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Jarden Consumer Solutions of India Private Limited (hereinafter referred to as “JCS”) warrants that,
for a period of two (2) years from the date of purchase of this product as evidenced in the cash
memo (“Warranty Period”), this product will be free from defects in material and workmanship (the
“Warranty”). Please preserve the warranty card and the cash memo of the product duly stamped
and signed by the dealer, as this will be required for any claims under this Warranty.
• The rights and benefits under this Warranty are additional to your statutory rights, which are not
affected by this Warranty.
• During the Warranty Period, JCS, at its sole choice, will either repair or replace this product or
any component of the product found to be defective free of cost through (the dealer from whom
the product was purchased or through the service center listed in the card – business people to
confirm), provided that:
- JCS is promptly informed of the defect;
- The product has not been altered in any way or subjected to misuse or repair by the
person other than a person authorized by JCS;
- This Warranty, duly filled, stamped and signed by the dealer is made available.
• The Warranty provided herein is towards the original purchaser and is not transferrable to any
third party.
• Any repaired or replaced product will be warranted on these terms for the remaining portion of
the Warranty in the country where the product was purchased.
• Liability for consequential loss or damage is neither accepted nor is it implied.
• This Warranty is in lieu of all others expressed or implied and does not cover the following:
a. If product was use in any manner other than the intended use.
b. If the product has not been used according to the instruction manual/user’s manual, included
with the product.
c. If the defects are caused by improper use or reckless use.
d. If the product was altered or repaired by anyone other than those authorized by JCS.
e. If installation of the product is not done as per the printed instructions provided along with the
product.
f. If the defects are caused by fire, flood, and other act of god.
g. If the defects are caused by use of incorrect current or voltage or faulty electric power supply.
h. Normal wear and tear of parts and accessories resulting from regular use.
i. Damage resulting from transportation, accidents, mishandling or negligence on the part of the
consumer.
j. The following part/components:
- Broken glass or ceramic parts
- Light bulb
- Accessories
k. If the product is put to industrial or commercial use.
• JCS will not be responsible for any delay in servicing due to non-availability of any
components or due to reasons beyond the control of JCS.
• Any failure of the product to perform any purpose other than the intended purpose shall not
be considered as a default under this warranty.
• In any event, if JCS becomes liable for damages incurred in connection with these
presents, then the liability of JCS will be limited to the amount equal to the sale invoice
amount paid by you.
Waste electrical products should not be disposed off with household waste. Please recycle where
facilities exist.
WARRANTY
PROBLEMS AND SOLUTIONS
PROBLEM
POTENTIAL CAUSE
SOLUTION
Unit is no working
• Electric circuit breaker is down
or unit is not connected to a
working outlet.
• Make sure unit is properly plugged in to
a working outlet.
• If unit still does not work, take it to the
nearest Authorized Service Center for
examination and repair.
Hose is making a loud
noise and low steam is
being generated
• Hose might be bent or kinked
blocking the steam flow during
operation.
• Straighten hose and let steam flow back
freely.
Water is dripping from /
through the nozzle
• You are not steaming in an
upright position.
• The nozzle is damaged.
• Ensure to use the nozzle in an upright
position.
• Take unit to an Authorized Service
Center to have the nozzle replaced.
Water and steam is
dripping between hose
connector and hose
receptacle
• Hose is not tightly attached.
• Sealing ring is damaged.
• Screw in connector tightly to the hose
receptacle.
• Take unit to an Authorized Service
Center to replace the sealing ring.
Water is flowing out of
the water tank
• Water tank is broken/cracked or
has a hole.
• Take unit to an Authorized Service
Center to replace the water tank for a
new one.
Water inside tank is hot • Water pipe is clogged.
• Clean up the deposits.
Steam flow is lower
than usual
• Low pressure is being
generated due to low voltage.
• Water tube is clogged.
• Check electric circuit.
• Clean up the deposits.
No steam is being
released, but power
indicator light is on
• Steam generator is broken.
• Some electronic component
may be broken.
• Take unit to an Authorized Service
Center for examination and repair.
Water is flowing
backwards and leaking
out from the water inlet
• Water pipe may be kinked.
• Clean up the deposits.
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