If the installed system does not seem to be working properly, first make sure that all the cables are securely connected, then carry out the
following checks, in the order shown
Check
Suggested solution
Further checks, if there is still a problem
Is anything lighted on
your set-top’s front
panel?
YES
D
NO
R
Power may not be reaching your set-top.
Make sure that the power cord is properly
plugged in. If there is a switch by the wall AC
power outlet, switch it to ON.
Check that the wall AC power outlet is working (for
example by plugging in a lamp).
Does your remote
control operate your
set-top?
YES
D
Please see the next page
NO
R
Your set-top may not be turned on.
Check if the light next to the
power
button
on the front panel is green. If it is red, press
the power button on the front panel to turn
on your set-top.
Check that nothing is blocking the path from your remote
control to the front panel.
Check that your remote control is currently set to
operate your set-top (consult the instructions supplied
with your remote control).
If your remote control will still not operate your set-top,
replace the batteries in your remote control.
If there is still a problem, try to operate your set-top
by using its front-panel buttons. If this works, then your
remote control may be faulty.
SOLVING PROBLEMS
