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Support: +61 8 9479 1444 www.pacvac.com
Troubleshooting
PROBLEM:
CAUSE:
SOLUTION:
Vacuum cleaner not working
Power cord not firmly plugged
into power point.
Plug power cord into power point
firmly.
Vacuum cleaner not turned on. Press on/off button.
Circuit breaker or RCD has
tripped.
Check the machine is in good working
order. If OK, reset circuit breaker or
RCD. If circuit breaker or RCD trips
again contact your nearest Authorised
Pacvac Service Centre.
Vacuum cleaner has no/poor
suction
Dust bag full.
Remove, empty and clean dust bag.
Dust bag not installed
correctly.
Remove and empty dust bag making
sure the rubber seal is fitted correctly.
Hose not installed correctly.
Reconnect hose and ensure correctly
sealed.
Blockages.
Remove hose, wand and floor tools;
remove any blockages.
Filters blocked.
Clean filters.
Filter not installed correctly.
Refit filter making sure the rubber edging
is correctly fitted around the canister.
Latches do not clamp properly. Vacuum head is not placed
properly on tank.
Reposition vacuum head on tank and
clamp down.
Latches have been
damaged and deformed.
Lightly warm latches with a heat gun.
Latches will then return to their original
shape. Wait until latches have cooled down
before resuming use.
Caution: Always unplug the vacuum cleaner before attempting to solve a problem or when servicing.
Service Requirements
Our products are designed and built to be functional and durable. For information on use and maintenance
please read the Product & Training Manual thoroughly.
Should you require servicing
contact your nearest authorised Pacvac Service Centre.
www.pacvac.com
+61 8 9479 1444
