Ovation BioNatural Pipette – Multichannel Operator’s Guide
5 - 5
Symptom:
Not all tips are releasing from nozzles
Probable cause:
Non-Ovation tips are being used, or nozzle seals are tight
Recommended action:
Use Ovation tips. Continue to use and seals will soften
Symptom:
A channel(s) leaks during pipetting
Probable cause:
Non-Ovation tips are being used, tip is not on securely, nozzle is loose, nozzle seal is
worn or town, or inner piston or nozzle seal is worn
Recommended action:
Use Ovation tips. If a single tip leaks, tighten and/or replace that channel’s nozzle. If
it continues to leak, inner piston seal may need to be replaced. Send to VistaLab for
maintenance.
Symptom:
ERROR 1 or ERROR 2 on display
Probable cause:
Motor stalled during aspirate (Error 1) or dispense (Error 2) cycle
Recommended action:
Press any keypad button and the pipette will automatically home its pistons. If error
message continues, contact VistaLab Technical Service for assistance.
Symptom:
ERROR 3 on display
Probable cause:
Sensor did not detect “home” position
Recommended action:
Press any keypad button and the pipette will automatically home its pistons. If error
message continues, disconnect the battery for 3 seconds and retry.
(Note: The LCD
contrast returns to the factory setting when the battery is removed. See page 3-9 to change).
If error message continues, contact VistaLab Technical Service.
Symptom:
ERROR 4 on display
Probable cause:
Based on values entered for target and measured volumes, calculated
CCAALL
factor
would exceed limits of .900 –1.100.
Recommended action:
Verify entered values and change as needed.
Symptom:
ERROR 20 on display
Probable cause:
Data corruption or check-sum error
Recommended action:
Contact VistaLab Technical Service for assistance.
Troubleshooting
(continued)
ee rr rr oo rr
1
ee rr rr oo rr
2
ee rr rr oo rr
3
ee rr rr oo rr
4
ee rr rr oo rr
20
