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APPENDIX B

Frequently Asked Questions

If you encounter a problem with your handheld, do not call Technical Support until 
you have reviewed the following list of frequently asked questions, and you have 
also reviewed the following:

■

The README file located in the folder where you installed the Palm™ Desktop 
software on your computer 

■

The Helpnote folder located in the folder where you installed the Palm Desktop 
software on your Windows computer (or on your Palm Desktop software 
CD-ROM) 

■

The Palm Desktop online Help

■

The 

Palm Desktop Software for the Macintosh User’s Guide

 located in the 

Documentation folder in the Palm Desktop software folder

■

The “Palm Support Assistant” knowledgebase, accessible at 

www.palm.com

 under the Support section

■

The most recent Palm™ m100 series handheld HelpNotes on your regional web 
site

If you are still having problems, contact Technical Support. For 
US and International telephone numbers, go to

 www.palm.com

.

NOTE

Thousands of third-party add-on applications have been written for the 

Palm OS

®

 handhelds. Unfortunately, we are not able to support such a large number 

of third-party applications. 

If you are having a problem with a third-party application, 

please contact the developer or publisher of that software.

Summary of Contents for m100 Series

Page 1: ...Handbook for Palm m100 Series Handhelds ...

Page 2: ...ke backup copies of all important data on other media to protect against data loss IMPORTANT Please read the End User Software License Agreement with this product before using the accompanying software program s Using any part of the software indicates that you accept the terms of the End User Software License Agreement HotSync Cradle and Adapters and Software Download Available The HotSync cradle...

Page 3: ...harging the handheld 11 Palm Desktop software 12 Using your handheld with another PIM 14 Tapping and typing 15 Tap with the stylus to get things done 15 Elements of the handheld interface 16 Opening applications 17 Using menus 18 Entering data 21 Customizing your handheld 24 Chapter 2 Entering Data in Your Handheld 27 Using Graffiti writing to enter data 27 Writing Graffiti characters 27 Graffiti ...

Page 4: ...ategorizing applications 41 Changing the Applications Launcher display 42 Choosing preferences 43 Installing and removing applications 44 Installing add on applications 44 Removing applications 47 Removing Palm Desktop software 48 Security 49 Assigning a password 49 Changing or deleting a password 50 Locking your handheld 51 Recovering from a forgotten password 54 Chapter 4 Using Expansion Feature...

Page 5: ...ock 67 Common tasks 68 Creating records 68 Editing records 68 Deleting records 70 Purging records 71 Exchanging and updating data HotSync operations 72 Beaming information 76 Categorizing records 78 Finding information 82 Sorting lists of records 84 Making records private 86 Attaching notes 88 Choosing fonts 89 Reviewing Reminders 89 Application specific tasks 90 Date Book 90 Address Book 103 To D...

Page 6: ...forming a HotSync operation via a modem 138 Using File Link 139 Creating a user profile 139 Chapter 7 Setting Preferences for Your Handheld 143 Viewing preferences 143 Buttons preferences 144 Pen preferences 144 HotSync buttons preferences 145 Digitizer preferences 146 Formats preferences 146 Country default 146 Time date week start and numbers formats 147 General preferences 147 Auto off delay 14...

Page 7: ...166 Appendix A Maintaining Your Handheld 167 Caring for your handheld 167 Battery considerations 168 Resetting your handheld 168 Performing a soft reset 168 Performing a hard reset 169 Appendix B Frequently Asked Questions 173 Software installation problems 174 Operating problems 175 Tapping and writing problems 176 Application problems 177 HotSync problems 178 Beaming problems 183 Password proble...

Page 8: ...Contents viii Index 193 ...

Page 9: ... you through Locating all the parts of your handheld Viewing and entering data Working with expansion cards Using your handheld with your computer Personalizing your handheld with your own preference settings After you become familiar with the basic functionality of your handheld you can use the rest of this handbook as a reference for less common tasks for maintaining your handheld and also as a ...

Page 10: ...About This Book 2 ...

Page 11: ...ndheld to do the following Enter your schedule in Date Book Keep all your contact names addresses and phone numbers in Address Book Prioritize and assign your tasks a due date in To Do List Jot quick notes directly on the color screen in Note Pad Set alarms from Clock Date Book and Note Pad to keep yourself on schedule and remind yourself of appointments and notes Synchronize your data with Palm D...

Page 12: ...re from www palm com Mouse One available USB port or serial port serial cradle cable sold separately Minimum requirements Mac computer Mac computer or compatible with a PowerPC processor Mac OS 8 6 to 9 x 25 MB available hard disk space 6 MB available RAM CD ROM or DVD ROM drive you can also download the Palm Desktop software from www palm com Mouse One available USB port or serial port serial cra...

Page 13: ... sensitive and responds to the stylus Graffiti writing area The area where you write letters and numbers using the Graffiti alphabet See Chapter 2 to learn how to write Graffiti characters Application buttons Activates the individual handheld applications that correspond to the icons on the buttons Date Book Address Book To Do List and Note Pad If your handheld is turned off pressing any applicati...

Page 14: ...s is set to your preference TIP In addition you can assign the full screen pen stroke to set the backlight See Pen preferences in Chapter 7 for details Locating back panel components Scroll buttons Clock control Displays text and other information that extends beyond the handheld screen area When your handheld is on pressing the lower button scrolls down to view information below the viewing area ...

Page 15: ...ed technology to transmit data to and receive data from other Palm OS handhelds and to perform HotSync operations See Common tasks in Chapter 5 and IR HotSync operations in Chapter 7 for more information Expansion card slot Accepts Secure Digital SD or MultiMediaCard content and SDIO cards enabling you to add more memory applications or functionality You can also back up data to an expansion card ...

Page 16: ...ame the copied folder for example Palm Old and store it outside the Palm Desktop software folder This step is optional Install the Palm Desktop software that comes with your Palm m100 series handheld See Installing Palm Desktop software later in this chapter for details Perform a HotSync operation See Exchanging and updating data HotSync operations in Chapter 5 for details If upgrading Rename your...

Page 17: ...m the slots on the top edge of your handheld To reattach the cover Align the hinge prongs with the slots on the top edge of your handheld and then insert one prong at a time until the prongs lock inside the slots Changing the face plate You can personalize the appearance of your handheld by changing the face plate For information about face plate accessories visit the web site www palm com ...

Page 18: ...osition Connecting the HotSync cradle cable IMPORTANT The HotSync cradle cable supplied with your handheld fits a USB connector If your computer does not have a USB port or if you are using Windows 95 Windows NT or an older Mac computer you can order a serial cradle cable and a 25 pin serial adapter if necessary from www palm com Follow the documentation that accompanies the serial cradle cable be...

Page 19: ...Just place your handheld in the cradle for at least two hours for an initial charge before you use it Then place it in the cradle for ten to fifteen minutes each day to recharge the battery to full capacity If the battery gets low your handheld displays a warning message If this occurs perform a HotSync operation and then recharge the battery as soon as possible If your handheld shuts down you sti...

Page 20: ...ith Palm Desktop software you can do the following Work with your handheld applications on your computer Palm Desktop software duplicates the Date Book Address Book To Do List and Memo Pad applications on your handheld so you can view enter and modify any data stored on your handheld You cannot modify Note Pad data in Palm Desktop software Back up the data stored on your handheld with HotSync tech...

Page 21: ...First Do the following before installing Turn off your computer and connect the HotSync cradle cable to it Do not simply copy the Palm Desktop software files to your computer s hard disk You must use the installer to place the files in their proper locations and to decompress the files To install Palm Desktop software on a Windows computer 1 Turn on your computer 2 Exit any open programs including...

Page 22: ...ch as Microsoft Outlook you still need to install Palm Desktop software in order to add HotSync Manager the connection software and other features of Palm Desktop software to your computer The connection software called a conduit lets you synchronize the data between your handheld and your PIM The conduit for Microsoft Outlook is included on the Palm Desktop software CD ROM Windows only however yo...

Page 23: ...ou want to perform IMPORTANT Always use the point of the stylus for tapping or making strokes on the handheld screen Never use an actual pen pencil or other sharp object to write on the handheld screen With your handheld turned on you can tap the handheld screen to do many operations such as the following Open applications Choose menu commands Initiate a Find operation to search through applicatio...

Page 24: ...ntrast icon to open the Adjust Contrast dialog box Tap to the left or right of the slider to adjust the contrast in small increments or drag the slider to change the contrast in large increments You can also press the up and down scroll buttons to adjust the contrast Clock Tap the Clock icon to display the time and date abc With the cursor in an input field tap the dot to activate the alphabetic k...

Page 25: ...on screens Next previous arrows Tap the left and right arrows to display the previous and next record tap the up and down arrows to display the previous and next page of information Pick list Tap the arrow to display a list of choices and then tap an item in the list to select it Scroll bar Drag the slider or tap the top or bottom arrow to scroll the display one line at a time To scroll to the pre...

Page 26: ...cation quickly you can write the Graffiti character for the first letter of its name The Applications Launcher scrolls to the first application with a name that begins with that letter You can also assign application icons to different categories See Categorizing applications in Chapter 3 NOTE You can also use applications on expansion cards See Opening expansion card applications in Chapter 4 Usi...

Page 27: ...u commands that are available depend on the application that is currently open Also the menus and menu commands vary depending on which part of the application you re currently using For example in Memo Pad the menus are different for the Memo list screen and the Memo screen Graffiti menu commands Most menu commands have an equivalent Graffiti Command stroke which is similar to the keyboard shortc...

Page 28: ...ediately write the corresponding command letter for an appropriate command in the Graffiti writing area For example to choose Select All in the Edit menu draw the Command stroke followed by the letter s NOTE Command mode is only active for a short time so you must tap an icon or write the command letter immediately to choose the menu command Displaying online tips Many of the dialog boxes that app...

Page 29: ...al keyboard attached to the universal connector Beaming data from another Palm OS handheld that is close by and has an infrared port See Beaming information in Chapter 5 for details Onscreen keyboard When you create or edit a record in an application such as Address Book you can open the onscreen keyboards to enter data After a keyboard is open you can tap to open any of the other keyboards includ...

Page 30: ...ffe a game you can use to practice Graffiti writing See Installing and removing applications in Chapter 3 for installation instructions The Memo Pad application is ideal for practicing Graffiti writing This section explains how to open Memo Pad and use it to practice Graffiti writing To open Memo Pad 1 Tap the Applications icon 2 Tap the Memo Pad icon 3 Tap New Backspace Carriage return Tab Caps l...

Page 31: ...leting them You can also choose the pen and paper color for your notes See Note Pad in Chapter 5 for more information and instructions Using Palm Desktop software If you have new records you want to add to your handheld and prefer to use the computer keyboard rather than Graffiti writing or the onscreen keyboard enter the data in Palm Desktop software or the PIM you have installed to use with your...

Page 32: ...tor on your handheld so you can type data directly into your handheld External keyboards are very helpful when you need to enter large amounts of data quickly and accurately while you are away from your computer For additional information about this optional accessory visit the web site www palm com Customizing your handheld You can customize your handheld by using the Preferences application You ...

Page 33: ...e current year 3 Tap a month 4 Tap the current date To set the time 1 Tap the Set Time box 2 Tap the up or down arrows to change the hour 3 Tap each number of the minute and then tap the arrows to change them 4 Tap OK To set the time zone 1 Tap the Set Time Zone box 2 Tap a time zone Tap to set date Tap arrows to select year Tap to select month Tap to select date ...

Page 34: ...nging the time zone setting to a new time zone automatically resets the date and time on your handheld but it does not change the time of appointments set in Date Book 3 Tap OK To set the daylight saving switch Tap the Daylight Saving pick list and then tap Off or On ...

Page 35: ...t people find they can enter text quickly and accurately with only minutes of practice Graffiti writing includes any character you can type on a standard keyboard The Graffiti strokes closely resemble the uppercase letters of the regular alphabet which makes Graffiti writing easy to learn There are four basic concepts for success with Graffiti writing If you draw the character shape exactly as sho...

Page 36: ...need to tap above the Graffiti writing area and must see a blinking cursor before you write the text 2 Use the tables on the following pages to find the stroke shape for the letter you want to create For example the stroke shown below creates the letter n NOTE There are two different stroke shapes available for some letters For these letters choose the one that s easiest for you As you ll see late...

Page 37: ...n the Graffiti writing area your handheld does not recognize them as text characters Graffiti tips When using Graffiti writing keep these tips in mind Accuracy improves when you write large characters You should draw strokes that nearly fill the Graffiti writing area To delete characters simply set the insertion point to the right of the character you want to delete and make the backspace stroke a...

Page 38: ...Chapter 2 Entering Data in Your Handheld 30 The Graffiti alphabet Letter Strokes Letter Strokes A N B O C P D Q E R F S G T H U I V J W K X L Y M Z Space Back Space Carriage Return Period tap twice ...

Page 39: ... capital letter Use the Caps Shift stroke TIP When Caps Shift is active an up arrow symbol appears in the lower right corner of the handheld screen If you accidentally activate Caps Shift backspace will cancel it To enter only capital letters Caps Lock Use the Caps Lock stroke TIP When Caps Lock is active an underlined up arrow symbol appears in the lower right corner of the handheld screen To ret...

Page 40: ... make this tap you activate Punctuation Shift and a dot appears to show it is active The next stroke you make with the stylus creates a punctuation mark NOTE When Punctuation Shift is active you can make a symbol stroke anywhere in the Graffiti writing area the letters or numbers side Number Strokes Number Strokes 0 5 1 6 2 7 3 8 4 9 Symbol Stroke Symbol Stroke Period Dash Comma Left Paren Apostro...

Page 41: ...slanted shift symbol appears in the lower right corner of the screen The next stroke that you make creates the symbol or extended character Writing accented characters To create accented characters draw the stroke normally used to create the letter followed by an accent stroke Graffiti writing then adds the accent to the letter For example the following diagram shows the strokes required to draw a...

Page 42: ...he left side of the Graffiti writing area Navigation strokes In addition to character symbols Graffiti writing includes special strokes that you can use to navigate within text or fields in your applications Graffiti ShortCuts Graffiti ShortCuts make entering commonly used words or phrases quick and easy ShortCuts are similar to the Glossary or Autotext features of some word processors a a a a a a...

Page 43: ...stroke the ShortCut symbol appears at the insertion point to show that you are in ShortCut mode Your handheld includes the following predefined Graffiti ShortCuts Using the onscreen keyboard You can open the onscreen keyboard anytime you need to enter text or numbers on your handheld To use the onscreen keyboard 1 Open any application such as Memo Pad 2 Tap any record or tap New 3 Tap abc to open ...

Page 44: ...ete it See Note Pad in Chapter 5 for more information and instructions To use Note Pad 1 Press the Note Pad application button on the front panel of your handheld 2 Write the information directly on the handheld screen 3 Tap Done Using your computer keyboard If you have a lot of data to enter or prefer to use the computer keyboard you can use Palm Desktop software or any supported PIM to enter inf...

Page 45: ...ly vCal vcs Date Book only vCard vcf Address Book only Date Book archive dba Address Book archive aba To Do List archive tda Memo Pad archive mpa Archive formats can only be used with Palm Desktop software Use the archive file formats to share information with other people who use a Palm OS handheld or to create a copy of your important Palm Desktop information To import data from a Windows comput...

Page 46: ...e information on importing and exporting data Importing data from a Mac computer Palm Desktop software can import data from any of the following applications when you export the data in the appropriate file format Address Book Plus text file Claris Organizer Palm Desktop software can open these files directly ClarisWorks save under new name as ASCII text file DateBook Pro text file DayMaker text f...

Page 47: ...o a new location 6 If you do not want to import a field click the arrow between the field names 7 From the Fields pop up menu choose the appropriate field 8 From the Delimiters pop up menu choose the appropriate delimiter 9 Click OK 10 To add the imported data to your handheld perform a HotSync operation See Palm Desktop online Help for more information on importing and exporting data ...

Page 48: ...Chapter 2 Entering Data in Your Handheld 40 ...

Page 49: ...ansion card or when you select the card from the pick list in the upper right screen See Opening expansion card applications in Chapter 4 for details Switching between applications When working in any application tap the Applications icon or press an application button on the front panel of your handheld to switch to another application Your handheld automatically saves your work in the current ap...

Page 50: ...he Applications icon repeatedly to cycle through all your categories Tap the pick list in the upper right corner of the screen and select the category you want to display Changing the Applications Launcher display By default the Applications Launcher displays each application as an icon As an alternative you can choose to show a list of applications You can also choose to view the same category of...

Page 51: ...ap Preferences 4 Tap the Remember Last Category check box to select it 5 Tap OK Choosing preferences You can set options that affect an entire application in the application s Preferences dialog box To change preferences for an application 1 Open an application 2 Tap the Menu icon 3 Tap Options and then tap Preferences NOTE Not all applications have a Preferences command 4 Make changes to the sett...

Page 52: ...t these applications visit the web site www palm com NOTE Any game or application that you install on your handheld resides in RAM memory you can delete them at any time To install add on software on your handheld using a Windows computer 1 On your computer copy or download the application you want to install into the add on folder in your Palm Desktop directory on your computer NOTE If the softwa...

Page 53: ...plication from your computer it simply removes it from the list of applications to install 8 If you need to change the destination of the application you are installing click Change Destination on the Install Tool window and then use the arrows to move applications between your handheld and an expansion card 9 Click OK to close the Change Destination window 10 Click Done to close the Install Tool ...

Page 54: ...ftware on your handheld using a Mac computer 1 On your Mac computer copy or download the application you want to install into the add on folder in your Palm folder NOTE If the software you download is compressed you need to decompress it into this folder 2 Double click the HotSync Manager icon in the Palm folder 3 From the HotSync menu choose Install Handheld Files 4 From the User pop up menu sele...

Page 55: ...the HotSync operation Expansion cards may hold applications that use files other than the Palm application files In order for your handheld to recognize such a file you must launch the application that uses these files at least once Removing applications In the event that you run out of memory or decide that you no longer need an application you installed you can remove applications from your hand...

Page 56: ...rams icon 3 Click the Change or Remove Programs button 4 Select Palm Desktop 5 Click Change Remove 6 Click Yes in the Confirm File Deletion box 7 Click OK 8 Click Close NOTE You need to install the HotSync Manager from the installation CD ROM if you want to synchronize data with another PIM To remove Palm Desktop software from a Mac computer 1 Locate the Palm Desktop Installer icon and double clic...

Page 57: ...as private so the information appears greyed out Hide all records that you mark as private so they do not appear on any screen You can mask and hide private records with or without a password Without a password private records are hidden or masked until you set the Security application to show them With a password you must enter the password to view the private entries See Making records private i...

Page 58: ...g or deleting a password Once you define a password for your handheld you can change or delete it at any time You must enter the current password before you can change or delete it To change or delete your password 1 Tap the Password box 2 Enter the current password 3 Tap OK 4 Do one of the following To change the password and hint enter the new password and hint and tap OK Tap here Tap here ...

Page 59: ...et your handheld to lock automatically or you can lock it manually Locking your handheld automatically You can set your handheld to lock automatically when any one of the following occur When you turn off the power At a time you specify After a period of inactivity you specify To set your handheld to lock when you turn it off 1 Tap the Applications icon 2 Tap the Security icon 3 Tap the Auto Lock ...

Page 60: ...At a preset time and then use the arrows to set the time 5 Tap OK To set your handheld to lock after a period of inactivity 1 Tap the Applications icon 2 Tap the Security icon 3 Tap the Auto Lock Handheld box and then enter your password 4 Tap After a preset delay 5 Enter the inactive period then select Minute s or Hour s from the pick list 6 Tap OK Tap to select Minutes or Hours Enter the amount ...

Page 61: ...sing your handheld Performing a hard reset deletes all the records in your handheld however you can restore all synchronized data at the next HotSync operation See Resetting your handheld in Appendix A for more information Locking your handheld manually You can turn off and lock your handheld manually To lock and turn off your handheld 1 Tap the Applications icon 2 Tap the Security icon 3 Tap Lock...

Page 62: ...nable to remember the password you can delete it from your handheld Deleting a forgotten password also deletes all entries and files marked as Private IMPORTANT If you synchronize with your computer before deleting a forgotten password your handheld restores your private entries the next time you perform a HotSync operation but it does not restore the password To delete a forgotten password 1 Tap ...

Page 63: ...ily attach and use peripheral hardware devices such as a modem portable keyboard or a Global Positioning System GPS receiver For information about the installation and operation of hardware devices please refer to the documentation that accompanies each device Inserting an expansion card 1 Hold your handheld securely 2 Insert the card into the expansion card slot following the direction indicated ...

Page 64: ...E Your handheld comes with a dummy card seated within the expansion card slot To prevent debris from entering and damaging the slot we suggest that you leave the dummy card seated when you are not using an expansion card Opening expansion card applications When an expansion card is properly seated in the expansion card slot the Applications Launcher switches to the card and displays its contents T...

Page 65: ...list in the upper right corner 2 Tap the category item that matches the name of the expansion card Copying applications to or from an expansion card You can copy applications from your handheld to an expansion card or from an expansion card to your handheld To copy an application to or from an expansion card 1 Tap the Applications icon 2 Tap the Menu icon 3 Tap App and then tap Copy 4 Select Handh...

Page 66: ...n your Windows or Mac computer the actual filenames may differ from those displayed in the Applications Launcher Selecting copy settings When using the copy feature you can set the following How applications are sorted and listed Whether to copy only the application or both the application and its data files To select copy settings 1 Tap the Applications icon 2 Tap the Menu icon 3 Tap App and then...

Page 67: ...cations from an expansion card 1 Tap the Applications icon 2 Tap the Menu icon 3 Tap App and then tap Delete 4 Tap the card name from the Delete From pick list 5 Tap an application to delete from the expansion card 6 Tap Delete 7 Tap Done Card Info Card Info lets you review general information about a resident card and its contents rename a card and format a card Reviewing card information 1 Tap t...

Page 68: ...ing a card erases all its data and prepares it to accept new applications and data 1 Tap the Applications icon 2 Tap the Card Info icon 3 Tap the Menu icon 4 Tap Card and then tap Format Card 5 Tap OK Card Info menus Card Info menus are shown here for your reference and Card Info features that are not explained elsewhere in this book are described here See Using menus in Chapter 1 for information ...

Page 69: ...Card Info 61 Card menus Help Provides help text About Card Info Shows version information for Card Info ...

Page 70: ...Chapter 4 Using Expansion Features 62 ...

Page 71: ...o the others because the structure and behavior of all the applications are quite similar Application specific tasks is organized by application and gives instructions on how to perform tasks that are specific to each application Overview of basic applications Date Book Date Book lets you quickly and easily schedule appointments or any kind of activity associated with a time and date In Date Book ...

Page 72: ...oday s schedule NOTE Press the Date Book application button repeatedly to cycle through the Day Week Month and Agenda views Address Book Address Book enables you to keep names addresses phone numbers and other information about your personal or business contacts In Address Book you can do the following Quickly look up or enter names addresses phone numbers and other information Enter up to five ph...

Page 73: ...s and prioritize the things that you have to do In To Do List you can do the following Make a quick and convenient list of things to do Assign a priority level to each task Assign a due date for any or all of your To Do List items Assign To Do List items to categories so that you can organize and view them in logical groups Sort your To Do List items either by due date priority level or category A...

Page 74: ...nto popular computer applications like Microsoft Word from Palm Desktop software after synchronizing data with HotSync technology Choose the pen and paper color for your notes To open Note Pad Press the Note Pad application button on the front panel of your handheld Note Pad opens a new note so that you can begin writing immediately NOTE Press the Note Pad application button repeatedly to cycle th...

Page 75: ...ation division and square root operations In Calculator you can do the following Perform basic calculations Store and retrieve values Display the last series of calculations which is useful for confirming a series of chain calculations To open Calculator Tap the Calculator icon next to the Graffiti writing area Clock Clock enables you to view the current time and date and to set an alarm In Clock ...

Page 76: ...List Note Pad and Memo Pad To create a record 1 Select the application in which you want to create a record 2 Tap New 3 In Date Book only Select start and end times for your appointment and tap OK 4 Enter text for the record 5 Optional To select attributes for the record In Date Book Address Book To Do List and Memo Pad tap Details In Note Pad tap the Menu icon and then tap Options and Details 6 I...

Page 77: ...ight it in black NOTE You can also double tap to select a word or triple tap to select a line of text You can also drag across the text to select additional words or drag down to select a group of lines The following commands may appear in an Edit menu Undo Reverses the action of the last edit command For example if you used Cut to remove text Undo restores the text you removed Undo also reverses ...

Page 78: ...elected item your handheld transfers it to the archive file on your desktop the next time you perform a HotSync operation Copy Copies the selected text and stores it temporarily in the memory of your handheld You can paste the text that you copy into another area of the current application or into a different application Paste Inserts the text that you cut or copied at the selected point in a reco...

Page 79: ...ink Date Book or To Do List records might prove useful later you can purge them from your handheld and save them in an archive file on your computer Purging is not available in Address Book Note Pad or Memo Pad you must delete outdated records manually from these applications To purge records 1 Open the application 2 Tap the Menu icon 3 Tap Record and then tap Purge A confirmation dialog box appea...

Page 80: ...bout performing HotSync operations via a modem or IR port Performing a HotSync operation for the first time Windows The first time you synchronize your data you need to enter user information on Palm Desktop software After you enter this information and synchronize the HotSync Manager recognizes your handheld and doesn t ask for this information again If you are a System Administrator preparing se...

Page 81: ...ager Alternatively you can start the Palm Desktop software which automatically opens the HotSync Manager 3 Press the HotSync button on the cradle cable IMPORTANT The first time you perform a HotSync operation you must enter a user name in the New User dialog box and click OK Every handheld should have a unique name To prevent loss of a user s records never try to synchronize more than one handheld...

Page 82: ...erform a HotSync operation the Palm Desktop software Adds a user name to your handheld Creates a folder for the user name in the Users folder inside the Palm folder For example if you entered Jane Garcia as your user name a folder called Jane Garcia is created in the Users folder Creates a file named User Data in your user name folder NOTE User names appear in the User pop up on the right side of ...

Page 83: ...stalled Palm Desktop software See Palm Desktop software in Chapter 1 if you have not installed this software To perform a local HotSync operation on a Mac computer 1 Connect your handheld to the cradle cable 2 Make sure HotSync Manager is enabled Double click the HotSync Manager icon in the Palm folder Click the HotSync Controls tab and make sure the Enabled option is selected 3 Press the HotSync ...

Page 84: ...formation to another Palm OS handheld that s close by and also has an IR port The IR port is located at the top of the handheld behind the small dark shield You can beam the following information between Palm OS handhelds The record currently displayed in Date Book Address Book To Do List Note Pad or Memo Pad All records of the category currently displayed in Address Book To Do List Note Pad or Me...

Page 85: ...g down the Address Book application button until the Beam Status dialog box appears 4 When the Beam Status dialog box appears point the IR port directly at the IR port of the receiving handheld TIP For best results handhelds should be between 10 centimeters approximately 4 inches and 1 meter approximately 39 inches apart and the path between the two handhelds must be clear of obstacles Beaming dis...

Page 86: ...ave the information unfiled 4 Tap Yes Tips on beaming information You can set the full screen pen stroke to beam the current entry See Pen preferences in Chapter 7 for more information You can draw the Graffiti Command stroke to activate the Command toolbar and then tap the beam icon You can use the Graffiti Command stroke B to beam the current entry Categorizing records Categorize records in the ...

Page 87: ... applications that reside on an expansion card Address Book contains the QuickList user defined category in which you can store the names addresses and phone numbers you might need in emergencies doctor fire department lawyer etc NOTE The illustrations in this section come from Address Book but you can use these procedures in all the applications in which categories are available To move a record ...

Page 88: ...pper right corner of the To Do list 2 Select the category you want to view The list screen now displays only the records assigned to that category TIP Pressing an application button on the front panel of the handheld toggles through all the categories of that application To define a new category 1 Tap the category pick list in the upper right corner of the list screen 2 Tap Edit Categories Tap her...

Page 89: ...an assign any of your records to the new category To rename a category 1 Tap the category pick list in the upper right corner of the list screen 2 Tap Edit Categories 3 Select the category that you want to rename and then tap Rename 4 Enter the new name for the category and then tap OK 5 Tap OK ...

Page 90: ...The Look Up line lets you enter the first letters of a name to scroll immediately to that name Looking up Address Book records When working with Address Book the scroll button on the front panel of the handheld makes it easy to navigate among your address entries In the Address list screen the scroll button moves up or down an entire screen of records If you hold down the scroll button you acceler...

Page 91: ...y appears in the Find dialog box 2 Enter the text that you want to find Find is not case sensitive For example searching for the name davidson also finds Davidson Find locates any words that begin with the text you enter For example searching for plane finds planet but not airplane 3 Tap OK Find searches for the text in all records and all notes As your handheld searches for the text you can tap S...

Page 92: ... also activate it in the following circumstances While entering text For example to insert the full name and phone number for someone with the last name Williams write the Graffiti characters for Wi and then the Phone Lookup Command stroke L Assuming you have only one Address Book record that begins with Wi your handheld inserts the full name Fred Williams and its associated information If you hav...

Page 93: ...ption 4 Tap OK To sort records in Address Book Note Pad and Memo Pad 1 Open the application 2 In Note Pad only Tap Done to display the list screen 3 Tap the Menu icon 4 Tap Options and then tap Preferences Address Book Note Pad Memo Pad 5 Do one of the following Address Book Tap the setting you want Note Pad Tap the Sort by pick list and select Alphabetic Date or Manual Memo Pad Tap the Sort by pi...

Page 94: ...he Security setting to hide or mask all private records See Security in Chapter 3 for more information Hiding or masking private records You can hide or mask all records that you mark as private Masked records appear as grey placeholders in the same position they would appear if they were not masked and are marked with a lock icon Hidden records disappear completely from the screen If you define a...

Page 95: ... Privacy pick list and select Show Records If you do not have a password hidden and masked records become visible If you have a password the Show Private Records dialog box appears Go to step 2 2 Enter your password and then tap OK To unmask individual records 1 Tap a masked record 2 Do one of the following If you do not have a password a masked record becomes visible If you have a password the Sh...

Page 96: ...note to a record A note can be up to several thousand characters long For example for an appointment in Date Book you can attach a note with directions to the location To attach a note to a record 1 Display the entry to which you want to add a note 2 In Address Book only Tap Edit 3 Tap Details 4 Tap Note 5 Enter your note 6 Tap Done A small note icon appears at the right side of any item that has ...

Page 97: ...enu icon 3 Tap Options and then tap Font 4 Tap the font style you want to use 5 Tap OK Reviewing Reminders You can set alarms to notify you of appointments notes and alarms in Date Book Note Pad and Clock When an alarm occurs your handheld displays a reminder message If you tap Snooze in response to an alarm message your handheld Small font Large font Bold font Tap here for small font Tap here for...

Page 98: ...miss all reminders in the list NOTE If you tap Done or Snooze and view the reminder list later the current time displays in the Reminder bar and the original alarm time displays with each list item Application specific tasks Date Book When you open Date Book the screen shows the current date and a list of times for a normal business day Scheduling an event A record in Date Book is called an event ...

Page 99: ... current day 1 Tap the time line that corresponds to the beginning of the event 2 Enter a description of the event You can enter up to 255 characters 3 If the event is one hour long skip to step 5 If the event is longer or shorter than an hour tap the time of the event to open the Set Time dialog box TIP You can also open the Set Time dialog to select a start time by making sure no event is select...

Page 100: ...nother day 1 Select the date you want for the event by doing one of the following Tap the day of the week that you want in the date bar at the top of the screen If necessary tap the Previous week or Next week scroll arrows to move to another week TIP You can also use the scroll button on the front panel of your handheld to move forward or backward one day at a time Start Time highlighted Tap to sc...

Page 101: ... 2 After you locate the date follow the steps for scheduling an event for the current day To schedule an untimed event 1 Select the date that you want for the event as described in To schedule an event for another day 2 Tap New 3 Tap No Time so that no start or end times are defined for the new event TIP You can also create a new untimed event by making sure no event is selected and then writing l...

Page 102: ...o change the date tap the Date box and select a new date 5 Tap OK Setting an alarm for an event The Alarm setting enables you to set an alarm for events in your Date Book You can set an alarm to notify you minutes hours or days before an event The default Alarm setting is 5 minutes before the time of the event but you can change this to any number of minutes hours or days When you set an alarm thi...

Page 103: ... events You can set a silent alarm for an untimed event In this case the alarm triggers at the specified period of minutes hours or days before midnight beginning of the day of the untimed event When the alarm triggers the reminder list displays the alarm message until you clear it See Reviewing Reminders in this chapter for details For example you set an alarm for an untimed event that occurs on ...

Page 104: ...ne For example if you select Month and enter the number 2 the event repeats every other month 6 To specify an end date for the repeating or continuous event tap the End on pick list and tap Choose Date Use the date picker to select an end date 7 Tap OK After you schedule a repeating or continuous event this icon appears to the far right of the event Changing repeating or continuous events When you...

Page 105: ...f a repeating event e g from January 14th to January 15th and apply the change to all occurrences the new date becomes the start date of the repeating event Your handheld adjusts the end date to maintain the duration of the event If you apply the change to current and future occurrences past occurrences are not changed If you change other repeat settings e g time alarm private of a repeating event...

Page 106: ...eek This view lets you quickly review your appointments and available time slots In addition the graphical display helps you spot overlaps and conflicts in your schedule To display the Week View 1 Tap the Week View button 2 Tap the navigation controls to move forward or backward a week at a time or tap on a column to display details of an event NOTE The Week View also shows untimed events and even...

Page 107: ...span defined by the Start Time and End Time in the Date Book Preferences settings If you have an event before or after this time span a bar appears at the top or bottom of that day s column Use the onscreen scroll arrows to scroll to the event Spotting event conflicts With the ability to define specific start and end times for any event it s possible to schedule events that overlap an event that s...

Page 108: ... to move between months Press the upper half of the button to display the previous month the lower half to display the next month Working in Agenda View The Agenda view shows you your untimed events appointments and To Do items in one screen When you tap on an untimed event or appointment in the Agenda view the Day view appears so you can see more detailed information about the event You can tap t...

Page 109: ...egory of To Do items shown Click on the pick list to choose another category See To Do List for more information on working with To Do items Date Book menus preferences and display options Date Book menus are shown here for your reference and Date Book features that are not explained elsewhere in this book are described here See Using menus in Chapter 1 for information about choosing menu commands...

Page 110: ...disappear to minimize scrolling Month View settings These check boxes apply to the Month View of the Date Book You can activate any or all of these settings to show that you have Timed Untimed or Daily Repeating events in the Month View only Preferences Start End Time Defines the start and end times for Date Book screens If the time slots you select do not fit on one screen you can tap the scroll ...

Page 111: ...ur handheld See Importing data in Chapter 2 and Palm Desktop online Help for more information To create a new Address Book entry 1 Press the Address Book application button on the front of your handheld to display the Address list 2 Tap New 3 Enter the last name of the person you want to add to your Address Book NOTE The handheld automatically capitalizes the first letter of each field except nume...

Page 112: ... the word you want appears tap in the next field to accept the word 7 Tap the scroll arrows to move to the next page of information 8 After you finish entering information tap Done TIP To create an entry that always appears at the top of the Address list begin the Last name or Company field with a symbol as in If Found Call This entry can contain contact information in case you lose your handheld ...

Page 113: ...shown here for your reference and Address Book features that are not explained elsewhere in this book are described here See Using menus in Chapter 1 for information about choosing menu commands Show in List Select which type of phone or other information appears in the Address list screen Your options are Work Home Fax Other E mail Main Pager and Mobile The identifying letters W H F O M or P appe...

Page 114: ...displays the copy in Address Edit so you can make changes to the copied record The copy has the same category and attached notes as the original record Preferences Remember last category Determines how Address Book appears when you return to it from another application If you select this check box Address Book shows the last category you selected If you clear it Address Book displays the All categ...

Page 115: ...m is currently selected writing in the Graffiti writing area automatically creates a new item Setting priority The priority setting for items lets you arrange the tasks in your To Do List according to their importance or urgency The default setting for the To Do List is to arrange items by priority and due date with priority 1 items at the top If you Rename Custom Fields These custom fields appear...

Page 116: ...the selected item To set the priority of a To Do List item 1 Tap the Priority number on the left side of the To Do List item 2 Tap the Priority number that you want to set 1 is most important Checking off a To Do List item You can check off a To Do List item to indicate that you ve completed it You can set the To Do List to record the date that you complete the To Do item and you can choose to sho...

Page 117: ... To set a due date for a To Do List item 1 In the Details dialog box tap No Date to open the Due Date pick list 2 Tap the date that you want to assign the item 3 Tap OK TIP If you turn on the Show Due Dates option in the To Do Show options dialog you can tap directly on the due date in the To Do List to open the pick list shown in step 2 Today Assigns the current date Tomorrow Assigns tomorrow s d...

Page 118: ...ck them Items that no longer appear on the list because you turn off this setting have not been deleted They are still in the memory of your handheld Purge completed items to remove them from memory Show Only Due Items Shows only the items that are currently due past due or have no due date specified When this setting is active items that are not yet due do not appear in the list until their due d...

Page 119: ...he Note Pad application button on the front panel of your handheld to open a new note NOTE If Note Pad is already running tap New 2 Write the information directly on the handheld screen TIP Tap the pen selector to choose a different pen width or choose the eraser to remove unwanted strokes 3 Optional Select the time at the top of the screen and enter a title using Graffiti writing 4 Tap Done About...

Page 120: ...ptions and then tap Preferences 3 Tap Color 4 Tap Pen and then tap a color for the pen 5 Tap Paper and then tap a color for the paper 6 Tap OK Reviewing notes The note title and the date you created the note appear in the Note Pad list If you did not assign a title to your note the time you created the note appears as the note title This makes it easy to locate and review your notes ...

Page 121: ...te 1 In the Note Pad list tap the note title 2 Tap the Menu icon 3 Tap Edit and then tap Clear Note Setting an alarm for a note You can set an alarm for a specific time and date to remind you to follow up on a note To set an alarm for a note 1 Tap the note to which you want to assign an alarm 2 Tap the Menu icon 3 Tap Options and then tap Alarm 4 Tap the Time box Tap a note to view its contents Ta...

Page 122: ...inder and return to the current screen Tap Snooze to dismiss the reminder and return to the current screen The reminder message appears again in five minutes and an attention indicator blinks in the upper left corner of the screen to remind you of the pending alarm When the reminder message reappears the current time displays in the Reminder bar and the note title displays on the screen NOTE If yo...

Page 123: ...and Options menus differ depending on whether you re displaying the Note Pad list or an individual note Record menus Options menus Memo Pad A memo can contain up to 4 000 characters The number of memos you can store is dependent only on the memory available on your handheld A record in Memo Pad is called a memo Preferences Displays the Note Pad Preferences dialog box where you define the sort orde...

Page 124: ...first letter is automatically capitalized and begins your new memo 4 Enter the text you want to appear in the memo Use the carriage return stroke to move down to new lines in the memo 5 Tap Done Reviewing memos The first line of a memo appears in the Memo list This makes it easy to locate and review your memos To review a memo 1 In the Memo list tap the text of the memo 2 Review or edit the text i...

Page 125: ...menus in Chapter 1 for information about choosing menu commands The Record and Options menus differ depending on whether you re displaying the Memo list or an individual memo Record menus Options menus Preferences Displays the Memo Preferences dialog box where you define the sort order for memos About Memo Pad Shows version information for Memo Pad Memo list Memo screen Memo list Memo screen ...

Page 126: ...ant to enter a negative number enter the number first and then press the button Places the current number in memory Each new number you enter with the M button is added to the total already stored in memory The number that you add can be either a calculated value or any number you enter by pressing the number buttons Pressing this button has no effect on the current calculation or series of calcul...

Page 127: ...re shown here for your reference and Calculator features that are not explained elsewhere in this book are described here See Using menus in Chapter 1 for information about choosing menu commands Clock Clock makes it easy for you to check the time and date and provides a convenient travel alarm feature See Customizing your handheld in Chapter 1 for details on setting the current date and time for ...

Page 128: ...ap the Clock icon 3 Tap the Alarm box to open the Set Alarm dialog box 4 Tap the time columns to set the hour and minute 5 When the alarm reminder message appears do one of the following Tap OK to permanently dismiss the reminder and return to the current screen Tap Snooze to dismiss the reminder and return to the current screen The reminder message appears again in five minutes and an attention i...

Page 129: ...Allows you to choose which information appears on the Clock screen Day Activates the day of the week display When it is on the day appears above the time Date Activates the date display When it is on the date appears below the time Alarm Preferences Sound Sets the sound of the alarm The choices are Alarm Bumble Bee Reveille Sonata Wake Up and Warbler Volume Defines how loud the alarm sounds The ch...

Page 130: ...Chapter 5 Using Your Basic Applications 122 ...

Page 131: ...ter or using infrared communications An indirect method is using a modem This chapter describes how to select HotSync options and perform a HotSync operation via infrared communications or a modem See Exchanging and updating data HotSync operations in Chapter 5 for information about performing your first and subsequent local HotSync operations Selecting HotSync setup options You can choose when yo...

Page 132: ...If you are using the USB cradle cable you do not need to use the settings on the Local tab for a direct HotSync operation Always available Adds HotSync Manager to the Startup folder and constantly monitors the communication port for synchronization requests from your handheld With this option the HotSync Manager synchronizes data even when Palm Desktop software is not running Available only when P...

Page 133: ...ort Identifies the port that HotSync Manager uses to communicate with the cradle cable The Palm Desktop installation software automatically detects the port to which you connected the cradle cable If necessary you can change the port selection NOTE Your handheld cannot share this port with an internal modem or other device Speed Determines the speed at which data is transferred between your handhe...

Page 134: ...s enabled whenever you start your computer Keep this default if your cradle cable is always connected to a specific port USB serial or modem If however you use the same port for other devices besides the cradle cable disable the serial port monitor and then enable it manually only when you connect the cradle cable to perform a HotSync operation Enable HotSync software at system startup Activates t...

Page 135: ...ry the As Fast As Possible rate first and adjust downward if you experience problems This setting allows Palm Desktop software and your handheld to find and use the fastest speed Port Identifies the port that Palm Desktop software uses to communicate with the cradle cable Select the port where you connected the cradle cable If you perform IR HotSync operations select Infrared port Modem Setup Enab...

Page 136: ...s to synchronize all files The only reason you might want to change these settings is to overwrite data on either your handheld or Palm Desktop software or to avoid synchronizing a particular type of file because you don t use it In addition to the conduits for Date Book Address Book To Do List Note Pad and Memo Pad Palm Desktop software includes System and Install conduits The System conduit back...

Page 137: ...e a new setting on an ongoing basis select the Set As Default box Thereafter whatever you selected as the default setting is used when you click the Default button in the Custom dialog 7 Click OK 8 Repeat steps 4 through 7 to change conduit settings for other applications 9 Click Done to activate your settings To customize HotSync application settings on a Mac computer 1 Double click the Palm Desk...

Page 138: ...frared Data Association IrDA This means that not only can you beam data to another Palm OS handheld that s equipped with an IR port but you can also beam data to a mobile phone and any other device that supports the IrCOMM implementation of the IrDA standards Most importantly you can use the IR port to perform HotSync operations you don t need your cradle cable This is especially useful if you tra...

Page 139: ...onfiguring HotSync Manager for infrared communication Next you need to configure HotSync Manager for infrared communication To configure HotSync Manager for infrared communication on a Windows computer 1 Click the HotSync Manager icon in the Windows system tray and make sure Infrared is checked If you do not have an Infrared option on the HotSync Manager menu complete the following steps 2 Make su...

Page 140: ... computer 1 Double click the HotSync Manager icon in the Palm folder 2 In the HotSync Controls tab select Enabled 3 Click the Serial Port Settings tab 4 Under Check for handheld connection using select Local Setup 5 Under Local Setup select Infrared Port from the Port pop up menu 6 Close the HotSync Software Setup window Performing an IR HotSync operation After you complete the steps to prepare fo...

Page 141: ...cradle cable to the USB port of your computer you use for HotSync operations 2 Click the HotSync Manager icon in the Windows system tray and select Local USB if it is not already checked To return to local serial cradle cable HotSync operations on a Windows computer 1 If needed connect the cradle cable to the port of your computer you use for HotSync operations 2 Click the HotSync Manager icon in ...

Page 142: ...th the modem A modem connected to your handheld A configuration for the kind of modem connection you want to make See Connection preferences in Chapter 7 for more information Preparing your computer There are a few steps you must perform to prepare your computer for a modem HotSync operation Be sure to perform these steps before you leave your office so that your computer is ready to receive a cal...

Page 143: ...nnection using click Modem Setup Serial Port Identifies the port for the modem If you are unsure of the port assignment look at the Modem Properties in the Windows Control Panel Speed Determines the speed at which data is transferred Try the As Fast As Possible rate first and adjust downward if you experience problems This setting allows Palm Desktop software and your handheld to find and use the ...

Page 144: ...he type of modem connected to your computer If your modem does not appear on the list use the Hayes Basic setting or choose Custom to enter a command string Refer to the manual that came with your modem to find the appropriate command string Port Identifies the port that Palm Desktop software uses to communicate with the modem Select the modem or printer port where you connected the modem cable Mo...

Page 145: ...to your computer 7 If needed enter a dial prefix such as 9 to access an outside line and then tap the Dial Prefix check box TIP You can enter a comma in the field to introduce a pause in the dialing sequence Each comma equals a two second pause 8 If the phone line you re using for the handheld has Call Waiting select the Disable call waiting check box to avoid an interruption during the modem HotS...

Page 146: ...cations that you do not want to synchronize during a modem HotSync operation The default setting is to synchronize all files NOTE Applications that do not have a database such as games do not synchronize even if you select the item in the Conduit Setup dialog box 6 Tap OK Performing a HotSync operation via a modem After you prepare your computer and your handheld and select your Conduit Setup opti...

Page 147: ...dheld is individualized with a specific user name and data file A handheld that is preconfigured with a user profile can be given to anyone because the handheld is not yet identified by a unique user name The handheld acquires a unique user name when the new user performs his or her first local HotSync operation For example suppose a sales organization wants to distribute two dozen handhelds that ...

Page 148: ...r each profile that you want to create and then click OK to return to Palm Desktop software 7 Select the profile from the User list and create the data for the profile e g company phone list etc To create a user profile on a Mac computer 1 Open Palm Desktop software 2 From the User pop up menu choose Edit Users 3 Click New Profile ...

Page 149: ...cation settings earlier in this chapter for details Performing the first HotSync operation with a user profile To use a profile for the first time HotSync operation on a Windows computer 1 Connect the new handheld to the cradle cable 2 Press the HotSync button on the cradle cable 3 Click Profiles 4 Select the profile you want to load on the handheld and click OK 5 Click Yes to transfer all the pro...

Page 150: ...ew handheld to the cradle cable 2 Press the HotSync button on the cradle cable 3 Select the profile you want to load on the handheld and click OK to transfer all the profile data to the handheld The next time you perform a HotSync operation with this handheld Palm Desktop software prompts you to assign a user name to the handheld ...

Page 151: ...eceive feature Date and Time Set the date time time zone and Daylight Saving switch Formats Set the country default and the formats for dates times calendar and numbers Connection Configure cradle cable modem and infrared communication settings Network Configure the network settings to communicate with your ISP Owner Assign your name phone number and other owner information to your handheld Button...

Page 152: ...e to change to a different screen or application If you assign a different application to a button you can still access the original application using the Applications Launcher To change the Buttons preferences 1 Tap the pick list next to the button you want to re assign 2 Tap the application that you want to assign to the button TIP To restore all of the buttons to their factory settings tap Defa...

Page 153: ...ny changes that you make in the HotSync Buttons dialog box become effective immediately you do not have to change to a different screen or application Backlight Sets the backlight brightness for your handheld Keyboard Opens the onscreen keyboard for entering text characters Graffiti Help Opens a series of screens that show the complete Graffiti character set Turn Off Lock Turns off and locks the h...

Page 154: ...u can recalibrate your screen after a hard reset or if your digitizer drifts Formats preferences Use the Formats Preferences screen to set the country default and the display format of the dates times and numbers on your handheld Country default The country default sets date time week start day and number conventions based on geographic regions where you might use your handheld For example in the ...

Page 155: ...ols the Day Week and Month views in Date Book and all other aspects of your handheld that display a calendar 4 Tap the Numbers pick list and select formats for the decimal point and thousands separator General preferences The General Preferences screen enables you to set the auto shutoff interval stay on in cradle option alarm options sounds for your handheld and the Beam Receive feature Auto off ...

Page 156: ... off and to adjust the volume level To set the system and alarm sounds 1 Tap the System Sound pick list and select the sound level NOTE When you turn off the System Sounds you also turn off the chime tones associated with the HotSync operation 2 Tap the Alarm Sound pick list and select the sound level 3 Tap the Game Sound pick list and select the sound level NOTE The Game Sound setting works only ...

Page 157: ...mModem accessory for use with your handheld See www palm com You can also create custom configurations which include the following PC via Cradle Cable A local HotSync connection the direct connection between your handheld and your desktop computer Your handheld is connected by its universal connector to the cradle cable and the cradle cable is attached to a USB port of your desktop computer If you...

Page 158: ...which then dials a modem attached to or within your desktop computer to synchronize with your Desktop application To edit the IR to Phone connection 1 Select the IR to Phone connection and tap Edit 2 Tap Details 3 Tap the Speed pick list and select the appropriate speed 4 Enter the initialization string supplied by the documentation for the modem attached to your mobile phone if necessary 5 Tap OK...

Page 159: ...a complete explanation on how to create modem configurations After you configure both the Connection and Network Preferences you can establish a PPP Point to Point Protocol SLIP Serial Line Internet Protocol or CSLIP Compressed Serial Line Internet Protocol connection with your ISP or dial in server You can do this either by using menu commands from the Network Preferences screen or by using a thi...

Page 160: ...ord box identifies the password you use to log into your ISP or dial in server Your entry in this field determines whether your handheld prompts you to enter a password each time you log into your network If you do not enter a password your handheld displays the word Prompt in this field and asks you to enter a password during the login procedure If you enter a password your handheld displays the ...

Page 161: ...references earlier in this chapter for information about creating and configuring connection settings To select a connection 1 Tap the Connection pick list 2 Tap the connection you want to use Adding telephone settings When you select the Phone field your handheld opens a dialog box in which you define the telephone number you use to connect with your ISP or dial in server In addition you can also...

Page 162: ...iting skip to those procedures Otherwise tap OK Entering a prefix A prefix is a number that you dial before the telephone number to access an outside line For example many offices require that you dial 9 to dial a number outside the building To enter a prefix 1 Tap the Dial Prefix check box to select it 2 Enter the prefix 3 Tap OK Disabling Call Waiting Call Waiting can cause your session to termi...

Page 163: ...p in mind that there is usually a delay before you enter your calling card number When you define your calling card number you need to add commas at the beginning to compensate for this delay Each comma delays transmission of your calling card number for two seconds To use a calling card 1 Tap the Use calling card check box to select it 2 Enter your calling card number on the Use calling card line...

Page 164: ...ice templates You can create additional service templates from scratch or by duplicating existing templates and editing information After you create a new or duplicate template you can add and edit settings To add a new service template 1 Tap the Menu icon 2 Tap Service and then tap New An Untitled service template is added to the Service pick list To duplicate an existing service template 1 Tap t...

Page 165: ...ping the connection with your ISP or dial in server when you switch out of a TCP IP application To set the Idle timeout 1 Tap the Idle timeout pick list and select one of the following options 2 Tap OK PPP Point to Point protocol SLIP Serial Line Internet Protocol CSLIP Compressed Serial Line Internet Protocol 1 minute Waits one minute for you to open another application before it drops the connec...

Page 166: ... enter a DNS If you are not sure leave the DNS field blank To enter a primary and secondary DNS 1 Tap the Query DNS check box to deselect it 2 Tap the space to the left of the first period in the Primary DNS field and then enter the first section of the IP address NOTE Each section must be a number from 0 to 255 3 Repeat step 2 for the second third and last sections of the Primary DNS field 4 Repe...

Page 167: ...late created in Network Preferences A login script is something that you are likely to receive from your IS System Administrator if your company has a system in which you log into the corporate servers from your handheld using a modem or network connection The script is generally prepared by the System Administrator and distributed to users who need it It automates the events that must take place ...

Page 168: ...e Login Script dialog Some commands such as Send require you to supply additional information Those commands have a parameter field so that you can add the necessary data To create a login script 1 Tap Script 2 Tap the End pick list 3 Tap the command you want from the Command list If the command requires additional information a field appears to the right of it for you to enter the information The...

Page 169: ...connecting Send CR Transmits a carriage return or LF character to the TCP IP server to which you are connecting Send User ID Transmits the User ID information entered in the User ID field of the Network Preferences screen Send Password Transmits the password entered in the Password field of the Network Preferences screen If you did not enter a password this command prompts you to enter one The Pas...

Page 170: ...eated using a development environment that supports Palm OSsoftware such as Metrowerks CodeWarrior for Palm Platform For additional information on creating plug in applications send e mail to Palm Developer Support at devsupp palm com Deleting a service template There is only one way to delete a service template use the Delete command from the Service menu To delete a service template 1 Tap the Se...

Page 171: ... why you cannot connect to your ISP or dial in server take a look at the Network Log The Network Log lists all of the communication that occurs between your modem and your dial in server during the login procedure The information in the Network Log can help your ISP or your System Administrator pinpoint where the login procedure communication fails and why To view the Network Log 1 Tap Options and...

Page 172: ...the screen If you assign a password with the Security application the information in the Owner Preferences screen cannot be changed In this case an Unlock button appears at the bottom of the screen To unlock the Owner Preferences screen 1 Tap Unlock 2 Enter the password that you defined in the Security application 3 Tap OK ShortCuts preferences The ShortCuts Preferences screen enables you to defin...

Page 173: ...r the last word in your ShortCut text This way a space automatically follows the ShortCut text 4 Tap OK TIP To use a ShortCut draw the ShortCut stroke followed by the ShortCut characters When you draw the ShortCut stroke the ShortCut symbol appears at the insertion point to show that you are in ShortCut mode Editing a ShortCut After you create a ShortCut you can modify it at any time To edit a Sho...

Page 174: ...ng Preferences for Your Handheld 166 Deleting a ShortCut If you no longer need a ShortCut you can delete it from the list of ShortCuts To delete a ShortCut 1 Tap the ShortCut you want to delete 2 Tap Delete 3 Tap Yes ...

Page 175: ...roof and should not be exposed to rain or moisture Under extreme conditions water may enter the circuitry through the front panel buttons In general treat your handheld as you would a pocket calculator or other small electronic instrument Take care not to drop your handheld or subject it to any strong impact Do not carry your handheld in your back pocket if you sit on it you may damage it Protect ...

Page 176: ... In this case there is enough residual energy in the battery to store the data but not enough to turn on your handheld If your handheld does not turn on when you press the power button you should recharge the unit immediately If the battery drains and you have the unit in an uncharged state for an extended period of time you can lose all of the stored data There are no serviceable parts inside you...

Page 177: ...the front panel of the handheld 2 While holding down the power button use the tip of an unfolded paper clip or similar object without a sharp tip to gently press and release the reset button 3 Wait for the Palm Powered logo to appear then release the power button 4 When a message appears on the handheld screen warning that you are about to erase all the data stored on your handheld do one of the f...

Page 178: ...plication in the Conduit list 5 Click Change 6 Select Desktop overwrites handheld NOTE Changing the HotSync setting from the default affects only the next HotSync operation Thereafter the HotSync Actions revert to their default settings To use a new setting on an ongoing basis select the Set As Default box Thereafter whatever you selected as the default setting is used when you click the Default b...

Page 179: ...t Settings 6 Click Macintosh overwrites handheld NOTE Changing the HotSync setting from the default affects only the next HotSync operation Thereafter the HotSync Actions revert to their default settings To use a new setting on an ongoing basis click Make Default Thereafter whatever you selected as the default setting is used for HotSync operations 7 Click OK 8 Repeat steps 4 through 7 to change c...

Page 180: ...Appendix A Maintaining Your Handheld 172 ...

Page 181: ... Palm Desktop Software for the Macintosh User s Guide located in the Documentation folder in the Palm Desktop software folder The Palm Support Assistant knowledgebase accessible at www palm com under the Support section The most recent Palm m100 series handheld HelpNotes on your regional web site If you are still having problems contact Technical Support For US and International telephone numbers ...

Page 182: ...are on your computer 2 Press CTRL ALT DELETE and end all tasks except Systray and Explorer NOTE If a dialog with buttons appears instead of a list of tasks click the Task List button and then end all tasks except Systray and Explorer 3 Make sure your computer has at least 30 MB of disk space available 4 Delete all temporary files 5 Run ScanDisk on your computer 6 Reinstall Palm Desktop software I ...

Page 183: ...oft reset does not solve your problem You can restore any data previously synchronized with your computer during the next HotSync operation See Performing a hard reset in Appendix A for instructions on restoring your data I get a warning message telling me my handheld memory is full Purge records from Date Book and To Do List This deletes To Do List items and past Date Book events from the memory ...

Page 184: ...us Try changing to a different application I can t get my handheld to recognize my handwriting For your handheld to recognize handwriting input with the stylus you need to use Graffiti writing See Using Graffiti writing to enter data in Chapter 2 Make the Graffiti character strokes in the Graffiti writing area not on the display part of the screen Write Graffiti strokes for letters in the left han...

Page 185: ...os in the list screen check the Memo Preferences setting Make sure that Sort by is set to Manual If you choose to view your memos alphabetically on Palm Desktop software and then perform a HotSync operation the memos on your handheld still appear in the order defined in the Memo Preferences setting In other words the sort settings you use with Palm Desktop software are not transferred to your hand...

Page 186: ...icon in the Palm folder and enable HotSync Manager on the HotSync Controls tab If you are using the optional serial cradle cable double click the HotSync Manager icon in the Palm folder and then click the Serial Port Settings tab Make sure Local is selected and that the port selection matches the port where your cradle cable is attached I did a HotSync operation but one of my applications did not ...

Page 187: ...lm Desktop software matches the user name assigned to your handheld Make sure the date on your computer matches the date on your handheld Read the HotSync Log for the user account for which you are performing a HotSync operation On a Windows computer try each step in turn Make sure HotSync Manager is running If it is running close it and restart it Make sure you selected Local USB or Local Serial ...

Page 188: ...ete successfully Check the following on your computer Make sure your computer is turned on and that it does not shut down automatically as part of an energy saving feature Make sure the modem connected to your computer is turned on and is connected to the outgoing phone line Make sure the modem you are using with your handheld has an on off switch Your handheld cannot wake up a modem that has an a...

Page 189: ... to check the modem connection Make sure you are not running another program such as America Online fax or telephony software or AppleTalk networking that uses the serial port you selected in the Serial Port Settings tab Make sure your modem resets before you try again Turn off your modem wait a minute then turn it back on Check the following on your handheld Confirm that the telephone cable is se...

Page 190: ... When I press the HotSync button on the cradle cable nothing happens on the Palm Desktop software and my handheld times out Make a copy of your Palm folder Uninstall then reinstall Palm Desktop software Turn on your handheld and tap the Applications icon Tap the HotSync icon then tap Local When I perform a HotSync operation my information does not transfer to Palm Desktop software If you have perf...

Page 191: ...predictable results and potentially loss of your personal information Problem Solution I cannot beam data to another Palm OS handheld Confirm that your handheld and the other Palm OS handheld are between ten centimeters approximately 4 and one meter approximately 39 apart and that the path between the two handhelds is clear of obstacles Beaming distance to other Palm OS handhelds may be different ...

Page 192: ...ten Password in Security to remove the password and delete all private records 3 Perform a HotSync operation to synchronize your data and restore the private records by transferring them from your computer to your handheld I forgot the password and my handheld is locked First use the password hint to try and remember the password If this does not help or if you do not have a password hint you must...

Page 193: ...n of handheld software you are using and available memory To find version and memory information 1 Tap the Applications icon 2 Tap the Menu icon 3 Tap App and then tap Info NOTE Thousands of third party add on applications have been written for the Palm OS handhelds Unfortunately we are not able to support such a large number of third party applications If you are having a problem with a third par...

Page 194: ...Appendix B Frequently Asked Questions 186 ...

Page 195: ...nverted to a carriage return If char is a value between a and z then the character sequence is translated to a single byte value between 1 and 26 If char is any other value then the character sequence is not subject to any special processing For example the string Joe M transmits Joe followed by a carriage return Carriage return and line feed You may include carriage return and line feed commands ...

Page 196: ...haracter defines that the next character is transmitted as a literal character and is not subject to any special processing ordinarily associated with that character Examples Includes a caret as part of the string Includes a as part of the string Includes a backslash as part of the string ...

Page 197: ...ful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiv...

Page 198: ...utilate puncture or dispose of batteries in fire The batteries can burst or explode releasing hazardous chemicals Discard used batteries according to the manufacturer s instructions and in accordance with your local regulations Varning Eksplosionsfara vid felaktigt batteribyte Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren Kassera använt batteri enligt fab...

Page 199: ...Product Regulatory Information 191 Waarschuwing Bij dit produkt zijn batterijen geleverd Wanneer deze leeg zijn moet u ze niet weggooien maar inleveren als KCA Uwaga ...

Page 200: ...Product Regulatory Information 192 ...

Page 201: ...94 setting in Note Pad 113 sound 102 121 148 176 Alphabet Graffiti writing 30 onscreen keyboard 16 21 Application buttons 5 17 for cycling through views 64 65 66 reassigning 144 Applications Address Book 64 beaming 76 78 Calculator 67 categories 41 42 Clock 67 Date Book 63 font style 89 installing 44 47 Launcher 17 18 41 43 Memo Pad 66 Note Pad 66 opening 18 plug in 162 preferences for 43 removing...

Page 202: ...1 menus 121 opening 68 120 Combining categories 82 Comma delimited files importing data from 37 Command buttons 17 equivalents Graffiti writing 19 toolbar 20 Command stroke 19 78 84 Compressing Day view 102 Computer keyboard entering data with 23 Conduits for connecting to PIMs 14 for modem HotSync operations 138 for synchronizing applications 178 128 129 170 171 for synchronizing applications Mac...

Page 203: ...Date Book view 91 102 DBA Date Book archive file 37 Decimal point 147 Default categories 79 settings See Preferences Deleted data saving in archive files 70 Deleting applications 44 47 Desktop software 48 Graffiti characters 29 passwords 50 records 70 service templates 162 text 69 See also Purging records Desktop software 12 13 for entering data 23 linking to external files 139 removing 48 saving ...

Page 204: ... 22 how to write characters 28 menu commands 19 moving the cursor 34 numbers 31 online Help 70 144 problems using 176 punctuation marks 32 ShortCuts for entering data 34 164 166 symbols 33 tips 29 writing 27 35 writing area 5 28 H Hard reset 169 175 Hardware add ons 7 55 Help Graffiti 70 online tips 20 Hiding records 86 HotSync buttons preferences 145 conduits for synchronizing applications 128 12...

Page 205: ...scripts 159 162 187 Looking up Address Book data to add to other records 83 84 scrolling in Address list 82 Lost handheld contact for 104 records 177 Lotus Organizer importing data from 37 M Mac computer 159 user profiles for 140 Maintenance information 167 Masking records 86 Memo Pad adding Address Book data to records 84 archive files mpa 37 categorizing records 78 conduit for synchronizing 128 ...

Page 206: ...n keyboard 21 35 70 pen stroke to open 145 Opening Address Book 65 applications 17 18 Calculator 67 Clock 68 120 Date Book 64 Memo Pad 67 Note Pad 66 To Do List 65 Organizer Lotus PIM 37 Outlook connecting to 14 178 Overlapping events 99 Owner preferences 164 P Palm Desktop software See Desktop soft ware Passwords 49 54 changing 50 creating 49 deleting 50 for network 152 forgotten 54 184 Pasting n...

Page 207: ...ad 115 notes for 88 number of 185 private 86 88 purging 71 sorting 84 86 To Do List 107 unmasking individual 87 Reminder lists 89 Removing applications 47 Desktop software 48 Renaming categories 81 Repeating events deleting from Date Book 71 scheduling 95 Rescheduling events 94 Resetting handheld hard reset 169 175 location of reset button 7 168 soft reset 168 Restoring data from a Mac computer 17...

Page 208: ...lecting all 70 Thousands separator 147 Time alarm setting 94 format 147 setting current 25 setting event 90 start and end for Date Book Day view 102 Tips online 20 To Do List adding Address Book data to records 84 archive files tda 37 categorizing records 78 110 checking off items 108 completed items 110 completion date 110 conduit for synchronizing 128 creating records 68 107 deleting records 70 ...

Page 209: ...ndex 201 for ISP 152 identifying handheld 164 User profiles 139 HotSync operation with 141 142 V VCal 37 VCard 37 W Web sites 14 Week Date Book view 98 99 147 177 Writing area 5 Writing See Entering data ...

Page 210: ...Index 202 ...

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