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Paper Jam Removal 

Paper Jam Removal 

 

1. 

Paper jam in the folding unit. 

: Open the security cover and pull and slide out the folding unit. 

Remove  any jammed paper. If there is a frequent paper jam within this unit, check the fold setting 

again.  (pic.1) 

2. 

Paper jam in the interface 

: Please open the top door to clear any paper jams in the interface 

unit.  

   (pic.2) 
3

. Paper jam in the sealing rollers 

: Open the body cover and use the jam tools to remove the 

jam.(pic.3) 

4. 

Others

 : separate the printer from the machine and open the cover( pic. 4) and remove the jam. 

Problem Handling 

- 28 - 

Pic.1 

Pic. 2 

Pic.3 

Pic.4 

Summary of Contents for IM-9500 Print "n" Mail

Page 1: ...essure sealer User Manual This manual provides detailed information on how to operate and maintain your IM 9500 Print n Mail Please read this manual before operating the machine in order to prevent any damage caused by improper handling ...

Page 2: ... Print n Mail product This manual is prepared to provide you with guidelines on how to properly operate and maintain the IM 9500 Copyright Any of the contents should not be copied re printed or translated by other languages without Paitec USA approval ...

Page 3: ...1 Installation 1 Accessories 2 IM 9500 Installation Process 3 Printer Installation 4 Ready for Operation 2 Operation 3 Problem Handling 4 Engineering Mode 5 Cleaning the contamination 6 Software Installation and Upgrade ...

Page 4: ...Z C V Double Double Detect By pass tray and sensor Stacker Auto slide conveyor 600 sheets Printer Compatibility HP LJ4515 laser printer series duplex available Duty cycle 200 000 sheets per month without printer Height Adjustable 0 80mm Based on 90gsm paper weight IM 9500 Spec HP Laserjet 4010 4015 4110 4515 4515x 4550 Height adjustable table can be also compatibility with other printers Recommend...

Page 5: ...sories IM 9500 Body IM 9500 Interface Auto Slide Conveyor OP REMOTE Security cover Printer mounting base plate BOX OPEN Screws Interface Feeding Guide Communication cable Power cable User Manual Installation ...

Page 6: ...allation for printer base plate and load the printer Unscrew the IM 9500 body from the packing pallet and screw the printer base plate to connect the printer Load the printer onto the printer base plate and adjust the height using the 2 height adjustment bolts Please note you will require an adjustable spanner for this task Unscrew the IM 9500 Body that is assembled on the packing pallet ...

Page 7: ...ration 2 Folding list and setting 3 Standard Operation 4 Demonstration 5 Other operation 3 Problem Handling Printer Error Double Detect Paper Jam Removal Jam removal Sealing rollers 4 Engineering Mode 5 Cleaning the contamination 6 Software Installation and Upgrade ...

Page 8: ...he main body Back Screw the interface Front OP panel Interface Assemble the interface to IM 9500 The interface will slide right to left to engage properly Connect the OP panel cable to IM 9500 as shown Picture shows the complete installation of the op panel and interface ...

Page 9: ...upper cover with 2 screws supplied Screw the interface and security upper cover with the 2 screws supplied Screw the lower security cover onto the interface with screws supplied Place the conveyor on to IM 9500 Fix the conveyor as shown with M4 screws supplied Install the conveyor guide roller ...

Page 10: ...eed con Fig 3 Place wheels onto mounting bracket By sliding the wheels in and out you can adjust to suit your fold type Examples for setting the wheels to correct position A4 Z Fold wheels should be set at the shortest position Slide the wheels in A4 Z Fold wheels should be set to their longest position Slide the wheels out Conveyor speed pot Rotate this to speed up or slow down the conveyor to su...

Page 11: ...rmware Kit USB Interface Guide Unit HP Printer Remove this cover from the printer to access the communication part of printer Remove the front communication cover as shown Unscrew the two points as shown and remove the communication housing bay Installation ...

Page 12: ...ht screws Insert the cooling fan cable from the interface guide as shown Install the interface guide unit onto the printer as shown using the screw sent with the guide Printer Installation Installing the Firmware USB HP Printer set up interface Guide Installation ...

Page 13: ... the firmware USB Reassemble the control board Cable route for Fan Harness Replace the 2 M3 Screws as shown in picture Remove the 2 x M3 Screws and take the metal plate off Install the D Sub Ass y as shown HP Printer set up installation ...

Page 14: ...e Firmware USB Connect the Fan Harness Fan cover Harness connectors Re install HP Inner Cover HP Printer set up Replace 2 x M3 Screws Connect the Firmware USB tool into the Hub Please take care on this part of the installation installation ...

Page 15: ...y no more than 25cm See fig 1 If required use a spirit level to make sure the surface the machines are located on is level Once you have achieved this power up the machine and Press the Reset Button on the OP panel This will indicate that the interface guide is located correctly see fig 2 Also Connect the power for Printer and auto slide conveyor Fig 1 fig 2 installation ...

Page 16: ...ation 2 Folding list and setting 3 Standard Operation 4 Demonstration 5 Other operation 3 Problem Handling Printer Error Double Detect Paper Jam Removal Jam removal Sealing rollers 4 Engineering Mode 5 Cleaning the contamination 6 Software Installation and Upgrade ...

Page 17: ... 17 Checklist before Operation Cables Operation IM9500 Printer communication cable Check On OFF power IM9500 Auto slide conveyor Printer Power on ...

Page 18: ... is for the first fold setting Blue slider is for the second fold setting Ex 1 Z fold with A4 Red arrow 198 First fold 198mm blue arrow 99 Second fold 99mm Ex 2 C fold with Letter Red arrow 92 First fold 92mm blue arrow 94 Second fold 94mm Ex 3 V fold A4 Red arrow 148 First fold 148mm blue arrow 0 Fully down No Second fold Note Please note that although we suggest that you follow the fold setting ...

Page 19: ...ront of your drum is your first fold position marker There are basic instructions on the drum to help you Remember unlock the first fold locking lever Green plastic ball on shaft first before moving the blue slider First Fold slider Fold Position locking lever Fold Drum locking lever release this to access the second fold plate ...

Page 20: ...ed inside the drum Unlock the fold drum release lever this has a black plastic ball on the shaft the drum will drop forward Now you can see the second fold plate and settings You must undo the 2 thumb screws to move the slider to the required setting Thumb Screws ...

Page 21: ...hown 3 Check to make sure the IM9500 and printer interface are aligned see fig 2 Caution Both IM9500 Laser Printer need to be an a level surface to function properly 4 Adjust the folding drum to your paper See P20 5 Press the Print function button on your desktop to run a test print 6 Check to see if the pressure sealing forms are folded and sealed correctly Operation fig 1 fig 2 fig 3 Operation ...

Page 22: ...on the menu and press the start for operation you can see IM9500 on the printer menu 4 Check if the pressure seal forms are well sealed or not Feeding Mode Allows you to fold and seal documents that have already been printed fig 2 loading the paper fig 1 Ready Menu IMF9500 Copies Copies Q ty Start Feeding fig 3 Printer Menu Operation ...

Page 23: ...Allows you to print your documents only without folding and sealing 1 Press Set Button 2 times Mode Working Printer Prompted 2 Presss Button Mode Working Divert Prompted 3 Press Set Button once warning sound Mode Working Divert Prompted 4 Press Mode Button 2 times This is the save option Mode Divert Ready 10 0 fig 1 Menu fig 2 security cover open Operation ...

Page 24: ...NDEX 1 Installation 2 Operation 3 Paper Jam Removal Printer Error Double Detect Paper Jam Removal Jam removal Sealing rollers 4 Engineering Mode 5 Cleaning the contamination 6 Software Installation and Upgrade ...

Page 25: ...00 printer communication cable is connected well 4 Check for paper jams inside the laser printer and IM9500 interface unit Caution Both IM9500 Laser Printer need to be an a level surface to function properly Folding is not accurate 1 Check the folding lever locations are set to your stationery See P20 2 Check to see if the paper is loaded correctly security panel as your leading edge Problem Handl...

Page 26: ...pass tray 2 If you are experiencing double feeding please make sure you fan the paper properly before loading the printer tray Caution Please confirm the OP panel menu is displaying Divert mode Mode Divert Readey 10 0 OP mode Fan the pressure seal forms to separate and to eliminate any static that may have been caused by either storage or by the laser printer This can also be achieved using a pape...

Page 27: ...old setting are correct 3 The security panel is your leading edge Audible Warning Sound 1 Please check IM9500 and interface gap 2 Press Reset Button 3 If the machine is still emitting a warning sound please check for the any other paper jams in interface folding area and sealing roller area Make sure you open the back door and check this area Problem Handling ...

Page 28: ...ithin this unit check the fold setting again pic 1 2 Paper jam in the interface Please open the top door to clear any paper jams in the interface unit pic 2 3 Paper jam in the sealing rollers Open the body cover and use the jam tools to remove the jam pic 3 4 Others separate the printer from the machine and open the cover pic 4 and remove the jam Problem Handling 28 Pic 1 Pic 2 Pic 3 Pic 4 ...

Page 29: ...inter on the left and right side and pulling towards you 1 Open the Black rear door 2 Remove any forms that are jammed within the paper path 3 Close the rear door and slide the printer back into place 4 Check to make sure the system in aligned before commencing operations 5 Press the reset button on the console Slide the printer away from the MF9500 Open the Rear Door Clear away any jammed forms S...

Page 30: ...Remove the left side cover from the machine by pushing up and pulling it away As shown in Fig 1 4 Attach the wrench Supplied to the sealing roller shaft as shown in fig 2 5 Rotate this anti clockwise to release the paper jam Open the rear door and remove the jammed form 6 Replace the side cover and turn the power back on Fig 1 Fig 2 Jan removal tool Supplied rotate anti clockwise Lift cover up and...

Page 31: ...ation 2 Operation 3 Problem Handling Printer Error Double Detect Paper Jam Removal Jam removal Sealing rollers 4 Engineering Mode 5 Cleaning the contamination from the sealing fold rollers 6 Software Installation and Upgrade ...

Page 32: ... 32 Engineering Mode Engineering Mode ...

Page 33: ...ation 2 Operation 3 Problem Handling Printer Error Double Detect Paper Jam Removal Jam removal Sealing rollers 4 Engineering Mode 5 Cleaning the contamination from the sealing fold rollers 7 Software Installation and Upgrade ...

Page 34: ...ing rollers may ruin the stationery create noise and cause frequent paper jam in the sealing rollers 4 Do not use any sharp edged tools to remove the contamination from the sealing rollers this will damage them and invalidate your warranty 1st set of sealing rollers 2nd set of sealing rollers May require engineers assistance Remove the rear plate 1 Release the screws and Open the cover 2 Remove th...

Page 35: ...ou will see the folding roller when you release the bottom lever of the folding unit 2 Please clean the surface of the folding unit 3 Only use either alcohol or water when cleaning the surface of the folding roller Thinners or any other types of solutions may damage the surface of the roller ...

Page 36: ...ation 2 Operation 3 Problem Handling Printer Error Double Detect Paper Jam Removal Jam removal Sealing rollers 4 Engineering Mode 5 Cleaning the contamination from the sealing fold rollers 6 Software Installation and Upgrade ...

Page 37: ...the start button in the windows and click the run in the start menu 2 Type cmd 3 Type FTP IP address of your printer is linked 4 You can see the little progress Press Enter twice please 5 Type Bin when ftp is shown Please run the installation by assignment the destination of the installation file If you assign wrong destination you will do all process from first step again Ex The destination of in...

Page 38: ... 38 Upgrade the HP4515 Firmware Software Installation 1 Connect the printer by network 2 Press Enter Key ...

Page 39: ... 39 Upgrade the HP4515 Firmware Software Installation 3 Press Enter Key 4 Type bin and enter ...

Page 40: ... 40 Upgrade the HP4515 Firmware Software Installation 5 Run the installation file ...

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