Troubleshooting
Device not powering On
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Press and hold button for 2 seconds
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If device does not turn on, connect the device to the provided charger
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Connect the charger to a powered wall outlet
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If no LED indication occurs, try removing and reconnecting the USB C cable
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Triple tap button to attempt to enter cleaning/test mode
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If LED remains off, but measurement probe moves, the LED may be broken
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If LED indication still does not turn on and the device will not enter cleaning/test mode,
the device may be defective
Charging
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If LED indication does not turn on after plugging in a USB C cable, ensure that the
included 7.5W charger is being used
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Connect the charger to a powered wall outlet
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If no LED indication occurs, try removing and reconnecting the USB C cable
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Triple tap button to attempt to enter cleaning/test mode
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If LED indication still does not turn on, the device may be defective
Cleaning/Test Mode
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Wake the device up by pressing the button until the LED lights up
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No bluetooth connection is required
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Triple tap the button
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Expected behavior
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The measurement probe will stick out
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Changing the position of the moving ring will result in the measurement probe
moving as well
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The LED will cycle through red, green, and blue, as a result of the moving ring
position
Bluetooth Pairing
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Use the app to connect your phone to the device via Bluetooth
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To use the scanner while it is charging, tap the button to start Bluetooth so it can connect
to the Pact app
Impact Biosystems, Inc.
5 Colebrook St. Boston, MA 02127
14
