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Installation and Operation Manual - Matrix 2700 Insert

ENGLISH

2.4  Materials

The 

body

 of this insert, which is most of its weight, is carbon steel. Should it ever become 

necessary many years in the future, almost the entire insert can be recycled into new products, 
thus eliminating the need to mine new materials.

The 

paint

 coating on the insert is very thin. Its VOC content (Volatile Organic Compounds) is 

very low. VOCs can be responsible for smog, so all the paint used during the manufacturing 
process meets the latest air quality requirements regarding VOC reduction or elimination.

The 

air tubes

 are stainless steel, which can also be recycled. 

The 

baffle

 is made of C-Cast compressed with a binder to form a rigid board. C-Cast can 

withstand temperatures above 2,000°F. It is not considered hazardous waste. Disposal at a 
waste management center is recommended.

Moulded 

refractory panels

 are mainly composed of silicon dioxide, also known as silica, a 

product processed from a mined mineral. It is most commonly found in nature in the form 
of sand and clay. Disposal at a waste management center is recommended. The steel mesh 
contained in some refractory bricks can also be recycled.

The door and glass 

gaskets 

are fibreglass which is spun from melted sand. Black gaskets 

have been dipped into a solvent-free solution. Disposal at a waste management center is 
recommended.

The door 

glass

 is a 5/32" (4 mm) thick ceramic material that contains no toxic chemicals. It 

is made of natural raw materials such as sand and quartz that are combined in such a way to 
form a high temperature glass. Ceramic glass cannot be recycled in the same way as normal 
glass, so it should not be disposed of with the regular household products. Disposal at a waste 
management center is recommended.

2.5  Zone Heating

This insert is a space heater, which means it is intended to heat the area it is installed in, as well 
as spaces that connect to that area, although to a lower temperature. This is called zone heating 
and it is an increasingly popular way to heat homes or spaces within homes. 

Zone heating can be used to supplement another heating system by heating a particular space 
within a home, such as a basement, a family room or an addition that lacks another heat source.

Houses of moderate size and relatively new construction can be heated with a properly sized 
and located wood insert. Whole house zone heating works best when the insert is in the part of 
the house where the family spends most of its time. This is normally the main living area where 
the kitchen, dining and living rooms are located. 

Locating the insert in this area will give the maximum benefit of the heat it produces and will 
achieve the highest possible heating efficiency and comfort. The space where the most time is 
spent will be warmest, while bedrooms and basement (if there is one) will stay cooler. In this 
way, less wood is burned than with other forms of heating.

Although the insert may be able to heat the main living areas of the house to an adequate 
temperature, it is strongly recommended to also have a conventional oil, gas or electric heating 
system to provide backup heating.

Summary of Contents for MATRIX 2700 INSERT

Page 1: ... USE OF THIS WOOD INSERT FAILURE TO FOLLOW THESE INSTRUCTIONS COULD RESULT IN PROPERTY DAMAGE BODILY INJURY OR EVEN DEATH US Environmental Protection Agency phase II certified wood insert compliant with 2020 cord wood standard Safety tested according to ULC S628 UL 1482 and UL 737 by an accredited laboratory Printed in Canada 2019 08 06 45999A ENGLISH Installation and Operation Manual MATRIX 2700 ...

Page 2: ......

Page 3: ...nd the chimney that it is connected to It is also recommended to inform your home insurance company Please read this entire manual before installing and using this insert A primary alternative heat source should be available in the home This heating unit may serve as a supplementary heat source The manufacturer cannot be responsible for additional heating costs associated with the use of an altern...

Page 4: ... operation 16 4 2 Fire Screen 16 5 Burning Wood Efficiently 16 5 1 First Use 16 5 2 Lighting Fires 17 5 3 Combustion Cycles 18 5 4 Rekindling a Fire 18 5 5 Removing Ashes 19 5 6 Air Intake Control 19 5 7 Fire Types 20 6 Maintenance 21 6 1 Cleaning and Painting 21 6 2 Refractory Material and Baffle 22 6 3 Glass Door 22 6 4 Door 23 6 5 Exhaust System 24 PART B INSTALLATION 26 7 Masonry Fireplace Req...

Page 5: ...nection 34 10 6 Minimum Chimney Height 36 10 7 Chimney Location 36 10 8 Supply of Combustion Air 37 Appendix 1 Connecting the Blower with a BX Wire 38 Appendix 2 Faceplate Decorative Panel Installation 41 Appendix 3 Faceplate Installation 42 Appendix 4 Door Overlay Installation 43 Appendix 5 Optional Fresh Air Intake Kit Installation 44 Appendix 6 Optional Fire Screen Installation 45 Appendix 7 Ai...

Page 6: ...Page 6 Installation and Operation Manual Matrix 2700 Insert ENGLISH CERTIFICATION PLATE ...

Page 7: ...ERN FUEL NAPHTHA FUEL OIL MOTOR OIL KEROSENE CHARCOAL LIGHTER FLUID OR SIMILAR LIQUIDS OR AEROSOLS TO START A FIRE IN THIS INSERT KEEP ALL SUCH LIQUIDS OR AEROSOLS WELL AWAY FROM THE INSERT WHILE IT IS IN USE Do not store fuel within heater minimum installation clearances Burn only seasoned natural firewood This appliance should always be maintained and operated in accordance with these instructio...

Page 8: ... burn time may vary subject to location in home chimney draft heat loss factors climate fuel type and other variables The recommended heated area for a given appliance is defined by the manufacturer as its capacity to maintain a minimum acceptable temperature in the designated area in case of a power failure 2 The maximum heat output dry cordwood is based on a loading density varying between 15 lb...

Page 9: ... 10 North south ends of the logs visible East west sides of the logs visible 11 Mobile homes Canada or manufactured homes USA The US Department of Housing and Urban Development describes manufactured homes better known as mobile homes as follows buildings built on fixed wheels and those transported on temporary wheels axles and set on a permanent foundation In Canada a mobile home is a dwelling fo...

Page 10: ...562mm 22 3 8 568mm 24 611mm 3 3 4 94mm 15 5 8 398mm 23 1 8 588mm 21 1 8 537mm 27 1 4 691mm 24 3 4 630mm 26 1 8 662mm 24 7 8 631mm Figure 1 Top View Figure 2 Side View Minimum Insert Projection 24 3 8 618mm 12 5 8 319mm 30 1 8 766mm 43 5 8 1107mm OPTION AC01263 2 51mm 4 102mm 17 1 8 434mm Figure 3 Front View Figure 4 Side View Maximum Insert Projection ...

Page 11: ...25 3 8 645mm 10 1 2 268mm 18 5 8 472mm 21 3 4 553mm Figure 5 Door Opening Figure 6 Top view Combustion chamber 22 5 8 573mm 17 1 2 446mm 12 3 8 315mm 15 7 8 402mm 12 7 8 326mm 3 16 5mm 3 16 5mm Figure 7 Front View Combustion Chamber Figure 8 Side View Combustion Chamber ...

Page 12: ...e of natural raw materials such as sand and quartz that are combined in such a way to form a high temperature glass Ceramic glass cannot be recycled in the same way as normal glass so it should not be disposed of with the regular household products Disposal at a waste management center is recommended 2 5 Zone Heating This insert is a space heater which means it is intended to heat the area it is i...

Page 13: ...f this insert can only work properly if the fuel used is in the correct moisture content range of 15 to 20 Refer to the following section for suggestions on preparing fuelwood and judging its moisture 3 Fuel Good firewood has been cut to the correct length for the insert split to a range of sizes and stacked in an open area until its moisture content is down to 15 to 20 DO NOT BURN GARBAGE LAWN CL...

Page 14: ...irebox so they fit in easily Pieces that are even slightly too long makes loading the insert very difficult The most common standard length of firewood is 16 400 mm 3 3 Piece Size Firewood dries more quickly when it is split Large unsplit rounds can take years to dry enough to burn Even when dried unsplit logs are difficult to ignite because they don t have the sharp edges where the flames first c...

Page 15: ...om white or cream colored to grey or yellow Two pieces of wood struck together sounds hollow Dry wood is much lighter in weight than wet wood The face of a fresh cut feels warm and dry The moisture content read by a moisture meter is between 15 to 20 4 Operating the Insert Before using the insert the following steps should be completed Install the faceplate decorative panel see Appendix 2 Faceplat...

Page 16: ...ting automatically when the insert is hot enough 4 2 Fire Screen This insert has been tested for use with an open door in conjunction with a fire screen sold separately The fire screen must be properly secured on the insert to avoid any risk of sparks damaging the flooring When the fire screen is in use do not leave the insert unattended to respond promptly in the event of smoke spillage into the ...

Page 17: ...can be added Do not leave the insert unattended when the door is slightly open Always close and latch the door after the fire ignites 5 2 2 The Top Down Method This method is the opposite of the conventional method and only works properly if well seasoned wood is used Place three or four small split dry logs in the firebox Arrange the kindling wood on the logs in two layers at right angles and pla...

Page 18: ... when it is inactive Wood burns best in cycles A cycle starts when a new load of wood is ignited by hot coals and ends when that load has been consumed down to a bed of charcoal about the same size as it was when the wood was loaded Trying to produce a steady heat output by placing a single log on the fire at regular intervals is not recommended Always place at least three and preferably more piec...

Page 19: ... a little chimney draft to draw the ash dust into the insert and prevent going out into the room Ashes almost always contain live embers that can stay hot for days and which release carbon monoxide gas Ashes should be placed in a tightly covered metal container The container must be placed on a non combustible floor or on the ground well away from all combustible materials Ashes almost always cont...

Page 20: ...time to use softer wood species and avoid overheating the house 5 7 2 Low and Long Output Fires For a fire that will last up to eight hours but will not produce intense heat use soft wood and place the logs compactly in the firebox Before reducing the air intake the load will have to burn at full heat for long enough for charring the surface of the logs The flame must be bright before letting the ...

Page 21: ...cellent for low intensity long lasting fires in relatively mild weather 5 7 6 Carbon Monoxide When there is no more flame in the firebox and there are still some unburned logs check outside if there is smoke coming out of the chimney If this is the case it means that the fire is out of air to burn properly In this situation the level of CO increase and it is important to react Open the door slight...

Page 22: ...ion rate light brown stains may form especially in the lower corners of the glass This indicates that the fire has been smoky and some of the smoke has condensed on the glass It also indicates incomplete combustion of the wood which also means more smoke emissions and faster formation of creosote in the chimney The deposits that form on the glass are the best indication of the fuel quality and suc...

Page 23: ... the gasket on a table with the adhesive side up 4 Stick the end of the gasket to the middle of one edge then press the edge of the glass down onto the gasket taking care that it is perfectly centred on the gasket 5 Peel off more of the backing and rotate the glass The gasket must not be stretched during installation 6 Cut the gasket to the required length Pinch the gasket onto the glass in a U sh...

Page 24: ...asket groove 3 Apply a bead of approximately 3 16 5 mm of high temperature silicone in the door gasket groove Starting from the middle hinges side press the gasket into the groove The gasket must not be stretched during installation 4 Leave about 10 mm long of the gasket when cutting and press the end into the groove Tuck any loose fibers under the gasket and into the silicone 5 Close the door Do ...

Page 25: ...er the fire the less creosote is deposited and weekly cleaning may be necessary in mild weather even though monthly cleaning may be enough in the coldest months Contact your local municipal or provincial fire authority for information on how to handle a chimney fire Have a clearly understood plan to handle a chimney fire 6 5 2 Sweeping the Chimney Chimney sweeping can be a difficult and dangerous ...

Page 26: ...t for use with solid fuel requires the fireplace to be permanently labelled by the installer as being no longer suitable for solid fuel until the removed parts are replaced and the fireplace is restored to its original certified condition Also any air vents grilles or louvers that allow air circulation around the fireplace must not be removed or blocked 7 2 Chimney Caps Mesh type chimney caps must...

Page 27: ...ring Insert Installation When installed and operated as described in these instructions this wood insert is suitable for use in residential installations but is not intended for installation in a bedroom In Canada the CSA B365 Installation Code for Solid Fuel Burning Appliances and Equipment and the CSA C22 1 Canadian National Electrical Code are to be followed in the absence of local code require...

Page 28: ...place opening It is necessary to have a floor protection made of non combustible materials without R factor respecting the measures indicated in the table below This table may be used only if the masonry hearth is raised at least 5 127 mm above the combustible floor Table 2 Floor Protection FLOOR PROTECTION Canada USA B13 18 457 mm 16 406 mm M 8 203 mm N A N N A 8 203 mm N M B DOOR Figure 11 Floor...

Page 29: ...dded in front of and level with the hearth extension of the masonry fireplace F 2 51 mm or less an R value equal to or greater than 1 00 is required and should extend at least 20 508 mm in front of the unit B Refer to Figure 16 Additional Floor Protection Not Raised Installation 9 2 3 Installation Raised of More Than 2 51 mm If the extension of the masonry hearth is raised at least 2 51 mm from th...

Page 30: ...C D E F A G Figure 15 Additional Floor Protection Raised Installation Figure 16 Additional Floor Protection Not Raised Installation Table 5 Data for Floor Protection Calculation A B C D E Air Jacket Maximum Extended Dimension of the hearth extension See raised installation 2 51 mm 4 102 mm G A C D B G 10 254 mm 12 305 mm 2 or 4 back from fireplace facing If the value D is negative or zero addition...

Page 31: ... R value from R values of the materials used simply add the R values of materials If the result is equal to or greater than the R value requirements the combination is acceptable R values of some selected materials are shown below Table 6 Thermal Characteristics of Common Floor Protection Materials15 MATERIAL CONDUCTIVITY K PER INCH RESISTANCE R PER INCH THICKNESS Micore 160 0 39 2 54 Micore 300 0...

Page 32: ...ss 1 R value Thickness K 1 1 92 0 52 Total R value 8 0 52 1 32 9 3 Minimum Masonry Opening and Clearances to Combustibles COMBUSTIBLE MANTEL SHELF COMBUSTIBLE TOP SURROUND COMBUSTIBLE SIDE SURROUND ADJACENT SIDE WALL FLOOR PROTECTION J I H Q G F K L O P MINIMUM CLEARANCES F 19 483 mm G 9 242 mm H 12 305 mm I 12 305 mm Q 84 213 cm MAXIMUM THICKNESS O 5 127 mm P 12 305 mm MINIMUM MASONRY OPENING J 2...

Page 33: ...ghtly larger than the liner diameter and pass the liner through the hole Install the block off plate and secure it with masonry nails Seal the joints between the plate and the chimney with high temperature silicone and use stove cement to seal between the pipe and the plate In Canada the CSA B365 Standard permits Roxul type wool to be stuffed around the liner as it passes through the throat area a...

Page 34: ...of air jacket is flush with fireplace facing If lag bolts or anchors are to be used to secure the insert the holes location should be marked with the unit in place Remove the insert and locate the anchors 6 STAINLESS STEEL RIGID OR FLEX LINER RAIN CAP MASONRY FLUE FLASHING RIGID LINER 12 305mm MIN 36 914mm MIN Figure 19 Liner Installation 10 5 Liner Connection Two options are possible to connect t...

Page 35: ...her option is possible and if the total height of the fireplace and chimney is at least 20 6 1 m This kind of adaptor is restricting the free flow of exhaust gases and may result in smoke roll out from the insert when the door is open for reloading When installing a liner offset adapter secure the three brackets provided in the user manual on top of the insert The long end of the brackets must be ...

Page 36: ...N 10 3 1 M CHIMNEY 3 0 92 M MINIMUM NOTE HEIGHT ABOVE ANY ROOF SURFACE WITHIN 10 3 1 M HORIZONTALLY CHIMNEY CHIMNEY RIDGE CHIMNEY 3 0 92 M MINIMUM 2 0 61 M MINIMUM 2 0 61 M MNIMUM LESS THAN 10 3 1 M NOTE NO HEIGHT ABOVE PARAPET SHALL BE REQUIRED WHEN DISTANCE FROM WALLS OR PARAPET IS MORE THAN 10 3 1 M CHIMNEY 3 0 92 M MINIMUM MORE THAN 10 3 1 M CHIMNEY CHIMNEY CHIMNEY WALL OR PARAPET WALL OR PARA...

Page 37: ...ll the fire and its availability is not affected by wind pressures on the house Almost all houses have enough natural leakage to provide the small amount of air needed by the insert The only case in which the wood insert may not have adequate access to combustion air is if the operation of a powerful exhaust device such as a kitchen range exhaust causes the pressure in the house to become negative...

Page 38: ...ove the screws B and the plate A Disconnect the wires from the terminal block B A 2 Unscrew the screws D and remove the plate C D C 3 Install the sleeve E to protect the wires The sleeve is in the insert owner s manual E CAUTION RISK OF ELECTROCUTION All electrical connections should be performed by a certified electrician ...

Page 39: ...C by moving back and forth 5 Install the new plate F with the screws D from step 2 C F 6 Insert a flat screwdriver into the opening and remove the knockout G G 7 Install the sleeve H on the BX wire and run the wire through the connector J and screw it into place WHITE BLANC GREEN VERT BLACK NOIR H J ...

Page 40: ...Page 40 Installation and Operation Manual Matrix 2700 Insert ENGLISH 8 Install the connector J on the insert J 9 Make the connections as shown below BLACK NOIR GREEN VERT WHITE BLANC ...

Page 41: ...ion Manual Matrix 2700 Insert ENGLISH Appendix 2 FACEPLATE DECORATIVE PANEL INSTALLATION 1 Cut micro joints and remove part of the top of the insert jacket MICRO JOINTS 2 Install the decorative faceplate panel B with the screws A A B ...

Page 42: ...e beginning the installation of the faceplate 1 Install the mounting brackets A on the sides of the faceplate with the bolts B The supports are not symmetrical Make sure the hooks are towards the inside of the faceplate 2 Assemble the facaplate with the two fixing plates C and the bolts B A B B C 3 Install the grille E with the bolts B 4 Bring the faceplate close to the insert and insert the suppo...

Page 43: ...x 4 DOOR OVERLAY INSTALLATION Position the overlay A on the door frame and secure using the bolts B To facilitate the installation do not tighten the nuts until they are all installed Note It is not necessary to remove the glass or any other component to install the overlay A B ...

Page 44: ...he convection air jacket Choose the side that is best for your installation 2 Install the fresh air intake adapter B with four screws C then secure the flexible pipe19 E not included to the adapter using one of the pipe clamps D Secure the other end of the pipe to the outside wall termination F using the other pipe clamp The outside wall termination must be installed outside of the home A B C D E ...

Page 45: ... door 2 Hold the fire screen by the two handles and bring it close to the door opening 3 Lean the upper part of the fire screen against the top door opening making sure to insert the top fire screen brackets behind the primary air deflector 4 Lift the fire screen upwards and push the bottom part towards the insert then let the fire screen rest on the bottom of the door opening Warning Never leave ...

Page 46: ... and insert the left end of the tube into the rear left channel 2 Align the notch in the left end of the tube with the key of the left air channel hole Using a Wise grip hold the tube and lock it in place by turning the tube as shown Make sure the notch reaches the end of the key way Repeat for center back tube 3 Put the baffle in place 4 Repeat steps 1 and 2 for the two other tubes 5 To remove th...

Page 47: ...Page 47 Installation and Operation Manual Matrix 2700 Insert ENGLISH Note that secondary air tubes A can be replaced without removing the baffle board B See exploded view for tube installation order A B ...

Page 48: ...FRACTORY PANELS REPLACEMENT 1 Using a ratchet and a Torx T 30 bit unscrew the two screws D holding the andiron C 2 Remove the floor refractory panel E C D E 3 Slightly unscrew the slab supports G and turn the support to release 4 Remove the sides 1 and back refractory panel 2 G 2 1 1 ...

Page 49: ...the blower 1 Remove the air control handle A 2 Unscrew the two screws C at the bottom of the insert Gently pull the bottom of the faceplate B forward A A C A B 3 Remove the screws D and the air control cover E Remove the air control housing F and the certification plate G 4 Unscrew the wing nuts H on each side of the blower J A D A E A F A G A H A J ...

Page 50: ...Page 50 Installation and Operation Manual Matrix 2700 Insert ENGLISH 5 Remove the blower ...

Page 51: ...s the insert may need to be removed To remove the insert follow these instructions 1 Remove the faceplate A and B Refer to Appendix 3 2 If installed remove the cuttable faceplate C 3 Remove the three screws securing the pipe connector F 4 Unscrew the bolts securing the insert to the floor on each side of the unit E F G A C B ...

Page 52: ...IST DETAIL A DETAIL C DETAIL B A C B 80 81 82 83 84 78 74 75 76 21 77 79 D DETAIL D 30 31 34 16 2 28 29 3 1 12 13 11 7 6 4 5 8 10 9 17 27 15 14 19 21 39 20 18 46 36 35 49 51 52 40 41 42 44 45 43 22 9 25 26 23 24 63 56 55 64 37 38 53 47 36 48 65 69 66 68 70 67 73 72 71 33 32 25 58 60 61 59 54 59 48 59 62 50 57 ...

Page 53: ...SION PIN 5 32 Ø X 1 1 2 L 1 12 SE72078 ARCHED GLASS WITH GASKET 25 3 8 W X 13 5 8 H 1 13 AC06400 3 4 FLAT X 6 BLACK SELF ADHESIVE GLASS GASKET 1 14 PL72055 GLASS GASKET RETAINER 1 15 PL72054 GLASS GASKET RETAINER 1 16 AC05959 METALLIC BLACK STOVE PAINT 342 g 12oz AEROSOL 1 17 SE53585 GLASS RETAINER KIT WITH SCREWS 12 PER KIT 1 18 SE72023 AIR CONTROL HOUSING ASSEMBLY 1 19 30977 OSBURN STICKER 1 20 ...

Page 54: ...SE72051 JUNCTION BOX ASSEMBLY 1 55 PL72052 JUNCTION BOX 1 56 60013 POWER CORD 96 X 18 3 type SJT 50 pcs per carton 1 57 60204B TERMINAL BLOCK END SECTION 1 58 60204A TERMINAL 3 8 SECTION 2 59 30502 SELF TAPING SCREW 8 32 X 1 2 TYPE F x 3 4 HEX FLAT HEAD 2 60 30163 METAL SCREW 10 X 5 8 HEX TEK 1 61 30090 BLACK NYLON OPEN CLOSED BUSHING 1 62 60008 BLACK NYLON BUSHING 1 63 30412 BLACK UNIVERSAL SNAP ...

Page 55: ...700 Insert ENGLISH Item Description Qté 79 PL53144 LOG HOLDER 1 80 PL72046 BACK SECONDARY AIR TUBE 1 81 PL72047 CENTER BACK SECONDARY AIR TUBE 1 82 PL72048 CENTER FRONT SECONDARY AIR TUBE 1 83 PL72049 FRONT SECONDARY AIR TUBE 1 84 21578 C CAST BAFFLE 1 ...

Page 56: ... to the table below The manufacturer at its discretion may decide to repair or replace any part or unit after inspection and investigation of the defect The manufacturer may at its discretion fully discharge all obligations with respect to this warranty by refunding the wholesale price of any warranted but defective parts The manufacturer shall in no event be responsible for any uncommon indirect ...

Page 57: ...Page 57 Installation and Operation Manual Matrix 2700 Insert ENGLISH NOTES ...

Page 58: ...NOTES ...

Page 59: ......

Page 60: ...ional com This document is available for free download on the manufacturer s website It is a copyrighted document Resale is strictly prohibited The manufacturer may update this document from time to time and cannot be responsible for problems injuries or damages arising out of the use of information contained in any document obtained from unauthorized sources ...

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