Troubleshooting
25
Why can’t I perform a
HotSync operation?
■
Check that HotSync
Manager icon
is in the Windows system
tray, indicating that the manager is running. If it is not running,
from the Windows Start menu, select Palm Desktop, and then
HotSync Manager.
■
Check that HotSync Manager is configured for the type of cradle
you are using (USB or serial):
1.
Right-click the HotSync Manager icon
in the Windows
system tray.
2.
Make sure there is a check mark next to Local USB if you are
using a USB cradle, or Local Serial if you are using a serial
cradle.
NOTE
If your computer is running Windows NT 4.0, you must use
a serial cradle.
Why can’t I use the Palm
USB cradle to perform a
HotSync
operation?
If you are running Windows NT 4.0 or Windows 95 (not supported for
the i705 handheld) on your desktop computer, you must use a serial
cradle for your handheld.
To obtain a serial cradle, go to
or contact your
Palm dealer (for a list of dealers, see
How do I activate
another i705 handheld
and another user on the
same desktop
computer?
To activate another Palm i705 handheld on the same computer, start
with the i705 installation CD-ROM and re-install the Palm Desktop
software, without removing the existing Palm Desktop software. This
ensures that new users can download the required MyPalm Update
application and can receive updates automatically during HotSync
operations. These updates are required for Desktop Link.
How do I create a second
Welcome message to
check the Desktop Link
installation?
To generate a new Welcome message in your Business account:
1.
Right-click the Desktop Link icon
in the Windows system tray
and select Settings.
2.
In the Mail Profile field, select Not Selected, and then click OK.
You see an error message.
Summary of Contents for MultiMail Deluxe Desktop Link
Page 1: ...MultiMail Deluxe Desktop Link Handbook ...
Page 4: ...Contents iv ...
Page 36: ...Index 32 ...
