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Copyright 2015 OWC Digital. All Rights Reserved. Other World Computing’s 

Limited Warranty is not transferable and subject to limitations.

®

OWCMANHELIOS2

R4 04/08/15 DM

Changes:

The material in this document is for information purposes only and subject to change without notice. While reasonable 
efforts have been made in the preparation of this document to assure its accuracy, Other World Computing and its officers 
and employees assume no liability resulting from errors or omissions in this document, or from the use of the information 
contained herein. Other World Computing reserves the right to make changes or revisions in the product design or the 
product manual without reservation and without obligation to notify any person of such revisions and changes.

FCC Statement:

Warning! Modifications not authorized by the manufacturer may void the user’s authority to operate this device.

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equip-
ment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy 
and, if not installed and used in accordance with the instruction manual, may cause harmful interference with radio com-
munications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user 
will be required to correct the interference at his own expense.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential 
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in ac-
cordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee 
that interference will not occur in a particular installation. If this equipment does cause harmful interference with radio or 
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct 
the interference by one or more of the following measures:

•  Reorient or relocate the receiving antenna.
•  Increase the separation between the equipment and receiver.
•  Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

Health And Safety Precautions:

• Use proper anti-static precautions while performing the installation of your hard drives into this drive enclosure. 

Failure to do so can cause damage to your drive mechanisms and/or the hard drive enclosure.

•  Read this user guide carefully and follow the correct procedures when setting up the device.
•  Do not attempt to disassemble or modify the device. To avoid any risk of electrical shock, fire, short-circuiting or danger-

ous emissions, never insert any metallic object into the device. If it appears to be malfunctioning, contact Other World 
Computing technical support.

•  Never expose your device to rain, or use it near water or in damp or wet conditions. Never place objects containing liquids 

on the drive, as they may spill into its openings. Doing so increases the risk of electrical shock, short-circuiting, fire or 
personal injury.

General Use Precautions:

•  To avoid damage, do not expose the device to temperatures outside the range of 5° C to 40° C (41° F to 104° F).
•  Always unplug the device from the electrical outlet if there is a risk of lightning or if it will be unused for an extended 

period of time. Otherwise, there is an increased risk of electrical shock, short-circuiting or fire.

•  Do not use the device near other electrical appliances such as televisions, radios or speakers. Doing so may cause interfer-

ence which will adversely affect the operation of the other products.

•  Do not place the device near sources of magnetic interference, such as computer displays, televisions or speakers. Mag-

netic interference can affect the operation and stability of hard drives.

•  Do not place heavy objects on top of the device.
•  Protect your device from excessive exposure to dust during use or storage. Dust can build up inside the device, increasing 

the risk of damage or malfunction.

•  Do not block any ventilation openings on the device. These help to keep the device cool during operation. Blocking the 

ventilation openings may cause damage to the device and cause an increased risk of short-circuiting or fire.

•  For up-to-date product and warranty information, please visit the product webpage.

Copyrights and Trademarks:

© 2015 OWC Digital. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or trans-
mitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written 
consent of OWC Digital. Mercury Helios, Other World Computing, and OWC are trademarks of New Concepts Development 
Corporation, registered in the U.S. Patent and Trademark Office and in Canada. The OWC logo and OWC Digital are trade-
marks of New Concepts Development Corporation. Apple, FireWire, Mac, and OS X are trademarks of Apple Inc., registered 
in the U.S. and other countries. Thunderbolt and Thunderbolt 2 are trademarks of Intel Corporation in the U.S. and/or other 
countries. Windows is a registered trademark of Microsoft Corporation in the U.S. and other countries. Other marks may be 
the trademark or registered trademark property of their owners.

Summary of Contents for Mercury Helios 2

Page 1: ...OWC Digital Mercury Helios 2 ASSEMBLY MANUAL USER GUIDE...

Page 2: ...Apple Mac Requirements 1 1 2 PC Requirements 1 1 3 Supported PCIe Cards 1 2 PACKAGE CONTENTS 1 3 ABOUT THIS MANUAL 1 4 FRONT VIEW 1 5 REAR VIEW 1 6 SPECIFICATIONS DEVICE SETUP 3 2 1 ASSEMBLY 2 2 CONN...

Page 3: ...ges and descriptions may vary slightly between this manual and the unit shipped Functions and features may change depending on the firmware version Please visit the product webpage for the most recent...

Page 4: ...ain up to six total Thunderbolt devices 3 DC power input Connect the included 12V DC power supply here 1 6 SPECIFICATIONS Interface Ports Two Thunderbolt 2 20Gb s ports Expansion Slots Two PCIe 2 0 on...

Page 5: ...commend proper grounding by using a grounding strap Make sure to work in a clean and static free area and avoid wearing clothing that retains static charges 2 1 ASSEMBLY 1 Remove the OWC Digital Mercu...

Page 6: ...to begin sliding out of the outer enclosure as shown below When the inner chassis has moved far enough pull on the front of the inner chassis to remove it fully from the outer enclosure 4 Turn the inn...

Page 7: ...and step 5 to remove the remaining PCIe slot covers as necessary 7 Install the PCIe card as shown below Line up the connectors on the PCIe card with the PCIe slot and make sure that the edge of the me...

Page 8: ...t twist or rock the card If the card does not seat fully do not force it in Remove the card check to make sure there is no damage to the card or the slot then try again 9 Use the screw that you remove...

Page 9: ...to the outer enclosure as shown below Assembly is now complete Proceed to Section 2 2 for information on connecting the Helios 2 to a computer and to other Thunderbolt devices 2 2 CONNECTION 1 Connec...

Page 10: ...e computer is off or in a sleep or hibernation mode the Helios 2 will turn off Thunderbolt chains can contain up to six total Thunderbolt devices Make sure that all installed PCIe cards are Thunderbol...

Page 11: ...he PCIe card If you do see the PCIe card in System Information check the Tunnel Compatible section If it says No the PCIe card is not currently using a Thunderbolt compatible driver Check with the PCI...

Page 12: ...enclosure Failure to do so can cause damage to your drive mechanisms and or the hard drive enclosure Read this user guide carefully and follow the correct procedures when setting up the device Do not...

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