DO NOT cover the drain or pressure relief valve To ensure proper operation of the water heater the following water pressure guidelines should be followed l Operation...

Page 17: ...Installation of unions or flexible copper connections are recommended on the HOT and COLD water lines so that the water heater may disconnect easily for servicing if necessary Install a Check Valve be...

Page 18: ...codes govern the installation of relief valves If local codes require that a temperature and pressure relief valve should be installed the manufacturer recommends a type 40XL Watts T P relief valve or...

Page 19: ...use excessive force over 31 5 ft lbs 42 7 Nm in tightening the pipe particularly if teflon pipe compound is used as the unit may be damaged The inlet gas pressure to the water heater must not exceed 1...

Page 20: ...te controls can connect to the water heater Therefore a maximum of three controls can connect to the water heater No other manufacturer s controls are suitable for use with this water heater DO NOT at...

Page 21: ...e remote control over the base plate Ensure the projections in the base plate fit into the housings in the remote control l l Fix the control to the base plate at the bottom of the remote control usin...

Page 22: ...nnection when servicing controls Wiring errors can cause improper and dangerous operation Verify correct operation after servicing BK 8 R GR Y B O W BR WATER FLOW SENSOR OVER HEAT LIMITER BK GND GND T...

Page 23: ...codes or plumbing authority requirements may vary from the instructions or diagrams provided and take precedent over these instructions Vacuum Relief Valve Not Supplied If required install per local c...

Page 24: ...ket is to reduce the standby heat loss encountered with storage tank heaters This water heater does not store water making an insulation blanket unnecessary The manufacturer s warranty does not cover...

Page 25: ...pply q Gas type matches rating plate q Gas supply pressure is sufficient for the water heater q Gas line equipped with shut off valve union and sediment trap q Approved pipe joint compound used q Soap...

Page 26: ...s label 2 Turn off all electric power to the appliance 3 Do not attempt to light the burner by hand 4 Turn the Gas Shutoff Valve located on the outside of the unit clockwise to the OFF position 5 Wait...

Page 27: ...alves are available for reducing point of use water temperature by mixing hot and cold water in branch water lines Contact a licensed plumber or the local plumbing authority for further information Se...

Page 28: ...otter water increases the risk of scald injury Always supervise young children or others who are incapacitated The water heater is equipped with a device that will shut off the gas supply to the burne...

Page 29: ...nd or cleaning ensure proper operation by turning on a hot water faucet Housekeeping Before performing Housekeeping tasks to this water heater turn the unit off and disconnect the power supply Vacuum...

Page 30: ...burner flame Blue flames should be seen when the main burner is firing See figure on page 34 for location of sight glass If any unusual burner operation is noted the water heater should be shut off u...

Page 31: ...eezing conditions even for a short period of time be sure to drain all water from the unit as instructed above Exposure to freezing conditions can occur from down draft of venting system or from insta...

Page 32: ...lfunctions if applicable l Check and replace if necessary Error code displayed on remote control l See instructions for Error Code and if required contact a dealer for service Not enough water demand...

Page 33: ...erial or vent configuration l Open the Gas shutoff valve fully l Contact gas utility company l Fill up LP Gas container or replace with a new cylinder of LP Gas l Bleed all air from gas lines l Ensure...

Page 34: ...t connectors or other safety devices Refer repairs to qualified service personnel WARNING For your safety DO NOT attempt to disassemble this unit for any reason Indoor Water Heater Gas Supply Unit Cov...

Page 35: ...bove then continue as listed below l Press the SW1 button on the left hand side of the PCB for more than 1 second The LED on the PCB starts illuminating continuously At the same time the display of th...

Page 36: ...time of completion of installation the owner shall have a period of thirty 30 days to comply with the above requirements provided however that during said thirty 30 day period a battery operated carbo...

Page 37: ...d to one 1 year from the Effective Date WARRANTY EXCLUSIONS This Limited Warranty will not cover a Service trips to your home to teach you how to install use or maintain this water heater or to bring...

Page 38: ...rts Paloma determines that a defect exists Paloma shall furnish replacement part s in full settlement of its warranty obligations Purchasers shall be required to return at purchasers expense the defec...

Page 39: ...This page was intentionally left blank...

Page 40: ...Paloma Industries Inc 2151 Eastman Avenue Oxnard CA 93030 PRINTED IN JAPAN 31 80171 00...

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