E20
NOTIFICATION CODES
Notification
Solution
“CLOSE LID”
blinking light
Ensure that the Lid is closed completely and in the LOCKED position, aligning with
.
Display “E1”
The Multi-Cooker will stop the cooking cycle. Unplug Multi-Cooker and contact customer
service center at 1-800-323-9519.
Display “E2”
The Multi-Cooker will stop the cooking cycle. Unplug Multi-Cooker and contact customer
service center at 1-800-323-9519.
Display “E3”
If you receive this code while using one of the pressure cooking settings, then the lid
probably did not close or seal correctly. To resolve, follow the steps below:
1. Rotate the Steam Release Valve to the “Release” position and wait for the unit to
de-pressurize.
2. Take off the lid and look underneath to make sure the Sealing Gasket (large rubber
ring) is properly secured to the underside of the lid.
3. If your recipe looks like it may need more liquid now that you have released some of
the steam after removing the lid, then add more, stir your ingredients, and reattach the
lid, making sure the Steam Release Valve is in the “Seal” position.
4. Unplug the unit for at least 5 seconds, and then re-plug it in and re-program your cook
settings to begin cooking.
Display “E5”
This code appears when either the lid or Steam Release Valve is being used incorrectly
for a non-pressure cook setting. Please note that the lid should never be used when using
the Brown/Sear, Sauté, Simmer or Boil settings. When using the lid during the Slow Cook
or Yogurt settings, the Steam Release Valve must be turned to the open or “Release”
position. If you receive the E5 Notification during any of these situations, then simply
remove the lid while using Brown/Sear, Sauté, Boil, and Simmer, or correctly position
Steam Release Valve to “Release” while using Slow Cooking or Yogurt, and then unplug
the unit for at least 5 seconds, re-plug it in and re-program your cook settings to begin
cooking.
Display “E6”
If you receive this code while cooking, it means that the Express Crock was unable to
generate enough steam to pressurize completely. To resolve, follow the steps below:
1. Make sure that the Steam Release Valve is turned to the closed or “Seal” position. If it
was not in the correct position, then rotate it to the correct position and jump to step 3
below.
2. If the Steam Release Valve was in the correct position, then turn it to the “Release”
position and wait for the unit to de-pressurize. Then remove the lid and look
underneath it to make sure the Sealing Gasket (large rubber ring) is properly secured
to the underside of the lid.
3. Add another cup of liquid (water, broth, etc) to the cooking pot, stir your ingredients,
and reattach the lid, making sure the Steam Release Valve is in the “Seal” position.
4. Unplug the unit for at least 5 seconds, and then re-plug it in and re-program your cook
settings to begin cooking.
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