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Instruction Manual

1-888-543-6473
1-888-541-6474

13376 Comber Way 

Surrey BC V3W 5V9

[email protected] 
www.ortechindustries.com

375 Admiral Blvd

 

Missis

s

auga

ON L5T 2N1

TROUBLESHOOTING

Fireplaces

MODEL

 

LEDFP-

50 | LEDFP-60 | LEDFP-72

ORTECH reserves the right to modify at any time, without notice,

 

any or all of our product's 

features, designs, components and specifications to meet market changes.

Problem

Fireplace does
not provide
heat when
turned on

Possible Cause

Thermal switch has been
tripped

Wiring is loose

Fireplace is defected

Solution

Turn unit off and unplug unit for 10 minutes. Plug back in and turn unit
on. If plug cannot be reached, follow directions for tripped circuit breaker

Disconnect from power source and inspect wiring for loose connections
and repair or replace if necessary

Replace the fireplace

Touch panel /
remote control
do not work

The front glass is moved
or not secured properly

Unplug the appliance. If the appliance is recessed to the wall, shut off
house circuit breaker. Ensure the front glass is in the correct location and
is sitting flat to the appliance touch panel. After 15 seconds, plug or turn
on the appliance to reset it

Important Reminder

To remove the glass, you will notice two screws on front both sides 
(right and left) of the fireplace. Once the screws are removed, slide the 
glass up and away from the fireplace. When the bottom frame plate is 
removed, you will notice one flame motor on right side where the rod 
should be in place with the rubber plugs.

Please remember to always have the unit disconnected prior to any 
work, always lay glass as well as the unit on a towel or other material 
not to damage parts / frame.

This entire process should take no more than 20-30 minutes.

Summary of Contents for LEDFP-50

Page 1: ...aces draw more current than small appliances Overheating may occur 2 even if it has not occurred with the use of other appliances 3 If the outlet or face plate is hot discontinue use immediately and have a 3 qualified electrician inspect and or replace the faulty outlets Check the parts list to make sure nothing is missing Dispose of packaging materials properly Please recycle whenever possible To...

Page 2: ...according to the dimensions shown in Fig B on the right 3 Take off the two screws in both sides of the glass panel see Fig C 4 Have two people take the glass panel out of the fireplace box Place it to a soft clean place also see Fig D on the right 5 Have two people move the fireplace box to the wall hole 6 Installation complete see Fig G If the appliance is fully recessed into the wall Use the 6 s...

Page 3: ...ation then mount the bracket s onto the wall using the supplied screws This bracket MUST have the hooks facing upward and be level It is strongly recommended that the mounting bracket be screwed into the wall studs where possible If the wall studs cannot be used ensure that the supplied plastic anchors to affix the bracket to the wall and the bracket is adequately secured 5 With the wall mounting ...

Page 4: ...bble embers are installed 2 If your fireplace come with log set remove the log set from the package put it to the fireplace designed place also see Fig 5 3 If your fireplace come with CLEAN CRYSTAL or PEBBLE MEDIA Crystal or pebbles media may have a fine oil residue that needs to be cleaned prior to installation Clean them with mild dish soap drain rinse thoroughly and dry before placing into the ...

Page 5: ... reset 1 Unplug the power cord from the outlet 2 Turn the ON OFF switch on the control panel to OFF Wait 5 mins 3 Inspect the fireplace to make sure no vents are blocked or clogged with dust or lint If they are use a vacuum to clean the vent areas 4 With the power switch in the OFF position plug the power cord back into the outlet 5 If the problem continues have your outlet and wiring inspected by...

Page 6: ...pect wiring for loose connections Call a qualified service technician to replace flame motor Flame Rod out of place due to rough transit handling of the product This issue can be corrected as simple as removing the glass flipping the fireplace upside down removing a set of screws that are holding the bottom frame plate and placing the flame rod back into place Flame is not visible Wiring is loose ...

Page 7: ...ctions and repair or replace if necessary Replace the fireplace Touch panel remote control do not work The front glass is moved or not secured properly Unplug the appliance If the appliance is recessed to the wall shut off house circuit breaker Ensure the front glass is in the correct location and is sitting flat to the appliance touch panel After 15 seconds plug or turn on the appliance to reset ...

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