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ALT5.ASCINSB 150714-24
©PACIFIC ENERGY FIREPLACE
PRODUCTS LTD.
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Troubleshooting
Problem Cause
Cure
Excessive Creosote
1) Wood is too wet
- Use dry wood
Buildup
2) Turning down air control
- Do not turn down until:
too soon
a) there is a good bed of coals
b) the wood is charred
3) Draft too low
- Improper chimney height and/or diameter
- Chimney plugged or restricted, check fl ue
- Provide outside air for combustion
Glass is Dirty
1) See 1, 2, and 3 above
2) Door Gasket leakage
- Replace gasket
- Check latch
Low Heat Output
1) Wood is wet
- Use dry wood
2) Fire too small
- Build a larger fi re
3) Area too large
4) Poor insulation or open concrete
Won't Burn Overnight
1) Air control set too high
- Set control lower
2) Not enough wood
- Unsplit wood is preferred for overnight burns
3) Possible air leak
- Door gasket needs changing
Stove Won't Burn
1) Combustion air supply
- Check outside air supply for obstructions
is blocked
(see Combustion Air section)
2) Draft too low
- Chimney plugged or restricted
Inspect and clean
- Chimney oversized or otherwise unsuitable
Consult
Dealer
