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TROUBLE SHOOTING
IF THE PROBLEM IS:
AND THIS CONDITION EXISTS:
THEN DO THIS:
Cylinder valve is closed
Open valve
Blockage in orifice or pilot tube
Clean or replace orifice or pilot tube
Air in the gas line
Open gas line and bleed it (pressing
control knob in) for not more than
1-2 minutes or until you smell gas
Low gas pressure
Gas cylinder low or empty
Pilot won’t light
Igniter fails
Use match to light pilot, and obtain new
igniter and replace. ( See below pictures)
Dirt build up around pilot
Clean dirt from around pilot
Connection between gas valve and pilot
assembly is loose
Tighten connection and perform leak test
Pilot won’t stay lit
Bad thermocouple
Replace thermocouple
Gas pressure is low
Replace gas cylinder
Blockage in orifice
Clear blockage
Burner won’t light
Control knob is not in "ON" position
Turn control knob to "ON" position
Gas pressure is low
Replace gas cylinder
Outdoor temperature is greater than 5
℃
(40°F) and tank is less than 25% full
Replace gas cylinder
Supply hose is bent or kinked
Straighten hose and perform leak test on
hose
Burner flame is low
Note: Do not operate
heater below 5
℃
(40
°F
)
Control knob is fully " ON"
Turn control knob to "OFF", let it cool to
room temperature and check burner and
orifices for blockage
Gas pressure is low
Replace gas cylinder
Base is not on a level surface
Place heater on a level surface
Emitter glows uneven
Note: Bottom 2.5cm of
emitter normally does
not normally glow
Heater not level
Level heater
Carbon build-up
Dirt or film on reflector and emitter
Clean reflector and emitter
Thick black smoke
Blockage in burner
Turn control knob to "OFF", let it cool to
room temperature and remove
blockage and clean burner inside and
outside.
IN THE EVENT OF ANY PROBLEM, PLEASE ALWAYS CONSULT YOUR LOCAL DEALER.
If for some reasons your ignition fails to deliver a spark, the heater
can be started by inserting a lit match using supplied match holder
through the burner hole (see left photo) while pushing the control
knob in the “PILOT” position.
