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Paper Jam Removal
Top Unit (Printer Set Error code)
1. Check the gap between IM9500 & Printer guide is set correctly
2. After adjusting the gap, please press “Reset” button on the control panel
3. Check IM9500 & printer communication cable is connected well.
4. Check for paper jams inside the laser printer and IM9500 interface unit
Caution : Both IM9500 & Laser Printer need to be an a level surface to function properly
Folding is not accurate.
1. Check the folding lever locations are set to your stationery. (See P20)
2. Check to see if the paper is loaded correctly (security panel as your leading edge)
Problem Handling