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SnapServer
®
DX Series Configuration Guide
6.2.2
SnapServer DX1 Support Options
Step 1
Choose support for SnapServer DX1 systems as appropriate.
Step 1a
Choose appropriate SnapServer DX1 Support option
Support for up to 5 years can be obtained at the time of initial system purchase by combining appropriate single year offerings.
EWCAREL1R-‐DX1
OverlandCare Level 1 (24x7 Phone/2 Day Adv. Parts Replace), 1-‐Yr Uplift, DX1
EWCAREL1E-‐DX1
OverlandCare Level 1 (24x7 Phone/2 Day Adv. Parts Replace), 1-‐Yr Extension, DX1
EWCAREL2U-‐DX1
OverlandCare Level 2 (24x7 Phone/NBD Onsite), 3-‐Yr. Uplift, DX1
EWCAREL2R-‐DX1
OverlandCare Level 2 (24x7 Phone/NBD Onsite), 1-‐Yr. Uplift, DX1
EWCAREL2E-‐DX1 OverlandCare Level 2 (24x7 Phone/NBD Onsite), 1-‐Yr Extension, DX1
EWCAREL3U-‐DX1
OverlandCare Level 3 (24x7 Phone/9x5x4-‐Hr Onsite), 3-‐Yr Uplift, DX1
EWCAREL3R-‐DX1
OverlandCare Level 3 (24x7 Phone/9x5x4-‐Hr Onsite), 1-‐Yr Uplift, DX1
EWCAREL3E-‐DX1 OverlandCare Level 3 (24x7 Phone/9x5x4-‐Hr Onsite), 1-‐Yr Extension, DX1
EWCAREL4U-‐DX1
OverlandCare Level 4 (24x7 Phone/24x7x4-‐Hr Onsite), 3-‐Yr Uplift, DX1
EWCAREL4R-‐DX1
OverlandCare Level 4 (24x7 Phone/24x7x4-‐Hr Onsite), 1-‐Yr Uplift, DX1
EWCAREL4E-‐DX1 OverlandCare Level 4 (24x7 Phone/24x7x4-‐Hr Onsite), 1-‐Yr Extension, DX1
EWSECURE-‐DD24
1 YR SECURE DRIVE Exchange, Up to 24 Drives
EWSECURE-‐DD8
1 YR SECURE DRIVE Exchange, Up to 8 Drives
