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13 

 

 

 

- The compressor is spoilt 

-  Contact  the   service   team  to 

replace a new  compressor 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The  internal 

compartment is not 

cold enough 

-  The  fixed  temperature  is  not 

low enough 

-  

Readjust 

the 

storage 

temperature 

-  The   ambient  temperature  is 

very high (more than 27

o

C) 

- Shift the wine cellar to a cooler 

place 

-  The  wine  cellar  is  exposed  to 

sunlight or other heating source 

-   Shift   the   wine   cellar   away 

from  sunlight  and  other  heating 

source 

- The  door(s) open too often 

-  Do  not  open  the  door(s)  often 

and  make  sure  the  door(s)  is 

closed firmly all the times 

- The  door seal is damaged 

-  Contact  the   service   team  to 

replace a new  door seal 

-  The  wine  cellar  does  not  has 

enough   clearance   at   both   left 

and right and back sides 

-   Minimum   of   5cm   clearances 

are   needed   on   both   left   and 

right and  back  sides of  the wine 

cellar.  Some  model  may  need 

greater clearance. 

- The  wine cellar was  fitted with 

too  many    warm  bottles  at  the 

same time 

-  Remove  the  warm  bottles  and 

wait  till   the   compartment   is 

cold  again  and  place  in  the 

bottles separately 

-  The   wine  cellar  was  turn  on 

right  after  it  was  moving 

(applicable  to  compressor  unit 

only) 

-  Make  sure  the  wine  cellar  has 

rested  and   remained   unmoved 

for  at least  8  hours  then  only  it 

can be turn on 

-   The   coolant   is   leaking   out 

(compressor unit only) 

-  Contact  the  service  team  to 

repair  the  leaking  compressor 

and refill it 

- The  filter(s)  at  the back  of  the 

wine  cellar  are  clogged  up   by 

dust and  dirt 

-  Clean  and  dry  the  filter  and 

place it back accordingly 

 

 

 

 

 

 

 

The illumination is 

not working 

- There is no power supply 

-  Make  sure  the  wine  cellar  is 

connected  to  the  power  supply 

firmly 

- The light button is jammed 

-   Try  to   pull  the   button   and 

press  again.  If  it  fails  again, 

contact  the    service    team  to 

repair it 

- The circuit board is spoilt 

-  Contact  the   service   team  to 

repair the circuit board 

- The light bulb is spoilt 

-  Replace  it  with a  new  bulb  or 

contact  the  service  team  to 

replace  it if the  bulb  is  hard  to 

find outside 

 

 

 

The  wine cellar is 

making noise 

-  The  compressor is operating  to 

cool 

down 

the 

internal 

compartment. 

-  It is  absolutely  normal  and  it 

will  return  silent  after  cooling 

down  the internal compartment 

- The wine cellar is not level 

-   Adjust   the  feet  of   the  wine 

cellar to make  it level 

-   The   fan   is  not  working  -  Remove  the  dirt and  object on 

Summary of Contents for raphael PTW10

Page 1: ...ellar Please read the instruction carefully PTW10 Raphael Freestanding 12 Bottles Thermoelectric Winecellar REMINDER This unit is best suited to 25 be used in an environment to temperature of 25 27 27 environment Please refer to the instruction manual ...

Page 2: ...r product s care and operation Your complete satisfaction is our ultimate goal If you have any questions or comments about this product please contact the dealer from whom you purchased it or contact our Consumer Support Centre at 603 7805 7725 We appreciate your choice of our product and hope that you will again select our products for your other major appliance needs For more information about t...

Page 3: ... appliance pg7 f Appliance maintenance pg7 g Other safety notes pg7 Specification pg8 Appliance overview pg9 Installation notes pg9 a Electrical requirements pg10 b Installation steps pg10 Maintenance and cleaning pg11 a Cleaning the appliance pg11 b Cleaning the filter pg11 c Replace new bulb pg12 Troubleshooting pg12 Protect the environment pg13 ...

Page 4: ...and machine damage Consult a qualified electrician or the authorised dealers if there is any doubt 2 All electrical wiring must be properly installed insulated and grounded 3 Before installation or service the installer has to disconnect the power supply to the work area by removing the fuse or turn off the power main Ensure that the power will not return to the appliance during maintenance or rep...

Page 5: ...does not exceed 27 degree Celsius 11 Do not store other alcoholic based items such as medical spray perfume air fragrance and etc 12 Do not place this wine cooler at the walking corridor closed room garage and other closed spaces 13 Do not cover this wine cooler with cloth paper and etc as this wine cooler needs to be well ventilated to remove its heat 14 Check all joints of this appliance to ensu...

Page 6: ...do not put in too many bottles of wine into it at the same time especially when the wines were just removed from the car or package as the heat from the bottles may affect the wine cooler s compartment s coldness Try to put them in separately at different times 10 Ensure the filters are well installed during operation so the dust and dirt will not get into the appliance excessively which will affe...

Page 7: ... cooler as well 5 For wine cooler technical service and maintenance please call Pacifica Technical Department and make an appointment as it is much safer for the professional to do it 6 Please keep this appliance away from cockroaches or any vermin infestation area and make sure the appliance s surrounding is always clean and dry as to avoid damages by vermin The guarantee does not cover damages c...

Page 8: ...uding children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instructions concerning use of the appliance by a person responsible for their safety 8 This wine cooler is intended for indoor use with not more than 27 degree Celcius ambient temperature Installing it in an area with higher room temperature may lead t...

Page 9: ...g this wine cellar make sure you did the followings 1 Remove the exterior and interior packing 2 Check to make sure the following parts are included o 4 Sliding shelves o 1Instruction manual 3 Before connecting the appliance to the power source let it stand upright for at least 2 hours This will reduce the possibility of a malfunction in the cooling system after the fluctuating transportation and ...

Page 10: ... You can turn the interior light on or off by pressing the Light button Electricalrequirements 1 The electrical work should be carried out by a suitably qualified and authorised professional in strict accordance with the current local and national safety regulations 2 Make sure the appliance is not connected to the power supply while during the installation 3 Do not connect the appliance to the ex...

Page 11: ...er with warm water to clean it 3 For aluminium surface user may use mild detergent to clean it Please avoid the cleaning solution penetrate into the control panel Do not leave the cleaner on the appliance too long as this may damage to the surface Use soft towel to wipe off the cleaning solution gently rub off any stubborn spots Use clean and dry soft towel to dry the appliance 4 Do not allow stai...

Page 12: ...However the filters could still be used as the structure is not damage Caution A saturated and unclean filter could result in fire hazard Replacenewbulb 1 This wine cooler model PTW10 is using the LED bulbs for illumination 2 Do not starts replace the bulb unless the appliance is disconnected from the power supply Make sure the power is turned off and the plug is withdrawn out from it completely 6...

Page 13: ...r was turn on right after it was moving applicable to compressor unit only Make sure the wine cellar has rested and remained unmoved for at least 8 hours then only it can be turn on The coolant is leaking out compressor unit only Contact the service team to repair the leaking compressor and refill it The filter s at the back of the wine cellar are clogged up by dust and dirt Clean and dry the filt...

Page 14: ...eplace a new display screen In the event that the user cannot correct any of the stated or not stated technical problems please do not hesitate to contact the Pacifica Service Department for further services or consultations Pacifica Appliances Malaysia Tel 603 780 577 25 Email info pacifica my Please reveal the product model serial number and the warranty details of your appliance while you are t...

Page 15: ...Menara Lien Hoe HQ Lot 18 2 18th Floor Menara Lien Hoe 8 Persiaran Tropicana 47410 Petaling Jaya Selangor ...

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