8
Potential Problems
Probable Cause
“On” light does not illuminate
• Unplugged
• Power outage
Coffee is not brewing
• Unplugged
• Power outage
• The water reservoir is empty; check water window
• The filter basket is not properly inserted
• Carafe is not placed all the way on the warming plate
Coffeemaker only brews water
• No grounds in filter basket
Coffeemaker brews slowly
• Coffeemaker needs cleaning
Filter basket overflows
• The filter basket is not properly inserted
• Carafe is not placed all the way on the warming plate
• Carafe lid not on carafe
• Too many grounds placed in filter
• Carafe was removed from warming plate for
longer than 30 seconds
Burning coffee smell
• Empty carafe was left on hot warming plate
• Coffee was spilled on a warming plate
Coffee is not hot
• Power outage
• The Automatic Shut-Off function has been activated
Coffee tastes bad
• Coffee ground other than for automatic-drip
Coffeemaker was used
• Ground coffee-to-water ratio was unbalanced
Grounds are in coffee
• Paper filter not properly seated in basket
• Filter overflowed
TROUBLESHOOTING
