Check
Suggested solution
Further checks, if there is still a problem
Is the picture low quality,
or “fuzzy”, when you
are expecting to see an
HDTV-quality picture?
NO
D
YES
R
Some programmes may include “copy
protection” which means, if your set-top is
connected to your HDTV via the component
video jacks, the picture is downgraded to
standard TV quality. To prevent this from
happening, use an HDMI (high definition
multimedia interface) connection instead.
Can you see only regular
(analog) channels but not
any digital channels?
YES
R
The bypass feature may be turned on. Check
in the Setup menu whether RF Bypass is On
or Off. If bypass is on, use the menu, or press
the
BYPASS
button on your set-top’s front
panel, to turn the feature OFF.
SOLVING PROBLEMS (cont.)
