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11. Troubleshooting
Problem
Possible Cause
Solution
Burner will not light using
the ignition system
LP gas bottle is empty
Replace with full bottle
Faulty regulator
Have regulator checked or replaced
Obstructions in burner
Clean burner
Obstructions in gas jets or gas
hose
Clean jets and gas hose
Electrode or ignition button wire is
loose or disconnected on electrode or
ignition unit
Reconnect wire
Electrode or wire is damaged
Change electrode and wire
Faulty integral ignitor
Change ignitor
Incorrect electrode gap/ Bent collector
box
The gas collector box around the
electrode needs to be in line with the
burner with a gap of 3 to 4mm between
the end of the electrode and the tag on
the end of the collector box. Realign
the collector box as required.
Burner will not light with a
match
LP gas bottle is empty
Replace with full bottle
Faulty regulator
Have regulator checked or replaced
Obstructions in burner
Clean burner
Obstructions in gas jets or gas
hose
Clean jets and gas hose
Low flame or flashback
(fire in burner tube— a
hissing or roaring noise
may be heard)
LP gas bottle too small
Use larger bottle
Obstructions in burner
Clean burner
Obstructions in gas jets or gas
hose
Clean jets and gas hose
Windy conditions
Use barbecue in a more sheltered
position
Integral ignition system jammed
Replace gas valve
Gas valve knob difficult to
turn
Gas valve jammed
Replace gas valve
For reference and correspondence, record your serial number here.
(See sticker on side of barbecue body.)
Serial No.
__________________
This number may be required when ordering spare parts or accessories.
A part reference number may also be required where applicable.
Published February 2013
