Product No. 043-1026-2
18
Troubleshooting
Check possible troubleshooting concerns below and potential
solutions. If the microwave oven still does not work properly,
contact customer service.
Issue
Microwave Oven
will not start
Arcing or Sparking
Unevenly Cooked Foods
Overcooked Foods
Undercooked Foods
Improper Defrosting
Possible Cause
a. Electrical cord for oven is
not plugged in.
b. Door is open.
c. Wrong operation is set.
a. Materials to be avoided in
Microwave Oven were used.
b. The oven is operated when empty.
c. Spilled food remains in the cavity.
a. Materials to be avoided in
microwave oven were used.
b. Food is not defrosted completely.
c. Cooking time or power level is
not suitable.
d. Food is not turned or stirred.
a. Cooking time or power level is
not suitable.
a. Materials to be avoided in
microwave oven were used.
b. Food is not defrosted completely.
c. Oven ventilation ports are
restricted.
d. Cooking time or power is not
suitable.
a. Materials to be avoided in
microwave oven were used.
b. Cooking time or power level is
not suitable.
c. Food is not turned or stirred.
Possible Remedy
a. Plug into the outlet.
b. Close the door.
c. Check instructions.
a. Use the microwave-safe
cookware only.
b. Do not operate oven when empty.
c. Clean cavity with wet towel.
a. Use microwave-safe cookware only.
b. Completely defrost food.
c. Adjust cooking time or power level.
d. Turn or stir food.
a. Adjust cooking time or power level.
a. Use microwave-safe cookware only.
b. Completely defrost food.
c. Check to see that oven ventilation
ports are not restricted.
d. Adjust cooking time or power level.
a. Use microwave-safe cookware only.
b. Adjust cooking time or power level.
c. Turn or stir food.
TR1664059_A.indd 18
7/19/19 7:57 AM
