Overland Storage SnapSAN VSS User Manual Download Page 6 | Manualshive

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10400401-001 08/2012

©2012 Overland Storage, Inc.

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Contents

Chapter 1 - Overview

Overview ............................................................................................................................................................... 1-1

Backup ............................................................................................................................................................. 1-1
Providers ........................................................................................................................................................... 1-2
Software Required .......................................................................................................................................... 1-2
Volume Types .................................................................................................................................................. 1-2
Requestors ....................................................................................................................................................... 1-2
Writers ............................................................................................................................................................... 1-2

Chapter 2 - VSS Provider Installation

Operating Environment ................................................................................................................................. 2-1
VSS Provider Installation and Operation Procedures ................................................................................. 2-2

Chapter 3 - System Configuration

Hardware Configuration ...................................................................................................................................... 3-1
Software Configuration ....................................................................................................................................... 3-2

Hardware Required ........................................................................................................................................ 3-2
Servers/Software ............................................................................................................................................. 3-2

Snapshot or Data Replication ............................................................................................................................. 3-3

Snapshot Installation ....................................................................................................................................... 3-3
Data Replication Installation ......................................................................................................................... 3-3
Volume Types .................................................................................................................................................. 3-3
Initial Setup of Volumes .................................................................................................................................. 3-4
Backup Server Connected to Data Replication Volume (RV) .................................................................. 3-5
Backup and Restore Procedures .................................................................................................................. 3-5

Chapter 4 - Error Management

Actions When Error Occurs .................................................................................................................................. 4-1

When Backup has Errors ................................................................................................................................. 4-1
When VSS must be Restarted ........................................................................................................................ 4-1
When Returning Volume to Initial State ....................................................................................................... 4-1
Backup Server Connected to Snapshot LV ................................................................................................. 4-1
Backup Server Connected to Data Replication RV ................................................................................... 4-2
Collecting Information of Unclear Failure .................................................................................................... 4-3

Chapter 5 - Troubleshooting

About Snapshot or Data Replication ........................................................................................................... 5-1
Event Log Warning Message ......................................................................................................................... 5-1
Event Log Error Message ................................................................................................................................ 5-2

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Summary of Contents for SnapSAN VSS

Page 1: ...Overland Storage SnapSAN VSS User Guide August 2012 10400401 001...

Page 2: ...tware Any resemblance to actual companies or individuals whether past or present is coincidental PROPRIETARY NOTICE All information contained in or disclosed by this document is considered proprietary...

Page 3: ...of backup and recovery using Microsoft Windows Server 2003 or Microsoft Windows Server 2008 and the VSS Provider snapshot function or data replication function This manual explains functions implement...

Page 4: ...its function CAUTION A Caution contains information that the user needs to know to avoid damaging or permanently deleting data or causing physical damage to the hardware or system WARNING A Warning co...

Page 5: ...age observe the following precautions Transport products in static safe containers such as conductive tubes bags or boxes Cover the appliance with approved static dissipating material Use a wrist stra...

Page 6: ...or Data Replication 3 3 Snapshot Installation 3 3 Data Replication Installation 3 3 Volume Types 3 3 Initial Setup of Volumes 3 4 Backup Server Connected to Data Replication Volume RV 3 5 Backup and R...

Page 7: ...10400401 001 08 2012 2012 Overland Storage Inc ii SnapSAN VSS User Guide Appendix A Error Failure Messages Appendix B Command Lists Index...

Page 8: ...cations writers and software that performs disk array shadow copy replication instructions VSS provider Backup Backup using VSS is performed by taking a request from the requestor as a trigger When VS...

Page 9: ...Job management software Example JobCenter Requestor Example Protection Manager Exchange Server 2003 VSS Provider Control Command Backup Server Job management software Example JobCenter Requestor Examp...

Page 10: ...SnapSAN VSS User Guide 10400401 001 08 2012 2012 Overland Storage Inc 1 3 File system NTFS...

Page 11: ...ems Windows Server 2003 and Windows Server 2008 Required Free Disk Capacity At least 24 MB of free disk capacity is needed to perform the installation tasks for this software required Memory Capacity...

Page 12: ...Manual Installation and Operation Guide for Windows For the data replication environment installation procedure refer to the Data Replication User s Manual Installation and Operation Guide for Window...

Page 13: ...tion servers which process tasks from the backup servers Accordingly the tape backup operation gives no additional load to application servers Though the application or backup server may also be used...

Page 14: ...ray This is a disk array in which the snapshot function Snapshots or data replication function Volume Cloning or Replication and Mirroring is loaded Application Server This performs snapshot or data r...

Page 15: ...Installation Procedure there to prepare for backup operations in which the snapshot function is used Data Replication Installation Refer to the Data Replication User s Manual Installation and Operati...

Page 16: ...link state 1 Start a command prompt on the backup server 2 Confirm that volumes used in backup operations have been registered in the volume list created in Installation and Operation Guide for Window...

Page 17: ...the Master Volume MV and RV and make the RV available Here execute using the settings below If the RV is separated the command below need not be executed Access restriction for RV after separated rw...

Page 18: ...rted When the VSS must be restarted follow the instructions 1 From the Windows Start button select Administrative Tools Services 2 Select VSS Provider and restart it 3 Confirm that the service was sta...

Page 19: ...Err iSM20519 Specified disk cannot be disabled 5 Change the LV access restriction to Not Available NA Here settings are made for logical disk names lv001 and sv001 iSMsc_link lv lv001 lvflg ld sv sv00...

Page 20: ...target volume is already stopped the message below is output Proceed to execute the procedure in 5 iSMvss Err iSM20519 Specified disk cannot be disabled 4 Change the RV data state to invalid and the...

Page 21: ...VSS Provider utilizes the snapshot or data replication function if a failure occurs also refer to the measures for errors described in the Snapshot User s Manual Installation and Operation Guide for W...

Page 22: ...eration Guide for Windows and the concerns in data replication and data consistency described in the Data Replication User s Manual Installation and operation Guide for Windows are resolved by using V...

Page 23: ...ge The Path Manager version to be used must be V3 3 or later If Path Manager has been installed the warning below may be output in the application event log Type Warning Source spsdsm Event ID 530 Des...

Page 24: ...ge body AAAAA aaa bbb b are described Descriptions using angle brackets such as aaa and bbb b indicate that parameter values are not fixed The angle brackets and are not displayed in the actual messag...

Page 25: ...that VSS Provider was forcibly terminated Measure Check the operation status by referring to the event log or other information Term Description Type INFO Explanation Shows that VSS Provider was forc...

Page 26: ...on and Operation Guide for Windows Term Description Type ERROR Explanation Shows that the logical disk indicated by aaa a was not paired or was forcibly unpaired aaa a Logical disk name Measure After...

Page 27: ...red The Snapshot Set ID is invalid aaa a Snapshot Set ID Measure After saving the information below restart the VSS Provider service by referring to Chapter 3 Actions When Error Occurs ControlCommand...

Page 28: ...on of separation failed aaa a MV logical disk name bbb b RV logical disk name Measure After checking messages output by ControlCommand check whether there is a mistake in setup by referring to the Dat...

Page 29: ...referring to the Protection Manager CLI User s Guide If you select a different requester set the volume to its initial state by referring to Chapter 3 Actions When Error Occurs Term Description Type E...

Page 30: ...ake in setup by referring to the Snapshot User s Manual Installation and Operation Guide for Windows or 2 6 1 For Backup Server Connected to Snapshot LV Term Description Type ERROR Explanation Shows t...

Page 31: ...en installed Measure If ControlCommand is installed restart the server Term Description Type ERROR Explanation Explanation The logical disk to be backed up is not the MV or BV a Internal number showin...

Page 32: ...Guide for Windows or 2 6 2 For Backup Server Connected to Data Replication RV Term Description Type ERROR Explanation Explanation Parameter control file analysis failed aaa a Parameter control file k...

Page 33: ...aaa a pairvolflg or mode bbb b The specified type Measure Measure Specify pairvolflg or mode correctly Term Description Type ERROR Explanation The type that was specified for the volflg parameter is i...

Page 34: ...ake sure that the volume list was correctly created Term Description Type ERROR Explanation The target volume was not registered to the volume list Measure Check the volume list Term Description Type...

Page 35: ...ation state by referring to the event log or other information Term Description Type ERROR Explanation The type that was specified for the devmode parameter is invalid aaa a The specified type Measure...

Page 36: ...following options devmode dev_modeSpecifies the state of recognition by the OS Either of the following can be specified in dev_mode dPuts the volume in a stop state enableEnable recognition by OS Puts...

Page 37: ...bject to the operation is the same as the specified state iSMvss cannot be executed if the disk array in which the LV or RV subject to the operation is stored is in a frozen state RETURN VALUE 0 Chang...

Page 38: ...ecuted at computer startup C iSMvss_clear C 2 Delete unnecessary device entry information from the registry Execute this command after performing a backup using VSS C iSMvss_clear delete C If a comput...

Page 39: ...3 3 Dynamic disk 3 4 E Error 4 1 Event Log Error Message 5 2 Event Log Warning Message 5 1 H Hardware Configuration Flow 2 2 I Initial Setup of Volumes 3 4 M Magnetic tape unit 3 2 Management server...

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